Zoho CRM + Aircall Integration

Integrate Aircall to Zoho CRM in one click, or tell Integrately AI how you want each contact handled. Log calls, update records, alert your team, and trigger follow-ups automatically.

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1.
  • Zoho CRM
    Contact is created in Zoho CRM
  • Zoho CRM
    Contact is updated in Zoho CRM
  • Zoho CRM
    Module entry is created/updated in Zoho CRM Instant
  • Zoho CRM
    Module entry is updated in Zoho CRM Instant
  • Zoho CRM
    Module entry is added in Zoho CRM Instant
  • Zoho CRM
    Lead is created in Zoho CRM
  • Zoho CRM
    Lead is updated in Zoho CRM
  • Zoho CRM
    User is created in Zoho CRM
  • Aircall
    Call is created in Aircall Instant
  • Aircall
    Call is ended in Aircall Instant
  • Aircall
    Call is tagged in Aircall Instant
  • Aircall
    Call started ringing on agents phone in Aircall Instant
  • Aircall
    Call is answered in Aircall Instant
  • Aircall
    Call is commented in Aircall Instant
  • Aircall
    Call is hungup in Aircall Instant
  • Aircall
    Call is assigned to agent in Aircall Instant
  • Aircall
    Call is declined by agent in Aircall Instant
  • Aircall
    Call is transferred in Aircall Instant
  • Aircall
    Call is archived in Aircall Instant
  • Aircall
    Call is untagged in Aircall Instant
  • Aircall
    Contact is created in Aircall Instant
  • Aircall
    Contact is updated in Aircall Instant
  • Aircall
    Contact is deleted in Aircall Instant
  • Aircall
    User is created in Aircall Instant
  • Aircall
    User is connected in Aircall Instant
  • Aircall
    User is deleted in Aircall Instant
  • Aircall
    User is disconnected in Aircall Instant
  • Aircall
    Number is created in Aircall Instant
  • Aircall
    Number is opened in Aircall Instant
  • Aircall
    Number is deleted in Aircall Instant
  • Aircall
    Number is closed in Aircall Instant
Arrow Right
2.
  • Zoho CRM
    Create or Update Lead in Zoho CRM
  • Zoho CRM
    Add attachment in Zoho CRM
  • Zoho CRM
    Create module entry in Zoho CRM
  • Zoho CRM
    Create or Update Module Entry in Zoho CRM
  • Zoho CRM
    Update module entry in Zoho CRM
  • Zoho CRM
    Search module entry in Zoho CRM
  • Zoho CRM
    Get module entry by Id in Zoho CRM
  • Zoho CRM
    Create or Update Contact in Zoho CRM
  • Zoho CRM
    Search contact in Zoho CRM
  • Zoho CRM
    Convert lead in Zoho CRM
  • Zoho CRM
    Search lead in Zoho CRM
  • Zoho CRM
    Add note to module entry in Zoho CRM
  • Zoho CRM
    Add tag in Zoho CRM
  • Aircall
    Search contact in Aircall
  • Aircall
    Add email to contact in Aircall
  • Aircall
    Add phone number to contact in Aircall
  • Aircall
    Update contact in Aircall
  • Aircall
    Create contact in Aircall
  • Aircall
    Search call in Aircall
  • Aircall
    Tag a call in Aircall
  • Aircall
    Add comment to call in Aircall
  • Aircall
    Pause call recording in Aircall
  • Aircall
    Resume call recording in Aircall
  • Aircall
    Delete call recording in Aircall

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Ready Workflows Ready Workflows for Aircall + Zoho CRM Integration

Capture contacts, log calls, update records, alert your team, and send follow-ups, all in just one click.

Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Aircall + Zoho CRM flow

Send new contact data straight to your messaging tools, calendar, and email marketing apps the moment they hit your CRM. Pick a combination and activate it in one click.

Zoho CRM
Aircall
+
SalesforceSalesforce (5)
+
HubspotHubspot (5)
+
MailchimpMailchimp (4)
+
SlackSlack (4)
+
Google CalendarGoogle Calendar (4)
+
CalendlyCalendly (4)
A
S
Z
Create a contact in Salesforce whenever a contact is created in Aircall, and update Zoho CRM
New Aircall contacts appear in Salesforce and Zoho CRM instantly, keeping your sales pipeline aligned across platforms.
A
S
Z
When a contact is updated in Aircall, update Salesforce and Zoho CRM with the new details
Keep Salesforce and Zoho CRM fully synchronized whenever an Aircall contact changes.
A
S
Z
When a call is ended in Aircall, log the details in Salesforce and add a note in Zoho CRM
Log completed calls across Salesforce and Zoho CRM without manual data entry.
A
S
Z
Use ChatGPT to summarise Aircall call notes, save the brief in Salesforce, and update Zoho CRM
AI summarises Aircall call discussions and syncs structured notes into Salesforce and Zoho CRM.
A
S
Z
S
When a contact is created in Aircall, add it to Salesforce, update Zoho CRM, and alert your team on Slack
New Aircall contacts trigger updates in Salesforce and Zoho CRM while notifying your team in Slack.

