Acuity Scheduling + Salesforce Marketing Cloud Integration

Integrate Acuity Scheduling to Salesforce Marketing Cloud in one click, or tell Integrately AI how you want each booking handled. Capture client details, create subscribers, send transactional emails, and update data extensions automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Acuity Scheduling
    Appointment is scheduled in Acuity Scheduling Instant
  • Acuity Scheduling
    Appointment is scheduled (with filters) in Acuity Scheduling
  • Acuity Scheduling
    Appointment is rescheduled in Acuity Scheduling Instant
  • Acuity Scheduling
    Appointment is canceled in Acuity Scheduling Instant
  • Acuity Scheduling
    Order is completed in Acuity Scheduling Instant
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2.
  • Acuity Scheduling
    Search appointment using client info in Acuity Scheduling
  • Acuity Scheduling
    Get appointment by id in Acuity Scheduling
  • Acuity Scheduling
    Create appointment in Acuity Scheduling
  • Acuity Scheduling
    Reschedule appointment in Acuity Scheduling
  • Acuity Scheduling
    Cancel appointment in Acuity Scheduling
  • Acuity Scheduling
    Customize block off time in Acuity Scheduling
  • Acuity Scheduling
    Add package code in Acuity Scheduling
  • Acuity Scheduling
    Add coupon code in Acuity Scheduling
  • Salesforce Marketing Cloud
    Insert data extension record in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Upsert data extension record in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Sends transactional email using TriggerSend in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Create subscriber in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Validate email address in Salesforce Marketing Cloud

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Ready Workflows Ready Workflows for Acuity Scheduling + Salesforce Marketing Cloud Integration

Capture client details, create subscribers, send transactional emails, update data extensions, and track no-shows, all in just one click.

Most popular automationsmost-popular-automations
Acuity Scheduling + Salesforce Marketing Cloud Integration

Create Salesforce Marketing Cloud contact for new Acuity Scheduling order

When a new Acuity Scheduling order is placed, it's important to create a Salesforce Marketing Cloud contact for the customer. This helps to integraiton the customer into your marketing ecosystem and allows you to track their engagement with your brand.

There are a few key pieces of information that you'll need in order to create a new marketing contact: name, email address, and order information. With this information, you can create a new Salesforce Marketing Cloud contact and start sending them targeted communications.

In addition, you can also use this opportunity to upsell or cross-sell other products. By creating a new Salesforce Marketing Cloud contact for every Acuity Scheduling order, you can maximize your chances of success with each customer.
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Acuity Scheduling + Salesforce Marketing Cloud Integration

Create Salesforce Marketing Cloud contact for new Acuity Scheduling appointment

To best take advantage of every new Acuity Scheduling appointment, it is essential to have a strong marketing campaign in Salesforce Marketing Cloud in place. This will help ensure that potential customers are aware of the event and can easily find information about it.

By taking the time to create a robust Salesforce Marketing Cloud contact list, businesses can maximize their chances of success with Acuity Scheduling appointment.
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Acuity Scheduling + Salesforce Marketing Cloud Integration

Send Salesforce Marketing Cloud email for new Acuity Scheduling appointment

One of the most important aspects of event planning is effective communication. If you're not communicating with your attendees, they may not have all the information they need to participate in your event.

That's why it's important to automatically send a email via Salesforce Marketing Cloud for every new appointment booked in Acuity Scheduling. This way, you can be sure that everyone is on the same page and that no one is left in the dark.

This simple communication strategy using the {{trigger.SchedulingAndBooking} - Salesforce Marketing Cloud integraton will go a long way in making your event a success.
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Connect more apps to your Acuity Scheduling + Salesforce Marketing Cloud flow

Push appointment details to CRMs, marketing platforms, and spreadsheets the moment a booking is confirmed. Pick a combination and activate it in one click.

