Adobe Commerce (Magento) + WATI Integration

Integrate Adobe Commerce (Magento) to WATI in one click, or tell Integrately AI how you want each order handled. Confirm order details, send automated WhatsApp messages, alert your team, and update customer records instantly.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Adobe Commerce (Magento)
    Order is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Order is updated in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Customer is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Sales order invoice is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Product is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Sales order shipment is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Sales order credit memo is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Customer group is created in Adobe Commerce (Magento)
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
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2.
  • Adobe Commerce (Magento)
    Create customer in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Get customer by id in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create sales order invoice in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Get order by id in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create product in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create sales order comment in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create category in Adobe Commerce (Magento)
  • WATI
    Send template message in WATI
  • WATI
    Send session message in WATI
  • WATI
    Create contact in WATI
  • WATI
    Update contact attributes in WATI

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Ready Workflows Ready Workflows for Adobe Commerce (Magento) + WATI Integration

Send WhatsApp notifications for new store orders, notify your team, update customer records, and trigger follow-up messages, all in just one click.

Most popular automationsmost-popular-automations
WATI + Adobe Commerce (Magento) Integration

Create Adobe Commerce (Magento) customer for new WATI contact

Creating a new Adobe Commerce (Magento) customer for every new WATI contact is a great way to keep your databases in sync. This way, you can be sure that your customers' information is accurate and up to date, and that you're able to track their purchase history.

Additionally, this WATI - Adobe Commerce (Magento) integration can help you to better understand your customers' needs and preferences, and to target your marketing efforts more effectively. By keeping your Adobe Commerce (Magento) and WATI systems in sync, you can provide a better experience for your customers and thereby improve your business's bottom line.
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Adobe Commerce (Magento) + WATI Integration

Create WATI contact from new Adobe Commerce (Magento) customer

If you're an ecommerce business owner who uses Adobe Commerce (Magento) to power your online store, you'll be happy to know that when a new contact is created in WATI, this automation will automatically create a customer in Adobe Commerce (Magento).

This means that you can keep track of all your customers and their orders in one place, making it easy to manage your business.
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Adobe Commerce (Magento) + WATI Integration

Create WATI contact from new Adobe Commerce (Magento) order

As an online store owner, you're likely using Adobe Commerce (Magento) to manage your sales. And if you're like most business owners, you also use a customer relationship management (CRM) tool to keep track of your customers' contact information.

But did you know that you can easily integrate Adobe Commerce (Magento) with WATI? This integration will allow you to automatically create a contact for each new order in WATI.

Not only will this save you time, but it will also ensure that your customer data is always up-to-date.
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Connect more apps to your Adobe Commerce (Magento) + WATI flow

Sync store data to marketing tools, log transactions in spreadsheets, and alert support teams the moment orders arrive. Pick a combination and activate it in one click.

Adobe Commerce (Magento)
WATI
+
ShopifyShopify (3)
+
MailchimpMailchimp (3)
+
QuickBooks OnlineQuickBooks Online (3)
+
Google SheetsGoogle Sheets (3)
+
SlackSlack (3)
+
ZendeskZendesk (3)
A
S
W
Create a Shopify product for every new product in Adobe Commerce (Magento), and send a confirmation via WATI
New store products automatically appear in your Shopify catalog while WATI sends out a confirmation message, eliminating manual entry.
A
S
W
When an order is created in Adobe Commerce (Magento), add a customer in Shopify and send a welcome note via WATI
Store customers sync into Shopify instantly and receive a personalized WhatsApp greeting through WATI without manual work.
A
S
W
When a customer is created in Adobe Commerce (Magento), create a Shopify customer and update attributes in WATI
New store registrants are added to Shopify while WATI contact attributes update automatically for targeted messaging.

Supported triggers and actions for Adobe Commerce (Magento) and WATI

Mix and match to build the exact automation you need

Adobe Commerce (Magento)
Adobe Commerce (Magento) Triggers & Actions
Order is created in Adobe Commerce (Magento)
Triggers the automation when a new order is created
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Order is updated in Adobe Commerce (Magento)
Triggers the automation when any order is updated
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Customer is created in Adobe Commerce (Magento)
Triggers the automation when a customer is created
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Sales order invoice is created in Adobe Commerce (Magento)
Triggers the automation when a sales order invoice is created
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Product is created in Adobe Commerce (Magento)
Triggers the automation when a new product is created
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Sales order shipment is created in Adobe Commerce (Magento)
Triggers the automation when a sales order shipment is created
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Sales order credit memo is created in Adobe Commerce (Magento)
Triggers the automation when a sales order credit memo is created
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Customer group is created in Adobe Commerce (Magento)
Triggers the automation when a new customer group is created
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Create customer in Adobe Commerce (Magento)
Adds a new customer to the database
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Get customer by id in Adobe Commerce (Magento)
Retrieves customer information based on their id
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Create sales order invoice in Adobe Commerce (Magento)
Creates a new sales order invoice
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Get order by id in Adobe Commerce (Magento)
Retrieves an order by its id
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Create product in Adobe Commerce (Magento)
Generates and launch new products
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Create sales order comment in Adobe Commerce (Magento)
Creates a comment for a sales order
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Create category in Adobe Commerce (Magento)
Creates a new category for better organization
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WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
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Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
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Contact is created in WATI
Triggers the automation when a new contact is created
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Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
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Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
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Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
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Update contact attributes in WATI
Updates contact information with new details
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What can you automate with Adobe Commerce (Magento) + WATI?

