Acuity Scheduling + Capsule CRM Integration

Integrate Acuity Scheduling to Capsule CRM in one click, or tell Integrately AI how you want each booking handled. Capture client details, create contacts and opportunities in your CRM, update your pipeline, and trigger automated follow-ups instantly.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Acuity Scheduling
    Appointment is scheduled in Acuity Scheduling Instant
  • Acuity Scheduling
    Appointment is scheduled (with filters) in Acuity Scheduling
  • Acuity Scheduling
    Appointment is rescheduled in Acuity Scheduling Instant
  • Acuity Scheduling
    Appointment is canceled in Acuity Scheduling Instant
  • Acuity Scheduling
    Order is completed in Acuity Scheduling Instant
  • Capsule CRM
    Person is created in Capsule CRM Instant
  • Capsule CRM
    Person is updated in Capsule CRM Instant
  • Capsule CRM
    Task is created in Capsule CRM Instant
  • Capsule CRM
    Task is updated in Capsule CRM Instant
  • Capsule CRM
    Opportunity is created in Capsule CRM Instant
  • Capsule CRM
    Opportunity is updated in Capsule CRM Instant
  • Capsule CRM
    Case is created in Capsule CRM Instant
  • Capsule CRM
    Case is updated in Capsule CRM Instant
  • Capsule CRM
    Organisation is created in Capsule CRM Instant
  • Capsule CRM
    Organisation is updated in Capsule CRM Instant
Arrow Right
2.
  • Acuity Scheduling
    Search appointment using client info in Acuity Scheduling
  • Acuity Scheduling
    Get appointment by id in Acuity Scheduling
  • Acuity Scheduling
    Create appointment in Acuity Scheduling
  • Acuity Scheduling
    Reschedule appointment in Acuity Scheduling
  • Acuity Scheduling
    Cancel appointment in Acuity Scheduling
  • Acuity Scheduling
    Customize block off time in Acuity Scheduling
  • Acuity Scheduling
    Add package code in Acuity Scheduling
  • Acuity Scheduling
    Add coupon code in Acuity Scheduling
  • Capsule CRM
    Update person in Capsule CRM
  • Capsule CRM
    Create person in Capsule CRM
  • Capsule CRM
    Search person in Capsule CRM
  • Capsule CRM
    Create opportunity in Capsule CRM
  • Capsule CRM
    Search opportunity in Capsule CRM
  • Capsule CRM
    Create task in Capsule CRM
  • Capsule CRM
    Add note to entity in Capsule CRM
  • Capsule CRM
    Create organisation in Capsule CRM
  • Capsule CRM
    Search organisation in Capsule CRM
  • Capsule CRM
    Search person or organisation in Capsule CRM
  • Capsule CRM
    Add tag to entity in Capsule CRM
  • Capsule CRM
    Create case in Capsule CRM
  • Capsule CRM
    Search case in Capsule CRM
  • Capsule CRM
    Search milestone in Capsule CRM

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Ready Workflows Ready Workflows for Acuity Scheduling + Capsule CRM Integration

Capture bookings, create CRM contacts, track opportunities, update pipelines, and send notifications, all in just one click.

Most popular automationsmost-popular-automations
Acuity Scheduling + Capsule CRM Integration

Create Capsule CRM person from new Acuity Scheduling order

As an online store owner, you're likely using Acuity Scheduling to manage your sales. And if you're like most business owners, you also use a customer relationship management (CRM) tool to keep track of your customers' person information.

But did you know that you can easily integrate Acuity Scheduling with Capsule CRM? This integration will allow you to automatically create a person for each new order in Capsule CRM.

Not only will this save you time, but it will also ensure that your customer data is always up-to-date.
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Acuity Scheduling + Capsule CRM Integration

Create Capsule CRM task for new Acuity Scheduling appointment

Creating task in Capsule CRM is a great way to keep track of task that need to be completed when an appointment is created in your Acuity Scheduling account.

With the help of this integration, when an appointment is created, a task will be automatically created in Capsule CRM and will include the details of the appointment (name, email address, etc.).

This makes it easy to keep track of any task that need to be completed related to the new appointment. You can then simply assign the task to someone on your team and they can get started!
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Acuity Scheduling + Capsule CRM Integration

Create Capsule CRM opportunity for new Acuity Scheduling appointment

In your business, you may need to track when someone is invited to an appointment. You can do this by creating a opportunity in Capsule CRM.

But manually creating a opportunity can be a tedious process. That's why we've created this handy automation to make your workflow efficient and easy. Whenever an appointment is created in Acuity Scheduling, it will trigger a corresponding opportunity creation in Capsule CRM.

