tawk.to + awork Integration

Integrate awork to tawk.to in one click, or tell Integrately AI how you want each ticket handled. Capture customer inquiries, create project tasks, notify your team, and track follow-ups automatically.

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1.
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
  • awork
    Client is added in awork Instant
  • awork
    Project task is added in awork Instant
  • awork
    Task status is changed in awork Instant
  • awork
    Project is added in awork Instant
  • awork
    Project member is added in awork Instant
Arrow Right
2.
  • awork
    Create task in awork
  • awork
    Create company in awork
  • awork
    Create Project in awork
  • awork
    Add Contact Information in awork

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Ready Workflows Ready Workflows for awork + tawk.to Integration

Turn support tickets into tasks, organise project steps, alert your team, and sync client records, all in just one click.

Most popular automationsmost-popular-automations
tawk.to + awork Integration

Create awork task for new tawk.to chat

Automatically creating a awork task for every new tawk.to chat not only eliminates the need for manual data entry, but it also ensures that each response is promptly followed up on.

By using this automation, you can rest assured that no chat will fall through the cracks and that your awork team is always on top of things. Plus, automatically creating tasks from new form responses frees up your time so that you can focus on more important things.

So go ahead and set up this automation today!
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tawk.to + awork Integration

Create awork task from new tawk.to ticket

If you're using tawk.to for customer support and awork for time tracking, then this automation is for you.

This can help you bill customers for the time you spend on their ticket, or simply keep track of how much time is being spent on support task. It's easy to set up and only takes a few minutes!
Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your awork + tawk.to flow

Send ticket details to project boards, messaging channels, and spreadsheets to keep your entire organisation aligned. Pick a combination and activate it in one click.

tawk.to
awork
+
SlackSlack (4)
+
TrelloTrello (3)
+
Google SheetsGoogle Sheets (3)
+
GmailGmail (3)
+
Jira Software CloudJira Software Cloud (3)
+
ZendeskZendesk (3)
T
A
S
Create an awork task from every new tawk.to ticket, and notify your support team in Slack
New tawk.to tickets instantly generate an awork task and alert your team in Slack, eliminating manual handoffs between support and project tracking.
T
A
S
When a tawk.to chat has ended, create an awork task and post the summary in Slack
Completed tawk.to live chats automatically create follow-up tasks in awork and notify your team in Slack.
T
A
S
When an awork task status changes, log it and notify your project channel in Slack
Task updates in awork trigger status checks linked to tawk.to activity, alerting your team in Slack.
T
C
A
S
Use Claude to summarise new tawk.to tickets, create an awork task, and post the brief in Slack
Claude analyses incoming tawk.to tickets before generating an awork task and posting a summary in Slack.

Supported triggers and actions for tawk.to and awork

Mix and match to build the exact automation you need

tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
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Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
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Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
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Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
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No action is available
awork
awork Triggers & Actions
Instant
Client is added in awork
Triggers the automation when a new client is added
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Instant
Project task is added in awork
Triggers the automation when a new project task is added
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Instant
Task status is changed in awork
Triggers the automation when the status of a task is changed
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Instant
Project is added in awork
Triggers the automation when a new project is added
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Instant
Project member is added in awork
Triggers the automation when a new member is added to a project
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Create task in awork
Creates a new task
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Create company in awork
Generates a new company with particular details
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Create Project in awork
Creates a new project
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Add Contact Information in awork
Adds contact details
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What can you automate with awork + tawk.to?

Streamline your customer support and project management workflows by connecting tawk.to events directly to awork tasks.

What you can automate?
🎯
Turn every support ticket into an awork task automatically
Capture every new tawk.to ticket and instantly generate a corresponding project task in awork. Eliminate manual copying and ensure immediate internal action for customer inquiries.
📥
Capture every submitted chat detail and transcript
Map complete tawk.to conversation transcripts and ticket fields directly into awork tasks. Your project board receives all necessary context in a single step.
🔔
Notify your team the moment a ticket arrives
Alert project members in real time when new support interactions begin in tawk.to. Keep your team informed and ready to tackle incoming requests.
🔀
Route tasks based on specific customer responses
Create different awork project tasks or assignees depending on the category or urgency submitted in your tawk.to chat or ticket.
🔄
Keep project records updated as tickets progress
Synchronise task statuses in awork whenever tawk.to conversations evolve or resolve. Maintain an accurate picture of your operational pipeline.
🛡️
Prevent duplicate records across platforms
Automatically check existing entries before creating new awork tasks from tawk.to tickets, keeping your project management workspace clean and organised.
⏱️
Handle later status changes when chats conclude
Trigger automated awork task updates the moment a tawk.to live chat session ends or a support ticket is officially closed.
🔗
Extend your workflow to team communication apps
Connect your awork and tawk.to workflow directly with Slack to broadcast instant alerts whenever customer tickets or project updates occur.
And much more...

Who is awork + tawk.to integration for?

Project managers, support leads, and operations teams using awork and tawk.to can eliminate manual data entry and streamline customer request tracking effortlessly.

Performance reporting managers
Performance reporting managers
Customer support leads
Customer support leads
Agency account directors
Agency account directors
Help desk supervisors
Help desk supervisors
Project coordinators
Project coordinators
Support operations specialists
Support operations specialists
📈
Performance reporting managers
You're reviewing support throughput in awork but your completion metrics only update when someone manually exports tawk.to transcripts, so the task counts you're optimising against are always a few hours behind — with this integration, every new ticket lands in your workflow instantly and your project data stays current.
⚡
Customer support leads
You manage live chat queues in tawk.to and need immediate internal action in awork, but relying on manual handoffs means urgent customer requests sit unattended for too long — automating both apps means every new ticket instantly spawns an awork task so your team can act without delay.
🤝
Agency account directors
You answer to clients who expect real-time visibility into support resolution and project delivery across tawk.to and awork, but manual updates lead to communication gaps — connecting these apps means project milestones and tickets stay perfectly synchronised for client reviews.
📊
Help desk supervisors
Your support volume in tawk.to is too high for anyone to manually convert every chat into an awork task, causing backlog errors and missed follow-ups — automating both apps means every inquiry is captured and routed without human error.
📋
Project coordinators
You own the task execution phase in awork but depend on customer success reps to hand over tawk.to chat details manually, which frequently stalls your workflow — this integration means every ended chat or ticket automatically creates your next project task.
🗂️
Support operations specialists
You need a reliable audit history of customer conversations and project execution, but manual logging leaves frustrating gaps between tawk.to and awork — automating both apps means every ticket, chat, and task status change is recorded reliably.
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Why choose Integrately to automate tawk.to + awork

Build and manage your tawk.to + awork automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect tawk.to + awork with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect awork to tawk.to?
Frequently Asked Questions
You can connect awork to tawk.to instantly in one click using pre-built templates or ask Integrately AI to configure your workflow. Link both accounts along with apps like Slack or Google Sheets to start automating your tasks.
Can I automatically create awork tasks from tawk.to tickets?
Frequently Asked Questions
Can I connect awork, tawk.to, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for awork and tawk.to?
Frequently Asked Questions
How does awork handle task creation from support chats?
Frequently Asked Questions
Can tawk.to transcripts trigger awork tasks?
Frequently Asked Questions
Do I need coding skills to automate awork and tawk.to?
Frequently Asked Questions
Is the awork and tawk.to integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect awork or tawk.to With 1500+ Other Apps

awork
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tawk.to
Popular tawk.to Integrations
Sync tawk.to with help desks, CRM systems, and email platforms to streamline customer communication.
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