Create Asana task for new Desku.io ticket
Desku.io + Asana Integration
Desku.io + Asana Integration
Integrate Asana to Desku.io in one click, or tell Integrately AI how you want each ticket handled. Organise support workflows, create tasks, assign support teams, and track resolutions automatically.
Free forever.Use premium features free for 14 days.1.
New ticket is created in Desku.io Instant- Ticket tag changed in Desku.io Instant
- Ticket priority changed in Desku.io Instant
- Ticket agent is changed in Desku.io Instant
- Ticket status is changed in Desku.io Instant
- Customer is added or updated in Desku.io Instant
- New customer is added in Desku.io Instant
- Customer is updated in Desku.io Instant
Tag is added to task in Asana- Task is created in Asana
- Task is created in project in Asana
- Task is completed in Asana
- Task is updated in project in Asana
- Subtask is added in Asana
- Task is updated in Asana
- Project is created in Asana
- Stories is added on task in Asana
- Team is created in Asana
- Tag is created in Asana
- User is created in Asana
- Workspace/Organization is created in Asana
- Particular task field is updated in Asana Instant
2.
- Create new ticket in Desku.io
- Create new customer in Desku.io
- Create task in Asana
- Update task in Asana
- Search task in Asana
- Get Task by ID in Asana
- Duplicate a task in Asana
- Search task in project in Asana
- Add comment to task in Asana
- Create subtask in Asana
- Add task to section of project in Asana
- Add task to project in Asana
- Add tag to task in Asana
- Remove project from task in Asana
- Add user to team in Asana
- Create project section in Asana
- Remove user from team in Asana
- Update project in Asana
- Move project section in Asana
- Create project status in Asana
- Update tag in Asana
- Set task dependencies in Asana
- Set task dependents in Asana
- Add followers to task in Asana
- Set the parent of task in Asana
- Attach file in Asana
- Search project in Asana
- Duplicate a project in Asana
- Create project from template in Asana
- Search user in Asana
- Create tag in Asana
- Search tag in Asana
- Create a time tracking entry for task in Asana
- Create a story in Asana
- Get task comments by task Id in Asana
- Get attachment by ID in Asana
Trusted by experts at...
Ready Workflows for Asana + Desku.io Integration
Capture customer support tickets, organise tasks, keep project boards updated, alert your team, and track resolutions, all in just one click.
Most popular automation
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Asana + Desku.io flow
Sync customer issues with your development backlog, CRM records, team chats, and notification channels once your core tasks are logged. Pick a combination and activate it in one click.
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Jira Software Cloud (4)
Jira Software Cloud (4) +
HubSpot (4)
HubSpot (4) +
Slack (4)
Slack (4) +
Intercom (4)
Intercom (4) +
Gmail (4)
Gmail (4) +
Google Drive (4)
Google Drive (4) D
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When a new Desku.io ticket is created, create an Asana task and log a new issue in Jira Software Cloud
Support tickets land in Desku.io, instantly generate an Asana task for project tracking, and open a corresponding issue in Jira Software Cloud.
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When an Asana task is completed, update the linked Desku.io ticket and add a comment in Jira Software Cloud
Completed Asana tasks update your Desku.io customer records and log progress comments in Jira Software Cloud automatically.
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When a Desku.io ticket priority changes, update the Asana task and transition the issue in Jira Software Cloud
Priority shifts in Desku.io instantly update your Asana tasks and advance the corresponding issue stage in Jira Software Cloud.
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Use ChatGPT to analyse Desku.io tickets, create an Asana task, and log the summary in Jira Software Cloud
AI analyses new Desku.io support tickets before creating an Asana task and logging the structured brief in Jira Software Cloud.
Supported triggers and actions for Desku.io and Asana
Mix and match to build the exact automation you need
Desku.io Triggers & Actions
Instant
New ticket is created in Desku.io
Triggers the automation when a new ticket is created
Try it → Instant
Ticket tag changed in Desku.io
Triggers the automation when the tag applied to a ticket is updated
Try it → Instant
Ticket priority changed in Desku.io
Triggers the automation when the priority of a ticket is updated
Try it → Instant
Ticket agent is changed in Desku.io
Triggers the automation when the agent assigned to any ticket changes
Try it → Instant
Ticket status is changed in Desku.io
Triggers the automation when the stauts of a ticket is updated
Try it → Instant
Customer is added or updated in Desku.io
Triggers the automation when a customer is added or updated
Try it → Instant
New customer is added in Desku.io
Triggers the automation when a new customer is added
Try it → Instant
Customer is updated in Desku.io
Triggers the automation when customer details are updated
Try it → Asana Triggers & Actions
Task is created in project in Asana
Triggers the automation when a new task is created in a project
Try it → Task is updated in project in Asana
Triggers the automation when a task is updated in the project
Try it → Workspace/Organization is created in Asana
Triggers the automation when a new workspace or organization is created
Try it → Instant
Particular task field is updated in Asana
Triggers the automation when a task field is updated
Try it → What can you automate with Asana + Desku.io?
