ActiveCampaign + Groove Integration

Integrate ActiveCampaign to Groove in one click, or tell Integrately AI how you want each contact handled. Sync customer details, create support tickets, update account notes, and alert your support team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • ActiveCampaign
    Tag is added to contact in ActiveCampaign Instant
  • ActiveCampaign
    Contact is added to list in ActiveCampaign Instant
  • ActiveCampaign
    Contact is created in ActiveCampaign Instant
  • ActiveCampaign
    Contact is updated in ActiveCampaign Instant
  • ActiveCampaign
    Contact task is created in ActiveCampaign Instant
  • ActiveCampaign
    Contact is unsubscribed in ActiveCampaign Instant
  • ActiveCampaign
    Contact note is created in ActiveCampaign Instant
  • ActiveCampaign
    Automation webhook data is received in ActiveCampaign Instant
  • ActiveCampaign
    Contact is associated with an automation in ActiveCampaign
  • ActiveCampaign
    Automation is created in ActiveCampaign
  • ActiveCampaign
    Calendar feed is created in ActiveCampaign
  • ActiveCampaign
    Pipeline is created in ActiveCampaign Instant
  • ActiveCampaign
    Pipeline stage is created in ActiveCampaign Instant
  • ActiveCampaign
    Deal is created in ActiveCampaign Instant
  • ActiveCampaign
    Deal is updated in ActiveCampaign Instant
  • ActiveCampaign
    Deal task is created in ActiveCampaign Instant
  • ActiveCampaign
    Deal task is completed in ActiveCampaign Instant
  • ActiveCampaign
    Deal note is created in ActiveCampaign Instant
  • ActiveCampaign
    Campaign is initated in ActiveCampaign Instant
  • ActiveCampaign
    Campaign link is clicked in ActiveCampaign Instant
  • ActiveCampaign
    Campaign is opened in ActiveCampaign Instant
  • ActiveCampaign
    Campaign is bounced in ActiveCampaign Instant
  • ActiveCampaign
    List is created in ActiveCampaign Instant
  • Groove
    Agent is created in Groove
  • Groove
    Agent has replied in Groove Instant
  • Groove
    Agent is invited in Groove Instant
  • Groove
    Agent is archived in Groove Instant
  • Groove
    Ticket is closed in Groove Instant
  • Groove
    Ticket is started in Groove Instant
  • Groove
    Ticket is opened in Groove Instant
  • Groove
    Ticket is assigned in Groove Instant
  • Groove
    Ticket is moved in Groove Instant
  • Groove
    Ticket priority is changed in Groove Instant
  • Groove
    Ticket is tagged in Groove Instant
  • Groove
    Ticket is deleted in Groove Instant
  • Groove
    Ticket is state changed in Groove Instant
  • Groove
    Customer is added in Groove Instant
  • Groove
    Customer is replied in Groove Instant
  • Groove
    Note is added in Groove Instant
Arrow Right
2.
  • ActiveCampaign
    Delete contact in ActiveCampaign
  • ActiveCampaign
    Create or update contact in ActiveCampaign
  • ActiveCampaign
    Search contact in ActiveCampaign
  • ActiveCampaign
    Create contact note in ActiveCampaign
  • ActiveCampaign
    Add tag to contact in ActiveCampaign
  • ActiveCampaign
    Get contact by id in ActiveCampaign
  • ActiveCampaign
    Remove tag from contact in ActiveCampaign
  • ActiveCampaign
    Create deal in ActiveCampaign
  • ActiveCampaign
    Update deal in ActiveCampaign
  • ActiveCampaign
    Create deal task in ActiveCampaign
  • ActiveCampaign
    Delete deal in ActiveCampaign
  • ActiveCampaign
    Search deal in ActiveCampaign
  • ActiveCampaign
    Create deal note in ActiveCampaign
  • ActiveCampaign
    Add contact to automation in ActiveCampaign
  • ActiveCampaign
    Subscribe/Unsubscribe contact from list in ActiveCampaign
  • ActiveCampaign
    Create tracked event in ActiveCampaign
  • ActiveCampaign
    Create deal stage in ActiveCampaign
  • ActiveCampaign
    Search deal owner in ActiveCampaign
  • ActiveCampaign
    Delete deal stage in ActiveCampaign
  • ActiveCampaign
    Delete deal pipeline in ActiveCampaign
  • ActiveCampaign
    Create account in ActiveCampaign
  • ActiveCampaign
    Update account in ActiveCampaign
  • ActiveCampaign
    Search account in ActiveCampaign
  • ActiveCampaign
    Create tag in ActiveCampaign
  • ActiveCampaign
    Search tag in ActiveCampaign
  • ActiveCampaign
    Create campaign in ActiveCampaign
  • ActiveCampaign
    Search list in ActiveCampaign
  • Groove
    Create ticket in Groove
  • Groove
    Search ticket assignee in Groove
  • Groove
    Search state of ticket in Groove
  • Groove
    Update ticket state in Groove
  • Groove
    Update ticket assignee in Groove
  • Groove
    Update ticket assigned group in Groove
  • Groove
    Add tag to a ticket in Groove
  • Groove
    Replace all tags to a ticket in Groove
  • Groove
    Search customer by email in Groove
  • Groove
    Create group in Groove
  • Groove
    Search agent by email in Groove

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for ActiveCampaign + Groove Integration

Create support tickets, sync customer notes, track customer requests, and alert your support team, all in just one click.