Supported triggers and actions for Zoho CRM and Aircall

Mix and match to build the exact automation you need

Zoho CRM
Zoho CRM Triggers & Actions
Contact is created in Zoho CRM
Triggers the automation when a new contact is created
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Contact is updated in Zoho CRM
Triggers the automation when a contact is updated
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Instant
Module entry is created/updated in Zoho CRM
Triggers the automation when a module entry is created or updated
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Instant
Module entry is updated in Zoho CRM
Triggers the automation when any module entry is modified
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Instant
Module entry is added in Zoho CRM
Triggers the automation when a new entry is added to a module
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Lead is created in Zoho CRM
Triggers the automation when a new lead is created
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Lead is updated in Zoho CRM
Triggers the automation when the lead information is updated
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User is created in Zoho CRM
Triggers the automation when a new user is created
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Create or Update Lead in Zoho CRM
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Add attachment in Zoho CRM
Adds an attachment to an email or message
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Create module entry in Zoho CRM
Creates a new entry in a module
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Create or Update Module Entry in Zoho CRM
Creates or updates an entry in a module
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Update module entry in Zoho CRM
Updates the information for a module entry
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Search module entry in Zoho CRM
Searches for a module entry
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Get module entry by Id in Zoho CRM
Retrieves a module entry using its id
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Create or Update Contact in Zoho CRM
Adds or update contact information
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Search contact in Zoho CRM
Finds and retrieves contact information
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Convert lead in Zoho CRM
Convert potential leads into customers
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Search lead in Zoho CRM
Retrieves information for a particular lead
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Add note to module entry in Zoho CRM
Adds a note to a module entry
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Add tag in Zoho CRM
Adds tags to particular items based on predefined criteria
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Aircall
Aircall Triggers & Actions
Instant
Call is created in Aircall
Triggers the automation when a new call is made
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Instant
Call is ended in Aircall
Triggers the automation when a call has ended
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Instant
Call is tagged in Aircall
Triggers the automation when a call is made
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Instant
Call started ringing on agents phone in Aircall
Triggers the automation when call details are modified
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Instant
Call is answered in Aircall
Triggers the automation when a call is picked up
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Instant
Call is commented in Aircall
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Instant
Call is hungup in Aircall
Triggers the automation when a call is disconnected abruptly
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Instant
Call is assigned to agent in Aircall
Triggers the automation when a call is assigned to an agent
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Instant
Call is declined by agent in Aircall
Triggers the automation when a call is declined by an agent
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Instant
Call is transferred in Aircall
Triggers the automation when a call is transferred
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Instant
Call is archived in Aircall
Triggers the automation when a call is archived
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Instant
Call is untagged in Aircall
Triggers the automation when a call action is performed
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Instant
Contact is created in Aircall
Triggers the automation when a new contact is created
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Instant
Contact is updated in Aircall
Triggers the automation when a contact is updated
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Instant
Contact is deleted in Aircall
Triggers the automation when a contact is removed from the particular list
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Instant
User is created in Aircall
Triggers the automation when a new user is created
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Instant
User is connected in Aircall
Triggers the automation when the user is connected to a service
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Instant
User is deleted in Aircall
Triggers the automation when a user is deleted
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Instant
User is disconnected in Aircall
Triggers the automation when the user is disconnected
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Instant
Number is created in Aircall
Triggers the automation when a particular number becomes available
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Instant
Number is opened in Aircall
Triggers the automation when a particular number is opened or viewed
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Instant
Number is deleted in Aircall
Triggers the automation when a number is deleted
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Instant
Number is closed in Aircall
Triggers the automation when a particular number becomes unavailable
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Search contact in Aircall
Searches the contact
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Add email to contact in Aircall
Adds email to specified contact in the database
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Add phone number to contact in Aircall
Adds phone number to specified contact in the database
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Update contact in Aircall
Updates the specified contact in the database
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Create contact in Aircall
Adds a new contact to the database
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Search call in Aircall
Searches for a call
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Tag a call in Aircall
Tags a call
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Add comment to call in Aircall
Adds comments to a call
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Pause call recording in Aircall
Pauses call recording
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Resume call recording in Aircall
Resumes call recording
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Delete call recording in Aircall
Deletes recorded phone conversations
Try it →

What can you automate with Aircall + Zoho CRM?

