Integrate Amelia to Microsoft Dynamics 365 CRM in one click, or tell Integrately AI how you want each booking handled. Qualify bookings, create CRM leads, update accounts, and trigger follow-ups automatically.
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Amelia + Microsoft Dynamics 365 CRM flow
Connect your CRM and booking data to calendars, email marketing, messaging tools, support desks, and spreadsheets. Pick a combination and activate it in one click.
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Calendly (8)
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Mailchimp (8)
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Microsoft Teams (8)
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Zendesk (8)
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Stripe (8)
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Google Sheets (8)
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Create a Microsoft Dynamics 365 CRM lead when an Amelia booking is completed, and schedule a follow-up meeting in Calendly
Amelia bookings instantly generate Microsoft Dynamics 365 CRM leads and schedule follow-up meetings in Calendly, eliminating manual entry.
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When an Amelia booking status changes, update the Microsoft Dynamics 365 CRM contact and create a Calendly invitee
Keep contact records synchronized and meetings booked in Calendly whenever an Amelia booking status changes.
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When an Amelia booking is rescheduled, update the Microsoft Dynamics 365 CRM lead and cancel the old Calendly event
Rescheduled Amelia bookings automatically update Microsoft Dynamics 365 CRM leads and manage Calendly events.
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When an Amelia booking is canceled, update the Microsoft Dynamics 365 CRM record and cancel the Calendly event
Canceled Amelia bookings remove active status in Microsoft Dynamics 365 CRM and cancel associated Calendly meetings.
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If an Amelia booking is completed, create a Microsoft Dynamics 365 CRM account and schedule a Calendly onboarding call
High-value Amelia bookings create Microsoft Dynamics 365 CRM accounts and trigger Calendly onboarding sessions.
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When an Amelia booking is completed, update the Microsoft Dynamics 365 CRM contact and create a Calendly invitee for consultation
Completed Amelia bookings update Microsoft Dynamics 365 CRM contact records and schedule consultation slots in Calendly.
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Use Claude to evaluate Amelia bookings, create a Microsoft Dynamics 365 CRM lead, and schedule a Calendly slot
Use Claude to analyze Amelia bookings before creating Microsoft Dynamics 365 CRM leads and scheduling Calendly meetings.
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When an Amelia booking is completed, create a Microsoft Dynamics 365 CRM lead, schedule a Calendly meeting, and notify Slack
Comprehensive pipeline sync from Amelia bookings to Microsoft Dynamics 365 CRM, Calendly, and team notifications.
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Create a Microsoft Dynamics 365 CRM lead when an Amelia booking is completed, and add the subscriber in Mailchimp
Amelia bookings automatically populate Microsoft Dynamics 365 CRM leads and add new email subscribers in Mailchimp.
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When an Amelia booking status changes, update the Microsoft Dynamics 365 CRM contact and update the Mailchimp subscriber
Keep subscriber statuses updated in Mailchimp and CRM records current when Amelia booking statuses change.
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When an Amelia booking is rescheduled, update the Microsoft Dynamics 365 CRM lead and tag the subscriber in Mailchimp
Rescheduled Amelia bookings update Microsoft Dynamics 365 CRM records and apply specific tags in Mailchimp.
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When an Amelia booking is canceled, update the Microsoft Dynamics 365 CRM lead and unsubscribe the user in Mailchimp
Canceled Amelia bookings update Microsoft Dynamics 365 CRM lead statuses and remove subscribers from Mailchimp lists.
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If an Amelia booking is completed, create a Microsoft Dynamics 365 CRM account and add the subscriber to a Mailchimp segment
Categorize Amelia bookings into Microsoft Dynamics 365 CRM accounts and targeted Mailchimp segments.
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When an Amelia booking is completed, update the Microsoft Dynamics 365 CRM contact and add a welcome tag in Mailchimp
Completed Amelia bookings update CRM contact details and trigger welcome tags in Mailchimp.
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Use Claude to summarize Amelia booking notes, create a Microsoft Dynamics 365 CRM lead, and add a Mailchimp subscriber
Use Claude to process Amelia booking notes before creating Microsoft Dynamics 365 CRM leads and Mailchimp subscribers.
