Apify + Zendesk Integration

Integrate Apify to Zendesk in one click, or tell Integrately AI how you want each ticket handled. Create tickets from completed actor runs, fetch dataset items, update customer profiles, and keep your support team notified automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Apify
    Actor is run and finished in Apify
  • Apify
    Task is run and finished in Apify
  • Zendesk
    Ticket is updated in Zendesk
  • Zendesk
    Ticket is solved in Zendesk
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
Arrow Right
2.
  • Apify
    Get status of dataset in Apify
  • Apify
    Run actor in Apify
  • Apify
    Search actor in Apify
  • Apify
    Fetch dataset items in Apify
  • Apify
    Get actor run by ID in Apify
  • Apify
    Run actor(hidden) in Apify
  • Apify
    Get key-value store record in Apify
  • Apify
    Set key-value store record in Apify
  • Apify
    Search last actor run in Apify
  • Apify
    Run task in Apify
  • Apify
    Search last task run in Apify
  • Zendesk
    Get organization by id in Zendesk
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk

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Ready Workflows Ready Workflows for Apify + Zendesk Integration

Extract web data, create support tickets, fetch dataset items, update customer records, and notify agents, all in just one click.

Most popular automationmost-popular-automations
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Connect more apps to your Apify + Zendesk flow

Turn extracted web data and support tickets into team alerts, tracking sheets, and CRM entries. Pick a combination and activate it in one click.

Apify
Zendesk
+
SlackSlack (3)
+
Jira Software CloudJira Software Cloud (2)
+
Google SheetsGoogle Sheets (2)
+
HubSpotHubSpot (2)
+
ConfluenceConfluence (2)
+
NotionNotion (2)
A
Z
S
Create a Zendesk ticket from every finished Apify actor run, and notify your support channel in Slack
Finished Apify actor runs instantly generate Zendesk tickets and alert your support channel in Slack, so support agents never miss extracted web data.
Z
A
S
When a Zendesk ticket is solved, fetch the latest Apify dataset items and post the summary in Slack
Solved Zendesk tickets trigger Apify dataset fetches and post updates in Slack, keeping your team informed of completed customer cases.
A
C
Z
S
Use Claude to summarise finished Apify actor runs, create a Zendesk ticket, and post the brief in Slack
Claude generates a clear summary of your Apify actor run before creating a Zendesk ticket and notifying your team in Slack.

Supported triggers and actions for Apify and Zendesk

Mix and match to build the exact automation you need

Apify
Apify Triggers & Actions
Actor is run and finished in Apify
Triggers the automation when Actor run and finished
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Task is run and finished in Apify
Triggers the automation when a task is run and completed
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Get status of dataset in Apify
Retrieve the status of a dataset.
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Run actor in Apify
Runs an actor
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Search actor in Apify
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Fetch dataset items in Apify
Retrieves items from the particular dataset
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Get actor run by ID in Apify
Get all info of actor run by ID
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Run actor(hidden) in Apify
Runs an actor
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Get key-value store record in Apify
Retrieves a key-value pair record from the key-value store
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Set key-value store record in Apify
Sets a key-value store record
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Search last actor run in Apify
Searches for the last actor run
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Run task in Apify
Runs a task
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Search last task run in Apify
Searches for the last task run
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Zendesk
Zendesk Triggers & Actions
Ticket is updated in Zendesk
Triggers the automation when a ticket is updated
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Ticket is solved in Zendesk
Triggers the automation when a ticket is solved
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Ticket is created in Zendesk
Triggers the automation when a new ticket is created
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Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
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Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
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View is created in Zendesk
Triggers the automation when a new view is created
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User is created in Zendesk
Triggers the automation when a new user is created
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Group is created in Zendesk
Triggers the automation when a new group is created
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Organization is created in Zendesk
Triggers the automation when a new organization is created
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Get organization by id in Zendesk
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Create ticket in Zendesk
Generates a new ticket
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Update ticket in Zendesk
Updates ticket information
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Add comment to ticket in Zendesk
Adds a comment to a ticket
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Search ticket in Zendesk
Searches for a ticket
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Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
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Create user in Zendesk
Generates a new user account
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Update user in Zendesk
Updates user information
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Search agent in Zendesk
Searches for agent based on criteria
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Search user in Zendesk
Searches for a user
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Get user by id in Zendesk
Retrieves user information using their id
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Create organization in Zendesk
Generates a new invoice
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Update organization in Zendesk
Updates organization information
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Search organization in Zendesk
Finds and retrieves information about a organization
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Search group in Zendesk
Searches for a group
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What can you automate with Apify + Zendesk?

