Zendesk Sell + Aircall Integration

Integrate Aircall to Zendesk Sell in one click, or tell Integrately AI how you want each call handled. Log call details, update your CRM pipeline, alert your team, and trigger follow-ups automatically.

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1.
  • Zendesk Sell
    Deal is created in Zendesk Sell
  • Zendesk Sell
    Deal stage is changed in Zendesk Sell
  • Zendesk Sell
    Deal is updated in Zendesk Sell
  • Zendesk Sell
    Contact is created in Zendesk Sell
  • Zendesk Sell
    Contact is updated in Zendesk Sell
  • Zendesk Sell
    Task is created in Zendesk Sell
  • Zendesk Sell
    Lead is created in Zendesk Sell
  • Zendesk Sell
    Lead is updated in Zendesk Sell
  • Zendesk Sell
    Note is created in Zendesk Sell
  • Zendesk Sell
    Product is created in Zendesk Sell
  • Aircall
    Call is created in Aircall Instant
  • Aircall
    Call is ended in Aircall Instant
  • Aircall
    Call is tagged in Aircall Instant
  • Aircall
    Call started ringing on agents phone in Aircall Instant
  • Aircall
    Call is answered in Aircall Instant
  • Aircall
    Call is commented in Aircall Instant
  • Aircall
    Call is hungup in Aircall Instant
  • Aircall
    Call is assigned to agent in Aircall Instant
  • Aircall
    Call is declined by agent in Aircall Instant
  • Aircall
    Call is transferred in Aircall Instant
  • Aircall
    Call is archived in Aircall Instant
  • Aircall
    Call is untagged in Aircall Instant
  • Aircall
    Contact is created in Aircall Instant
  • Aircall
    Contact is updated in Aircall Instant
  • Aircall
    Contact is deleted in Aircall Instant
  • Aircall
    User is created in Aircall Instant
  • Aircall
    User is connected in Aircall Instant
  • Aircall
    User is deleted in Aircall Instant
  • Aircall
    User is disconnected in Aircall Instant
  • Aircall
    Number is created in Aircall Instant
  • Aircall
    Number is opened in Aircall Instant
  • Aircall
    Number is deleted in Aircall Instant
  • Aircall
    Number is closed in Aircall Instant
Arrow Right
2.
  • Zendesk Sell
    Create lead in Zendesk Sell
  • Zendesk Sell
    Update lead in Zendesk Sell
  • Zendesk Sell
    Search lead in Zendesk Sell
  • Zendesk Sell
    Create person in Zendesk Sell
  • Zendesk Sell
    Update person in Zendesk Sell
  • Zendesk Sell
    Search contact in Zendesk Sell
  • Zendesk Sell
    Create deal in Zendesk Sell
  • Zendesk Sell
    Search deal in Zendesk Sell
  • Zendesk Sell
    Update deal in Zendesk Sell
  • Zendesk Sell
    Create company in Zendesk Sell
  • Zendesk Sell
    Update company in Zendesk Sell
  • Zendesk Sell
    Search company in Zendesk Sell
  • Zendesk Sell
    Create sequence enrollment in Zendesk Sell
  • Zendesk Sell
    Search sequence in Zendesk Sell
  • Zendesk Sell
    Search user in Zendesk Sell
  • Zendesk Sell
    Create task in Zendesk Sell
  • Zendesk Sell
    Update task in Zendesk Sell
  • Zendesk Sell
    Create note in Zendesk Sell
  • Zendesk Sell
    Create product in Zendesk Sell
  • Zendesk Sell
    Update product in Zendesk Sell
  • Zendesk Sell
    Search products in Zendesk Sell
  • Zendesk Sell
    Search deal sources in Zendesk Sell
  • Zendesk Sell
    Search lead sources in Zendesk Sell
  • Zendesk Sell
    Get Deal By Id in Zendesk Sell
  • Zendesk Sell
    Get Contact/Company By Id in Zendesk Sell
  • Aircall
    Update contact in Aircall
  • Aircall
    Add phone number to contact in Aircall
  • Aircall
    Add email to contact in Aircall
  • Aircall
    Search contact in Aircall
  • Aircall
    Create contact in Aircall
  • Aircall
    Search call in Aircall
  • Aircall
    Tag a call in Aircall
  • Aircall
    Add comment to call in Aircall
  • Aircall
    Pause call recording in Aircall
  • Aircall
    Resume call recording in Aircall
  • Aircall
    Delete call recording in Aircall

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Ready Workflows Ready Workflows for Aircall + Zendesk Sell Integration

Log calls, create leads, update pipeline stages, alert your team, and send follow-up tasks, all in just one click.

  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Aircall + Zendesk Sell flow

Streamline your sales pipeline by syncing call records with your broader customer tools and communication channels. Pick a combination and activate it in one click.