Streamline your customer support and project management workflows by connecting triggers and actions across Desku.io and Asana.
🎟️
Convert support tickets into project tasks instantly
Whenever a new ticket is created in Desku.io, automatically create a corresponding task in Asana to kick off internal resolution work.
📋
Capture every submitted support field accurately
Map all custom ticket fields, customer names, and descriptions from Desku.io straight into your Asana task fields without leaving gaps.
🔔
Notify your team the moment a ticket arrives
Trigger instant task creation in Asana so your team sees new customer requests immediately on their project boards.
🔀
Route tasks based on ticket priority or category
Apply different automation rules depending on whether a Desku.io ticket is marked urgent, normal, or low priority.
🔄
Keep task boards updated as support tickets evolve
When ticket status changes in Desku.io, automatically update the matching task in Asana to reflect current progress.
🛡️
Prevent duplicate records across your systems
Search existing items before creating new Asana tasks or Desku.io tickets to maintain clean, clutter-free project boards.
✅
Handle later status changes and task completions
When an Asana task is completed, automatically trigger status updates or follow-up actions back in Desku.io.
🌐
Extend your support flow to Slack and other apps
Connect Desku.io and Asana to Slack, Gmail, or HubSpot to broadcast updates and keep all stakeholders informed.
And much more...
Who is Asana + Desku.io integration for?
Support leaders, project managers, and operations teams rely on connecting customer helpdesk tickets to project boards to eliminate manual work and accelerate resolutions.
Support reporting managers
Customer success leads
Account managers
Helpdesk supervisors
Operations coordinators
Quality assurance specialists
📈
Support reporting managers
You're tracking ticket resolution metrics across channels but your task board only updates when someone manually creates items, so the counts you're reporting on are always a few hours behind — with this integration, every new support ticket lands in Asana instantly and your project data stays current.
⚡
Customer success leads
You need to act fast on critical client issues, but tickets sitting in your helpdesk take too long to reach project boards — this integration means every urgent Desku.io ticket immediately generates an Asana task so your team can resolve issues without delay.
🤝
Account managers
You answer to clients who want to see live progress on their reported issues, but copying ticket notes into project boards is tedious — with this integration, support updates flow straight into Asana tasks so your clients always see accurate progress.
📥
Helpdesk supervisors
The volume of customer inquiries is too high for anyone to keep up by hand, leading to missed follow-ups and unassigned requests — automating both apps means every Desku.io ticket turns into an Asana task automatically without manual sorting.
🔄
Operations coordinators
You own the technical fix phase and depend on support staff to hand over customer bug reports manually, causing communication bottlenecks — connecting these apps means ticket details land directly in your Asana project workflow the moment they appear.
🗂️
Quality assurance specialists
You need a reliable history of resolved customer complaints for auditing, but finding gaps in your manual records is frustrating — this integration means every support ticket and task update is logged accurately and permanently.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Desku.io + Asana
Build and manage your Desku.io + Asana automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Desku.io + Asana with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Desku.io + Asana Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
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😍
2,000 Tasks
in $19.99
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Frequently Asked Questions
How do I connect Asana to Desku.io?
You can connect Asana to Desku.io in 1 click using ready templates or ask Integrately AI to build the automation. It links Asana, Desku.io, and apps like Slack, HubSpot, and Gmail instantly.
Can I automatically create an Asana task when a new Desku.io ticket is created?
Can I connect Asana, Desku.io, and Slack?
What is a good Zapier alternative for Asana and Desku.io?
How does Asana handle task creation from support tickets?
Can Desku.io trigger updates when support tickets change status?
Do I need coding skills to automate Asana and Desku.io?
Is the Asana and Desku.io integration free?
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