Azure DevOps + Aircall Integration
Integrate Aircall to Azure DevOps in one click, or tell Integrately AI how you want each call handled. Log call details, create work items, track updates, and alert your team automatically.
Free forever.Use premium features free for 14 days.1.
Work item is updated in Azure DevOps Instant- Work item is created in Azure DevOps Instant
- Build is completed in Azure DevOps Instant
- Comment is added to work item in Azure DevOps Instant
- Code pushed to git in Azure DevOps Instant
Call is created in Aircall Instant- Call is ended in Aircall Instant
- Call is tagged in Aircall Instant
- Call started ringing on agents phone in Aircall Instant
- Call is answered in Aircall Instant
- Call is commented in Aircall Instant
- Call is hungup in Aircall Instant
- Call is assigned to agent in Aircall Instant
- Call is declined by agent in Aircall Instant
- Call is transferred in Aircall Instant
- Call is archived in Aircall Instant
- Call is untagged in Aircall Instant
- Contact is created in Aircall Instant
- Contact is updated in Aircall Instant
- Contact is deleted in Aircall Instant
- User is created in Aircall Instant
- User is connected in Aircall Instant
- User is deleted in Aircall Instant
- User is disconnected in Aircall Instant
- Number is created in Aircall Instant
- Number is opened in Aircall Instant
- Number is deleted in Aircall Instant
- Number is closed in Aircall Instant
2.
- Create work item in Azure DevOps
- Delete work item in Azure DevOps
- Add link to work item in Azure DevOps
- Search work item in Azure DevOps
- Add comment to work item in Azure DevOps
- Update contact in Aircall
- Add phone number to contact in Aircall
- Add email to contact in Aircall
- Search contact in Aircall
- Create contact in Aircall
- Search call in Aircall
- Tag a call in Aircall
- Add comment to call in Aircall
- Pause call recording in Aircall
- Resume call recording in Aircall
- Delete call recording in Aircall
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Ready Workflows for Azure DevOps + Aircall Integration
Log calls, create work items, track project updates, alert your team, and sync records, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Aircall + Azure DevOps flow
Sync your communication data with code repos, spreadsheets, and messaging tools to streamline engineering workflows. Pick a combination and activate it in one click.
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GitHub (3)
GitHub (3) +
Slack (3)
Slack (3) +
Jira Software Cloud (3)
Jira Software Cloud (3) +
Confluence (3)
Confluence (3) +
Google Sheets (3)
Google Sheets (3) +
Gmail (3)
Gmail (3) A
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Create an Azure DevOps work item and a GitHub issue whenever a new call is created in Aircall
New Aircall calls instantly generate Azure DevOps work items and GitHub issues, eliminating manual tracking across platforms.
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When an Azure DevOps work item is created, search the Aircall contact and create a pull request in GitHub
Streamline code deployments by linking new Azure DevOps work items with corresponding GitHub pull requests and caller context.
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When a build is completed in Azure DevOps, add a comment to call in Aircall and update the GitHub repository
Keep support teams informed when code builds finish by updating Aircall call logs and GitHub repositories automatically.
Supported triggers and actions for Azure DevOps and Aircall
Mix and match to build the exact automation you need
Azure DevOps Triggers & Actions
Instant
Work item is updated in Azure DevOps
Triggers the automation when a work item is updated
Try it → Instant
Work item is created in Azure DevOps
Triggers the automation when a work item is created
Try it → Instant
Build is completed in Azure DevOps
Triggers the automation when a build is completed
Try it → Instant
Comment is added to work item in Azure DevOps
Triggers the automation when commented is added to a work item
Try it → Instant
Code pushed to git in Azure DevOps
Triggers the automation when a new event or workout session is scheduled
Try it → Aircall Triggers & Actions
Instant
Call started ringing on agents phone in Aircall
Triggers the automation when call details are modified
Try it → Instant
Call is hungup in Aircall
Triggers the automation when a call is disconnected abruptly
Try it → Instant
Call is assigned to agent in Aircall
Triggers the automation when a call is assigned to an agent
Try it → Instant
Call is declined by agent in Aircall
Triggers the automation when a call is declined by an agent
Try it → Instant
Contact is deleted in Aircall
Triggers the automation when a contact is removed from the particular list
Try it → Instant
User is connected in Aircall
Triggers the automation when the user is connected to a service
Try it → Instant
User is disconnected in Aircall
Triggers the automation when the user is disconnected
Try it → Instant
Number is created in Aircall
Triggers the automation when a particular number becomes available
Try it → Instant
Number is opened in Aircall
Triggers the automation when a particular number is opened or viewed
Try it → Instant
Number is closed in Aircall
Triggers the automation when a particular number becomes unavailable
Try it → What can you automate with Aircall + Azure DevOps?
