Create Salesforce record for new Aircall call
Aircall + Salesforce Integration
Aircall + Salesforce Integration
Integrate Aircall to Salesforce in one click, or tell Integrately AI how you want each lead handled. Log call details, update your Salesforce records, alert your sales team, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Call is created in Aircall Instant- Call is ended in Aircall Instant
- Call is tagged in Aircall Instant
- Call started ringing on agents phone in Aircall Instant
- Call is answered in Aircall Instant
- Call is commented in Aircall Instant
- Call is hungup in Aircall Instant
- Call is assigned to agent in Aircall Instant
- Call is declined by agent in Aircall Instant
- Call is transferred in Aircall Instant
- Call is archived in Aircall Instant
- Call is untagged in Aircall Instant
- Contact is created in Aircall Instant
- Contact is updated in Aircall Instant
- Contact is deleted in Aircall Instant
- User is created in Aircall Instant
- User is connected in Aircall Instant
- User is deleted in Aircall Instant
- User is disconnected in Aircall Instant
- Number is created in Aircall Instant
- Number is opened in Aircall Instant
- Number is deleted in Aircall Instant
- Number is closed in Aircall Instant
Field is updated on record in Salesforce- Record is created in Salesforce
- Record is updated in Salesforce
- Lead is created in Salesforce
- Lead is updated in Salesforce
- Opportunity is created in Salesforce
- Opportunity is updated in Salesforce
- Task is created in Salesforce
- Task is updated in Salesforce
- Contact is updated in Salesforce
- Contact is created in Salesforce
- Account is created in Salesforce
- Account is updated in Salesforce
- Outbound message is received in Salesforce Instant
- Case is created in Salesforce
- Case is updated in Salesforce
- Quote is created in Salesforce
- Quote is updated in Salesforce
2.
- Search contact in Aircall
- Add email to contact in Aircall
- Add phone number to contact in Aircall
- Update contact in Aircall
- Create contact in Aircall
- Search call in Aircall
- Tag a call in Aircall
- Add comment to call in Aircall
- Pause call recording in Aircall
- Resume call recording in Aircall
- Delete call recording in Aircall
- Search record using query in Salesforce
- Create record in Salesforce
- Get records by ID in Salesforce
- Update record in Salesforce
- Search record in Salesforce
- Create lead in Salesforce
- Update lead in Salesforce
- Search lead in Salesforce
- Create contact in Salesforce
- Update contact in Salesforce
- Search contact in Salesforce
- Create opportunity in Salesforce
- Update opportunity in Salesforce
- Search opportunity in Salesforce
- Add contact to campaign in Salesforce
- Add lead to campaign in Salesforce
- Create account in Salesforce
- Search account in Salesforce
- Update account in Salesforce
- Create task in Salesforce
- Update task in Salesforce
- Search task in Salesforce
- Get tasks by contact Id in Salesforce
- Create case in Salesforce
- Update case in Salesforce
- Search case in Salesforce
- Get events by contact Id in Salesforce
- Search quote in Salesforce
Trusted by experts at...
Ready Workflows for Aircall + Salesforce Integration
Capture calls, log leads, update CRM records, alert your team, and send follow-ups, all in just one click.
Most popular automations
When Call is answered in Aircall > Create record in Salesforce
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Aircall + Salesforce Integration
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Salesforce + Aircall Integration
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- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Aircall + Salesforce flow
Route call records straight to your CRM, notify your support team, and manage follow-ups across your workflow. Pick a combination and activate it in one click.
+
Slack (3)
Slack (3) +
HubSpot (3)
HubSpot (3) +
Gmail (3)
Gmail (3) +
Calendly (3)
Calendly (3) +
Zendesk (3)
Zendesk (3) +
Google Sheets (3)
Google Sheets (3) A
S
S
When a call is created in Aircall, create a lead in Salesforce, and notify your sales team on Slack
New Aircall calls instantly create a lead in Salesforce while notifying your sales team on Slack, eliminating manual entry and missed outreach.
A
S
S
When a contact is created in Aircall, update the contact in Salesforce, and alert your support channel in Slack
New contacts in Aircall update your Salesforce database instantly and notify your support channel in Slack.
A
S
S
When a call is ended in Aircall, update the record in Salesforce, and post the summary in Slack
Completed Aircall calls update your Salesforce records and post a summary to your team in Slack.
