Microsoft Office 365 + Aircall Integration

Integrate Aircall to Microsoft Office 365 in one click, or tell Integrately AI how you want each contact handled. Sync new contacts, log calls, schedule follow-up calendar events, and send email alerts automatically.

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1.
  • Microsoft Office 365
    Email is received in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is ended in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is about to start in Microsoft Office 365
  • Microsoft Office 365
    Email is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is started in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is updated in Microsoft Office 365
  • Microsoft Office 365
    Contact is created in Microsoft Office 365
  • Microsoft Office 365
    Contact is updated in Microsoft Office 365
  • Aircall
    Call is created in Aircall Instant
  • Aircall
    Call is ended in Aircall Instant
  • Aircall
    Call is tagged in Aircall Instant
  • Aircall
    Call started ringing on agents phone in Aircall Instant
  • Aircall
    Call is answered in Aircall Instant
  • Aircall
    Call is commented in Aircall Instant
  • Aircall
    Call is hungup in Aircall Instant
  • Aircall
    Call is assigned to agent in Aircall Instant
  • Aircall
    Call is declined by agent in Aircall Instant
  • Aircall
    Call is transferred in Aircall Instant
  • Aircall
    Call is archived in Aircall Instant
  • Aircall
    Call is untagged in Aircall Instant
  • Aircall
    Contact is created in Aircall Instant
  • Aircall
    Contact is updated in Aircall Instant
  • Aircall
    Contact is deleted in Aircall Instant
  • Aircall
    User is created in Aircall Instant
  • Aircall
    User is connected in Aircall Instant
  • Aircall
    User is deleted in Aircall Instant
  • Aircall
    User is disconnected in Aircall Instant
  • Aircall
    Number is created in Aircall Instant
  • Aircall
    Number is opened in Aircall Instant
  • Aircall
    Number is deleted in Aircall Instant
  • Aircall
    Number is closed in Aircall Instant
Arrow Right
2.
  • Microsoft Office 365
    Retrieve Event Attachment in Microsoft Office 365
  • Microsoft Office 365
    Retrieve Message Attachment in Microsoft Office 365
  • Microsoft Office 365
    Send email in Microsoft Office 365
  • Microsoft Office 365
    Create draft email in Microsoft Office 365
  • Microsoft Office 365
    Create event in Microsoft Office 365
  • Microsoft Office 365
    Create contact in Microsoft Office 365
  • Microsoft Office 365
    Update contact in Microsoft Office 365
  • Microsoft Office 365
    Search contact in Microsoft Office 365
  • Aircall
    Search contact in Aircall
  • Aircall
    Add email to contact in Aircall
  • Aircall
    Add phone number to contact in Aircall
  • Aircall
    Update contact in Aircall
  • Aircall
    Create contact in Aircall
  • Aircall
    Search call in Aircall
  • Aircall
    Tag a call in Aircall
  • Aircall
    Add comment to call in Aircall
  • Aircall
    Pause call recording in Aircall
  • Aircall
    Resume call recording in Aircall
  • Aircall
    Delete call recording in Aircall

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Ready Workflows Ready Workflows for Aircall + Microsoft Office 365 Integration

Capture new contacts, log call records, schedule follow-up calendar events, and send emails, all in just one click.

Most popular automationsmost-popular-automations
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Connect more apps to your Aircall + Microsoft Office 365 flow

Send leads to your CRM, alert your team on messaging apps, and schedule calendar follow-ups after your core calls. Pick a combination and activate it in one click.

Microsoft Office 365
Aircall
+
SalesforceSalesforce (8)
+
HubspotHubspot (8)
+
SlackSlack (8)
+
Google CalendarGoogle Calendar (8)
+
CalendlyCalendly (8)
+
ZendeskZendesk (8)
A
M
S
Add every new Aircall contact to your Microsoft Office 365 account, and create a matching lead in Salesforce.
New Aircall contacts sync instantly to Microsoft Office 365 and Salesforce, eliminating manual data entry across platforms.
A
M
S
When an Aircall call ends, create an event in Microsoft Office 365 and update the related lead in Salesforce.
Log call outcomes in Microsoft Office 365 calendar events and update Salesforce records automatically after every call.
A
M
S
When an Aircall call is tagged, send an email in Microsoft Office 365 and update the task in Salesforce.
Tagging calls triggers instant Microsoft Office 365 email notifications and updates your Salesforce tasks automatically.
A
M
S
When an Aircall contact is updated, update the Microsoft Office 365 contact and modify the account in Salesforce.
Contact detail changes in Aircall propagate instantly to Microsoft Office 365 and Salesforce accounts.
A
M
S
If a contact is created in Aircall, create a Microsoft Office 365 contact and open a new opportunity in Salesforce.
New Aircall contacts automatically generate Microsoft Office 365 records and new sales opportunities in Salesforce.
A
M
S
When a call is assigned to an agent in Aircall, create a draft email in Microsoft Office 365 and update the owner in Salesforce.
Call assignments generate draft Microsoft Office 365 emails and update record ownership in Salesforce instantly.
A
M
C
S
Use Claude to summarise Aircall call notes, create a Microsoft Office 365 contact, and create a note in Salesforce.
Claude generates summaries of Aircall call notes, populating Microsoft Office 365 and Salesforce automatically.
A
M
S
A
When an Aircall call ends, send a Microsoft Office 365 email, create a Salesforce contact, and create a task in Asana.
Completed calls trigger Microsoft Office 365 emails, Salesforce contact creation, and project tasks in Asana.