Streamline your support-to-engineering pipeline with robust automated workflows connecting Aircall and Azure DevOps.
📞
Create Azure DevOps work items from Aircall calls
Automatically open a new work item in Azure DevOps the moment a call is created in Aircall. Eliminate manual copying and ensure every customer request enters your development pipeline.
📝
Capture complete call metadata and summaries
Map all available call details, tags, and comments directly into your Azure DevOps work item descriptions. Your development team receives rich context for every task.
🔔
Alert team channels on new call events
Notify your engineering or support channels instantly when new call-driven work items are generated. Keep your entire team aligned without switching context.
🔀
Route tasks based on call tags
Apply conditional rules to create high-priority work items for urgent call tags while routing standard inquiries to your regular backlog.
🔄
Keep call records and work items synchronized
Automatically add comments and update statuses across Aircall and Azure DevOps as project tasks move through their lifecycle.
🔍
Search and update existing contacts effortlessly
Prevent duplicate records by searching for existing Aircall contacts and updating corresponding Azure DevOps items automatically.
🚀
Trigger actions upon completed builds
Automate follow-up actions in Aircall—such as tagging calls or adding comments—whenever an Azure DevOps build finishes successfully.
🌐
Extend workflows to tools like Slack and GitHub
Connect your core pair with Slack, GitHub, Jira, or Google Sheets to build powerful multi-step operational pipelines.
And much more...
Who is Aircall + Azure DevOps integration for?
Engineering and support teams using Aircall and Azure DevOps to coordinate software releases and track customer issues without manual data transfer.
Engineering managers
Customer support leads
Technical account managers
Operations coordinators
QA engineers
DevOps specialists
📈
Engineering managers
You rely on project metrics to make resourcing decisions, but your work item logs only update when someone manually exports data from phone calls, so your reports are always outdated — this integration means every new call creates an Azure DevOps work item instantly and your data stays current.
⚡
Customer support leads
You need to escalate urgent caller issues to developers immediately, but manual ticket creation slows down your response times and leaves clients waiting — automating both apps means every critical call generates an Azure DevOps work item the moment it ends.
🤝
Technical account managers
You answer to key clients who expect prompt updates on their reported software bugs, but tracking down progress across disconnected systems takes hours — with this integration, every work item update links back to your Aircall communication history.
📊
Operations coordinators
The sheer volume of daily inbound calls makes manual entry into task trackers impossible, leading to missed items and incomplete backlogs — connecting these apps means high-volume call logging happens automatically without human error.
🔄
QA engineers
You depend on upstream support teams to hand over detailed bug reports from client calls before you can begin testing, but details frequently get lost in translation — integrating these apps means every call context flows straight into your Azure DevOps work items.
🗂️
DevOps specialists
You need a reliable audit trail linking customer conversations to code builds and deployments, but current record-keeping has frustrating gaps — this integration means every deployment event matches up cleanly with your Aircall records.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate Azure DevOps + Aircall
Build and manage your Azure DevOps + Aircall automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Azure DevOps + Aircall with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Connect Accounts
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Frequently Asked Questions
How do I connect Aircall to Azure DevOps?
You can connect Aircall to Azure DevOps in one click using ready-made templates on Integrately, or use Integrately AI to build custom multi-step workflows with Slack, GitHub, and Google Sheets.
Can I automatically create Azure DevOps work items from Aircall calls?
Can I connect Aircall, Azure DevOps, and Slack?
What is a good Zapier alternative for Aircall and Azure DevOps?
How do Aircall triggers work with Azure DevOps?
Can I update Azure DevOps work items based on Aircall updates?
Do I need coding skills to automate Aircall and Azure DevOps?
Is the Aircall and Azure DevOps integration free?
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