Microsoft Dynamics 365 Business Central + Aircall Integration

Integrate Aircall to Microsoft Dynamics 365 Business Central (Beta in one click, or tell Integrately AI how you want each contact handled. Create customer records, log call histories, update contact details, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Microsoft Dynamics 365 Business Central
    Record is updated in Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics 365 Business Central
    Record is created in Microsoft Dynamics 365 Business Central
  • Aircall
    Call is created in Aircall Instant
  • Aircall
    Call is ended in Aircall Instant
  • Aircall
    Call is tagged in Aircall Instant
  • Aircall
    Call started ringing on agents phone in Aircall Instant
  • Aircall
    Call is answered in Aircall Instant
  • Aircall
    Call is commented in Aircall Instant
  • Aircall
    Call is hungup in Aircall Instant
  • Aircall
    Call is assigned to agent in Aircall Instant
  • Aircall
    Call is declined by agent in Aircall Instant
  • Aircall
    Call is transferred in Aircall Instant
  • Aircall
    Call is archived in Aircall Instant
  • Aircall
    Call is untagged in Aircall Instant
  • Aircall
    Contact is created in Aircall Instant
  • Aircall
    Contact is updated in Aircall Instant
  • Aircall
    Contact is deleted in Aircall Instant
  • Aircall
    User is created in Aircall Instant
  • Aircall
    User is connected in Aircall Instant
  • Aircall
    User is deleted in Aircall Instant
  • Aircall
    User is disconnected in Aircall Instant
  • Aircall
    Number is created in Aircall Instant
  • Aircall
    Number is opened in Aircall Instant
  • Aircall
    Number is deleted in Aircall Instant
  • Aircall
    Number is closed in Aircall Instant
Arrow Right
2.
  • Microsoft Dynamics 365 Business Central
    Update record in Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics 365 Business Central
    Create record in Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics 365 Business Central
    Search record in Microsoft Dynamics 365 Business Central
  • Aircall
    Update contact in Aircall
  • Aircall
    Add phone number to contact in Aircall
  • Aircall
    Search contact in Aircall
  • Aircall
    Add email to contact in Aircall
  • Aircall
    Create contact in Aircall
  • Aircall
    Search call in Aircall
  • Aircall
    Tag a call in Aircall
  • Aircall
    Add comment to call in Aircall
  • Aircall
    Pause call recording in Aircall
  • Aircall
    Resume call recording in Aircall
  • Aircall
    Delete call recording in Aircall

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Aircall + Microsoft Dynamics 365 Business Central (Beta Integration

Capture new Aircall contacts as Business Central records, log call notes, update customer profiles, and keep financial data current, all in just one click.

Most popular automationsmost-popular-automations
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Aircall + Microsoft Dynamics 365 Business Central (Beta flow

Streamline customer communication, update financial ledgers, and alert your support team across your entire business stack. Pick a combination and activate it in one click.

Microsoft Dynamics 365 Business Central
Aircall
+
SalesforceSalesforce (3)
+
ZendeskZendesk (3)
+
QuickBooks OnlineQuickBooks Online (3)
+
ShopifyShopify (3)
+
MailchimpMailchimp (3)
+
SlackSlack (3)
A
M
S
Add every new Aircall contact to Business Central, and create a lead in Salesforce instantly
New Aircall contacts appear in Business Central as records and generate a lead in Salesforce without manual data entry.
A
M
S
When a call is ended in Aircall, update the Business Central record and notify your Salesforce team
Completed calls in Aircall update Business Central and notify your Salesforce team immediately.
A
M
S
When an Aircall contact is updated, update the Business Central record and sync the change in Salesforce
Contact updates in Aircall automatically refresh your Business Central records and Salesforce account details.

