When Event notification is created in AfterShip > Check any condition > Create contact in WATI
AfterShip + WATI Integration
AfterShip + WATI Integration
Integrate AfterShip to WATI in one click, or tell Integrately AI how you want each shipment handled. Search tracking, update shipments, create contacts, and trigger WhatsApp notifications automatically.
Free forever.Use premium features free for 14 days.1.
Event notification is created in AfterShip Instant
Message is received in WATI Instant- Reply is received to sent message in WATI Instant
- Contact is created in WATI
- Message is read in WATI Instant
- Message is delivered in WATI Instant
2.
- Create tracking in AfterShip
- Update tracking in AfterShip
- Search courier by tracking in AfterShip
- Search tracking in AfterShip
- Send template message in WATI
- Send session message in WATI
- Create contact in WATI
- Update contact attributes in WATI
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Ready Workflows for AfterShip + WATI Integration
Send tracking updates, notify customers on WhatsApp, create contacts, and trigger follow-ups, all in just one click.
Most popular automations
When Event notification is created in AfterShip > Check any condition > Send session message in WATI
AfterShip + WATI Integration
When Event notification is created in AfterShip > Check any condition > Send template message in WATI
AfterShip + WATI Integration
Create WATI contact for new AfterShip event notification
When someone completes your AfterShip, a new contact is automatically created in your WATI. This way, you can quickly follow up with the event notification and turn them into a customer!
Plus, all of the information from the AfterShip is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a AfterShip - WATI integration set up makes it easy to manage your customer relationships and grow your business.
See morePlus, all of the information from the AfterShip is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a AfterShip - WATI integration set up makes it easy to manage your customer relationships and grow your business.
Send WATI message for new AfterShip event notification
When you receive a new AfterShip event notification, you can automatically send a WATI message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!
So go ahead and set up your automatic WATI message today. Your future self will thank you.
See moreSo go ahead and set up your automatic WATI message today. Your future self will thank you.
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Connect more apps to your AfterShip + WATI flow
Connect your shipping and messaging data to inventory, spreadsheets, and support desks. Pick a combination and activate it in one click.
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Shopify (4)
Shopify (4) +
Google Sheets (4)
Google Sheets (4) +
Klaviyo (3)
Klaviyo (3) +
Slack (3)
Slack (3) +
Zendesk (3)
Zendesk (3) +
Stripe (3)
Stripe (3) A
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Send a WATI template message and create a Shopify order when an AfterShip event notification occurs
New AfterShip shipment events immediately trigger a WATI template message to your customer while creating a corresponding order in Shopify.
A
W
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Update tracking in AfterShip and notify customers on WATI when a Shopify order is fulfilled
Fulfillments in Shopify update tracking records in AfterShip and dispatch instant delivery updates via WATI.
A
W
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Create a WATI contact and update Shopify customer details when an AfterShip tracking update occurs
New shipment events in AfterShip update your Shopify customer records and register a new contact in WATI.
A
W
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Search tracking in AfterShip, send a WATI template message, and update Shopify inventory
Verify shipment status via AfterShip, notify the buyer in WATI, and adjust Shopify stock levels accordingly.
Supported triggers and actions for AfterShip and WATI
Mix and match to build the exact automation you need
AfterShip Triggers & Actions
Instant
Event notification is created in AfterShip
Triggers the automation when any event occurs
Try it → What can you automate with AfterShip + WATI?
Streamline your shipment tracking and customer communications with powerful multi-app automations.
🚀
Trigger WhatsApp messages from AfterShip events
Automatically dispatch WATI template messages the moment an event notification is created in AfterShip, keeping customers informed without manual outreach.
📋
Capture complete shipment and recipient data
Map all available AfterShip tracking fields and recipient details into your destination apps instead of just basic order numbers.
🔔
Alert team members on delivery exceptions
Instantly notify internal Slack channels or support desks when shipments encounter delays or require manual intervention.
🔀
Route messages based on carrier status
Send different WhatsApp message templates depending on whether the shipment is in transit, out for delivery, or successfully delivered.
🔄
Keep tracking records continuously updated
Automatically update spreadsheet rows, CRM records, and support tickets whenever AfterShip registers a new tracking milestone.
🔍
Search and verify tracking before messaging
Perform automated lookups in AfterShip to verify courier details and tracking numbers before triggering downstream actions.
⏱️
Handle later delivery status changes
Manage post-delivery workflows, returns, and failed delivery attempts by triggering automated follow-up sequences in WATI.
🔗
Extend workflows to external platforms
Connect AfterShip and WATI with Shopify, Google Sheets, or Zendesk to create multi-step pipelines that span your entire tech stack.
And much more...
Who is AfterShip + WATI integration for?
Operations managers, ecommerce founders, and customer support leads rely on this integration to keep delivery communication synchronized and operational data accurate without manual tracking updates.
Ecommerce operations managers
Customer support leads
Client success coordinators
High-volume fulfillment teams
Logistics coordinators
Operations auditors
📈
Ecommerce operations managers
You're overseeing shipments across multiple carriers but your internal tracking sheets only update when someone manually checks statuses, so your fulfillment metrics are always a few hours behind — with this integration, every new shipment milestone lands instantly and your data stays current.
⚡
Customer support leads
Customers bombard your support queue asking for delivery updates because shipping notifications get lost or delayed, leaving your agents scrambling to lookup tracking links by hand — connecting these apps means every tracking change automatically triggers a WhatsApp update and ticket sync.
🤝
Client success coordinators
Your retail clients demand real-time visibility into order shipments and delivery exceptions, but compiling manual status reports takes hours away from client strategy — automating both apps means stakeholders receive instant WhatsApp alerts and accurate log records.
📦
High-volume fulfillment teams
Order volume surges during peak seasons, making it impossible for your team to manually copy tracking numbers from AfterShip into your messaging and CRM tools without making costly data entry errors — with this integration, every shipment record flows seamlessly across platforms.
🔍
Logistics coordinators
You depend on carrier event notifications to trigger customer communications and inventory updates, but manual handoffs between systems create bottlenecks and missed customer touchpoints — integrating these apps means instant template messages go out the moment tracking changes.
📋
Operations auditors
You need an immaculate audit trail of every shipment event and customer message sent, but finding gaps in your disparate tool logs makes reporting a constant struggle — this integration means every event creates a reliable, permanent history across your stack.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate AfterShip + WATI
Build and manage your AfterShip + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect AfterShip + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Frequently Asked Questions
How do I connect AfterShip to WATI?
You can connect AfterShip to WATI in just one click using ready templates on Integrately, or use Integrately AI to build your custom workflow alongside Shopify, Google Sheets, and Slack.
Can I automatically send WhatsApp messages when an AfterShip shipment updates?
Can I connect AfterShip, WATI, and Shopify?
What is a good Zapier alternative for AfterShip and WATI?
How are AfterShip event notifications handled in this integration?
Can I update WATI contacts when AfterShip updates occur?
Do I need coding skills to automate AfterShip and WATI?
Is the AfterShip and WATI integration free?
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