This makes it easy to keep track of all the interactions that person has with your company. By using opportunity, you can quickly see what stage of the customer journey they are in, and which steps need to be taken next.
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Acuity Scheduling + Capsule CRM flow

Extend your booking and CRM workflows with spreadsheets, email campaigns, payment tracking, team alerts, meetings, and calendar events. Pick a combination and activate it in one click.

Acuity Scheduling
Capsule CRM
+
Google SheetsGoogle Sheets (4)
+
MailchimpMailchimp (4)
+
StripeStripe (4)
+
SlackSlack (4)
+
ZoomZoom (4)
+
Google CalendarGoogle Calendar (4)
A
C
G
Add every new Acuity Scheduling appointment to your Capsule CRM pipeline and log the client details in Google Sheets.
New Acuity Scheduling bookings instantly create Capsule CRM contacts while logging full data in Google Sheets, removing all manual copy-pasting.
A
C
G
When an Acuity Scheduling appointment is rescheduled, update the matching Google Sheets row and update the person in Capsule CRM.
Rescheduled bookings automatically update both your Google Sheets log and your Capsule CRM contact record in real time.
A
C
G
If an Acuity Scheduling order is completed, log the transaction in Google Sheets and create an opportunity in Capsule CRM.
Completed Acuity Scheduling orders automatically generate revenue rows in Google Sheets and open new sales opportunities in Capsule CRM.
A
C
G
C
Use ChatGPT to summarise every new Acuity Scheduling booking, save the summary in Google Sheets, and create a task in Capsule CRM.
ChatGPT generates concise booking summaries that are saved in Google Sheets while a follow-up task is scheduled in Capsule CRM.

Supported triggers and actions for Acuity Scheduling and Capsule CRM

Mix and match to build the exact automation you need

Acuity Scheduling
Acuity Scheduling Triggers & Actions
Instant
Appointment is scheduled in Acuity Scheduling
Triggers the automation when any appointment is scheduled
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Appointment is scheduled (with filters) in Acuity Scheduling
Triggers the automation when any appointment is scheduled, that matches criteria
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Instant
Appointment is rescheduled in Acuity Scheduling
Triggers the automation when any appointment is rescheduled
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Instant
Appointment is canceled in Acuity Scheduling
Triggers the automation when any appointment is canceled
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Instant
Order is completed in Acuity Scheduling
Triggers the automation when any order is completed
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Search appointment using client info in Acuity Scheduling
Searches for an appointment using client information
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Get appointment by id in Acuity Scheduling
Retrieves an appointment using its id
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Create appointment in Acuity Scheduling
Schedule a new appointment
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Reschedule appointment in Acuity Scheduling
Reschedules an appointment
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Cancel appointment in Acuity Scheduling
Cancel appointments with a click of a button
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Customize block off time in Acuity Scheduling
Set unavailable time periods
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Add package code in Acuity Scheduling
Adds code snippets to a package
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Add coupon code in Acuity Scheduling
Apply a coupon code at checkout
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Capsule CRM
Capsule CRM Triggers & Actions
Instant
Person is created in Capsule CRM
Triggers the automation when a new person is created
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Instant
Person is updated in Capsule CRM
Triggers the automation when a person's profile is updated
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Instant
Task is created in Capsule CRM
Triggers the automation when a new task is created
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Instant
Task is updated in Capsule CRM
Triggers the automation when any task is updated
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Instant
Opportunity is created in Capsule CRM
Triggers the automation when any opportunity is updated
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Instant
Opportunity is updated in Capsule CRM
Triggers the automation when any opportunity is updated
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Instant
Case is created in Capsule CRM
Triggers the automation when a case is created
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Instant
Case is updated in Capsule CRM
Triggers the automation when any case is updated
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Instant
Organisation is created in Capsule CRM
Triggers the automation when a new organization is created
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Instant
Organisation is updated in Capsule CRM
Triggers the automation when any organization's profile is modified
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Update person in Capsule CRM
Generates a new person
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Create person in Capsule CRM
Generates a new person
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Search person in Capsule CRM
Retrieves information about a person
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Create opportunity in Capsule CRM
Creates a new instance of the support system
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Search opportunity in Capsule CRM
Searches for a opportunity
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Create task in Capsule CRM
Creates a new task
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Add note to entity in Capsule CRM
Adds a note to a entity
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Create organisation in Capsule CRM
Generates a new invoice
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Search organisation in Capsule CRM
Finds and retrieves information about a organization
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Search person or organisation in Capsule CRM
Searches for a person or organisation
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Add tag to entity in Capsule CRM
Assigns a tag to a designated entity
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Create case in Capsule CRM
Generates a new case entry
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Search case in Capsule CRM
Searches for a case record
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Search milestone in Capsule CRM
Searches for a milestone
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What can you automate with Acuity Scheduling + Capsule CRM?

