tawk.to + Activechat Integration
Integrate Activechat to tawk.to in one click, or tell Integrately AI how you want each chat handled. Capture bot responses, log chat transcripts, track tickets, and sync your workflow automatically.
Free forever.Use premium features free for 14 days.1.
Transcript is created in tawk.to Instant- Chat has started in tawk.to Instant
- Chat has ended in tawk.to Instant
- Ticket is created in tawk.to Instant
Response is captured from bot in Activechat Instant
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Trusted by experts at...
Ready Workflows for tawk.to + Activechat Integration
Capture bot responses, track chat tickets, log transcripts, update your CRM, and alert your team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Activechat + tawk.to flow
Sync bot responses and chat transcripts to your CRM, alert your support team, and log support tickets. Pick a combination and activate it in one click.
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Hubspot (8)
Hubspot (8) +
Salesforce (8)
Salesforce (8) +
Shopify (8)
Shopify (8) +
Slack (8)
Slack (8) +
Gmail (8)
Gmail (8) +
Zendesk (8)
Zendesk (8) A
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When an Activechat bot response is captured, reference the tawk.to transcript and create a HubSpot contact
New Activechat bot responses and tawk.to chat data appear in HubSpot instantly, so your sales team never misses a lead.
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When a tawk.to ticket is created, capture the Activechat bot response and create a HubSpot deal
Every tawk.to support ticket and Activechat bot response creates a new HubSpot deal automatically.
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When a tawk.to chat has ended, update the matching HubSpot record with Activechat bot data
Keep your HubSpot records updated with completed tawk.to chat transcripts and Activechat bot responses.
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Create a HubSpot task for every tawk.to chat session using Activechat bot insights
Never miss a follow-up task in HubSpot after a tawk.to chat and Activechat bot interaction.
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If a tawk.to ticket indicates high priority, create an urgent HubSpot deal using Activechat bot details
Priority tawk.to tickets and Activechat responses automatically generate high-priority HubSpot deals.
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When a tawk.to chat session concludes, update the HubSpot deal stage using Activechat bot feedback
Advance HubSpot deal stages automatically when tawk.to chats end and Activechat bot responses are logged.
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Use Claude to summarise Activechat bot responses and tawk.to transcripts before updating HubSpot
AI-powered summaries of Activechat bot responses and tawk.to transcripts update your HubSpot records.
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Turn every tawk.to chat transcript into a HubSpot contact and kickoff a project in Asana
Sync tawk.to chats and Activechat bot responses to HubSpot while creating kickoff tasks in Asana.
Supported triggers and actions for tawk.to and Activechat
Mix and match to build the exact automation you need
tawk.to Triggers & Actions
Activechat Triggers & Actions
Instant
Response is captured from bot in Activechat
Triggers the automation when a response is captured from a bot
Try it → What can you automate with Activechat + tawk.to?
Streamline customer communication workflows by connecting Activechat bot interactions with tawk.to chat events.
🤖
Sync bot responses and chat tickets instantly
Capture every response from Activechat and every ticket created in tawk.to, routing data straight into your destination apps without manual re-keying.
📋
Capture every submitted chat field
Map custom form answers and visitor details from your Activechat bot and tawk.to transcripts into separate CRM columns instead of basic contact names.
🔔
Tell the right team member immediately
Send instant notifications to your support or sales channels in messaging apps the moment a tawk.to chat starts or an Activechat bot response arrives.
🔀
Route based on submitted ticket criteria
Trigger different downstream actions depending on whether a tawk.to ticket is marked urgent, standard, or enterprise tier.
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Keep destination records updated continuously
Update existing CRM contacts and support tickets automatically when tawk.to chat sessions end or Activechat bot data changes.
🛡️
Add or update instead of creating duplicates
Search existing customer databases before creating records, ensuring your tools maintain clean lists without duplicate entries.
🎯
Handle later chat status changes
Trigger automated follow-up workflows when tawk.to chats conclude, tickets are resolved, or support cases are closed.
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Extend your workflow to trusted third-party apps
Connect your Activechat and tawk.to flow with CRMs, spreadsheets, helpdesks, and messaging platforms to build complete operational pipelines.
And much more...
Who is Activechat + tawk.to integration for?
Support managers, customer success teams, and sales professionals who rely on Activechat and tawk.to to manage customer interactions and need seamless data flow.
Performance marketers
Customer support leads
Client success managers
High volume support teams
Sales handover specialists
Operations directors
📈
Performance marketers
You're running marketing campaigns across multiple landing pages but your tracking sheet only updates when someone manually exports chat responses, so the row counts you're optimising against are always a few hours behind — with this integration, every new response lands in your sheet instantly and your data stays current.
⚡
Customer support leads
You manage live chat queues but discover urgent support tickets hours after customers submit them because chats remain isolated from your helpdesk — with this integration, every new ticket appears in your system immediately and your team acts on issues without delay.
🤝
Client success managers
You report weekly on client engagement metrics but spend hours compiling scattered chat logs and bot transcripts into progress reports for stakeholders — with this integration, every customer interaction is logged automatically and your status reports are ready on time.
🔥
High volume support teams
You handle hundreds of incoming chats daily and struggle to keep customer records updated while juggling live conversations — with this integration, every chat transcript and ticket is processed instantly and your database stays organised.
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Sales handover specialists
You depend on support reps to hand over qualified leads identified during live chats, but crucial prospect details frequently get lost in transit — with this integration, every lead captured in chat is synced directly to your CRM and handovers happen seamlessly.
🗂️
Operations directors
You need an audit trail of all customer communications but keep finding gaps where chat sessions failed to save into your central records — with this integration, every bot response and chat session is recorded reliably and your archives remain complete.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate tawk.to + Activechat
Build and manage your tawk.to + Activechat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect tawk.to + Activechat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
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Automation is ready
Connect tawk.to + Activechat Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
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750 Tasks
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2,000 Tasks
in $19.99
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Frequently Asked Questions
How do I connect Activechat to tawk.to?
You can connect Activechat to tawk.to in one click using ready-made workflows on Integrately, or use Integrately AI to set up your custom automation flows. With 1,500+ integrations available, you can also link Hubspot, Slack, and other popular tools.
Can I sync Activechat bot responses with tawk.to tickets?
Can I connect Activechat, tawk.to, and Slack?
What is a good Zapier alternative for Activechat and tawk.to?
How does Activechat handle bot response data during automation?
How does tawk.to manage chat transcripts and tickets in workflows?
Is coding required to set up Activechat and tawk.to integrations?
Is the Activechat and tawk.to integration free?
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