Acuity Scheduling
Salesforce Marketing Cloud
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SalesforceSalesforce (4)
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Google Analytics 4Google Analytics 4 (3)
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StripeStripe (3)
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ZoomZoom (3)
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Google SheetsGoogle Sheets (3)
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SlackSlack (3)
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Create a Salesforce contact and a Salesforce Marketing Cloud subscriber for every new Acuity Scheduling appointment
New Acuity Scheduling bookings instantly create a contact in Salesforce and a subscriber in Salesforce Marketing Cloud without manual data entry.
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When an Acuity Scheduling appointment is rescheduled, update the Salesforce contact and the Salesforce Marketing Cloud subscriber record
Rescheduled Acuity Scheduling appointments automatically update your Salesforce contact and Salesforce Marketing Cloud records.
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If an Acuity Scheduling appointment is canceled, update the Salesforce opportunity stage and Salesforce Marketing Cloud subscriber status
Canceled Acuity Scheduling appointments instantly update your Salesforce pipeline and Salesforce Marketing Cloud status.
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Use Claude to summarise Acuity Scheduling client notes, create a Salesforce task, and update Salesforce Marketing Cloud data extensions
Claude analyses Acuity Scheduling client notes to create a Salesforce task and update your Salesforce Marketing Cloud data extension.

Supported triggers and actions for Acuity Scheduling and Salesforce Marketing Cloud

Mix and match to build the exact automation you need

Acuity Scheduling
Acuity Scheduling Triggers & Actions
Instant
Appointment is scheduled in Acuity Scheduling
Triggers the automation when any appointment is scheduled
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Appointment is scheduled (with filters) in Acuity Scheduling
Triggers the automation when any appointment is scheduled, that matches criteria
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Instant
Appointment is rescheduled in Acuity Scheduling
Triggers the automation when any appointment is rescheduled
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Instant
Appointment is canceled in Acuity Scheduling
Triggers the automation when any appointment is canceled
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Instant
Order is completed in Acuity Scheduling
Triggers the automation when any order is completed
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Search appointment using client info in Acuity Scheduling
Searches for an appointment using client information
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Get appointment by id in Acuity Scheduling
Retrieves an appointment using its id
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Create appointment in Acuity Scheduling
Schedule a new appointment
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Reschedule appointment in Acuity Scheduling
Reschedules an appointment
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Cancel appointment in Acuity Scheduling
Cancel appointments with a click of a button
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Customize block off time in Acuity Scheduling
Set unavailable time periods
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Add package code in Acuity Scheduling
Adds code snippets to a package
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Add coupon code in Acuity Scheduling
Apply a coupon code at checkout
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Salesforce Marketing Cloud
Salesforce Marketing Cloud Triggers & Actions
No trigger is available
Insert data extension record in Salesforce Marketing Cloud
Adds a new record to a data extension within a particular system
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Upsert data extension record in Salesforce Marketing Cloud
Updates or inserts a record into a data extension to ensure that it's up-to-date
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Sends transactional email using TriggerSend in Salesforce Marketing Cloud
Sends a transactional email using triggersend
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Create subscriber in Salesforce Marketing Cloud
Adds new users to the subscription list
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Validate email address in Salesforce Marketing Cloud
Confirm the validity of an email address
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What can you automate with Acuity Scheduling + Salesforce Marketing Cloud?

Streamline your scheduling and marketing operations by connecting Acuity Scheduling and Salesforce Marketing Cloud for instant data synchronisation.

What you can automate?
🔄
Sync every new booking to your marketing platform
Create a subscriber in Salesforce Marketing Cloud the moment an appointment is scheduled in Acuity Scheduling. Eliminate manual data entry and keep your contact lists updated.
📋
Capture every submitted client field and detail
Map all intake form answers and client notes into your Salesforce Marketing Cloud data extensions instead of just basic names. Your records become complete and actionable.
🔔
Notify your team as soon as bookings arrive
Alert your staff instantly in Slack or via email whenever a client books or reschedules an appointment. Keep everyone informed without checking calendars constantly.
🔀
Route records based on submitted appointment fields
Apply conditional logic to handle enterprise bookings differently from standard appointments. Direct clients to specific data extensions based on their selections.
✍️
Keep subscriber data current as schedules change
Automatically update your Salesforce Marketing Cloud records whenever an appointment is rescheduled or modified in Acuity Scheduling. Prevent outdated communication.
🔍
Search and upsert records to prevent duplicates
Check existing client information before creating entries to ensure clean databases. Upsert data extension records cleanly every time an order is completed.
⚠️
Handle cancellations and order completions instantly
Trigger automated status updates in Salesforce Marketing Cloud the moment an appointment is canceled or an order is completed in Acuity Scheduling.
🌐
Extend your workflow to external apps like Google Sheets
Push booking data to Google Sheets, Stripe, or Zoom alongside your core marketing platform. Build multi-app pipelines that handle your entire client journey.
And much more...