Supported triggers and actions for Microsoft Office 365 and Aircall

Mix and match to build the exact automation you need

Microsoft Office 365
Microsoft Office 365 Triggers & Actions
Email is received in Microsoft Office 365
Triggers the automation when an email is received
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Calendar event is ended in Microsoft Office 365
Triggers the automation when a new event is ended in a calendar
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Calendar event is about to start in Microsoft Office 365
Triggers the automation when event is about to start
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Email is created in Microsoft Office 365
Triggers the automation when a new email is created
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Calendar event is created in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is started in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is updated in Microsoft Office 365
Triggers the automation when a calendar event is updated
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Contact is created in Microsoft Office 365
Triggers the automation when a new contact is created
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Contact is updated in Microsoft Office 365
Triggers the automation when a contact is updated
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Retrieve Event Attachment in Microsoft Office 365
Retrieves an attachment from an event by its ID.
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Retrieve Message Attachment in Microsoft Office 365
Retrieves an attachment from a message by its ID.
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Send email in Microsoft Office 365
Sends an email to a recipient
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Create draft email in Microsoft Office 365
Adds a new contact to the contact list
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Create event in Microsoft Office 365
Adds a new contact to the contact list
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Create contact in Microsoft Office 365
Adds a new contact to the database
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Update contact in Microsoft Office 365
Updates contact information with new details
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Search contact in Microsoft Office 365
Finds and retrieves contact information
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Aircall
Aircall Triggers & Actions
Instant
Call is created in Aircall
Triggers the automation when a new call is made
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Instant
Call is ended in Aircall
Triggers the automation when a call has ended
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Instant
Call is tagged in Aircall
Triggers the automation when a call is made
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Instant
Call started ringing on agents phone in Aircall
Triggers the automation when call details are modified
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Instant
Call is answered in Aircall
Triggers the automation when a call is picked up
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Instant
Call is commented in Aircall
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Instant
Call is hungup in Aircall
Triggers the automation when a call is disconnected abruptly
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Instant
Call is assigned to agent in Aircall
Triggers the automation when a call is assigned to an agent
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Instant
Call is declined by agent in Aircall
Triggers the automation when a call is declined by an agent
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Instant
Call is transferred in Aircall
Triggers the automation when a call is transferred
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Instant
Call is archived in Aircall
Triggers the automation when a call is archived
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Instant
Call is untagged in Aircall
Triggers the automation when a call action is performed
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Instant
Contact is created in Aircall
Triggers the automation when a new contact is created
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Instant
Contact is updated in Aircall
Triggers the automation when a contact is updated
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Instant
Contact is deleted in Aircall
Triggers the automation when a contact is removed from the particular list
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Instant
User is created in Aircall
Triggers the automation when a new user is created
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Instant
User is connected in Aircall
Triggers the automation when the user is connected to a service
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Instant
User is deleted in Aircall
Triggers the automation when a user is deleted
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Instant
User is disconnected in Aircall
Triggers the automation when the user is disconnected
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Instant
Number is created in Aircall
Triggers the automation when a particular number becomes available
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Instant
Number is opened in Aircall
Triggers the automation when a particular number is opened or viewed
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Instant
Number is deleted in Aircall
Triggers the automation when a number is deleted
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Instant
Number is closed in Aircall
Triggers the automation when a particular number becomes unavailable
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Search contact in Aircall
Searches the contact
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Add email to contact in Aircall
Adds email to specified contact in the database
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Add phone number to contact in Aircall
Adds phone number to specified contact in the database
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Update contact in Aircall
Updates the specified contact in the database
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Create contact in Aircall
Adds a new contact to the database
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Search call in Aircall
Searches for a call
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Tag a call in Aircall
Tags a call
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Add comment to call in Aircall
Adds comments to a call
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Pause call recording in Aircall
Pauses call recording
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Resume call recording in Aircall
Resumes call recording
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Delete call recording in Aircall
Deletes recorded phone conversations
Try it →

What can you automate with Aircall + Microsoft Office 365?

