Create Apollo opportunity for new Freshservice ticket
Freshservice + Apollo Integration
Apollo + Freshservice Integration
Integrate Apollo to Freshservice in one click, or tell Integrately AI how you want each contact handled. Enrich leads, create tickets, update accounts, alert your support team, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Contact is added to list in Apollo- Account is updated in Apollo Instant
- Account is created in Apollo Instant
- Contact is updated in Apollo Instant
- Contact is created in Apollo Instant
- Contact is updated in Apollo
- Contact is created in Apollo
- Account is created or updated in Apollo
Ticket is created in Freshservice- Ticket is updated in Freshservice
- Requester is created in Freshservice
- Requester is updated in Freshservice
2.
- Get contact by ID in Apollo
- Bulk people enrichment in Apollo
- Create opportunity in Apollo
- Update opportunity in Apollo
- Add contacts to sequence in Apollo
- Search contact in Apollo
- Create contact in Apollo
- Remove contacts from sequence in Apollo
- Update contact in Apollo
- Update contact stage in Apollo
- Search account in Apollo
- Update account stage in Apollo
- Enrich organization in Apollo
- Create account in Apollo
- Update account in Apollo
- Enrich people using domain in Apollo
- Get list by ID in Apollo
- Search sequence in Apollo
- Enrich people in Apollo
- Update contact ownership in Apollo
- Update account ownership in Apollo
- Create ticket in Freshservice
- Create requester in Freshservice
- Get requester by ID in Freshservice
- Get agent by ID in Freshservice
- Get group by ID in Freshservice
Trusted by experts at...
Ready Workflows for Apollo + Freshservice Integration
Create support tickets, update contact details, sync accounts, notify your team, and trigger follow-ups, all in just one click.
Most popular automations
Create Freshservice ticket for new Apollo contact
Apollo + Freshservice Integration
Create Apollo contact from new Freshservice ticket
If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Apollo. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Apollo integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Apollo.
This makes it easy to keep track of your support tickets and contacts in one place.
See moreUse this {{trigger.CustomerSupport}} - Apollo integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Apollo.
This makes it easy to keep track of your support tickets and contacts in one place.
Create Freshservice requester for new Apollo contact
Apollo + Freshservice Integration
Create Apollo contact for new Freshservice requester
Freshservice + Apollo Integration
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Apollo + Freshservice flow
Send new contact details to your CRM, notify support channels in messaging apps, and log activity in spreadsheets. Pick a combination and activate it in one click.
+
Salesforce (8)
Salesforce (8) +
Hubspot (8)
Hubspot (8) +
Slack (8)
Slack (8) +
Gmail (8)
Gmail (8) +
Google Sheets (8)
Google Sheets (8) +
Asana (8)
Asana (8) A
F
S
Add every new Apollo contact to Freshservice as a support ticket, and create a lead in Salesforce.
New Apollo contacts instantly generate a Freshservice ticket and a Salesforce lead without manual copy-pasting.
F
A
S
When a new Freshservice ticket arrives, create a contact in Apollo and log a task in Salesforce.
Freshservice tickets automatically create an Apollo contact and update Salesforce records instantly.
A
F
S
When an Apollo account is updated, generate a Freshservice ticket and update the Salesforce record.
Account changes in Apollo update Freshservice tickets and sync Salesforce data automatically.
F
A
S
Create an Apollo contact when a Freshservice requester is created, and open a follow-up task in Salesforce.
New Freshservice requesters are added to Apollo and given a follow-up task in Salesforce.
A
F
S
If an Apollo contact update indicates enterprise tier, create a Freshservice ticket and update Salesforce.
Enterprise tier updates in Apollo trigger priority Freshservice tickets and Salesforce updates.
F
A
S
When a Freshservice ticket is updated with a resolution, update the Apollo contact stage and Salesforce.
Resolved support tickets update Apollo contact stages and sync changes in Salesforce.
F
A
S
Use Claude to analyse new Freshservice tickets, create a matching contact in Apollo, and update Salesforce.
Claude analyses incoming tickets, creates Apollo contacts, and updates Salesforce records.
A
F
S
S
When a contact is created in Apollo, open a Freshservice ticket, update Salesforce, and notify Slack.
Apollo contacts create Freshservice tickets, update Salesforce, and alert teams on Slack.
Supported triggers and actions for Apollo and Freshservice
Mix and match to build the exact automation you need
Apollo Triggers & Actions
Freshservice Triggers & Actions
Requester is created in Freshservice
Triggers the automation when a new requester is created
Try it → What can you automate with Apollo + Freshservice?
