Aircall + Twilio Integration

Integrate Aircall to Twilio in one click, or tell Integrately AI how you want each call handled. Trigger text messages, fetch call details, record transcriptions, and keep communication flows running automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Aircall
    Call is created in Aircall Instant
  • Aircall
    Call is ended in Aircall Instant
  • Aircall
    Call is tagged in Aircall Instant
  • Aircall
    Call started ringing on agents phone in Aircall Instant
  • Aircall
    Call is answered in Aircall Instant
  • Aircall
    Call is commented in Aircall Instant
  • Aircall
    Call is hungup in Aircall Instant
  • Aircall
    Call is assigned to agent in Aircall Instant
  • Aircall
    Call is declined by agent in Aircall Instant
  • Aircall
    Call is transferred in Aircall Instant
  • Aircall
    Call is archived in Aircall Instant
  • Aircall
    Call is untagged in Aircall Instant
  • Aircall
    Contact is created in Aircall Instant
  • Aircall
    Contact is updated in Aircall Instant
  • Aircall
    Contact is deleted in Aircall Instant
  • Aircall
    User is created in Aircall Instant
  • Aircall
    User is connected in Aircall Instant
  • Aircall
    User is deleted in Aircall Instant
  • Aircall
    User is disconnected in Aircall Instant
  • Aircall
    Number is created in Aircall Instant
  • Aircall
    Number is opened in Aircall Instant
  • Aircall
    Number is deleted in Aircall Instant
  • Aircall
    Number is closed in Aircall Instant
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
Arrow Right
2.
  • Aircall
    Search contact in Aircall
  • Aircall
    Add email to contact in Aircall
  • Aircall
    Add phone number to contact in Aircall
  • Aircall
    Update contact in Aircall
  • Aircall
    Create contact in Aircall
  • Aircall
    Search call in Aircall
  • Aircall
    Tag a call in Aircall
  • Aircall
    Add comment to call in Aircall
  • Aircall
    Pause call recording in Aircall
  • Aircall
    Resume call recording in Aircall
  • Aircall
    Delete call recording in Aircall
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Aircall + Twilio Integration

Trigger SMS messages on new calls, send WhatsApp notifications, fetch call details, and log transcriptions, all in just one click.

Most popular automationmost-popular-automations
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Aircall + Twilio flow

Route customer conversations into your CRM, schedule follow-ups, and notify your team instantly. Pick a combination and activate it in one click.

Aircall
Twilio
+
SalesforceSalesforce (3)
+
HubspotHubspot (3)
+
CalendlyCalendly (3)
+
SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
+
ZendeskZendesk (3)
A
S
T
When a call is created in Aircall, create a lead in Salesforce and send an SMS in Twilio
New Aircall calls create Salesforce leads instantly while Twilio sends a confirmation text, eliminating manual data entry.
T
S
A
When an SMS is received in Twilio, update the contact in Salesforce and add a comment to call in Aircall
Incoming Twilio messages update your Salesforce records and log notes in Aircall automatically.
A
S
T
When a call is answered in Aircall, search contact in Salesforce and call phone in Twilio
Answered calls trigger Salesforce contact lookups and initiate Twilio phone calls for immediate follow-up.

Supported triggers and actions for Aircall and Twilio

Mix and match to build the exact automation you need

Aircall
Aircall Triggers & Actions
Instant
Call is created in Aircall
Triggers the automation when a new call is made
Try it →
Instant
Call is ended in Aircall
Triggers the automation when a call has ended
Try it →
Instant
Call is tagged in Aircall
Triggers the automation when a call is made
Try it →
Instant
Call started ringing on agents phone in Aircall
Triggers the automation when call details are modified
Try it →
Instant
Call is answered in Aircall
Triggers the automation when a call is picked up
Try it →
Instant
Call is commented in Aircall
Try it →
Instant
Call is hungup in Aircall
Triggers the automation when a call is disconnected abruptly
Try it →
Instant
Call is assigned to agent in Aircall
Triggers the automation when a call is assigned to an agent
Try it →
Instant
Call is declined by agent in Aircall
Triggers the automation when a call is declined by an agent
Try it →
Instant
Call is transferred in Aircall
Triggers the automation when a call is transferred
Try it →
Instant
Call is archived in Aircall
Triggers the automation when a call is archived
Try it →
Instant
Call is untagged in Aircall
Triggers the automation when a call action is performed
Try it →
Instant
Contact is created in Aircall
Triggers the automation when a new contact is created
Try it →
Instant
Contact is updated in Aircall
Triggers the automation when a contact is updated
Try it →
Instant
Contact is deleted in Aircall
Triggers the automation when a contact is removed from the particular list
Try it →
Instant
User is created in Aircall
Triggers the automation when a new user is created
Try it →
Instant
User is connected in Aircall
Triggers the automation when the user is connected to a service
Try it →
Instant
User is deleted in Aircall
Triggers the automation when a user is deleted
Try it →
Instant
User is disconnected in Aircall
Triggers the automation when the user is disconnected
Try it →
Instant
Number is created in Aircall
Triggers the automation when a particular number becomes available
Try it →
Instant
Number is opened in Aircall
Triggers the automation when a particular number is opened or viewed
Try it →
Instant
Number is deleted in Aircall
Triggers the automation when a number is deleted
Try it →
Instant
Number is closed in Aircall
Triggers the automation when a particular number becomes unavailable
Try it →
Search contact in Aircall
Searches the contact
Try it →
Add email to contact in Aircall
Adds email to specified contact in the database
Try it →
Add phone number to contact in Aircall
Adds phone number to specified contact in the database
Try it →
Update contact in Aircall
Updates the specified contact in the database
Try it →
Create contact in Aircall
Adds a new contact to the database
Try it →
Search call in Aircall
Searches for a call
Try it →
Tag a call in Aircall
Tags a call
Try it →
Add comment to call in Aircall
Adds comments to a call
Try it →
Pause call recording in Aircall
Pauses call recording
Try it →
Resume call recording in Aircall
Resumes call recording
Try it →
Delete call recording in Aircall
Deletes recorded phone conversations
Try it →
Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
Try it →
SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
Try it →
Recording is available in Twilio
Triggers the automation when a recording is available
Try it →
Call status is changed in Twilio
Triggers the automation when call details are modified
Try it →
Call is finished in Twilio
Triggers the automation when a call is finished
Try it →
Phone number is added in Twilio
Triggers the automation when a phone number is added
Try it →
Transcription is available in Twilio
Triggers the automation when a transcription is available
Try it →
Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
Try it →
Get message medias in Twilio
Try it →
Get message media by id in Twilio
Try it →
Send SMS in Twilio
Sends a text message to particular recipients
Try it →
Send WhatsApp message in Twilio
Sends a message via whatsapp
Try it →
Call phone in Twilio
Initiates a phone call to a phone number
Try it →
Get call details by id in Twilio
Try it →