Streamline your customer communications and CRM records with powerful automated workflows.

What you can automate?
🔄
Sync Aircall Contacts to Zoho CRM Automatically
Every new contact created in Aircall instantly populates your Zoho CRM database. Eliminate manual copy-pasting and ensure your sales pipeline never misses an inbound lead.
📋
Capture Every Submitted Field and Call Note
Map caller details, tags, and call comments directly into separate Zoho CRM module fields. Your CRM becomes a comprehensive source of truth for customer interactions.
🔔
Alert Your Team the Moment Calls End
Send instant notifications to your team channels as soon as a phone call concludes. Keep sales and support informed without checking multiple dashboards.
🔀
Route Leads Based on Call Tags
Trigger different actions depending on specific call tags or contact attributes submitted during phone conversations. Direct priority leads to senior reps instantly.
🔄
Keep CRM Records Updated When Contacts Change
Whenever phone numbers, emails, or names are updated in Aircall, your Zoho CRM module entries update automatically. Prevent data drift across your entire tool stack.
Create or Update Records Without Duplicates
Use smart upsert operations to check existing records before adding new entries. Keep your CRM clean and free of duplicate contacts.
📊
Handle Later Call Status Changes
Track call outcomes, ended calls, and archived interactions seamlessly. Update deal stages and follow-up tasks based on real-time conversation results.
💬
Extend Your Workflow to Slack
Connect Aircall and Zoho CRM to Slack for instant team updates. Notify sales channels immediately when high-value contacts are created.
And much more...

Who is Aircall + Zoho CRM integration for?

Connecting Aircall and Zoho CRM helps sales, support, and marketing teams eliminate manual data entry, keep customer records accurate, and follow up without delay.

Sales Operations Managers
Sales Operations Managers
Customer Support Leads
Customer Support Leads
Account Managers
Account Managers
Inside Sales Representatives
Inside Sales Representatives
Sales Development Reps
Sales Development Reps
CRM Administrators
CRM Administrators
📈
Sales Operations Managers
You're reviewing conversion metrics and pipeline reports based on phone logs, but your records only update when someone manually exports call histories, so the row counts you're optimising against are always hours behind — with this integration, every contact and call log syncs instantly and your data stays current.
Customer Support Leads
You need to act fast when high-priority callers reach out, but important context gets trapped in phone logs until someone updates the CRM by hand, so your agents find out about urgent requests too late — automating both apps means every interaction creates immediate record updates and alerts your team without delay.
📋
Account Managers
You answer to clients who expect up-to-date call notes and contact histories across every project stage, but keeping records matched between your phone system and CRM takes hours of tedious copy-pasting every week — this integration means every call note and contact update lands in your CRM instantly.
📞
Inside Sales Representatives
The inbound call volume is too high for anyone to keep up by hand, leaving valuable leads sitting unlogged in your phone system while potential deals go cold — connecting these apps means every inbound call automatically populates your CRM records so you never miss a follow-up.
🔄
Sales Development Reps
You own the next step in the sales pipeline and depend on phone agents to hand over clean contact details, but manual entry errors leave your pipeline full of duplicate records — with this integration, every contact and call detail flows smoothly into your CRM without mistakes.
🗂️
CRM Administrators
You need a reliable history of customer phone interactions and keep finding frustrating gaps in your database due to missed manual entries — automating both apps means your customer records remain complete and accurate around the clock.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Zoho CRM + Aircall

Build and manage your Zoho CRM + Aircall automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Zoho CRM + Aircall with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Aircall to Zoho CRM?
Frequently Asked Questions
You can connect Aircall to Zoho CRM in 1 click using ready templates or ask Integrately AI to build the automation and map the fields for you. Connect your accounts and start syncing contacts instantly.
Can I automatically sync my Aircall contacts to Zoho CRM?
Frequently Asked Questions
Can I connect Aircall, Zoho CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Aircall and Zoho CRM?
Frequently Asked Questions
How does Aircall handle contact creation triggers?
Frequently Asked Questions
Can I update module entries in Zoho CRM from Aircall calls?
Frequently Asked Questions
Do I need coding skills to automate Aircall and Zoho CRM?
Frequently Asked Questions
Is the Aircall and Zoho CRM integration free?
Frequently Asked Questions
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