Most popular automationsmost-popular-automations
ActiveCampaign + Groove Integration

Create Groove ticket for new ActiveCampaign contact

If you're using ActiveCampaign to send your marketing emails, you can also use it to create and manage ticket for Groove. contact created in ActiveCampaign will automatically be created as ticket in Groove, so you can easily keep track of all Groove requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.
See more
ActiveCampaign + Groove Integration

Create Groove ticket for new ActiveCampaign deal

ActiveCampaign is a great tool for managing customer relationships. However, when an deal is created in ActiveCampaign, it can be difficult to track the progress of that deal and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.

A solution to this problem is to create a ticket in Groove whenever an deal is created in ActiveCampaign. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your ActiveCampaign + Groove flow

Sync customer data to billing systems, schedule follow-ups, and notify your team across channels once your support flow runs. Pick a combination and activate it in one click.

ActiveCampaign
Groove
+
ShopifyShopify (4)
+
CalendlyCalendly (4)
+
StripeStripe (4)
+
GmailGmail (4)
+
SlackSlack (4)
+
TypeformTypeform (4)
A
S
G
Create a Shopify customer for every new ActiveCampaign contact, and open a support ticket in Groove
New ActiveCampaign contacts become Shopify customers instantly while Groove logs the support ticket, eliminating manual data entry across your store.
S
A
G
When a Shopify order is paid, update the contact in ActiveCampaign and add a customer note in Groove
Shopify payments immediately update your ActiveCampaign contact records and add payment notes to Groove support tickets.
G
A
S
When a Groove ticket is closed, update the customer in ActiveCampaign and add a fulfillment tag in Shopify
Resolved support tickets trigger ActiveCampaign updates and tag Shopify customers so your whole team knows their status.
S
A
G
Use Claude to summarise Shopify purchase feedback, log it in ActiveCampaign, and create a Groove ticket
Claude extracts key customer feedback from Shopify orders, updates ActiveCampaign, and opens a follow-up ticket in Groove.