Supported triggers and actions for Microsoft Dynamics 365 Business Central and Aircall

Mix and match to build the exact automation you need

Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Business Central Triggers & Actions
Record is updated in Microsoft Dynamics 365 Business Central
Triggers the automation when a record is updated
Try it →
Record is created in Microsoft Dynamics 365 Business Central
Triggers the automation when a new record is created
Try it →
Update record in Microsoft Dynamics 365 Business Central
Updates an existing record
Try it →
Create record in Microsoft Dynamics 365 Business Central
Creates a new record
Try it →
Search record in Microsoft Dynamics 365 Business Central
Searches for a specific record
Try it →
Aircall
Aircall Triggers & Actions
Instant
Call is created in Aircall
Triggers the automation when a new call is made
Try it →
Instant
Call is ended in Aircall
Triggers the automation when a call has ended
Try it →
Instant
Call is tagged in Aircall
Triggers the automation when a call is made
Try it →
Instant
Call started ringing on agents phone in Aircall
Triggers the automation when call details are modified
Try it →
Instant
Call is answered in Aircall
Triggers the automation when a call is picked up
Try it →
Instant
Call is commented in Aircall
Try it →
Instant
Call is hungup in Aircall
Triggers the automation when a call is disconnected abruptly
Try it →
Instant
Call is assigned to agent in Aircall
Triggers the automation when a call is assigned to an agent
Try it →
Instant
Call is declined by agent in Aircall
Triggers the automation when a call is declined by an agent
Try it →
Instant
Call is transferred in Aircall
Triggers the automation when a call is transferred
Try it →
Instant
Call is archived in Aircall
Triggers the automation when a call is archived
Try it →
Instant
Call is untagged in Aircall
Triggers the automation when a call action is performed
Try it →
Instant
Contact is created in Aircall
Triggers the automation when a new contact is created
Try it →
Instant
Contact is updated in Aircall
Triggers the automation when a contact is updated
Try it →
Instant
Contact is deleted in Aircall
Triggers the automation when a contact is removed from the particular list
Try it →
Instant
User is created in Aircall
Triggers the automation when a new user is created
Try it →
Instant
User is connected in Aircall
Triggers the automation when the user is connected to a service
Try it →
Instant
User is deleted in Aircall
Triggers the automation when a user is deleted
Try it →
Instant
User is disconnected in Aircall
Triggers the automation when the user is disconnected
Try it →
Instant
Number is created in Aircall
Triggers the automation when a particular number becomes available
Try it →
Instant
Number is opened in Aircall
Triggers the automation when a particular number is opened or viewed
Try it →
Instant
Number is deleted in Aircall
Triggers the automation when a number is deleted
Try it →
Instant
Number is closed in Aircall
Triggers the automation when a particular number becomes unavailable
Try it →
Update contact in Aircall
Updates the specified contact in the database
Try it →
Add phone number to contact in Aircall
Adds phone number to specified contact in the database
Try it →
Search contact in Aircall
Searches the contact
Try it →
Add email to contact in Aircall
Adds email to specified contact in the database
Try it →
Create contact in Aircall
Adds a new contact to the database
Try it →
Search call in Aircall
Searches for a call
Try it →
Tag a call in Aircall
Tags a call
Try it →
Add comment to call in Aircall
Adds comments to a call
Try it →
Pause call recording in Aircall
Pauses call recording
Try it →
Resume call recording in Aircall
Resumes call recording
Try it →
Delete call recording in Aircall
Deletes recorded phone conversations
Try it →

What can you automate with Aircall + Microsoft Dynamics 365 Business Central (Beta?

Streamline phone communications and ERP record-keeping with powerful ready-made workflows.

What you can automate?
🔄
Sync Aircall contacts to Business Central records
Automatically create a Microsoft Dynamics 365 Business Central (Beta record every time a new contact is created in Aircall, ensuring zero manual data entry.
📋
Capture complete call details and transcripts
Map every available Aircall call attribute into separate Business Central fields instead of basic summaries, keeping your records detailed and actionable.
🔔
Alert team members as soon as calls end
Notify your support or sales staff instantly on Slack or email whenever an important call concludes in Aircall.
🔀
Route records based on call tags
Perform different actions in Business Central depending on whether an Aircall call is tagged as billing, sales support, or urgent.
🔄
Keep customer profiles updated continuously
Automatically update Business Central records whenever contact details or phone numbers are modified in Aircall.
🔍
Search and update existing records
Search for matching customer profiles in Business Central before creating new entries, preventing duplicate records.
💼
Handle later call status changes
Update Business Central records when calls are archived, missed, or transferred between different agents in Aircall.
🔗
Extend your workflow to external apps
Connect your Aircall and Business Central flow with Slack, Salesforce, or QuickBooks Online to automate multi-app business processes.
And much more...