Connect your phone system and email platform to streamline contact management, calendar scheduling, and follow-up communications.

What you can automate?
📞
Sync every phone contact to Microsoft Office 365 automatically
Whenever a new contact is created in Aircall, a matching contact is generated in Microsoft Office 365 instantly. Your team avoids manual data entry and maintains consistent customer directories.
📋
Capture all submitted caller details and notes
Map available Aircall call comments, tags, and contact fields directly into Microsoft Office 365 records. Ensure no conversation detail or follow-up requirement is ever left behind.
Trigger instant team notifications on call events
Notify your team the moment an important call ends or a new contact is registered. Keep stakeholders informed without checking multiple platforms manually.
🔀
Route workflows based on submitted call tags
Perform different actions depending on the specific tags or status assigned during your Aircall conversations. Direct high-priority interactions to the right workflows automatically.
🔄
Keep Microsoft Office 365 updated as contact details change
When customer information is updated in Aircall, your Microsoft Office 365 contacts and calendar events reflect those changes immediately. Data discrepancies are eliminated.
🔍
Prevent duplicate records with smart search and update
Search existing Microsoft Office 365 contacts before creating new ones. Maintain clean customer databases by updating matching records rather than generating clutter.
📅
Schedule follow-up calendar events on call completion
When an Aircall call ends, automatically create a calendar event or task in Microsoft Office 365. Ensure every customer interaction has a scheduled next step.
🔗
Extend your phone workflows to connected CRMs
Connect your Aircall and Microsoft Office 365 core flow with popular tools like Salesforce or Slack. Build powerful multi-step pipelines that span your entire tech stack.
And much more...

Who is Aircall + Microsoft Office 365 integration for?

Teams relying on phone communications and email management use this integration to keep customer records synchronised, eliminate manual data entry, and streamline follow-up workflows.

Operations Directors
Operations Directors
Sales Managers
Sales Managers
Client Success Leads
Client Success Leads
Support Team Leads
Support Team Leads
Account Executives
Account Executives
Compliance Officers
Compliance Officers
📈
Operations Directors
You rely on communication metrics to evaluate team performance, but your call logs and contact spreadsheets only update when someone manually exports data, so your reporting figures are always hours behind — with this integration, every new contact and call log syncs instantly and your data stays current.
Sales Managers
You need your sales reps to follow up on inbound calls immediately, but contact details get trapped in the phone system before reaching email or CRM tools, leaving potential leads waiting too long — with this integration, every caller record is created across your apps automatically so outreach starts right away.
🤝
Client Success Leads
You answer to key clients who expect prompt updates after phone consultations, but logging meeting notes and scheduling follow-up events by hand creates delays in your communication history — with this integration, every call summary and calendar event is populated instantly.
📊
Support Team Leads
The volume of inbound support calls is too high for your staff to manually copy caller details into Microsoft Office 365 and tracking systems, leading to missing contact information — with this integration, high call volumes are handled smoothly without manual data entry.
🔄
Account Executives
You depend on inbound call records to prepare for upcoming pitches, but upstream handoffs from phone agents to email lists are often delayed or incomplete — with this integration, every call event flows directly into your records the moment the conversation ends.
📋
Compliance Officers
You need an accurate, unbroken history of all customer interactions for auditing purposes, but manual logging invariably leaves gaps in your communication records — with this integration, every contact and call event is logged reliably without missing a single entry.
Our team

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Why choose Integrately to automate Microsoft Office 365 + Aircall

Build and manage your Microsoft Office 365 + Aircall automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Office 365 + Aircall with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Aircall to Microsoft Office 365?
Frequently Asked Questions
You can connect Aircall to Microsoft Office 365 in 1-click using ready-made templates or ask Integrately AI to build the automation. You can also integrate tools like Salesforce, Hubspot, and Slack for multi-step workflows.
Can I automatically sync my Aircall contacts to Microsoft Office 365?
Frequently Asked Questions
Can I connect Aircall, Microsoft Office 365, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Aircall and Microsoft Office 365?
Frequently Asked Questions
How are new Aircall contacts handled in Microsoft Office 365?
Frequently Asked Questions
Can Microsoft Office 365 calendar events be created from Aircall calls?
Frequently Asked Questions
Do I need coding skills to automate Aircall and Microsoft Office 365?
Frequently Asked Questions
Is the Aircall and Microsoft Office 365 integration free?
Frequently Asked Questions
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You Can Also Connect Aircall or Microsoft Office 365 With 1500+ Other Apps

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Microsoft Office 365
Popular Microsoft Office 365 Integrations
Sync Microsoft Office 365 with productivity tools, project management apps, and email platforms to keep data moving across your stack.