2Chat + Chatbot Integration

Integrate 2Chat to Chatbot in one click, or tell Integrately AI how you want each message handled. Send WhatsApp messages, create contacts, verify phone numbers, and streamline your chat workflows automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • 2Chat
    Whatsapp call is received in 2Chat Instant
  • 2Chat
    Whatsapp group message is received in 2Chat Instant
  • 2Chat
    Participant is removed from whatsapp group in 2Chat Instant
  • 2Chat
    Participant is left whatsapp group in 2Chat Instant
  • 2Chat
    Participant is joined whatsapp group in 2Chat Instant
  • 2Chat
    Whatsapp conversation is started in 2Chat Instant
  • 2Chat
    Whatsapp message is recieved in 2Chat Instant
  • 2Chat
    Whatsapp message is send or recieved in 2Chat Instant
  • Chatbot
    Message is received in Chatbot Instant
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2.
  • 2Chat
    Send whatsapp media message in 2Chat
  • 2Chat
    Set whatsapp status in 2Chat
  • 2Chat
    Update whatsapp business product in 2Chat
  • 2Chat
    Search whatsapp business products in 2Chat
  • 2Chat
    Set whatsapp profile picture in 2Chat
  • 2Chat
    Send whatsapp text message in 2Chat
  • 2Chat
    Send whatsapp group text message in 2Chat
  • 2Chat
    Send whatsapp group media message in 2Chat
  • 2Chat
    Verify if the phone number has a whatsapp account in 2Chat
  • 2Chat
    Create whatsapp business product in 2Chat
  • 2Chat
    Create contact in 2Chat

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Ready Workflows Ready Workflows for 2Chat + Chatbot Integration

Send WhatsApp messages when messages arrive in Chatbot, create contacts, verify phone numbers, and manage group chats, all in just one click.

Most popular automationsmost-popular-automations
Chatbot + 2Chat Integration

Create 2Chat contact for new Chatbot response

When someone completes your Chatbot, a new contact is automatically created in your 2Chat. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the Chatbot is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Chatbot - 2Chat integration set up makes it easy to manage your customer relationships and grow your business.
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Chatbot + 2Chat Integration

Send 2Chat message for new Chatbot response

When you receive a new Chatbot response, you can automatically send a 2Chat message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic 2Chat message today. Your future self will thank you.
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your 2Chat + Chatbot flow

Connect your chat and bot data to CRMs, spreadsheets, and support tools to keep operations aligned. Pick a combination and activate it in one click.

2Chat
Chatbot
+
ShopifyShopify (6)
+
Google SheetsGoogle Sheets (6)
+
HubSpotHubSpot (6)
+
ZendeskZendesk (6)
+
SlackSlack (6)
+
StripeStripe (6)
C
2
S
When a message is received in Chatbot, send a WhatsApp text message in 2Chat and create a Shopify customer.
New bot messages trigger a WhatsApp text message in 2Chat and create a Shopify customer instantly, eliminating manual data entry.
C
2
S
When a message is received in Chatbot, create a contact in 2Chat and add a Shopify order note.
Capture bot interactions as 2Chat contacts and add order notes in Shopify automatically.
C
2
S
When a message is received in Chatbot, verify the phone number in 2Chat and create a Shopify draft order.
Verify phone numbers in 2Chat and set up draft orders in Shopify when bot messages arrive.
C
2
S
When a message is received in Chatbot, send a WhatsApp media message in 2Chat and update the Shopify customer profile.
Send media messages via 2Chat and update customer profiles in Shopify automatically.
C
C
2
S
Use ChatGPT to analyse bot messages, send a WhatsApp text message in 2Chat, and create a Shopify customer.
Analyze bot inquiries with ChatGPT before creating 2Chat messages and Shopify customer profiles.
C
2
S
S
When a message is received in Chatbot, send a WhatsApp text message in 2Chat, create a Shopify customer, and notify Slack.
Notify your team on Slack after sending 2Chat messages and creating Shopify customers.

Supported triggers and actions for 2Chat and Chatbot

Mix and match to build the exact automation you need

2Chat
2Chat Triggers & Actions
Instant
Whatsapp call is received in 2Chat
Triggers the automation when a call is received on WhatsApp
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Instant
Whatsapp group message is received in 2Chat
Triggers the automation when a message is received in a WhatsApp group
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Instant
Participant is removed from whatsapp group in 2Chat
Triggers the automation when a participant is removed from a WhatsApp group
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Instant
Participant is left whatsapp group in 2Chat
Triggers the automation when a participant leaves a WhatsApp group
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Instant
Participant is joined whatsapp group in 2Chat
Triggers the automation when a participant joins a WhatsApp group
Try it →
Instant
Whatsapp conversation is started in 2Chat
Triggers the automation when a conversation is started on WhatsApp
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Instant
Whatsapp message is recieved in 2Chat
Triggers the automation when a message is received on WhatsApp
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Instant
Whatsapp message is send or recieved in 2Chat
Triggers the automation when a message is sent or received on WhatsApp
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Send whatsapp media message in 2Chat
Sends a media message to a contact on WhatsApp
Try it →
Set whatsapp status in 2Chat
Sets the status on WhatsApp
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Update whatsapp business product in 2Chat
Updates a product on WhatsApp Business
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Search whatsapp business products in 2Chat
Searches for products on WhatsApp Business
Try it →
Set whatsapp profile picture in 2Chat
Sets the profile picture on WhatsApp
Try it →
Send whatsapp text message in 2Chat
Sends a text message to a contact on WhatsApp
Try it →
Send whatsapp group text message in 2Chat
Sends a text message in a WhatsApp group
Try it →
Send whatsapp group media message in 2Chat
Sends a media message in a WhatsApp group
Try it →
Verify if the phone number has a whatsapp account in 2Chat
Checks if a phone number is associated with a WhatsApp account
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Create whatsapp business product in 2Chat
Creates a new product for WhatsApp Business
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Create contact in 2Chat
Creates a new contact
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Chatbot
Chatbot Triggers & Actions
Instant
Message is received in Chatbot
Triggers the automation when a new message is received
Try it →
No action is available

