123FormBuilder + Zendesk Integration

Integrate 123FormBuilder to Zendesk in one click, or tell Integrately AI how you want each submission handled. Create support tickets, notify your support team, add tags, and update customer organisations automatically.

Integrate For Free arrow rightGoogle Logo Sign Up With Google
Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • 123FormBuilder
    Submission is created in 123FormBuilder
  • 123FormBuilder
    Form is created in 123FormBuilder
  • Zendesk
    Ticket is solved in Zendesk
  • Zendesk
    Ticket is updated in Zendesk
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
Arrow Right
2.
  • Zendesk
    Get organization by id in Zendesk
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for 123FormBuilder + Zendesk Integration

Capture form submissions, create support tickets, add tags, alert your agents, and update customer records, all in just one click.

Most popular automationmost-popular-automations
123FormBuilder + Zendesk Integration

Create Zendesk ticket for new 123FormBuilder submission

Creating Zendesk tickets automatically for every new 123FormBuilder submission received can help to ensure that each submission is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.
See more
Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your 123FormBuilder + Zendesk flow

Send ticket data to CRMs, alert your support channels on messaging apps, and keep documentation updated once your support requests are created. Pick a combination and activate it in one click.

123FormBuilder
Zendesk
+
Jira Software CloudJira Software Cloud (4)
+
SlackSlack (4)
+
ConfluenceConfluence (3)
+
SalesforceSalesforce (3)
+
Google DriveGoogle Drive (3)
+
MailchimpMailchimp (3)
1
Z
J
Create a Zendesk ticket from every 123FormBuilder submission, and log a matching issue in Jira Software Cloud
New 123FormBuilder submissions instantly create Zendesk tickets and open corresponding issues in Jira Software Cloud without manual copy-pasting.
1
Z
J
When a Zendesk ticket is created from a 123FormBuilder submission, update the related issue in Jira Software Cloud
Keep your Jira Software Cloud issues synchronized whenever a support ticket is generated from a 123FormBuilder submission in Zendesk.
1
Z
J
Add a comment to Jira Software Cloud when a 123FormBuilder submission creates a Zendesk ticket
Ensure your engineering team sees customer form details immediately inside Jira Software Cloud via an automatic comment update.
1
Z
J
If a 123FormBuilder submission is high priority, create a Zendesk ticket and log a critical issue in Jira Software Cloud
Route urgent 123FormBuilder submissions into Zendesk and escalate them directly to Jira Software Cloud for developer attention.

Supported triggers and actions for 123FormBuilder and Zendesk

Mix and match to build the exact automation you need

123FormBuilder
123FormBuilder Triggers & Actions
Submission is created in 123FormBuilder
Triggers the automation when a new form is submitted
Try it →
Form is created in 123FormBuilder
Triggers the automation when a new form is created
Try it →
No action is available
Zendesk
Zendesk Triggers & Actions
Ticket is solved in Zendesk
Triggers the automation when a ticket is solved
Try it →
Ticket is updated in Zendesk
Triggers the automation when a ticket is updated
Try it →
Ticket is created in Zendesk
Triggers the automation when a new ticket is created
Try it →
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Try it →
Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
Try it →
View is created in Zendesk
Triggers the automation when a new view is created
Try it →
User is created in Zendesk
Triggers the automation when a new user is created
Try it →
Group is created in Zendesk
Triggers the automation when a new group is created
Try it →
Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it →
Get organization by id in Zendesk
Try it →
Create ticket in Zendesk
Generates a new ticket
Try it →
Update ticket in Zendesk
Updates ticket information
Try it →
Add comment to ticket in Zendesk
Adds a comment to a ticket
Try it →
Search ticket in Zendesk
Searches for a ticket
Try it →
Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
Try it →
Create user in Zendesk
Generates a new user account
Try it →
Update user in Zendesk
Updates user information
Try it →
Search agent in Zendesk
Searches for agent based on criteria
Try it →
Search user in Zendesk
Searches for a user
Try it →
Get user by id in Zendesk
Retrieves user information using their id
Try it →
Create organization in Zendesk
Generates a new invoice
Try it →
Update organization in Zendesk
Updates organization information
Try it →
Search organization in Zendesk
Finds and retrieves information about a organization
Try it →
Search group in Zendesk
Searches for a group
Try it →

What can you automate with 123FormBuilder + Zendesk?

Streamline your customer intake and support operations by connecting form submissions directly to your helpdesk tickets.