Zendesk Sell
Aircall
+
SalesforceSalesforce (4)
+
HubspotHubspot (4)
+
CalendlyCalendly (4)
+
SlackSlack (4)
+
GmailGmail (4)
+
Google SheetsGoogle Sheets (4)
A
Z
S
Create a Zendesk Sell lead when an Aircall call ends, and add a lead in Salesforce.
When an Aircall call ends, a new lead is created in Zendesk Sell and Salesforce simultaneously, eliminating manual logging.
A
Z
S
When a contact is created in Aircall, update the lead in Zendesk Sell and update Salesforce.
New contact records flow instantly from Aircall into Zendesk Sell and Salesforce to keep client data synchronized.
A
Z
S
When a deal is created in Zendesk Sell after an Aircall call, search the contact in Aircall and update Salesforce.
New deals tie call history and Salesforce records together automatically the moment they are created.
A
Z
S
When a call is tagged in Aircall, update the lead in Zendesk Sell and add a task in Salesforce.
Tagged phone calls trigger immediate lead updates and follow-up tasks across your entire sales stack.

Supported triggers and actions for Zendesk Sell and Aircall

Mix and match to build the exact automation you need

Zendesk Sell
Zendesk Sell Triggers & Actions
Deal is created in Zendesk Sell
Triggers the automation when a deal is created
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Deal stage is changed in Zendesk Sell
Triggers the automation when the deal stage is changed
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Deal is updated in Zendesk Sell
Triggers the automation when a deal is updated
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Contact is created in Zendesk Sell
Triggers the automation when a new contact is created
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Contact is updated in Zendesk Sell
Triggers the automation when a contact is updated
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Task is created in Zendesk Sell
Triggers the automation when a new task is created
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Lead is created in Zendesk Sell
Triggers the automation when a new lead is created
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Lead is updated in Zendesk Sell
Triggers the automation when the lead information is updated
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Note is created in Zendesk Sell
Triggers the automation when a new note is created
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Product is created in Zendesk Sell
Triggers the automation when a new product is created
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Create lead in Zendesk Sell
Generates new leads for potential customers
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Update lead in Zendesk Sell
Updates the lead information
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Search lead in Zendesk Sell
Retrieves information for a particular lead
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Create person in Zendesk Sell
Generates a new person
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Update person in Zendesk Sell
Updates the information of a person
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Search contact in Zendesk Sell
Finds and retrieves contact information
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Create deal in Zendesk Sell
Generates a new deal with
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Search deal in Zendesk Sell
Retrieves and find a deal
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Update deal in Zendesk Sell
Updates deal information based on new criteria or changes
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Create company in Zendesk Sell
Generates a new company profile with given details
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Update company in Zendesk Sell
Updates company information
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Search company in Zendesk Sell
Finds information about a company
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Create sequence enrollment in Zendesk Sell
Enrolls a contact into a sequence
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Search sequence in Zendesk Sell
Searches for a sequence
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Search user in Zendesk Sell
Searches for a user
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Create task in Zendesk Sell
Creates a new task
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Update task in Zendesk Sell
Updates the task with new information or changes
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Create note in Zendesk Sell
Creates a new note in the particular format
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Create product in Zendesk Sell
Generates and launch new products
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Update product in Zendesk Sell
Updates product information
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Search products in Zendesk Sell
Searches for products
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Search deal sources in Zendesk Sell
Scan and retrieve the source of a particular deal
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Search lead sources in Zendesk Sell
Searches for lead sources
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Get Deal By Id in Zendesk Sell
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Get Contact/Company By Id in Zendesk Sell
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Aircall
Aircall Triggers & Actions
Instant
Call is created in Aircall
Triggers the automation when a new call is made
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Instant
Call is ended in Aircall
Triggers the automation when a call has ended
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Instant
Call is tagged in Aircall
Triggers the automation when a call is made
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Instant
Call started ringing on agents phone in Aircall
Triggers the automation when call details are modified
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Instant
Call is answered in Aircall
Triggers the automation when a call is picked up
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Instant
Call is commented in Aircall
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Instant
Call is hungup in Aircall
Triggers the automation when a call is disconnected abruptly
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Instant
Call is assigned to agent in Aircall
Triggers the automation when a call is assigned to an agent
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Instant
Call is declined by agent in Aircall
Triggers the automation when a call is declined by an agent
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Instant
Call is transferred in Aircall
Triggers the automation when a call is transferred
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Instant
Call is archived in Aircall
Triggers the automation when a call is archived
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Instant
Call is untagged in Aircall
Triggers the automation when a call action is performed
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Instant
Contact is created in Aircall
Triggers the automation when a new contact is created
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Instant
Contact is updated in Aircall
Triggers the automation when a contact is updated
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Instant
Contact is deleted in Aircall
Triggers the automation when a contact is removed from the particular list
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Instant
User is created in Aircall
Triggers the automation when a new user is created
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Instant
User is connected in Aircall
Triggers the automation when the user is connected to a service
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Instant
User is deleted in Aircall
Triggers the automation when a user is deleted
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Instant
User is disconnected in Aircall
Triggers the automation when the user is disconnected
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Instant
Number is created in Aircall
Triggers the automation when a particular number becomes available
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Instant
Number is opened in Aircall
Triggers the automation when a particular number is opened or viewed
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Instant
Number is deleted in Aircall
Triggers the automation when a number is deleted
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Instant
Number is closed in Aircall
Triggers the automation when a particular number becomes unavailable
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Update contact in Aircall
Updates the specified contact in the database
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Add phone number to contact in Aircall
Adds phone number to specified contact in the database
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Add email to contact in Aircall
Adds email to specified contact in the database
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Search contact in Aircall
Searches the contact
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Create contact in Aircall
Adds a new contact to the database
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Search call in Aircall
Searches for a call
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Tag a call in Aircall
Tags a call
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Add comment to call in Aircall
Adds comments to a call
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Pause call recording in Aircall
Pauses call recording
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Resume call recording in Aircall
Resumes call recording
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Delete call recording in Aircall
Deletes recorded phone conversations
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What can you automate with Aircall + Zendesk Sell?

