Asana + Zammad Integration

Integrate Asana to Zammad in one click, or tell Integrately AI how you want each task handled. Create tickets, update statuses, notify your support team, and log details automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Asana
    Tag is added to task in Asana
  • Asana
    Task is created in Asana
  • Asana
    Task is created in project in Asana
  • Asana
    Task is completed in Asana
  • Asana
    Task is updated in project in Asana
  • Asana
    Subtask is added in Asana
  • Asana
    Task is updated in Asana
  • Asana
    Project is created in Asana
  • Asana
    Stories is added on task in Asana
  • Asana
    Team is created in Asana
  • Asana
    Tag is created in Asana
  • Asana
    User is created in Asana
  • Asana
    Workspace/Organization is created in Asana
  • Asana
    Particular task field is updated in Asana Instant
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2.
  • Asana
    Create task in Asana
  • Asana
    Update task in Asana
  • Asana
    Search task in Asana
  • Asana
    Get Task by ID in Asana
  • Asana
    Duplicate a task in Asana
  • Asana
    Search task in project in Asana
  • Asana
    Add comment to task in Asana
  • Asana
    Create subtask in Asana
  • Asana
    Add task to section of project in Asana
  • Asana
    Add task to project in Asana
  • Asana
    Add tag to task in Asana
  • Asana
    Remove project from task in Asana
  • Asana
    Add user to team in Asana
  • Asana
    Create project section in Asana
  • Asana
    Remove user from team in Asana
  • Asana
    Update project in Asana
  • Asana
    Move project section in Asana
  • Asana
    Create project status in Asana
  • Asana
    Update tag in Asana
  • Asana
    Set task dependencies in Asana
  • Asana
    Set task dependents in Asana
  • Asana
    Add followers to task in Asana
  • Asana
    Set the parent of task in Asana
  • Asana
    Attach file in Asana
  • Asana
    Search project in Asana
  • Asana
    Duplicate a project in Asana
  • Asana
    Create project from template in Asana
  • Asana
    Search user in Asana
  • Asana
    Create tag in Asana
  • Asana
    Search tag in Asana
  • Asana
    Create a time tracking entry for task in Asana
  • Asana
    Create a story in Asana
  • Asana
    Get task comments by task Id in Asana
  • Asana
    Get attachment by ID in Asana
  • Zammad
    Create ticket in Zammad
  • Zammad
    Update ticket in Zammad
  • Zammad
    Search ticket in Zammad
  • Zammad
    Delete ticket in Zammad
  • Zammad
    Create user in Zammad
  • Zammad
    Search user in Zammad
  • Zammad
    Create organization in Zammad
  • Zammad
    Delete organization in Zammad
  • Zammad
    Search organisation in Zammad
  • Zammad
    Send email in Zammad

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Ready WorkflowsReady Workflows   for Asana + Zammad Integration

Create tickets, update customer details, notify support agents, and log progress, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Asana + Zammad flow

Send ticket updates to your team chats, sync issues with development boards, and back up records in storage. Pick a combination and activate it in one click.

Asana
Zammad
+
SlackSlack (4)
+
Jira Software CloudJira Software Cloud (3)
+
ZendeskZendesk (3)
+
GitHubGitHub (3)
+
ConfluenceConfluence (3)
+
Google DriveGoogle Drive (3)
A
Z
S
Create a Zammad ticket from every new Asana task, and notify your support channel on Slack
New Asana tasks instantly generate Zammad support tickets and alert your Slack support channel, removing manual tracking gaps.
A
Z
S
When an Asana task is updated, update the Zammad ticket and notify your team on Slack
Keep support tickets synchronized with project task updates and broadcast changes directly to your Slack channel.
A
Z
S
If an Asana task gets a priority tag, create an urgent Zammad ticket and alert your managers on Slack
High-priority Asana tasks trigger urgent Zammad tickets and immediate Slack notifications for management review.
A
Z
S
C
Use Claude to summarise new Asana tasks before creating Zammad tickets, and post the brief in Slack
Claude generates concise summaries of Asana tasks before creating structured Zammad tickets and briefing your team on Slack.