What you can automate?
🎫
Create support tickets from every form submission
Turn every 123FormBuilder submission into a fully populated Zendesk ticket automatically. Eliminate manual copying and ensure every customer inquiry is tracked.
📋
Capture every submitted field and custom question
Map all form fields, dropdowns, and attachments into your Zendesk ticket description. Your support agents get complete context without asking follow-up questions.
🔔
Notify your support team as soon as inquiries arrive
Alert your agents instantly when a new submission creates a support ticket. Response times improve when your team hears about new requests right away.
🔀
Route tickets based on submitted form answers
Assign priority levels and route tickets to specific agent groups depending on the department or issue type selected in the form submission.
🔄
Keep helpdesk records updated as tickets progress
Synchronize ticket status updates, comments, and tags between your systems so your customer support history stays current and accurate.
🔍
Search and update existing users instead of duplicates
Check if a customer already exists in Zendesk before creating a ticket. Existing users are updated cleanly without cluttering your database with duplicate profiles.
✅
Handle solved tickets and status changes automatically
Trigger follow-up actions and update customer organizations when a support ticket originating from a form submission is marked as solved.
🔗
Extend your support workflow to team messaging apps
Push ticket alerts and summaries to Slack channels the moment your form submissions are converted into support tickets.
And much more...

Who is 123FormBuilder + Zendesk integration for?

Support teams, customer success managers, and operations leads eliminate manual data entry and speed up response times by automating ticket creation from form submissions.

Support analysts
Support analysts
Customer support managers
Customer support managers
Account managers
Account managers
Support operations teams
Support operations teams
Helpdesk agents
Helpdesk agents
Quality assurance leads
Quality assurance leads
📈
Support analysts
You're reviewing ticket resolution metrics, but your reports only update when someone manually exports submissions into your tracking tools, so your response analytics are always delayed — with this integration, every new submission lands in Zendesk instantly and your metrics stay current.
⚡
Customer support managers
You need to triage inbound inquiries immediately, but manual form copying leaves your agents waiting for details, so customer wait times keep climbing — with this integration, every new submission creates a support ticket instantly and your team can respond without delay.
🤝
Account managers
You answer to key clients who expect their submitted requests to be tracked transparently, but missing ticket updates cause miscommunication — with this integration, every form entry generates a tracked support ticket and your communication remains completely clear.
📊
Support operations teams
The volume of inbound contact forms is too high for anyone to keep up by hand, leading to lost inquiries and frustrated customers — with this integration, every form submission populates Zendesk automatically and your intake process runs smoothly at scale.
🛠️
Helpdesk agents
You own the customer follow-up step and depend on someone upstream to hand over details, but manual data handoffs are often incomplete — with this integration, every form submission arrives with complete customer data and you can start troubleshooting immediately.
🗂️
Quality assurance leads
You need a reliable audit history of customer requests, but manual entry errors leave frustrating gaps in your support records — with this integration, every submission creates an accurate Zendesk ticket and your historical logs remain complete and reliable.
Try This Integration – No Code Neededarrow right
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate 123FormBuilder + Zendesk

Build and manage your 123FormBuilder + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect 123FormBuilder + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Connect 123FormBuilder + Zendesk Now arrow right
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
See Pricingarrow right

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

▲ 2000+
Connect 123FormBuilder + Zendesk Now arrow right
In Just 1 Click!
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect 123FormBuilder to Zendesk?
Frequently Asked Questions
You can connect 123FormBuilder to Zendesk instantly using 1-click workflows or by using Integrately AI to configure your automation. It links your form submissions to your helpdesk alongside tools like Slack, Salesforce, and Google Drive in minutes.
Can I automatically create support tickets from form submissions?
Frequently Asked Questions
Can I connect 123FormBuilder, Zendesk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for 123FormBuilder and Zendesk?
Frequently Asked Questions
How does 123FormBuilder handle form submissions in this integration?
Frequently Asked Questions
Can Zendesk tickets be updated automatically from form data?
Frequently Asked Questions
Do I need coding skills to automate 123FormBuilder and Zendesk?
Frequently Asked Questions
Is the 123FormBuilder and Zendesk integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect 123FormBuilder or Zendesk With 1500+ Other Apps

123FormBuilder
Popular 123FormBuilder Integrations
Connect form builders to CRM, marketing, and database tools to capture and organize leads effortlessly.
See All
123FormBuilder Integrations arrow right
No popular apps found
Zendesk
Popular Zendesk Integrations
Sync customer service software with communication, project management, and analytics platforms to streamline support.
See All
Zendesk Integrations arrow right
No popular apps found