Streamline your entire phone-to-pipeline workflow by automating lead creation, call logging, and status updates between Aircall and Zendesk Sell.

What you can automate?
📞
Create CRM leads from ended calls automatically
Instantly generate a new lead in Zendesk Sell the moment a conversation concludes in Aircall. Eliminate manual note-taking and ensure zero prospect data gets left behind.
🏷️
Capture call tags and complete conversation metadata
Map specific Aircall tags, call recordings, and duration details directly into your Zendesk Sell records. Give your sales reps full context before every follow-up interaction.
🔔
Notify your team of critical sales calls instantly
Trigger team alerts in Slack or via email the second an important customer call concludes. Keep sales managers and account executives fully informed in real time.
🔀
Route leads based on specific call outcomes
Send high-priority prospects to senior sales reps while directing routine inquiries to standard queues based on call tags and agent notes.
🔄
Keep pipeline stages synchronized as calls progress
Update deal stages in Zendesk Sell automatically when follow-up calls are logged or scheduled in Aircall. Maintain flawless pipeline visibility across systems.
🔍
Prevent duplicate records with intelligent search
Search existing contacts in Zendesk Sell before creating new records, updating established profiles with fresh call details instead of generating clutter.
📋
Manage follow-up tasks and deal stage changes
Automatically open new tasks or adjust pipeline stages in Zendesk Sell when specific call milestones or tags are registered in Aircall.
📊
Extend your phone data into Google Sheets
Send complete call logs from Aircall and Zendesk Sell straight into Google Sheets for custom reporting, audits, and performance tracking.
And much more...

Who is Aircall + Zendesk Sell integration for?

Sales reps, support managers, and revenue operations teams rely on this integration to eliminate manual data entry, streamline pipeline visibility, and ensure every call is logged.

Sales operations managers
Sales operations managers
Outbound sales reps
Outbound sales reps
Client success leads
Client success leads
High-volume support agents
High-volume support agents
Sales development reps
Sales development reps
Revenue data analysts
Revenue data analysts
📈
Sales operations managers
You're reviewing weekly call activity reports in Aircall, but your Zendesk Sell pipeline numbers only update when reps manually log calls, so your performance reviews are always built on incomplete data — with this integration, every ended call updates your CRM instantly and your dashboards stay accurate.
Outbound sales reps
You're making high-volume calls from Aircall, but you only discover new prospects need follow-up hours later when checking logs, so leads go cold before you reach out — automations like this mean every call instantly creates a lead in Zendesk Sell so you can act immediately.
🤝
Client success leads
You're handling critical client check-ins through Aircall, but external stakeholders request conversation records before you've finished typing notes, leading to frustrating delays — integrating these apps means call outcomes sync straight to your CRM and your client history is always transparent.
🎧
High-volume support agents
You're managing non-stop customer phone queues in Aircall, but manually creating Zendesk Sell leads between calls leaves massive gaps in your pipeline records — this integration means every completed call automatically populates your CRM records without manual typing.
🔄
Sales development reps
You're waiting on inbound calls to be qualified and transferred, but account handoffs get lost in chat threads before hitting Zendesk Sell, so hot prospects stall — connecting these apps means every call trigger instantly creates or updates the right lead record for seamless handoffs.
🗂️
Revenue data analysts
You're auditing historical outreach records across systems, but missing call logs leave blind spots in your attribution reporting, making pipeline forecasting unreliable — with this integration, every call event logs cleanly into Zendesk Sell for complete historical visibility.
Our team

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Why choose Integrately to automate Zendesk Sell + Aircall

Build and manage your Zendesk Sell + Aircall automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Zendesk Sell + Aircall with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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2
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Aircall to Zendesk Sell?
Frequently Asked Questions
You can connect Aircall to Zendesk Sell in one click using ready-made templates on Integrately, or by asking Integrately AI to build your automation. It takes minutes to link your accounts and sync leads with tools like Slack, HubSpot, and Google Sheets.
Can I automatically create a Zendesk Sell lead when an Aircall call ends?
Frequently Asked Questions
Can I connect Aircall, Zendesk Sell, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Aircall and Zendesk Sell?
Frequently Asked Questions
How does Aircall handle call logging and contact updates during automation?
Frequently Asked Questions
How does Zendesk Sell manage lead creation when triggered by phone calls?
Frequently Asked Questions
Do I need coding skills to automate Aircall and Zendesk Sell?
Frequently Asked Questions
Is the Aircall and Zendesk Sell integration free?
Frequently Asked Questions
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