Create Zendesk ticket for new Assembla ticket
Assembla + Zendesk Integration
Assembla + Zendesk Integration
Integrate Assembla to Zendesk in one click, or tell Integrately AI how you want each ticket handled. Track support requests, sync code issues with customer service tickets, update your support queue, and alert your team automatically.
Free forever.Use premium features free for 14 days.1.
Ticket is created in Assembla Instant- Ticket is updated in Assembla Instant
- Code is committed in Assembla Instant
- Merge request is created in Assembla Instant
- Git commit is pushed in Assembla Instant
- Wiki page is created in Assembla Instant
Ticket is updated in Zendesk- Ticket is solved in Zendesk
- Ticket is created in Zendesk
- Ticket is created in view in Zendesk
- Activity(Audit) is added for specific ticket in Zendesk
- View is created in Zendesk
- User is created in Zendesk
- Group is created in Zendesk
- Organization is created in Zendesk
2.
- Create tag in Assembla
- Create ticket in Assembla
- Create milestone in Assembla
- Create space in Assembla
- Get organization by id in Zendesk
- Create ticket in Zendesk
- Update ticket in Zendesk
- Add comment to ticket in Zendesk
- Search ticket in Zendesk
- Add tag to ticket in Zendesk
- Create user in Zendesk
- Update user in Zendesk
- Search agent in Zendesk
- Search user in Zendesk
- Get user by id in Zendesk
- Create organization in Zendesk
- Update organization in Zendesk
- Search organization in Zendesk
- Search group in Zendesk
Trusted by experts at...
Ready Workflows for Assembla + Zendesk Integration
Capture new tickets, update support requests, sync version control items, alert your team, and log details, all in just one click.
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Assembla + Zendesk flow
Streamline your development and support handoffs by connecting project management with your wider tool stack. Pick a combination and activate it in one click.
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GitHub (4)
GitHub (4) +
Jira Software Cloud (3)
Jira Software Cloud (3) +
Slack (3)
Slack (3) +
Confluence (3)
Confluence (3) +
Google Drive (3)
Google Drive (3) +
Notion (3)
Notion (3) A
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Create a GitHub issue and a Zendesk ticket whenever an Assembla ticket is created.
New Assembla tickets automatically generate a GitHub issue and a Zendesk support ticket, keeping development and support aligned without manual entry.
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When an Assembla ticket is updated, update the matching Zendesk ticket and GitHub issue.
Updates made in Assembla instantly sync across Zendesk and GitHub, keeping all ticket progress transparent for developers and support staff.
A
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Create a Zendesk ticket and a GitHub issue when a merge request is created in Assembla.
Merge requests in Assembla automatically open tracking items in Zendesk and GitHub so teams can monitor code changes and support impact.
A
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When a git commit is pushed in Assembla, add a comment to Zendesk and update GitHub.
Code commits pushed in Assembla automatically add progress notes to Zendesk tickets and GitHub issues.
Supported triggers and actions for Assembla and Zendesk
Mix and match to build the exact automation you need
Assembla Triggers & Actions
Instant
Code is committed in Assembla
Triggers the automation when a new event or workout session is scheduled
Try it → Instant
Merge request is created in Assembla
Triggers the automation when request to merge code changes from one branch to another is created
Try it → Instant
Git commit is pushed in Assembla
Triggers the automation when a git commit is pushed
Try it → Instant
Wiki page is created in Assembla
Triggers the automation when a new wiki page is created
Try it → Zendesk Triggers & Actions
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Try it → Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
Try it → Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it → What can you automate with Assembla + Zendesk?
Streamline your customer support and development workflows by connecting core ticketing and tracking events automatically.
🔄
Create Zendesk tickets from Assembla tickets instantly
Automatically generate a Zendesk support ticket the moment a new ticket is created in Assembla. Eliminate manual data entry and ensure support teams immediately see development tasks.
📋
Capture every ticket field and attribute
Map all available ticket fields, descriptions, and metadata between Assembla and Zendesk instead of just basic titles. Your support records remain comprehensive and detailed.
🔔
Alert your support team as soon as tickets arrive
Notify the right agents in your communication channels the moment a connected ticket is created or updated. Keep your team informed without checking multiple apps.
🔀
Route tickets based on priority and category
Execute different routing rules depending on submitted ticket priorities or tags. Send urgent issues to priority support queues and standard items to general workflows.
🔄
Keep support records synchronized during updates
Automatically update Zendesk tickets whenever corresponding Assembla items are modified. Maintain consistent status tracking across your entire tool stack.
🔍
Search and update existing records safely
Check for existing tickets before creating new ones to prevent duplicates. Update current records seamlessly when recurring issues are logged.
⏱️
Handle later status changes and resolutions
Trigger automated follow-up actions when tickets are solved, closed, or updated. Keep historical logs accurate as work moves through completion stages.
🌐
Extend your workflow to team communication apps
Connect your core Assembla and Zendesk flow to Slack to broadcast updates and notify stakeholders instantly. Build multi-app pipelines that fit your team's exact needs.
And much more...
Who is Assembla + Zendesk integration for?
Development and support teams handling overlapping tickets and code issues benefit from connecting project tracking directly to customer service requests.
Support Managers
Customer Success Leads
Account Executives
Technical Support Agents
QA Engineers
Project Managers
📈
Support Managers
You're reviewing customer ticket metrics and tracking resolution times, but support logs only update when agents manually copy data from development boards, so your performance reports are always hours behind — with this integration, every ticket updates instantly and your metrics stay current.
⚡
Customer Success Leads
You need to update clients immediately when engineering resolves a bug, but you find out about code fixes long after deployment because development updates remain trapped in task boards — with this integration, support tickets reflect engineering progress instantly and clients get timely updates.
🤝
Account Executives
You answer client inquiries about feature requests and bug fixes, but tracking status updates across development tools takes too long and leaves clients waiting for answers — with this integration, customer tickets and task progress sync automatically so you always have accurate status reports.
📊
Technical Support Agents
The volume of customer issues tied to code repositories is too high for anyone to keep up by hand, leading to duplicated tickets and missed bug reports — with this integration, every ticket is created and updated automatically across platforms.
⚙️
QA Engineers
You own the testing phase and depend on customer support teams to hand over bug reports, but manual handoffs cause missing details and delayed testing cycles — with this integration, every ticket flows smoothly from customer support to your testing queue.
🗂️
Project Managers
You need a reliable history of customer requests linked directly to development tasks, but you keep finding gaps in ticket records caused by manual copy-pasting errors — with this integration, every record matches perfectly across platforms.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Assembla + Zendesk
Build and manage your Assembla + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Assembla + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Assembla + Zendesk Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Assembla to Zendesk?
You can easily connect Assembla to Zendesk using 1-click automations and pre-built templates on Integrately. Choose a ready workflow, connect your accounts, and let Integrately AI handle the setup.
Can I automatically create Zendesk tickets from new Assembla tickets?
Can I connect Assembla, Zendesk, and Slack?
What is a good Zapier alternative for Assembla and Zendesk?
How does Assembla data synchronize with Zendesk tickets?
Can I update Zendesk tickets when Assembla tasks change?
Do I need coding skills to automate Assembla and Zendesk?
Is the Assembla and Zendesk integration free?
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