Supported triggers and actions for Asana and Zammad

Mix and match to build the exact automation you need

Asana
Asana Triggers & Actions
Tag is added to task in Asana
Triggers the automation when a tag is added
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Task is created in Asana
Triggers the automation when a new task is created
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Task is created in project in Asana
Triggers the automation when a new task is created in a project
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Task is completed in Asana
Triggers the automation when any task is completed
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Task is updated in project in Asana
Triggers the automation when a task is updated in the project
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Subtask is added in Asana
Triggers the automation when a subtask is added
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Task is updated in Asana
Triggers the automation when any task is updated
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Project is created in Asana
Triggers the automation when a new project is created
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Stories is added on task in Asana
Triggers the automation when a story is added to a task
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Team is created in Asana
Triggers the automation when a new team is created
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Tag is created in Asana
Triggers the automation when a tag is added
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User is created in Asana
Triggers the automation when a new user is created
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Workspace/Organization is created in Asana
Triggers the automation when a new workspace or organization is created
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Instant
Particular task field is updated in Asana
Triggers the automation when a task field is updated
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Create task in Asana
Creates a new task
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Update task in Asana
Updates the task with new information or changes
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Search task in Asana
Searches for a task
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Get Task by ID in Asana
Retrieves a task using its id
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Duplicate a task in Asana
Duplicates a task with the same details and assignments
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Search task in project in Asana
Searches for a task in a project
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Add comment to task in Asana
Adds a comment to a task
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Create subtask in Asana
Creates a subtask within a parent task
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Add task to section of project in Asana
Adds a new task to a section within a particular project
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Add task to project in Asana
Adds a task to a project
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Add tag to task in Asana
Adds a tag to a task based on particular criteria
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Remove project from task in Asana
Disassociates a project from a task
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Add user to team in Asana
Adds a user to a designated team
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Create project section in Asana
Generates a new section for projects
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Remove user from team in Asana
Removes a user from a particular team
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Update project in Asana
Updates project information
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Move project section in Asana
Reorganize project sections to new locations within the project
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Create project status in Asana
Generates and updates project status reports
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Update tag in Asana
Updates tags for particular items within a database
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Set task dependencies in Asana
Sets task dependencies
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Set task dependents in Asana
Sets task dependents
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Add followers to task in Asana
Assigns followers to a task for collaborative tracking and updates
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Set the parent of task in Asana
Sets the parent of a task
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Attach file in Asana
Uploads and save the selected file to a task
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Search project in Asana
Searches for a project
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Duplicate a project in Asana
Creates a copy of a project
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Create project from template in Asana
Generates a new project based on a pre-defined template
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Search user in Asana
Searches for a user
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Create tag in Asana
Generates a new tag
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Search tag in Asana
Searches for a tag
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Create a time tracking entry for task in Asana
Logs a new time tracking entry for a task
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Create a story in Asana
Generates a unique story based on user input
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Get task comments by task Id in Asana
Retrieve all comments associated with a task based on its task id
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Get attachment by ID in Asana
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Zammad
Zammad Triggers & Actions
No trigger is available
Create ticket in Zammad
Generates a new ticket
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Update ticket in Zammad
Updates ticket information
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Search ticket in Zammad
Searches for a ticket
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Delete ticket in Zammad
Removes a ticket from the system
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Create user in Zammad
Generates a new user account
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Search user in Zammad
Searches for a user
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Create organization in Zammad
Generates a new invoice
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Delete organization in Zammad
Removes an organization from the system
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Search organisation in Zammad
Finds and retrieves information about a organization
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Send email in Zammad
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What can you automate with Asana + Zammad?

Connect your project planning with customer support operations to eliminate manual data entry and keep teams perfectly synchronized.