Supported triggers and actions for ActiveCampaign and Groove

Mix and match to build the exact automation you need

ActiveCampaign
ActiveCampaign Triggers & Actions
Instant
Tag is added to contact in ActiveCampaign
Triggers the automation when a tag is added
Try it →
Instant
Contact is added to list in ActiveCampaign
Triggers the automation when a contact is added to a list
Try it →
Instant
Contact is created in ActiveCampaign
Triggers the automation when a new contact is created
Try it →
Instant
Contact is updated in ActiveCampaign
Triggers the automation when a contact is updated
Try it →
Instant
Contact task is created in ActiveCampaign
Triggers the automation when a task is created for any contact
Try it →
Instant
Contact is unsubscribed in ActiveCampaign
Triggers the automation when a contact unsubscribes from a mailing list
Try it →
Instant
Contact note is created in ActiveCampaign
Triggers the automation when a note is added to any contact
Try it →
Instant
Automation webhook data is received in ActiveCampaign
Triggers the automation when webhook data is received
Try it →
Contact is associated with an automation in ActiveCampaign
Triggers the automation when a contact is associated with a particular automation
Try it →
Automation is created in ActiveCampaign
Triggers the automation when a new automation flow is created
Try it →
Calendar feed is created in ActiveCampaign
Triggers the automation when a new event is added to a calendar feed
Try it →
Instant
Pipeline is created in ActiveCampaign
Triggers the automation when a new pipeline is created
Try it →
Instant
Pipeline stage is created in ActiveCampaign
Triggers the automation when a pipeline stage is changed
Try it →
Instant
Deal is created in ActiveCampaign
Triggers the automation when a deal is created
Try it →
Instant
Deal is updated in ActiveCampaign
Triggers the automation when a deal is updated
Try it →
Instant
Deal task is created in ActiveCampaign
Triggers the automation when a deal task is created
Try it →
Instant
Deal task is completed in ActiveCampaign
Triggers the automation when a deal task is completed
Try it →
Instant
Deal note is created in ActiveCampaign
Triggers the automation when a deal note is created
Try it →
Instant
Campaign is initated in ActiveCampaign
Triggers the automation when a particular campaign is started
Try it →
Instant
Campaign link is clicked in ActiveCampaign
Triggers the automation when any campaign link is clicked
Try it →
Instant
Campaign is opened in ActiveCampaign
Triggers the automation when any campaign is opened
Try it →
Instant
Campaign is bounced in ActiveCampaign
Triggers the automation when a campaign is marked as bounced
Try it →
Instant
List is created in ActiveCampaign
Triggers the automation when a new list is created
Try it →
Delete contact in ActiveCampaign
Removes a contact from the address book
Try it →
Create or update contact in ActiveCampaign
Adds or update contact information
Try it →
Search contact in ActiveCampaign
Finds and retrieves contact information
Try it →
Create contact note in ActiveCampaign
Records important details and notes for a contact
Try it →
Add tag to contact in ActiveCampaign
Adds particular tag to a contact in the crm
Try it →
Get contact by id in ActiveCampaign
Retrieves a contact's information based on their id
Try it →
Remove tag from contact in ActiveCampaign
Untag the contact
Try it →
Create deal in ActiveCampaign
Generates a new deal with
Try it →
Update deal in ActiveCampaign
Updates deal information based on new criteria or changes
Try it →
Create deal task in ActiveCampaign
Creates and link a new task for a particular deal
Try it →
Delete deal in ActiveCampaign
Removes a deal entry from the system
Try it →
Search deal in ActiveCampaign
Retrieves and find a deal
Try it →
Create deal note in ActiveCampaign
Adds a note to a deal
Try it →
Add contact to automation in ActiveCampaign
Adds a contact to a automation workflow
Try it →
Subscribe/Unsubscribe contact from list in ActiveCampaign
Subscribes or unsubscribes a contact from a list
Try it →
Create tracked event in ActiveCampaign
Creates a new tracked event
Try it →
Create deal stage in ActiveCampaign
Creates a new deal stage
Try it →
Search deal owner in ActiveCampaign
Scan and retrieve the owner of a particular deal
Try it →
Delete deal stage in ActiveCampaign
Removes a deal stage from the system
Try it →
Delete deal pipeline in ActiveCampaign
Removes a deal pipeline from the system
Try it →
Create account in ActiveCampaign
Generates a new account
Try it →
Update account in ActiveCampaign
Updates account information
Try it →
Search account in ActiveCampaign
Searches for account information
Try it →
Create tag in ActiveCampaign
Generates a new tag
Try it →
Search tag in ActiveCampaign
Searches for a tag
Try it →
Create campaign in ActiveCampaign
Generates and launch a new marketing campaign
Try it →
Search list in ActiveCampaign
Scans and retrieves results for a particular list
Try it →
Groove
Groove Triggers & Actions
Agent is created in Groove
Triggers the automation when a new agent is created
Try it →
Instant
Agent has replied in Groove
Triggers the automation when an agent replies
Try it →
Instant
Agent is invited in Groove
Triggers the automation when any agent is invited
Try it →
Instant
Agent is archived in Groove
Triggers the automation when an agent is archived
Try it →
Instant
Ticket is closed in Groove
Triggers the automation when a ticket is closed
Try it →
Instant
Ticket is started in Groove
Triggers the automation when a ticket is marked as started
Try it →
Instant
Ticket is opened in Groove
Triggers the automation when a ticket is opened
Try it →
Instant
Ticket is assigned in Groove
Triggers the automation when a ticket is assigned to a team member
Try it →
Instant
Ticket is moved in Groove
Triggers the automation when a ticket is moved with
Try it →
Instant
Ticket priority is changed in Groove
Triggers the automation when the priority of a ticket is updated
Try it →
Instant
Ticket is tagged in Groove
Triggers the automation when a ticket is tagged
Try it →
Instant
Ticket is deleted in Groove
Triggers the automation when a ticket is deleted
Try it →
Instant
Ticket is state changed in Groove
Triggers the automation when the state of a ticket changes
Try it →
Instant
Customer is added in Groove
Triggers the automation when a new customer is added
Try it →
Instant
Customer is replied in Groove
Triggers the automation when a customer receives a reply
Try it →
Instant
Note is added in Groove
Triggers the automation when a new note is created
Try it →
Create ticket in Groove
Generates a new ticket
Try it →
Search ticket assignee in Groove
Searches for the assignee of a ticket
Try it →
Search state of ticket in Groove
Searches for the state of a ticket
Try it →
Update ticket state in Groove
Updates the state of a ticket
Try it →
Update ticket assignee in Groove
Reassigns a ticket to a new assignee
Try it →
Update ticket assigned group in Groove
Updates the group assigned to a ticket based on particular criteria
Try it →
Add tag to a ticket in Groove
Adds a tag to a ticket for better organization and tracking
Try it →
Replace all tags to a ticket in Groove
Replaces all tags associated with a ticket
Try it →
Search customer by email in Groove
Searches for a customer by their email address
Try it →
Create group in Groove
Creates a new group based on particular criteria
Try it →
Search agent by email in Groove
Searches for an agent by email address
Try it →

What can you automate with ActiveCampaign + Groove?

