tawk.to + Apollo Integration

Integrate Apollo to tawk.to in one click, or tell Integrately AI how you want each ticket handled. Capture chats as leads, create contacts and opportunities, update records, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
  • Apollo
    Contact is added to list in Apollo
  • Apollo
    Account is updated in Apollo Instant
  • Apollo
    Account is created in Apollo Instant
  • Apollo
    Contact is updated in Apollo Instant
  • Apollo
    Contact is created in Apollo Instant
  • Apollo
    Contact is updated in Apollo
  • Apollo
    Contact is created in Apollo
  • Apollo
    Account is created or updated in Apollo
Arrow Right
2.
  • Apollo
    Get contact by ID in Apollo
  • Apollo
    Bulk people enrichment in Apollo
  • Apollo
    Create opportunity in Apollo
  • Apollo
    Update opportunity in Apollo
  • Apollo
    Add contacts to sequence in Apollo
  • Apollo
    Search contact in Apollo
  • Apollo
    Create contact in Apollo
  • Apollo
    Remove contacts from sequence in Apollo
  • Apollo
    Update contact in Apollo
  • Apollo
    Update contact stage in Apollo
  • Apollo
    Search account in Apollo
  • Apollo
    Update account stage in Apollo
  • Apollo
    Enrich organization in Apollo
  • Apollo
    Create account in Apollo
  • Apollo
    Update account in Apollo
  • Apollo
    Enrich people using domain in Apollo
  • Apollo
    Get list by ID in Apollo
  • Apollo
    Search sequence in Apollo
  • Apollo
    Enrich people in Apollo
  • Apollo
    Update contact ownership in Apollo
  • Apollo
    Update account ownership in Apollo

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Ready Workflows Ready Workflows for Apollo + tawk.to Integration

Capture leads from chats, generate opportunities from tickets, update records, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
tawk.to + Apollo Integration

Create Apollo opportunity for new tawk.to chat

Integrating your Apollo with your tawk.to, can help you automatically create new opportunitys based on chats recieved. This saves you time and ensures that no opportunities are missed. Plus, it makes it easy to track progress and follow up with customers.

This tawk.to - Apollo integration is an incredibly powerful way to streamline your workflow and ensure that every new lead is followed up on in a timely manner. As a result, it helps you improve your customer relationships and grow your business more effectively.
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tawk.to + Apollo Integration

Create Apollo contact from new tawk.to ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Apollo. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Apollo integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Apollo.

This makes it easy to keep track of your support tickets and contacts in one place.
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tawk.to + Apollo Integration

Create Apollo contact for new tawk.to chat

When someone completes your tawk.to, a new contact is automatically created in your Apollo. This way, you can quickly follow up with the chat and turn them into a customer!

Plus, all of the information from the tawk.to is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a tawk.to - Apollo integration set up makes it easy to manage your customer relationships and grow your business.
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Connect more apps to your Apollo + tawk.to flow

Turn chat interactions into CRM records, notify your support team, and log follow-up actions across your tools. Pick a combination and activate it in one click.

tawk.to
Apollo
+
SalesforceSalesforce (8)
+
HubspotHubspot (8)
+
MailchimpMailchimp (8)
+
SlackSlack (8)
+
Google SheetsGoogle Sheets (8)
+
CalendlyCalendly (8)
T
A
S
When a new tawk.to ticket is created, create an Apollo contact and add a lead in Salesforce
New tawk.to tickets instantly generate contact records in Apollo and leads in Salesforce without manual export.
T
A
S
When a tawk.to chat ends, create an opportunity in Apollo and update the Salesforce record
Resolved tawk.to chats automatically open opportunities in Apollo and update corresponding records in Salesforce.
T
A
S
When a tawk.to transcript is created, update the Apollo contact and sync details in Salesforce
New tawk.to chat transcripts update existing Apollo contacts and refresh matching records in Salesforce.
T
A
S
When a tawk.to ticket is created, create an account in Apollo and set up the company in Salesforce
Support tickets in tawk.to automatically generate corporate accounts in Apollo and enterprise profiles in Salesforce.
T
A
S
If a tawk.to chat starts with enterprise keywords, create an Apollo opportunity and flag it in Salesforce
High-value tawk.to chats immediately trigger enterprise opportunity creation in Apollo and priority tagging in Salesforce.
T
A
S
When a tawk.to chat ends, update the Apollo opportunity stage and close the Salesforce task
Completed tawk.to interactions update opportunity stages in Apollo and mark tasks complete in Salesforce.
T
A
S
Use Claude to summarise every new tawk.to ticket, create an Apollo contact, and update Salesforce
Claude summarises tawk.to tickets before generating structured contacts in Apollo and updating Salesforce records.
T
A
S
S
When a tawk.to ticket is created, create an Apollo contact, log it in Salesforce, and notify Slack
Support tickets in tawk.to trigger Apollo contact creation, Salesforce logging, and team alerts in Slack.