Streamline your e-commerce communications by connecting store events directly to automated WhatsApp messaging and customer workflows.

What you can automate?
💬
Send automated WhatsApp messages for store orders
Trigger an instant WATI message the moment an order is created in Adobe Commerce (Magento), keeping buyers informed without manual effort.
📋
Capture complete order and customer details
Pass every specific field from your store records into your messaging workflows instead of just basic names, ensuring fully personalized communication.
🔔
Alert your team instantly on new store activity
Notify relevant staff members as soon as a customer or order is created in Adobe Commerce (Magento), ensuring rapid internal responses.
🔀
Route messages based on order data
Send different WATI template messages depending on specific criteria like customer groups or order types submitted in your store.
🔄
Keep store and messaging records synchronized
Update contact attributes and customer details in real time as store orders and profiles change over time.
👥
Prevent duplicate customer records
Check for existing records before creating new customer entries, keeping your communication databases clean and organized.
📦
Manage later status changes and updates
Trigger automated follow-ups when invoices, shipments, or credit memos are created in Adobe Commerce (Magento).
📊
Connect your store flow to Google Sheets
Log every store order into Google Sheets automatically while sending instant customer notifications through WATI.
And much more...

Who is Adobe Commerce (Magento) + WATI integration for?

E-commerce managers, support teams, and store owners rely on this integration to streamline customer communications and eliminate manual data entry errors completely.

Performance marketers
Performance marketers
Support managers
Support managers
Operations coordinators
Operations coordinators
Store administrators
Store administrators
Fulfillment specialists
Fulfillment specialists
Finance teams
Finance teams
📈
Performance marketers
You're tracking store performance manually from disconnected reports, but the metrics you review only update when someone exports data, so your campaign decisions are always lagging — with this integration, every order lands instantly and your data stays current.
Support managers
You need to respond to customer inquiries immediately, but order updates sit unseen in your store backend until someone checks them manually — with this integration, every order triggers instant WhatsApp communications so customers never wait.
📋
Operations coordinators
You answer to store owners who want to see live fulfillment progress, but pulling manual status reports takes hours each week — with this integration, every shipment updates automatically and your reports stay accurate.
🛒
Store administrators
The volume of daily transactions is too high for anyone to keep up by hand, leading to missed customer messages and delayed follow-ups — with this integration, every transaction triggers automated messaging without manual intervention.
📦
Fulfillment specialists
You own the order dispatch step and depend on upstream confirmations to start packing, but manual handoffs cause frustrating delays — with this integration, every new order hands off instantly so you can start packing right away.
📊
Finance teams
You need a reliable transaction history, but manual record-keeping keeps leaving gaps between store orders and communication logs — with this integration, every event logs perfectly and your audit trail stays complete.
Our team

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Why choose Integrately to automate Adobe Commerce (Magento) + WATI

Build and manage your Adobe Commerce (Magento) + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Adobe Commerce (Magento) + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Adobe Commerce (Magento) to WATI?
Frequently Asked Questions
You can connect Adobe Commerce (Magento) to WATI in 1 click using ready templates on Integrately, or ask Integrately AI to build the automation. It links your store and messaging tools with popular apps like Shopify, Mailchimp, and Google Sheets.
Can I send automated WhatsApp messages when a new store order is created?
Frequently Asked Questions
Can I connect Adobe Commerce (Magento), WATI, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Adobe Commerce (Magento) and WATI?
Frequently Asked Questions
How does Adobe Commerce (Magento) handle customer data during automation?
Frequently Asked Questions
How does WATI manage incoming message triggers?
Frequently Asked Questions
Can I automate Adobe Commerce (Magento) and WATI without coding?
Frequently Asked Questions
Is the Adobe Commerce (Magento) and WATI integration free?
Frequently Asked Questions
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You Can Also Connect Adobe Commerce (Magento) or WATI With 1500+ Other Apps

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