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When an Amelia booking is completed, create a Microsoft Dynamics 365 CRM lead, add a Mailchimp subscriber, and log in Google Sheets
Multi-app synchronization sending Amelia bookings to Microsoft Dynamics 365 CRM, Mailchimp, and Google Sheets.
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Create a Microsoft Dynamics 365 CRM lead when an Amelia booking is completed, and notify the team on Microsoft Teams
Amelia bookings instantly create Microsoft Dynamics 365 CRM leads and post team alerts in Microsoft Teams.
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When an Amelia booking status changes, update the Microsoft Dynamics 365 CRM contact and notify Microsoft Teams
Status updates in Amelia refresh Microsoft Dynamics 365 CRM contacts and alert your channel in Microsoft Teams.
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When an Amelia booking is rescheduled, update the Microsoft Dynamics 365 CRM lead and alert Microsoft Teams
Rescheduled Amelia bookings update Microsoft Dynamics 365 CRM lead records and notify your team in Microsoft Teams.
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When an Amelia booking is canceled, update the Microsoft Dynamics 365 CRM lead and notify Microsoft Teams
Canceled Amelia bookings update Microsoft Dynamics 365 CRM lead statuses and alert your team in Microsoft Teams.
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If an Amelia booking is completed, create a Microsoft Dynamics 365 CRM account and alert Microsoft Teams
High-value Amelia bookings create Microsoft Dynamics 365 CRM accounts and trigger Microsoft Teams alerts.
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When an Amelia booking is completed, update the Microsoft Dynamics 365 CRM contact and post a summary in Microsoft Teams
Completed Amelia bookings update CRM contact records and post summary reports in Microsoft Teams.
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Use Claude to evaluate Amelia bookings, create a Microsoft Dynamics 365 CRM lead, and alert Microsoft Teams
Use Claude to analyze Amelia bookings before creating Microsoft Dynamics 365 CRM leads and Microsoft Teams alerts.
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When an Amelia booking is completed, create a Microsoft Dynamics 365 CRM lead, notify Microsoft Teams, and log in Google Sheets
Sync Amelia bookings to Microsoft Dynamics 365 CRM, post Microsoft Teams alerts, and log rows in Google Sheets.
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Create a Microsoft Dynamics 365 CRM lead when an Amelia booking is completed, and create a support ticket in Zendesk
Amelia bookings automatically create Microsoft Dynamics 365 CRM leads and open Zendesk support tickets.
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When an Amelia booking status changes, update the Microsoft Dynamics 365 CRM contact and update the Zendesk ticket
Status changes in Amelia update Microsoft Dynamics 365 CRM contact records and modify Zendesk tickets.
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When an Amelia booking is rescheduled, update the Microsoft Dynamics 365 CRM lead and update the Zendesk ticket
Rescheduled Amelia bookings update Microsoft Dynamics 365 CRM lead records and add notes to Zendesk tickets.
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When an Amelia booking is canceled, update the Microsoft Dynamics 365 CRM lead and close the Zendesk ticket
Canceled Amelia bookings update Microsoft Dynamics 365 CRM lead statuses and close related Zendesk tickets.
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If an Amelia booking is completed, create a Microsoft Dynamics 365 CRM account and create a priority Zendesk ticket
High-value Amelia bookings create Microsoft Dynamics 365 CRM accounts and trigger priority Zendesk tickets.
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When an Amelia booking is completed, update the Microsoft Dynamics 365 CRM contact and add a follow-up note in Zendesk
Completed Amelia bookings update Microsoft Dynamics 365 CRM contact records and add notes to Zendesk.
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Use Claude to categorize Amelia booking inquiries, create a Microsoft Dynamics 365 CRM lead, and create a Zendesk ticket
Use Claude to analyze Amelia bookings before creating Microsoft Dynamics 365 CRM leads and Zendesk tickets.
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When an Amelia booking is completed, create a Microsoft Dynamics 365 CRM lead, create a Zendesk ticket, and notify Slack
Sync Amelia bookings to Microsoft Dynamics 365 CRM, open Zendesk tickets, and alert your team in Slack.
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Create a Microsoft Dynamics 365 CRM lead when an Amelia booking is completed, and create a customer in Stripe
Amelia bookings automatically create Microsoft Dynamics 365 CRM leads and set up customer profiles in Stripe.