What you can automate?
🎫
Create Zammad tickets from new Asana tasks
Automatically generate a Zammad support ticket the moment a new task is created in Asana, bridging your project planning and helpdesk workflows without manual copying.
📝
Capture every submitted task field and note
Map all task descriptions, comments, and custom attributes from Asana directly into Zammad ticket fields so support agents get complete context immediately.
🔔
Alert support agents instantly on ticket creation
Notify your support team the second an Asana task converts into a Zammad ticket, ensuring rapid response times for critical customer requests.
🔀
Route tickets based on task tags and priority
Apply conditional rules to route high-priority Asana tasks to specific Zammad teams or assignees based on submitted tags and categories.
🔄
Keep helpdesk records updated as tasks change
Synchronize ongoing edits by updating the matching Zammad ticket whenever project details or deadlines change in Asana.
🔍
Prevent duplicate records with smart matching
Search existing Zammad records before creating new tickets, ensuring clean customer histories and avoiding redundant entries.
Close tickets automatically on task completion
Update Zammad ticket statuses to resolved or closed the moment the corresponding Asana project task is marked complete.
💬
Extend your workflow to team communication apps
Forward synchronized Asana and Zammad updates directly to Slack channels so stakeholders stay informed across every platform.
And much more...

Who is Asana + Zammad integration for?

Customer support teams, project managers, and operations specialists looking to sync task management with helpdesk ticketing eliminate manual data entry errors.

Operations Managers
Operations Managers
Support Team Leads
Support Team Leads
Account Managers
Account Managers
Helpdesk Supervisors
Helpdesk Supervisors
Project Coordinators
Project Coordinators
Customer Success Specialists
Customer Success Specialists
📈
Operations Managers
You're tracking project deliverables in Asana but your support metrics in Zammad only update when someone manually transfers tickets, so the completion counts you're reviewing are always a few hours behind — with this integration, every task update syncs instantly and your reports stay current.
Support Team Leads
You need to act fast on escalated customer issues, but you find out too late because project tasks and helpdesk tickets live in separate silos — this integration means every new Asana task immediately generates a Zammad ticket so your agents respond without delay.
🤝
Account Managers
You answer to clients who want to see daily progress on their requests, but piecing together status reports from Asana and Zammad takes hours every week — automating both apps means ticket statuses and project tasks stay perfectly aligned for client reviews.
🔄
Helpdesk Supervisors
The volume of customer requests is too high for anyone to keep up by hand, leading to missed tickets and dropped follow-ups between teams — automating both apps means every project task converts into a Zammad ticket the moment it is created.
⚙️
Project Coordinators
You own the next step in project delivery and depend on support agents to hand over ticket details from Zammad into Asana manually — connecting these apps means every customer request populates your project boards automatically.
📋
Customer Success Specialists
You need a reliable history of customer interactions, but keep finding gaps between completed project tasks and resolved support tickets — this integration means every status change records perfectly across both platforms.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Asana + Zammad

Build and manage your Asana + Zammad automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Asana + Zammad with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
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😐
750 Tasks
in $19.99
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😍
2,000 Tasks
in $19.99

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Frequently Asked Questions

How do I connect Asana to Zammad?
Frequently Asked Questions
You can connect Asana to Zammad in 1 click using ready templates on Integrately, or use Integrately AI to build your custom workflow. Sync with Slack, Zendesk, and 1,500+ other apps effortlessly.
Can I automatically create Zammad tickets from Asana tasks?
Frequently Asked Questions
Can I connect Asana, Zammad, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Asana and Zammad?
Frequently Asked Questions
How does Asana task data transfer to Zammad?
Frequently Asked Questions
Can I update Zammad tickets when Asana tasks change?
Frequently Asked Questions
Do I need coding skills to automate Asana and Zammad?
Frequently Asked Questions
Is the Asana and Zammad integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Asana or Zammad With 1500+ Other Apps

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Zammad
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Sync Zammad with customer success platforms, email tools, and reporting dashboards to streamline helpdesk operations.
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