What can you automate with Aircall + Twilio?

Streamline phone systems and communication channels with automated workflows built for modern teams.

What you can automate?
📞
Trigger SMS messages on every new call
Send automated text messages through Twilio the moment a call is created in Aircall. Keep callers informed without manual texting.
📋
Capture every submitted field and call detail
Map available caller numbers, durations, and notes into your databases instead of recording basic summaries. Your records become complete.
🔔
Notify your team as soon as calls happen
Alert designated channels or agents instantly when inbound phone interactions begin. Ensure rapid response times across departments.
🔀
Route communications based on call status
Execute different actions depending on whether a call was answered, missed, or ended. Tailor your follow-up sequence accurately.
🔄
Keep records updated as calls progress
Synchronize status changes and recordings across platforms automatically as phone interactions unfold. Eliminate manual data entry.
👥
Add or update contacts without duplicates
Search existing directories before creating new entries to keep your customer databases clean and organized.
📊
Handle later status changes and transcripts
Process call recordings, transcriptions, and status updates as soon as they become available. Keep your history fully documented.
🔗
Extend your workflow to Slack and CRM tools
Connect your communication pair with Slack, Google Sheets, or CRM platforms to build comprehensive multi-step pipelines.
And much more...

Who is Aircall + Twilio integration for?

Connecting communication workflows ensures teams track calls, texts, and customer touchpoints without manual record keeping.

Performance analysts
Performance analysts
Sales dispatchers
Sales dispatchers
Account managers
Account managers
Support supervisors
Support supervisors
Operations leads
Operations leads
Compliance officers
Compliance officers
📈
Performance analysts
You report on call volume and response times but your tracking records only update when someone manually exports data, so the metrics you review are always outdated — with this integration, every call and message logs automatically and your reports stay current.
Sales dispatchers
You need to act fast on inbound inquiries, but finding out about missed calls too late means prospects slip away — automating both apps means every interaction triggers instant notifications and follow-up actions without delay.
🤝
Account managers
You answer to clients who want to see prompt communication progress, but gathering call histories and text logs by hand takes hours — connecting these apps means every interaction is recorded and visible immediately.
📞
Support supervisors
The volume of daily calls and messages is too high for anyone to keep up by hand, leading to missed ticket updates and fragmented communication histories — integrating these apps means every event syncs across platforms instantly.
🔄
Operations leads
You own the next step in customer routing and depend on team members to hand over call notes manually, which frequently leads to missing information — automating both apps means every detail transfers correctly every single time.
📋
Compliance officers
You need a reliable audit history of customer calls and messages but keep finding gaps in records due to manual data entry errors — this integration means every interaction is captured with absolute accuracy.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Aircall + Twilio

Build and manage your Aircall + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Aircall + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Aircall to Twilio?
Frequently Asked Questions
You can connect Aircall to Twilio in 1 click using ready templates or ask Integrately AI to build the automation. Link your accounts, select your triggers, and activate your workflow instantly.
Can I trigger an SMS in Twilio automatically when a call starts in Aircall?
Frequently Asked Questions
Can I connect Aircall, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Aircall and Twilio?
Frequently Asked Questions
How are call events handled between Aircall and Twilio?
Frequently Asked Questions
Can I sync call recordings and transcriptions from Twilio to Aircall?
Frequently Asked Questions
Do I need coding skills to automate Aircall and Twilio?
Frequently Asked Questions
Is the Aircall and Twilio integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Aircall or Twilio With 1500+ Other Apps

Aircall
Popular Aircall Integrations
Connect Aircall with CRMs, helpdesk systems, and analytics tools to manage and follow up on your customer calls.
See All
Aircall Integrations arrow right
No popular apps found
Twilio
Popular Twilio Integrations
Sync Twilio with messaging, marketing, and notification platforms to keep communication channels active across your stack.
See All
Twilio Integrations arrow right
No popular apps found