Adobe Commerce (Magento) + Microsoft Dynamics 365 CRM Integration

Integrate Adobe Commerce (Magento) to Microsoft Dynamics 365 CRM in one click, or tell Integrately AI how you want each customer handled. Sync customer records, create accounts and leads, alert your sales team, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Adobe Commerce (Magento)
    Order is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Order is updated in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Customer is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Sales order invoice is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Product is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Sales order shipment is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Sales order credit memo is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Customer group is created in Adobe Commerce (Magento)
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
Arrow Right
2.
  • Adobe Commerce (Magento)
    Create customer in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Get customer by id in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create sales order invoice in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Get order by id in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create product in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create sales order comment in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create category in Adobe Commerce (Magento)
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Adobe Commerce (Magento) + Microsoft Dynamics 365 CRM Integration

Capture new orders, create CRM records, update accounts, notify your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Microsoft Dynamics 365 CRM + Adobe Commerce (Magento) Integration

Create Adobe Commerce (Magento) customer for new Microsoft Dynamics 365 CRM contact

Creating a new Adobe Commerce (Magento) customer for every new Microsoft Dynamics 365 CRM contact is a great way to keep your databases in sync. This way, you can be sure that your customers' information is accurate and up to date, and that you're able to track their purchase history.

Additionally, this Microsoft Dynamics 365 CRM - Adobe Commerce (Magento) integration can help you to better understand your customers' needs and preferences, and to target your marketing efforts more effectively. By keeping your Adobe Commerce (Magento) and Microsoft Dynamics 365 CRM systems in sync, you can provide a better experience for your customers and thereby improve your business's bottom line.
See more
Adobe Commerce (Magento) + Microsoft Dynamics 365 CRM Integration

Create Microsoft Dynamics 365 CRM contact from new Adobe Commerce (Magento) customer

If you're an ecommerce business owner who uses Adobe Commerce (Magento) to power your online store, you'll be happy to know that when a new contact is created in Microsoft Dynamics 365 CRM, this automation will automatically create a customer in Adobe Commerce (Magento).

This means that you can keep track of all your customers and their orders in one place, making it easy to manage your business.
See more
Adobe Commerce (Magento) + Microsoft Dynamics 365 CRM Integration

Create Microsoft Dynamics 365 CRM contact from new Adobe Commerce (Magento) order

As an online store owner, you're likely using Adobe Commerce (Magento) to manage your sales. And if you're like most business owners, you also use a customer relationship management (CRM) tool to keep track of your customers' contact information.

But did you know that you can easily integrate Adobe Commerce (Magento) with Microsoft Dynamics 365 CRM? This integration will allow you to automatically create a contact for each new order in Microsoft Dynamics 365 CRM.

Not only will this save you time, but it will also ensure that your customer data is always up-to-date.
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Adobe Commerce (Magento) + Microsoft Dynamics 365 CRM flow

Streamline post-purchase communication, sync financial records, and alert teams across your business stack. Pick a combination and activate it in one click.

Adobe Commerce (Magento)
Microsoft Dynamics 365 CRM
+
ShopifyShopify (4)
+
ZendeskZendesk (3)
+
MailchimpMailchimp (3)
+
SlackSlack (3)
+
XeroXero (3)
+
Google SheetsGoogle Sheets (3)
A
S
M
Create a Shopify product from every new Adobe Commerce (Magento) item, and log it in Microsoft Dynamics 365 CRM.
New Adobe Commerce (Magento) products appear in Shopify as new items and get recorded in Microsoft Dynamics 365 CRM instantly, so your inventory stays aligned across platforms.
A
S
M
When an Adobe Commerce (Magento) customer is created, create a customer in Shopify and add a lead in Microsoft Dynamics 365 CRM.
Customer profiles created in Adobe Commerce (Magento) sync directly to Shopify and Microsoft Dynamics 365 CRM, ensuring unified data across your store and sales tools.
A
S
M
If an Adobe Commerce (Magento) order is created, create a Shopify order and update the matching lead in Microsoft Dynamics 365 CRM.
Every Adobe Commerce (Magento) order instantly generates a corresponding order in Shopify and updates the customer lead in Microsoft Dynamics 365 CRM.
A
S
M
When an Adobe Commerce (Magento) invoice is created, update Shopify and create a case in Microsoft Dynamics 365 CRM.
Invoices generated in Adobe Commerce (Magento) trigger updates in Shopify and log a support case in Microsoft Dynamics 365 CRM for financial tracking.