Streamline your support and marketing operations by connecting ActiveCampaign and Groove for seamless data flow.

What you can automate?
🎫
Create Groove tickets from new ActiveCampaign contacts
Automatically open a support ticket in Groove whenever a new contact is created in ActiveCampaign. Eliminate manual data entry and ensure every lead receives prompt attention.
📋
Capture every submitted contact field and form detail
Map all custom field data from ActiveCampaign contacts directly into Groove ticket notes. Your support agents get complete context without switching between systems.
🔔
Notify your support team the moment a lead arrives
Alert your team instantly in Slack or via email whenever a new support ticket is opened from an ActiveCampaign contact. Keep response times fast across the board.
🔀
Route tickets based on contact tags and attributes
Send VIP contacts to senior support agents while routing standard inquiries to general queues. Tailor your workflow based on specific criteria submitted in ActiveCampaign.
🔄
Keep contact records and ticket statuses synchronized
Update ActiveCampaign contact tags automatically whenever a Groove ticket changes state. Maintain accurate lifecycle stages across your entire marketing and support stack.
🔍
Search and update existing contacts without duplicates
Check if a contact already exists in ActiveCampaign before creating a new record. Prevent duplicate entries and keep your customer database clean and organized.
⏱️
Handle ticket closures and trigger automated follow-ups
Trigger follow-up sequences in ActiveCampaign the moment a Groove support ticket is marked as closed. Keep customer engagement active after issue resolution.
🔗
Extend your workflow to Slack and messaging apps
Connect your ActiveCampaign and Groove automation to Slack to notify team channels of critical support updates, ticket assignments, and customer milestones.
And much more...

Who is ActiveCampaign + Groove integration for?

Connecting ActiveCampaign and Groove helps support, marketing, and success teams streamline customer data, eliminate manual ticket creation, and respond faster to inquiries.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
Operations directors
Operations directors
Customer success reps
Customer success reps
Support supervisors
Support supervisors
📈
Performance marketers
You're running marketing campaigns across multiple channels but your customer support metrics only update when someone manually exports leads, so the contact counts you're tracking are always a few hours behind — with this integration, every new contact lands in your helpdesk instantly and your data stays current.
Customer support leads
You manage incoming client requests but your team finds out about new inquiries too late because lead records live in separate marketing silos, leading to delayed first responses — this integration means every contact automatically opens a support ticket and your team can act immediately.
🤝
Account managers
You answer to key clients who expect prompt updates on their support requests, but tracking ticket statuses across disconnected tools causes frustrating delays — automating both apps means ticket updates sync directly to your contact records and your clients always see accurate progress.
📊
Operations directors
The volume of inbound leads and support inquiries is too high for anyone to keep up by hand, resulting in missed follow-ups and lost customer context — connecting these apps means every contact and ticket flows effortlessly without manual intervention.
🔄
Customer success reps
You own the onboarding stage and depend on marketing teams to hand over new signups, but manual handoffs often lead to missing customer background information — with this integration, contact details and support history arrive together so you can start onboarding right away.
📋
Support supervisors
You need a reliable history of customer interactions for performance audits, but you keep finding gaps where marketing records and support tickets failed to match — automating both apps means every contact and ticket links securely and your history remains complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate ActiveCampaign + Groove

Build and manage your ActiveCampaign + Groove automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect ActiveCampaign + Groove with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect ActiveCampaign to Groove?
Frequently Asked Questions
You can connect ActiveCampaign to Groove in 1 click using ready templates on Integrately, or use Integrately AI to build your custom workflow. It connects seamlessly with apps like Slack, Gmail, and Shopify.
Can I automatically create a Groove support ticket when an ActiveCampaign contact is created?
Frequently Asked Questions
Can I connect ActiveCampaign, Groove, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for ActiveCampaign and Groove?
Frequently Asked Questions
How are contact updates handled between ActiveCampaign and Groove?
Frequently Asked Questions
Can I manage ticket status changes between Groove and ActiveCampaign?
Frequently Asked Questions
Do I need coding skills to automate ActiveCampaign and Groove?
Frequently Asked Questions
Is the ActiveCampaign and Groove integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect ActiveCampaign or Groove With 1500+ Other Apps

ActiveCampaign
Popular ActiveCampaign Integrations
Connect ActiveCampaign to CRMs, email marketing platforms, and analytics tools to manage and nurture your leads effectively.
Groove
Popular Groove Integrations
Sync Groove with helpdesk systems, customer messaging platforms, and reporting tools to keep support operations running smoothly.
See All
Groove Integrations arrow right
No popular apps found