Streamline your appointment scheduling and CRM workflows with powerful automated triggers and actions.

What you can automate?
🔄
Create CRM contacts from new bookings
Automatically generate a new person record in Capsule CRM the moment an appointment is scheduled in Acuity Scheduling. Eliminate manual data entry and ensure every client is logged instantly.
📋
Capture every submitted intake field
Map all custom client responses and intake form answers from Acuity Scheduling into structured Capsule CRM notes and fields. Keep comprehensive records for every consultation.
🔔
Alert your team instantly on Slack
Send instant notifications to your sales or support channel whenever a high-value booking or order is completed. Keep your team informed without checking dashboards manually.
🔀
Route records based on package codes
Perform different actions depending on the specific package code or service selected during booking. Customise your CRM pipelines based on exact client choices.
✏️
Keep contact records updated on changes
Automatically update existing Capsule CRM person records whenever a client reschedules their appointment in Acuity Scheduling. Maintain accurate schedule data everywhere.
🔍
Search and update instead of duplicating
Search for existing client records using email information before creating new profiles in Capsule CRM. Prevent duplicate entries and keep your database clean.
💳
Handle order completions and payments
Trigger automated CRM opportunity creations and financial log updates whenever an order is completed in Acuity Scheduling. Connect revenue events to your sales pipeline.
📈
Extend workflows with spreadsheet storage
Send booking data to Google Sheets alongside your CRM updates to maintain backup records and build custom analytical reports effortlessly.
And much more...

Who is Acuity Scheduling + Capsule CRM integration for?

Teams managing client bookings and sales pipelines benefit from automated data synchronization that eliminates manual administrative overhead.

Data Analysts
Data Analysts
Sales Managers
Sales Managers
Account Executives
Account Executives
Customer Success Leads
Customer Success Leads
Appointment Setters
Appointment Setters
Operations Specialists
Operations Specialists
📈
Data Analysts
You're compiling weekly booking figures from Acuity Scheduling but your CRM pipeline reports only update when someone manually exports client records, so the metrics you're presenting are always outdated — this integration means every new appointment lands in your CRM instantly and your reports stay accurate.
Sales Managers
You need to assign leads the moment they book a consultation, but manual notification delays mean reps find out hours later and lose competitive advantage — automating both apps means every booking triggers an instant CRM record creation so your sales team can act immediately.
🤝
Account Executives
You answer to stakeholders who want immediate visibility into client pipeline growth, but tracking booking statuses by hand leaves gaps in client histories — connecting these apps means every appointment maps directly to active opportunities without manual logging.
📊
Customer Success Leads
The volume of daily client bookings is too high for anyone to keep up by hand, leading to missed client details and overlooked onboarding steps — this integration means every appointment data point flows seamlessly into your contact profiles without manual entry errors.
🎯
Appointment Setters
You own the initial booking step and depend on manual handoffs to update sales databases, resulting in frequent bottlenecks and miscommunication — automating both apps means every scheduled slot updates your CRM pipeline automatically.
🗂️
Operations Specialists
You need a reliable history of all client interactions and keep finding missing contact records due to inconsistent manual data entry — this integration means every booking, rescheduling, and cancellation is logged accurately in your CRM.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Acuity Scheduling + Capsule CRM

Build and manage your Acuity Scheduling + Capsule CRM automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Acuity Scheduling + Capsule CRM with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Acuity Scheduling to Capsule CRM?
Frequently Asked Questions
You can connect Acuity Scheduling to Capsule CRM in 1 click using ready templates on Integrately, or ask Integrately AI to build the automation. It links smoothly alongside tools like Google Sheets, Mailchimp, Stripe, Slack, Zoom, and Google Calendar.
Can I automatically create Capsule CRM contacts when an appointment is booked in Acuity Scheduling?
Frequently Asked Questions
Can I connect Acuity Scheduling, Capsule CRM, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Acuity Scheduling and Capsule CRM?
Frequently Asked Questions
How does Acuity Scheduling handle client data during appointment scheduling?
Frequently Asked Questions
Can I update Capsule CRM records when an appointment is rescheduled or canceled?
Frequently Asked Questions
Do I need coding skills to automate Acuity Scheduling and Capsule CRM?
Frequently Asked Questions
Is the Acuity Scheduling and Capsule CRM integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
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You Can Also Connect Acuity Scheduling or Capsule CRM With 1500+ Other Apps

Acuity Scheduling
Popular Acuity Scheduling Integrations
Connect Acuity Scheduling to calendar, video conferencing, and payment tools to manage client bookings seamlessly.
Capsule CRM
Popular Capsule CRM Integrations
Sync Capsule CRM with email marketing, customer support, and invoicing platforms to keep your sales operations connected.