Supported triggers and actions for Adobe Commerce (Magento) and Microsoft Dynamics 365 CRM

Mix and match to build the exact automation you need

Adobe Commerce (Magento)
Adobe Commerce (Magento) Triggers & Actions
Order is created in Adobe Commerce (Magento)
Triggers the automation when a new order is created
Try it →
Order is updated in Adobe Commerce (Magento)
Triggers the automation when any order is updated
Try it →
Customer is created in Adobe Commerce (Magento)
Triggers the automation when a customer is created
Try it →
Sales order invoice is created in Adobe Commerce (Magento)
Triggers the automation when a sales order invoice is created
Try it →
Product is created in Adobe Commerce (Magento)
Triggers the automation when a new product is created
Try it →
Sales order shipment is created in Adobe Commerce (Magento)
Triggers the automation when a sales order shipment is created
Try it →
Sales order credit memo is created in Adobe Commerce (Magento)
Triggers the automation when a sales order credit memo is created
Try it →
Customer group is created in Adobe Commerce (Magento)
Triggers the automation when a new customer group is created
Try it →
Create customer in Adobe Commerce (Magento)
Adds a new customer to the database
Try it →
Get customer by id in Adobe Commerce (Magento)
Retrieves customer information based on their id
Try it →
Create sales order invoice in Adobe Commerce (Magento)
Creates a new sales order invoice
Try it →
Get order by id in Adobe Commerce (Magento)
Retrieves an order by its id
Try it →
Create product in Adobe Commerce (Magento)
Generates and launch new products
Try it →
Create sales order comment in Adobe Commerce (Magento)
Creates a comment for a sales order
Try it →
Create category in Adobe Commerce (Magento)
Creates a new category for better organization
Try it →
Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
Try it →
Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
Try it →
Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
Try it →
Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
Try it →
Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
Try it →
Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
Try it →
Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
Try it →
Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
Try it →
Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
Try it →
Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
Try it →
Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
Try it →
Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
Try it →
Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
Try it →
Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
Try it →
Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
Try it →
Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
Try it →
Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
Try it →
Create account in Microsoft Dynamics 365 CRM
Generates a new account
Try it →
Search account in Microsoft Dynamics 365 CRM
Searches for account information
Try it →
Update account in Microsoft Dynamics 365 CRM
Updates account information
Try it →
Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
Try it →
Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
Try it →
Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
Try it →
Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
Try it →
Search case in Microsoft Dynamics 365 CRM
Searches for a case record
Try it →
Get account by ID in Microsoft Dynamics 365 CRM
Try it →

What can you automate with Adobe Commerce (Magento) + Microsoft Dynamics 365 CRM?

Streamline customer onboarding, order synchronization, and sales pipelines between your storefront and CRM.

What you can automate?
🔄
Sync store orders directly to your CRM
Automatically generate corresponding leads, accounts, or sales orders in Microsoft Dynamics 365 CRM the moment a new order is created in Adobe Commerce (Magento). Eliminate manual data transfer and speed up fulfillment workflows.
📋
Capture every submitted customer field
Map customer registration details, contact numbers, and company names from Adobe Commerce (Magento) straight into your Microsoft Dynamics 365 CRM contact profiles without missing critical information.
🔔
Notify your team the second an order arrives
Trigger instant team alerts in Slack or email notifications whenever a high-value order or new customer registration is recorded in Adobe Commerce (Magento).
🔀
Route records based on order value or tier
Send VIP customer orders to priority sales queues in Microsoft Dynamics 365 CRM while routing standard store signups to automated nurturing workflows.
🔄
Keep CRM accounts updated as store data changes
Automatically update customer contact information, billing addresses, and account statuses in Microsoft Dynamics 365 CRM whenever changes occur in Adobe Commerce (Magento).
🔍
Prevent duplicates with smart search and update
Search existing Microsoft Dynamics 365 CRM accounts before creating new records, ensuring your database remains clean and free of duplicate entries.
💳
Handle invoices, shipments, and credit memos
Automatically log financial milestones like sales order invoices, shipments, and credit memos from Adobe Commerce (Magento) into your Microsoft Dynamics 365 CRM tracking cases.
🌐
Extend your workflow to other popular apps
Connect Adobe Commerce (Magento) and Microsoft Dynamics 365 CRM with tools like Google Sheets, Mailchimp, or Zendesk to create multi-step business pipelines.
And much more...