Synchronize web automation data with customer support workflows by turning Apify runs into Zendesk tickets, updates, and alerts automatically.

What you can automate?
⚙️
Create Zendesk tickets from finished Apify runs
Trigger a new Zendesk ticket the moment an Apify actor or task finishes running. Your support agents receive structured run outputs instantly without manual copying.
📋
Capture every dataset item in your tickets
Map all available Apify dataset fields directly into Zendesk ticket descriptions instead of a basic notification. Your support queue receives complete data for troubleshooting.
🔔
Notify support teams the moment data arrives
Alert your team immediately when new web automation data creates a Zendesk ticket. Ensure rapid response times for time-sensitive customer requests.
🔀
Route tickets based on actor run results
Evaluate submitted dataset fields from your Apify run to assign priority Zendesk tickets or route cases to specialised support groups automatically.
🔄
Keep Zendesk tickets updated as tasks progress
Synchronize ongoing changes between Apify runs and Zendesk tickets. Ensure your customer support records reflect the latest automated data updates.
🔍
Search and update existing customer records
Look up existing Zendesk organisations or users before creating new entries, preventing duplicate tickets when multiple actor runs target the same account.
🎫
Handle later status changes and ticket resolutions
Trigger follow-up Apify tasks or dataset fetches whenever Zendesk tickets are solved, updated, or assigned to new groups.
💬
Extend your workflow to team messaging apps
Connect Apify and Zendesk with Slack to post automated notifications and summaries to your support channels the moment tickets are created.
And much more...

Who is Apify + Zendesk integration for?

Customer support teams, data engineers, and operations managers streamline web data extraction and ticket creation, eliminating manual copy-pasting and missed customer requests.

Analytics managers
Analytics managers
Customer support leads
Customer support leads
Client success coordinators
Client success coordinators
Support operations specialists
Support operations specialists
Data processing analysts
Data processing analysts
Support infrastructure engineers
Support infrastructure engineers
📈
Analytics managers
You're running web scraping actors to gather market intelligence but your support tracking sheet only updates when someone manually exports records, so the ticket counts you're reviewing against are always a few hours behind — with this integration, every finished actor run lands in Zendesk instantly and your data stays current.
Customer support leads
Your team needs to act fast on extracted customer feedback but web automation runs sit idle until someone checks the logs, so urgent requests are handled too late — this integration means every completed actor run immediately generates a Zendesk ticket so your support queue stays active.
🤝
Client success coordinators
You answer to key clients who expect prompt updates on data collection tasks, but compiling progress reports by hand delays your communication — automating both apps means every finished Apify task creates a Zendesk ticket instantly, keeping client records accurate and visible.
📊
Support operations specialists
The volume of automated data extraction is too high for anyone to keep up by hand, leading to missed tickets and broken customer workflows — with this integration, every actor run maps directly into Zendesk without manual intervention.
🔄
Data processing analysts
You own the data extraction step and depend on support teams to pick up processed items, but handoffs get lost between systems — connecting these apps means every Apify dataset fetch automatically populates Zendesk tickets for seamless handoffs.
📁
Support infrastructure engineers
You need a reliable history of web automation events but keep finding gaps in your support logs due to missed manual ticket creation — automating both apps means every task run is logged precisely in Zendesk with zero omissions.
Our team

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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Apify + Zendesk

Build and manage your Apify + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Apify + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Apify to Zendesk?
Frequently Asked Questions
You can connect Apify to Zendesk in 1 click using ready templates on Integrately. Choose a pre-built workflow or ask Integrately AI to set up your Apify and Zendesk integration alongside tools like Slack, Google Sheets, and HubSpot.
Can I automatically create Zendesk tickets from finished Apify actor runs?
Frequently Asked Questions
Can I connect Apify, Zendesk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Apify and Zendesk?
Frequently Asked Questions
How do Apify dataset items transfer to Zendesk tickets?
Frequently Asked Questions
Can I update Zendesk tickets when Apify tasks finish running?
Frequently Asked Questions
Do I need coding skills to automate Apify and Zendesk?
Frequently Asked Questions
Is the Apify and Zendesk integration free?
Frequently Asked Questions
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You Can Also Connect Apify or Zendesk With 1500+ Other Apps

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Zendesk
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