Streamline your sales and IT support operations by connecting lead databases and helpdesk ticketing workflows.
🎫
Create support tickets from new contacts
Automatically generate a Freshservice ticket the moment a new contact is created in Apollo, eliminating manual handoffs between sales and support.
📋
Capture every submitted field and ticket attribute
Map all available contact fields and ticket properties across both systems instead of transferring just basic names and emails.
🔔
Alert support teams instantly on creation
Notify the right support agent or channel the exact moment a new prospect contact or helpdesk ticket is registered.
🔀
Route tickets based on contact attributes
Trigger different ticket priorities or assignee groups depending on specific contact stages or enterprise tags submitted in Apollo.
🔄
Keep helpdesk and database records updated
Synchronize account updates and ticket stage changes bidirectionally so both platforms reflect current operational status.
🔍
Add or update records without creating duplicates
Search existing contacts and tickets before processing new entries to ensure clean, deduplicated databases in both apps.
✅
Handle later lifecycle status changes
Trigger follow-up actions and update contact stages automatically when support tickets are resolved or closed.
📊
Extend workflows to team communication apps
Connect your Apollo and Freshservice core flow to Slack or Google Sheets to log activity and notify stakeholders in real time.
And much more...
Who is Apollo + Freshservice integration for?
Customer success, IT support, and sales teams managing growing pipelines and helpdesk operations eliminate manual data entry and keep operations synchronized.
Performance analysts
IT support leads
Account managers
Sales development reps
Helpdesk managers
RevOps specialists
📈
Performance analysts
You're tracking support metrics and lead conversion rates across dashboards but your reporting records only update when someone manually exports contacts, so the ticket volumes you're reviewing against are always a few hours behind — with this integration, every new contact lands in your helpdesk instantly and your data stays current.
⚡
IT support leads
You need to triage incoming client issues immediately but you find out about new prospect inquiries hours after submission, so urgent requests sit unattended — connecting these apps means every new contact generates a support ticket instantly and your team can respond without delay.
🤝
Account managers
You answer to key clients who expect prompt visibility into their support ticket statuses, but pulling records manually leaves gaps in your progress updates — automating both apps means ticket lifecycles sync automatically and your clients always see up-to-date support activity.
📥
Sales development reps
The volume of inbound leads coming through your database is too high for anyone to keep up with by hand, leading to missed follow-ups and delayed helpdesk ticket creation — this integration means every new contact automatically creates a support ticket and your pipeline moves forward without manual effort.
🛠️
Helpdesk managers
You own the ticket resolution process and depend on sales and lead generation teams upstream to hand over accurate contact records, but incomplete data slows down triage — automating both apps means every requester profile transfers seamlessly and your support queue stays clean.
📋
RevOps specialists
You need a reliable history of all prospect touchpoints and support interactions, but switching between separate databases keeps leaving gaps in your audit logs — connecting these apps means every contact and ticket creates a complete record and your audit history remains intact.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Apollo + Freshservice
Build and manage your Apollo + Freshservice automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Apollo + Freshservice with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Apollo + Freshservice Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
Trusted by 42,000+ Customers
Highest Rated Integration Platform on G2
P
ProductHunt
Most upvoted product of the month
Connect Apollo + Freshservice Now
In Just 1 Click!
Frequently Asked Questions
How do I connect Apollo to Freshservice?
You can connect Apollo to Freshservice in 1 click using ready templates or by asking Integrately AI to build the workflow. Link your accounts, select your triggers and actions, and integrate alongside tools like Slack, HubSpot, and Google Sheets.
Can I automatically create a Freshservice ticket from every new Apollo contact?
Can I connect Apollo, Freshservice, and Slack?
What is a good Zapier alternative for Apollo and Freshservice?
How are contact fields transferred from Apollo to Freshservice?
Can I update Apollo contact stages when Freshservice tickets change?
Do I need coding skills to automate Apollo and Freshservice?
Is the Apollo and Freshservice integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
You Can Also Connect Apollo or Freshservice With 1500+ Other Apps
Popular Apollo Integrations
Connect Apollo to CRMs, email tools, and sales engagement platforms to manage and follow up on your qualified prospects.
See All
Apollo Integrations
Apollo Integrations
No popular apps found
Popular Freshservice Integrations
Sync Freshservice with ITSM, ticketing, and monitoring tools to maintain real-time visibility over support lifecycles.
See All
Freshservice Integrations
Freshservice Integrations
No popular apps found