Who is Aircall + Microsoft Dynamics 365 Business Central (Beta integration for?

Sales and support teams using phone channels alongside financial operations need seamless data flow to keep customer records updated without manual entry.

Operations Directors
Operations Directors
Customer Support Leads
Customer Support Leads
Account Managers
Account Managers
Call Center Supervisors
Call Center Supervisors
Sales Development Reps
Sales Development Reps
Compliance Officers
Compliance Officers
📈
Operations Directors
You review financial reports and call metrics every week, but your staff spends hours copying phone data into ERP spreadsheets, so the analytics you base decisions on are always outdated — with this integration, every Aircall contact updates Business Central instantly and your metrics stay current.
Customer Support Leads
You need to log caller issues immediately to prevent customer churn, but manual data entry causes severe ticket backlogs during peak calling hours — with this integration, every ended call updates Business Central automatically and your support workflow runs smoothly.
🤝
Account Managers
You answer client queries regarding billing and account status, but fragmented records between your phone system and ERP leave you searching for details while on the line — with this integration, every client contact syncs to Business Central and your team accesses complete histories instantly.
📞
Call Center Supervisors
Your team handles thousands of inbound calls daily, but manual contact logging cannot keep up with high call volumes, resulting in missing customer records — with this integration, every inbound interaction creates a Business Central record automatically and your database stays clean.
🔄
Sales Development Reps
You depend on inbound call handoffs to begin prospecting, but delays in updating your ERP leave you waiting for upstream teams to share contact details — with this integration, every new Aircall lead populates Business Central immediately and you can start outreach right away.
📋
Compliance Officers
You require complete audit trails for every customer interaction, but manual note-taking leaves significant gaps in communication history — with this integration, every call event records precise data in Business Central and your compliance logs remain audit-ready.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Microsoft Dynamics 365 Business Central + Aircall

Build and manage your Microsoft Dynamics 365 Business Central + Aircall automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 Business Central + Aircall with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Aircall to Microsoft Dynamics 365 Business Central (Beta?
Frequently Asked Questions
You can connect Aircall to Microsoft Dynamics 365 Business Central (Beta instantly using ready workflows or by using Integrately AI. With 1-click setup, you can link your accounts along with Salesforce, Zendesk, and Slack in minutes.
Can I automatically create Microsoft Dynamics 365 Business Central (Beta records from Aircall contacts?
Frequently Asked Questions
Can I connect Aircall, Microsoft Dynamics 365 Business Central (Beta, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Aircall and Microsoft Dynamics 365 Business Central (Beta?
Frequently Asked Questions
How does Aircall handle contact data sync here?
Frequently Asked Questions
Can Microsoft Dynamics 365 Business Central (Beta trigger actions in Aircall?
Frequently Asked Questions
Do I need coding skills to automate Aircall and Microsoft Dynamics 365 Business Central (Beta?
Frequently Asked Questions
Is the Aircall and Microsoft Dynamics 365 Business Central (Beta integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Aircall or Microsoft Dynamics 365 Business Central With 1500+ Other Apps

Aircall
Popular Aircall Integrations
Connect Aircall with CRMs, helpdesks, and communication tools to manage inbound and outbound phone conversations.
See All
Aircall Integrations arrow right
No popular apps found
Microsoft Dynamics 365 Business Central
Popular Microsoft Dynamics 365 Business Central Integrations
Sync Microsoft Dynamics 365 Business Central (Beta with accounting, project management, and reporting tools to keep financial data working across your stack.