Who is Adobe Commerce (Magento) + Microsoft Dynamics 365 CRM integration for?

E-commerce managers, sales representatives, and operations teams eliminate manual data entry errors and keep customer records updated across platforms.

Performance analysts and reporting managers
Performance analysts and reporting managers
Sales development representatives
Sales development representatives
Client account managers
Client account managers
High-volume store administrators
High-volume store administrators
Fulfillment and logistics coordinators
Fulfillment and logistics coordinators
Finance and auditing teams
Finance and auditing teams
📈
Performance analysts and reporting managers
You're pulling sales numbers from Adobe Commerce (Magento) into manual spreadsheets but the data is always outdated, so your weekly revenue reports miss recent orders — this integration means every new order populates your tracking sheet instantly and your metrics stay accurate.
Sales development representatives
You rely on getting prompt notifications when high-value store buyers register, but manual lookups mean you find out hours later — automating both apps means every new customer creates a CRM lead instantly so you can follow up while interest is high.
🤝
Client account managers
You need to present accurate purchasing histories to key clients, but disconnected storefront records leave gaps in your timeline — connecting these apps means every order is logged against the correct account so your review meetings run smoothly.
📦
High-volume store administrators
Your storefront processes hundreds of orders daily and your staff cannot keep up with manual CRM data entry, causing abandoned follow-ups — with this integration, every customer and order syncs automatically without manual intervention.
🛒
Fulfillment and logistics coordinators
You depend on accurate customer shipping details being handed over from the storefront to your sales system, but transcription errors lead to shipping delays — this integration means order details flow seamlessly into your CRM records.
📋
Finance and auditing teams
You need a reliable history of all invoices and credit memos for reconciliation, but manual record-keeping leads to missing entries — automating both apps means every financial event is logged accurately in your destination systems.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Adobe Commerce (Magento) + Microsoft Dynamics 365 CRM

Build and manage your Adobe Commerce (Magento) + Microsoft Dynamics 365 CRM automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Adobe Commerce (Magento) + Microsoft Dynamics 365 CRM with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Adobe Commerce (Magento) to Microsoft Dynamics 365 CRM?
Frequently Asked Questions
You can connect Adobe Commerce (Magento) to Microsoft Dynamics 365 CRM in 1 click using ready templates on Integrately, or ask Integrately AI to build the automation and map the fields for you. You can also integrate apps like Slack, Google Sheets, and Mailchimp.
Can I automatically create a Microsoft Dynamics 365 CRM lead when a new Adobe Commerce (Magento) order is placed?
Frequently Asked Questions
Can I connect Adobe Commerce (Magento), Microsoft Dynamics 365 CRM, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Adobe Commerce (Magento) and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
How does Adobe Commerce (Magento) handle customer and order data during synchronization?
Frequently Asked Questions
Can Microsoft Dynamics 365 CRM records be updated automatically when store invoices are generated?
Frequently Asked Questions
Do I need coding skills to automate Adobe Commerce (Magento) and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Is the Adobe Commerce (Magento) and Microsoft Dynamics 365 CRM integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Adobe Commerce (Magento) or Microsoft Dynamics 365 CRM With 1500+ Other Apps

Adobe Commerce (Magento)
Popular Adobe Commerce (Magento) Integrations
Connect Adobe Commerce (Magento) to marketing, analytics, and fulfillment platforms to manage your store operations.
Microsoft Dynamics 365 CRM
Popular Microsoft Dynamics 365 CRM Integrations
Sync Microsoft Dynamics 365 CRM with email, calendar, and project management tools to keep customer data aligned.