Activechat + Live Chat Integration
Integrate Activechat to Live Chat in one click, or tell Integrately AI how you want each chat handled. Capture bot responses, track chat updates, queue visitors, and streamline customer support automatically.
Free forever.Use premium features free for 14 days.1.
Response is captured from bot in Activechat Instant
Chat is started in Live Chat Instant- Chat is ended in Live Chat Instant
- Chat is updated in Live Chat Instant
- Visitor enters queue in Live Chat Instant
2.
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Ready Workflows for Activechat + Live Chat Integration
Capture bot responses, update ongoing chats, manage visitor queues, and route customer queries, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Activechat + Live Chat flow
Sync chat interactions with your CRM, log visitor details in spreadsheets, and notify your support team instantly. Pick a combination and activate it in one click.
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Salesforce (3)
Salesforce (3) +
Hubspot (3)
Hubspot (3) +
Gmail (3)
Gmail (3) +
Slack (3)
Slack (3) +
Google Sheets (3)
Google Sheets (3) +
Stripe (3)
Stripe (3) A
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Add every Activechat bot response to Salesforce, and update your Live Chat records instantly.
Activechat bot responses and Live Chat events flow straight into Salesforce contacts without manual data entry.
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When a chat starts in Live Chat, create a Salesforce lead and log the Activechat bot history.
New Live Chat sessions instantly generate Salesforce leads while preserving Activechat context.
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When a visitor enters the queue in Live Chat, update Salesforce and log Activechat session data.
Queued visitors in Live Chat update Salesforce records and record Activechat bot interactions automatically.
Supported triggers and actions for Activechat and Live Chat
Mix and match to build the exact automation you need
Activechat Triggers & Actions
Instant
Response is captured from bot in Activechat
Triggers the automation when a response is captured from a bot
Try it → Live Chat Triggers & Actions
Instant
Chat is started in Live Chat
Triggers the automation when a new conversation is initiated
Try it → Instant
Chat is ended in Live Chat
Triggers the automation when a chat is marked as complete
Try it → Instant
Visitor enters queue in Live Chat
Triggers the automation when a visitor enters a queue
Try it → What can you automate with Activechat + Live Chat?
Connect Activechat and Live Chat to streamline bot responses, manage visitor queues, and keep your entire customer support workflow synchronized.
🤖
Sync bot responses and chat events
Capture bot responses and chat events across Activechat and Live Chat to keep all customer interactions synchronized in real time.
📋
Extract every submitted visitor detail
Extract every detail captured by your Activechat bot and pass complete information into your Live Chat records.
🔔
Alert support teams instantly
Alert your support or sales team instantly in Slack or email the moment a chat starts or ends in Live Chat.
🔀
Route chats based on queue status
Route chats differently based on the visitor queue status or bot response data collected in Activechat.
🔄
Keep destination records updated
Automatically update existing CRM records or spreadsheets whenever a chat is updated or ended in Live Chat.
🔍
Prevent duplicate contact creation
Prevent duplicate entries by searching for existing contacts before creating new ones from Activechat and Live Chat events.
🏁
Track chat lifecycles to completion
Track chat lifecycles from start to finish, updating records when chats are ended or resolved in Live Chat.
🔗
Extend flows to connected third-party apps
Send chat summaries from Activechat and Live Chat straight into HubSpot, Salesforce, or Google Sheets for advanced tracking.
And much more...
Who is Activechat + Live Chat integration for?
Support and marketing teams using Activechat and Live Chat need synchronized customer data to eliminate manual handoffs and prevent delayed follow-ups.
Performance marketers
Support managers
Account executives
Customer success leads
Sales reps
Operations directors
📈
Performance marketers
You're running automated funnels in Activechat but your lead sheets only update when someone manually exports chat data, so your campaign metrics are always a few hours behind — with this integration, every bot response lands in your workflow instantly and your pipeline stays current.
⚡
Support managers
Visitors enter queues in Live Chat and chats start rapidly, but your team finds out too late to prevent delays — this integration means every chat event alerts your agents immediately and response times drop.
📊
Account executives
You need to show clients progress on lead generation, but chat data is scattered across Activechat and Live Chat without a unified view — automating both apps means every interaction is logged neatly for client reporting.
💬
Customer success leads
Support chat volume is too high for anyone to keep up by hand across Activechat and Live Chat without missing critical follow-ups — integrating these apps means chats are routed and logged automatically.
🔄
Sales reps
You own the next step after a chatbot qualification, but depend on manual handoffs between Activechat and Live Chat to know who is ready — with this integration, qualified leads reach you instantly.
🗂️
Operations directors
You need a reliable history of customer conversations and keep finding gaps between Activechat bot logs and Live Chat records — this integration means every chat event is captured without exception.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Activechat + Live Chat
Build and manage your Activechat + Live Chat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Activechat + Live Chat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Activechat + Live Chat Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
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750 Tasks
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😍
2,000 Tasks
in $19.99
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Frequently Asked Questions
How do I connect Activechat to Live Chat?
You can connect Activechat to Live Chat in just one click using Integrately. Use ready-made templates or ask Integrately AI to build your automation effortlessly.
Can I automatically sync chat transcripts between Activechat and Live Chat?
Can I connect Activechat, Live Chat, and HubSpot?
What is a good Zapier alternative for Activechat and Live Chat?
How does Activechat handle response capture in workflows?
How do Live Chat queues trigger automations?
Do I need coding skills to automate Activechat and Live Chat?
Is the Activechat and Live Chat integration free?
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