Supported triggers and actions for tawk.to and Apollo

Mix and match to build the exact automation you need

tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
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Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
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Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
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Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
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No action is available
Apollo
Apollo Triggers & Actions
Contact is added to list in Apollo
Triggers the automation when a new contact is created in Selected List
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Instant
Account is updated in Apollo
Triggers the automation when an account is updated
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Instant
Account is created in Apollo
Triggers the automation when a new account is created
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Instant
Contact is updated in Apollo
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Instant
Contact is created in Apollo
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Contact is updated in Apollo
Triggers the automation when a contact is updated
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Contact is created in Apollo
Triggers the automation when a new contact is created
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Account is created or updated in Apollo
Triggers the automation when an account is created or updated
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Get contact by ID in Apollo
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Bulk people enrichment in Apollo
Enriches people in bulk
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Create opportunity in Apollo
Creates a new opportunity
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Update opportunity in Apollo
Updates the opportunity details as needed
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Add contacts to sequence in Apollo
Schedule contacts to receive a series of predefined emails or communication
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Search contact in Apollo
Finds and retrieves contact information
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Create contact in Apollo
Adds a new contact to the database
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Remove contacts from sequence in Apollo
Removes contacts from a sequence
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Update contact in Apollo
Updates contact information with new details
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Update contact stage in Apollo
Moves the contact to a different stage based on particular criteria
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Search account in Apollo
Searches for account information
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Update account stage in Apollo
Updates the stage of an account based on criteria
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Enrich organization in Apollo
Enriches organization data
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Create account in Apollo
Generates a new account
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Update account in Apollo
Updates account information
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Enrich people using domain in Apollo
Enriches people data using a domain
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Get list by ID in Apollo
Retrieves a list by its id
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Search sequence in Apollo
Searches for a sequence
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Enrich people in Apollo
Enriches people data
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Update contact ownership in Apollo
Transfer ownership of contacts to a user
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Update account ownership in Apollo
Transfer ownership of an account to a new user
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What can you automate with Apollo + tawk.to?

Turn live chat interactions and support tickets into qualified pipeline, automated contact updates, and streamlined team workflows.

What you can automate?
🔄
Convert live chats into CRM pipeline
Automatically create Apollo contacts and opportunities the moment a tawk.to chat starts or a ticket is created, eliminating manual data entry for your sales team.
📝
Capture every submitted chat field
Map complete visitor information and chat metadata from tawk.to directly into Apollo contact and organization records without missing custom fields.
🔔
Alert your team instantly on new inquiries
Send immediate channel notifications in Slack whenever a high-priority tawk.to ticket is created or a live chat interaction concludes successfully.
🔀
Route records based on submitted chat data
Set conditional logic to handle enterprise tawk.to chats differently from standard support tickets, ensuring VIP prospects reach senior reps immediately.
📊
Keep CRM records synchronised continuously
Update Apollo opportunity stages and account details automatically as customer conversations progress through tawk.to chat transcripts and tickets.
🔍
Prevent duplicate records with smart search
Search existing Apollo databases before creating new contacts or accounts from tawk.to interactions, maintaining pristine data hygiene.
🎯
Handle later status changes and resolutions
Trigger automated CRM updates when tawk.to chat sessions end or support tickets are marked resolved, ensuring pipeline accuracy.
Extend workflows to messaging and spreadsheets
Connect your Apollo and tawk.to automation flow to Slack to broadcast ticket updates and log performance data across your stack.
And much more...

Who is Apollo + tawk.to integration for?

Support and sales teams handling customer conversations rely on this integration to eliminate manual data entry, turning every live chat and support ticket into qualified pipeline.

Sales operations analysts
Sales operations analysts
Customer support leads
Customer support leads
Client success managers
Client success managers
Support team supervisors
Support team supervisors
Sales development reps
Sales development reps
Revenue operations directors
Revenue operations directors
📈
Sales operations analysts
You're tracking buyer engagement across Apollo accounts, but your pipeline reports only update when someone manually exports chat data, so your forecasting numbers are always hours behind — this integration means every support ticket updates your pipeline instantly and your data stays accurate.
Customer support leads
You manage incoming chats and tickets in tawk.to, but high-value buyer inquiries sit unassigned while agents manually create Apollo contacts, so hot leads go cold before anyone reaches out — automating both apps means every chat creates an Apollo contact instantly so reps can engage buyers right away.
🤝
Client success managers
You report on buyer interactions during client check-ins, but support conversations in tawk.to never make it into Apollo accounts, leaving your stakeholders staring at incomplete pipeline history — connecting these apps means every resolved ticket syncs directly to account records for complete visibility.
📊
Support team supervisors
You handle hundreds of daily conversations in tawk.to while trying to keep Apollo lead databases updated by hand, so agents spend hours on admin work instead of resolving customer issues — automating both apps means ticket data flows straight into CRM records without manual effort.
🎯
Sales development reps
You depend on support teams to hand over customer chat insights before you can follow up in Apollo, so promising buyer signals get buried in support queues — this integration means every new tawk.to ticket triggers instant contact creation in your CRM so you never miss a warm handoff.
🔍
Revenue operations directors
You audit customer touchpoints across Apollo buyer databases, but missing chat transcripts create blind spots in your customer history audit trail — connecting these apps means every interaction is logged reliably so your compliance records remain complete.
Our team

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Why choose Integrately to automate tawk.to + Apollo

Build and manage your tawk.to + Apollo automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect tawk.to + Apollo with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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3
Automation is ready
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Frequently Asked Questions

How do I connect Apollo to tawk.to?
Frequently Asked Questions
You can connect Apollo to tawk.to instantly using 1-click automations on Integrately. Choose from ready-made workflows or ask Integrately AI to build your custom setup.
How can I automatically create contacts in Apollo from tawk.to live chats?
Frequently Asked Questions
Can I connect Apollo, tawk.to, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Apollo and tawk.to?
Frequently Asked Questions
How does Apollo handle contact creation and updates during automation?
Frequently Asked Questions
How are tawk.to chat transcripts and tickets processed in workflows?
Frequently Asked Questions
Can I automate Apollo and tawk.to without writing code?
Frequently Asked Questions
Is the Apollo and tawk.to integration free?
Frequently Asked Questions
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You Can Also Connect Apollo or tawk.to With 1500+ Other Apps

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tawk.to
Popular tawk.to Integrations
Sync tawk.to with helpdesk, messaging, and customer support tools to streamline your service workflows.
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