Who is Acuity Scheduling + Salesforce Marketing Cloud integration for?

Operations and marketing professionals streamline client booking workflows, eliminate manual data entry, and keep customer records perfectly synchronised across platforms.

Performance marketers
Performance marketers
Sales development reps
Sales development reps
Client success managers
Client success managers
Operations leads
Operations leads
Appointment coordinators
Appointment coordinators
Data administrators
Data administrators
📈
Performance marketers
You're running acquisition campaigns but your marketing platform only updates when someone manually exports client records, so your campaign metrics are always hours behind — with this integration, every new booking updates your data extensions instantly and your reporting stays current.
Sales development reps
You need to follow up with leads immediately after booking, but appointment details sit trapped in your calendar until someone copies them over manually — with this integration, every new appointment creates your contacts and subscribers instantly so you can reach out first.
📊
Client success managers
You answer to stakeholders who want to see live engagement metrics, but your schedule data and subscriber lists never match up in real time — with this integration, every client booking updates your pipeline data automatically without manual reconciliation.
👥
Operations leads
The volume of bookings is too high for anyone to keep up by hand, leading to missed schedule updates and fragmented records — with this integration, every booking flows straight into your data extensions without human error.
📋
Appointment coordinators
You own the client intake process and depend on upstream data to trigger welcome emails, but schedules often change before anyone notices — with this integration, every rescheduled or canceled booking updates your subscriber status automatically.
🗂️
Data administrators
You need a reliable history of client interactions and keep finding gaps where manual entries were missed during busy weeks — with this integration, every single order and appointment populates your database with absolute consistency.
Our team

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Why choose Integrately to automate Acuity Scheduling + Salesforce Marketing Cloud

Build and manage your Acuity Scheduling + Salesforce Marketing Cloud automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Acuity Scheduling + Salesforce Marketing Cloud with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
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Frequently Asked Questions

How do I connect Acuity Scheduling to Salesforce Marketing Cloud?
Frequently Asked Questions
You can connect Acuity Scheduling to Salesforce Marketing Cloud using ready workflows or Integrately AI. With 1-click automation setup, your appointment data flows seamlessly into Salesforce Marketing Cloud, Salesforce, Google Sheets, and 1,500+ other apps.
Can I automatically create subscribers in Salesforce Marketing Cloud when a client books in Acuity Scheduling?
Frequently Asked Questions
Can I connect Acuity Scheduling, Salesforce Marketing Cloud, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Acuity Scheduling and Salesforce Marketing Cloud?
Frequently Asked Questions
How does Acuity Scheduling handle appointment data during synchronization?
Frequently Asked Questions
Can I update Salesforce Marketing Cloud data extensions when appointments are rescheduled?
Frequently Asked Questions
Do I need coding skills to automate Acuity Scheduling and Salesforce Marketing Cloud?
Frequently Asked Questions
Is the Acuity Scheduling and Salesforce Marketing Cloud integration free?
Frequently Asked Questions
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You Can Also Connect Acuity Scheduling or Salesforce Marketing Cloud With 1500+ Other Apps

Acuity Scheduling
Popular Acuity Scheduling Integrations
Connect Acuity Scheduling to CRMs, billing tools, and calendars to streamline your client booking workflows.
Salesforce Marketing Cloud
Popular Salesforce Marketing Cloud Integrations
Sync Salesforce Marketing Cloud with analytics, support, and email tools to keep customer journeys connected across channels.