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When an Amelia booking status changes, update the Microsoft Dynamics 365 CRM contact and update the Stripe customer
Status changes in Amelia update Microsoft Dynamics 365 CRM contacts and modify Stripe customer profiles.
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When an Amelia booking is rescheduled, update the Microsoft Dynamics 365 CRM lead and create a Stripe payment link
Rescheduled Amelia bookings update Microsoft Dynamics 365 CRM lead records and generate Stripe payment links.
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When an Amelia booking is canceled, update the Microsoft Dynamics 365 CRM lead and cancel pending Stripe invoices
Canceled Amelia bookings update Microsoft Dynamics 365 CRM lead statuses and manage pending Stripe invoices.
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If an Amelia booking is completed, create a Microsoft Dynamics 365 CRM account and create a Stripe invoice
High-value Amelia bookings create Microsoft Dynamics 365 CRM accounts and generate Stripe invoices.
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When an Amelia booking is completed, update the Microsoft Dynamics 365 CRM contact and create a Stripe payment link
Completed Amelia bookings update Microsoft Dynamics 365 CRM contact records and create Stripe payment links.
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Use Claude to evaluate Amelia booking amounts, create a Microsoft Dynamics 365 CRM lead, and create a Stripe invoice
Use Claude to process Amelia booking pricing before creating Microsoft Dynamics 365 CRM leads and Stripe invoices.
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When an Amelia booking is completed, create a Microsoft Dynamics 365 CRM lead, create a Stripe customer, and log in Google Sheets
Sync Amelia bookings to Microsoft Dynamics 365 CRM, create Stripe customers, and log rows in Google Sheets.
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Create a Microsoft Dynamics 365 CRM lead when an Amelia booking is completed, and add a row in Google Sheets
Amelia bookings automatically create Microsoft Dynamics 365 CRM leads and log details in Google Sheets.
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When an Amelia booking status changes, update the Microsoft Dynamics 365 CRM contact and update the Google Sheets row
Status changes in Amelia update Microsoft Dynamics 365 CRM contacts and modify matching Google Sheets rows.
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When an Amelia booking is rescheduled, update the Microsoft Dynamics 365 CRM lead and update the Google Sheets row
Rescheduled Amelia bookings update Microsoft Dynamics 365 CRM lead records and update Google Sheets rows.
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When an Amelia booking is canceled, update the Microsoft Dynamics 365 CRM lead and update the Google Sheets row
Canceled Amelia bookings update Microsoft Dynamics 365 CRM lead statuses and modify Google Sheets rows.
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If an Amelia booking is completed, create a Microsoft Dynamics 365 CRM account and log in Google Sheets
High-value Amelia bookings create Microsoft Dynamics 365 CRM accounts and log data in Google Sheets.
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When an Amelia booking is completed, update the Microsoft Dynamics 365 CRM contact and add a Google Sheets row
Completed Amelia bookings update Microsoft Dynamics 365 CRM contact records and add rows to Google Sheets.
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Use Claude to analyze Amelia bookings, create a Microsoft Dynamics 365 CRM lead, and log in Google Sheets
Use Claude to process Amelia booking data before creating Microsoft Dynamics 365 CRM leads and Google Sheets rows.
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When an Amelia booking is completed, create a Microsoft Dynamics 365 CRM lead, log in Google Sheets, and notify Slack
Sync Amelia bookings to Microsoft Dynamics 365 CRM, log in Google Sheets, and post team alerts in Slack.
Supported triggers and actions for Microsoft Dynamics 365 CRM and Amelia
Mix and match to build the exact automation you need
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
Automatically generate a new lead in Microsoft Dynamics 365 CRM the moment a booking is completed in Amelia. Eliminate manual data entry and connect inbound conversations to your sales pipeline instantly.
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Capture every submitted booking field
Map all custom questions, customer details, and appointment notes from Amelia into your Microsoft Dynamics 365 CRM records. Ensure your sales reps have complete context before every client interaction.
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Alert your team instantly on new appointments
Notify your sales channel or account managers the second a new booking is finalized. Keep your team aligned and ready to engage high-value prospects without delay.
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Route records based on booking answers
Create different lead tiers or assign specific account managers in Microsoft Dynamics 365 CRM depending on the specific services or answers submitted in Amelia.