What can you automate with 2Chat + Chatbot?

Streamline your customer messaging and bot workflows by connecting automated triggers to real-time chat actions.

What you can automate?
🤖
Trigger WhatsApp messages from bot chats
Send automated WhatsApp text or media messages in 2Chat the exact moment a message is received in Chatbot, bridging your automated bot with live channels.
📥
Capture every submitted chat field
Map all available data fields from your chatbot conversations into structured contacts, tasks, or spreadsheet rows without missing any customer detail.
🔔
Alert the right person instantly
Send immediate notifications to team members or support channels the second a new conversation starts in your chatbot.
🔀
Route chats based on submitted values
Perform different actions or assign different priorities depending on the specific inputs provided by users during chatbot sessions.
🔄
Keep destination records up to date
Automatically update existing contacts, tickets, or database rows as conversations progress and user details evolve.
👥
Add or update instead of duplicating
Check for existing contact records before creating new entries, preventing duplicate profiles across your connected systems.
📋
Handle status updates and follow-ups
Trigger automated follow-up tasks or status changes in your CRM or helpdesk when chat interactions reach key milestones.
🔌
Extend flows to popular supporting apps
Connect your core 2Chat and Chatbot flow seamlessly to tools like Google Sheets, HubSpot, Slack, or Zendesk for advanced multi-step automation.
And much more...

Who is 2Chat + Chatbot integration for?

Customer support, sales, and marketing teams managing live conversations and automated responses rely on this integration to eliminate manual handoffs and keep communication channels synchronized.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Client success managers
Client success managers
Operations directors
Operations directors
Sales representatives
Sales representatives
Data compliance officers
Data compliance officers
📈
Performance marketers
You're running automated bot campaigns but your tracking sheet only updates when someone manually exports messages, so the row counts you're optimising against are always a few hours behind — with this integration, every new message lands in the sheet instantly and your data stays current.
Customer support leads
You manage incoming chatbot inquiries but find out about urgent customer issues too late because chat records remain trapped in separate messaging tools — this integration means every bot conversation instantly triggers WhatsApp alerts and tickets.
📋
Client success managers
You answer to clients who want immediate proof of customer engagement metrics, but compiling chat logs by hand wastes hours every week — automating both apps means engagement reports generate automatically from real-time message streams.
🔄
Operations directors
The message volume from your chatbot is too high for your team to keep up with manual follow-ups, leading to missed customer contacts and broken workflows — connecting these apps means every submission processes without manual intervention.
🤝
Sales representatives
You own the closing step and depend on upstream chat bots to hand over qualified leads, but manual copy-pasting causes severe delays — with this integration, every chat lead creates a CRM contact the moment it arrives.
🗂️
Data compliance officers
You need a reliable, unbroken history of customer communications for audit purposes, but fragmented chat tools keep leaving gaps in your records — this integration means every message and contact syncs securely without missing a single entry.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate 2Chat + Chatbot

Build and manage your 2Chat + Chatbot automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect 2Chat + Chatbot with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect 2Chat to Chatbot?
Frequently Asked Questions
You can connect 2Chat to Chatbot easily using 1-click automations on Integrately. Choose a ready template, link your accounts, and let Integrately AI help configure your messaging workflows.
Can I trigger WhatsApp messages in 2Chat when a message arrives in Chatbot?
Frequently Asked Questions
Can I connect 2Chat, Chatbot, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for 2Chat and Chatbot?
Frequently Asked Questions
How are WhatsApp contacts handled when a message is received in Chatbot?
Frequently Asked Questions
Can Chatbot handle multi-channel bot deployment while syncing with 2Chat?
Frequently Asked Questions
Is coding required to automate workflows between 2Chat and Chatbot?
Frequently Asked Questions
Is the 2Chat and Chatbot integration free?
Frequently Asked Questions
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You Can Also Connect 2Chat or Chatbot With 1500+ Other Apps

2Chat
Popular 2Chat Integrations
Connect 2Chat with CRMs, helpdesks, and messaging tools to streamline customer communication.
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2Chat Integrations arrow right
No popular apps found
Chatbot
Popular Chatbot Integrations
Sync Chatbot with analytics, marketing platforms, and team chat tools to enhance bot training and deployment.
See All
Chatbot Integrations arrow right
No popular apps found