Supported triggers and actions for Aircall and Salesforce
Mix and match to build the exact automation you need
Aircall Triggers & Actions
Instant
Call started ringing on agents phone in Aircall
Triggers the automation when call details are modified
Try it → Instant
Call is hungup in Aircall
Triggers the automation when a call is disconnected abruptly
Try it → Instant
Call is assigned to agent in Aircall
Triggers the automation when a call is assigned to an agent
Try it → Instant
Call is declined by agent in Aircall
Triggers the automation when a call is declined by an agent
Try it → Instant
Contact is deleted in Aircall
Triggers the automation when a contact is removed from the particular list
Try it → Instant
User is connected in Aircall
Triggers the automation when the user is connected to a service
Try it → Instant
User is disconnected in Aircall
Triggers the automation when the user is disconnected
Try it → Instant
Number is created in Aircall
Triggers the automation when a particular number becomes available
Try it → Instant
Number is opened in Aircall
Triggers the automation when a particular number is opened or viewed
Try it → Instant
Number is closed in Aircall
Triggers the automation when a particular number becomes unavailable
Try it → Salesforce Triggers & Actions
Field is updated on record in Salesforce
Triggers the automation when a particular action in the workflow fails
Try it → Opportunity is created in Salesforce
Triggers the automation when any opportunity is updated
Try it → Opportunity is updated in Salesforce
Triggers the automation when any opportunity is updated
Try it → Instant
Outbound message is received in Salesforce
Triggers the automation when an outbound message is received
Try it → What can you automate with Aircall + Salesforce?
Sync phone conversations, update CRM records, manage follow-up tasks, and keep your entire customer database current automatically.
📞
Create Salesforce records from new Aircall calls
Turn every completed phone conversation into a new lead or contact in Salesforce automatically. No manual data entry, no forgotten follow-ups.
📋
Capture every call detail and tag
Map call durations, tags, and comments directly into Salesforce fields. Maintain a complete record of every customer interaction.
🔔
Alert your team the moment a call ends
Send instant notifications to your sales or support channels when a call is completed in Aircall. Ensure your team acts immediately.
🔀
Route records based on call tags
Direct high-priority calls to specific Salesforce pipelines while standard inquiries go to general queues. Automate your workflow routing accurately.
🔄
Keep contact information synchronized
Update existing Salesforce contact records whenever phone numbers or names change in Aircall. Eliminate duplicate records across platforms.
📝
Add comments and notes seamlessly
Sync conversation notes and comments from Aircall calls straight into Salesforce task descriptions. Keep your team fully informed.
📉
Handle call status and archive events
Update Salesforce opportunities or cases when calls are archived or declined. Track every stage of your customer communication lifecycle.
🔗
Extend your workflow to Slack channels
Connect Aircall and Salesforce to Slack to notify specific team channels whenever high-value prospect calls conclude.
And much more...
Who is Aircall + Salesforce integration for?
Sales teams, support managers, and revenue operations leaders rely on this automation to keep customer phone interactions synchronized with CRM records.
Sales operations managers
Customer support leads
Account executives
High-volume call centers
Sales development reps
Revenue leaders
📈
Sales operations managers
You report on this and decide from it, but the numbers are always stale because call logs stay trapped in your phone system — this integration means every completed call updates your CRM instantly and your reports stay current.
⚡
Customer support leads
You need to act fast, and you find out too late when a customer reports an issue over the phone — automating both apps means every call creates a Salesforce case immediately so your team responds without delay.
📋
Account executives
You answer to a client or an outside party who wants to see progress, but manual logging leaves gaps in your pipeline history — with this integration, every call automatically updates Salesforce records so your trail is always complete.
📞
High-volume call centers
The volume is too high for anyone to keep up by hand, leading to missed follow-ups and unrecorded phone interactions — connecting these apps means every inbound call is logged directly into Salesforce without manual copy-pasting.
🤝
Sales development reps
You own the next step and depend on someone upstream to hand it over, but missing call data stalls your outreach — this integration means every new contact from Aircall feeds your Salesforce pipeline instantly.
🗂️
Revenue leaders
You need a reliable history and keep finding gaps in it because agents forget to log calls after hanging up — automating both apps means every single conversation is captured in Salesforce from the start.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Aircall + Salesforce
Build and manage your Aircall + Salesforce automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Aircall + Salesforce with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Aircall + Salesforce Now 
In Just 1 Click!
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😍
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Frequently Asked Questions
How do I connect Aircall to Salesforce?
You can connect Aircall to Salesforce in one click using pre-built templates or by asking Integrately AI to set up your workflow. It also integrates seamlessly with tools like Slack, HubSpot, and Google Sheets.
Can I automatically create Salesforce leads from Aircall calls?
Can I connect Aircall, Salesforce, and Slack?
What is a good Zapier alternative for Aircall and Salesforce?
How are new call records updated in Salesforce from Aircall?
Can I update Salesforce contact details when contacts change in Aircall?
Do I need coding skills to automate Aircall and Salesforce?
Is the Aircall and Salesforce integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
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