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Keep CRM contacts updated when bookings change
Automatically update Microsoft Dynamics 365 CRM contact details whenever a client reschedules or modifies their appointment time in Amelia.
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Search and update existing accounts
Check if a customer already exists in Microsoft Dynamics 365 CRM before creating a record. Update their existing profile instead of generating duplicate entries.
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Manage cancellations and status shifts
Update lead statuses in Microsoft Dynamics 365 CRM automatically when an Amelia booking is canceled or marked as completed, keeping your pipeline accurate.
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Extend flows to spreadsheets and email tools
Connect your core Amelia and Microsoft Dynamics 365 CRM workflow to Google Sheets, Mailchimp, or Slack to log data and notify stakeholders across your entire tech stack.
And much more...
Who is Amelia + Microsoft Dynamics 365 CRM integration for?
Sales teams, customer support managers, and operations leads managing conversational bookings and CRM pipelines rely on this integration to eliminate manual data entry.
Performance analysts
Sales representatives
Client success managers
Operations managers
Booking coordinators
CRM administrators
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Performance analysts
You report on booking conversion metrics and pipeline growth from your CRM, but manual entry delays mean your numbers are always stale — integrating these apps means every new Amelia booking updates your Microsoft Dynamics 365 CRM records instantly and your dashboard stays accurate.
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Sales representatives
You need to reach out to new prospects the moment they book an appointment, but waiting for manual lead creation means you find out too late — with this integration, every completed booking creates a Microsoft Dynamics 365 CRM lead instantly so you can follow up right away.
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Client success managers
You answer to stakeholders who want immediate visibility into client onboarding and scheduling progress, but tracking details across tools causes gaps — automating both apps means every booking update flows straight into your CRM history.
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Operations managers
The volume of inbound conversational bookings is too high for your team to keep up with by hand, leading to missed records and messy data — connecting these apps means automated lead creation and status syncing handle the heavy lifting.
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Booking coordinators
You own the initial scheduling step and depend on upstream data getting handed over accurately to sales, but manual copy-pasting causes errors — this integration means every Amelia booking populates Microsoft Dynamics 365 CRM without manual intervention.
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CRM administrators
You need a reliable customer history in your database, but inconsistent manual entry keeps leaving gaps in contact records and lead accounts — automating both apps means every booking status change updates your Microsoft Dynamics 365 CRM cleanly.
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Microsoft Dynamics 365 CRM + Amelia
Build and manage your Microsoft Dynamics 365 CRM + Amelia automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + Amelia with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How do I connect Amelia to Microsoft Dynamics 365 CRM?
You can connect Amelia to Microsoft Dynamics 365 CRM in 1 click using ready templates or ask Integrately AI to build the automation for you. Integrate with Google Sheets, Microsoft Teams, and 1,500+ other apps easily.
Can I automatically create Microsoft Dynamics 365 CRM leads from Amelia bookings?
You can turn every completed Amelia booking into a new lead in Microsoft Dynamics 365 CRM automatically. Start with a ready automation in one click or customize the workflow with Integrately AI.
Can I connect Amelia, Microsoft Dynamics 365 CRM, and Google Sheets?
You can connect Amelia, Microsoft Dynamics 365 CRM, and Google Sheets in a single multi-step workflow. Complete your bookings in Amelia, create leads in Microsoft Dynamics 365 CRM, and log spreadsheet rows in Google Sheets and 1,500+ other apps.
What is a good Zapier alternative for Amelia and Microsoft Dynamics 365 CRM?
Most alternatives charge significantly more, but Integrately offers 20 million+ ready templates, 1,500+ integrations, and 3x to 10x lower cost for connecting Amelia and Microsoft Dynamics 365 CRM.
How does Amelia handle booking triggers for automation?
Amelia triggers workflows instantly when a booking is completed, rescheduled, canceled, or status is changed. You can use a ready automation to sync these events directly.
What Microsoft Dynamics 365 CRM actions can be automated?
You can create and update leads, contacts, accounts, and cases in Microsoft Dynamics 365 CRM automatically when appointments happen. A ready automation handles these operations without manual work.
Do I need coding skills to connect Amelia and Microsoft Dynamics 365 CRM?