Salesforce Marketing Cloud + Aircall Integration

You're running marketing campaigns across multiple touchpoints but your data extension reports only update when someone manually exports call logs, so the metrics you're optimising against are always a few hours behind — with this integration, every new call lands in Salesforce Marketing Cloud instantly and your data stays current.

You need to act fast when high-value customer calls arrive, and right now you find out too late because call data is trapped in your phone system — with this integration, every missed or declined call logs immediately so your team can respond without delay.

You answer to stakeholders who want to see communication history and engagement progress, but compiling call records by hand wastes hours every week — automating both apps means every customer touchpoint is logged automatically and visible right away.

The call volume from outbound campaigns is too high for anyone to keep up with by hand, leading to missed follow-ups and unrecorded prospect interactions — this integration means every call detail populates your marketing database the second the phone hangs up.

You own the database and depend on agents to hand over phone data cleanly, but manual entry always leaves gaps and formatting errors — connecting these apps means every contact and call record flows into Salesforce Marketing Cloud with zero manual touch.

You need a reliable history of all customer phone interactions and keep finding gaps in reporting due to incomplete manual logging — with this integration, every call event updates your data extension records reliably from start to finish.