Create Freshworks CRM (Freshsales Suite) task from new Azure DevOps work item
Azure DevOps + Freshworks CRM (Freshsales Suite) Integration
Azure DevOps + Freshworks CRM (Freshsales Suite) Integration
Integrate Azure DevOps to Freshworks CRM (Freshsales Suite) in one click, or tell Integrately AI how you want each work item handled. Sync contacts and deals, update records, alert your team, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Work item is updated in Azure DevOps Instant- Work item is created in Azure DevOps Instant
- Build is completed in Azure DevOps Instant
- Comment is added to work item in Azure DevOps Instant
- Code pushed to git in Azure DevOps Instant
Contact is created in Freshworks CRM (Freshsales Suite)- Contact is updated in Freshworks CRM (Freshsales Suite)
- Deal is updated in Freshworks CRM (Freshsales Suite)
- Deal is created in Freshworks CRM (Freshsales Suite)
- Task is created in Freshworks CRM (Freshsales Suite)
- Account is created in Freshworks CRM (Freshsales Suite)
- Account is updated in Freshworks CRM (Freshsales Suite)
2.
- Create work item in Azure DevOps
- Delete work item in Azure DevOps
- Add link to work item in Azure DevOps
- Search work item in Azure DevOps
- Add comment to work item in Azure DevOps
- Search contact in Freshworks CRM (Freshsales Suite)
- Create product in Freshworks CRM (Freshsales Suite)
- Create contact in Freshworks CRM (Freshsales Suite)
- Search contact by email in Freshworks CRM (Freshsales Suite)
- Update contact in Freshworks CRM (Freshsales Suite)
- Search contact by phone number in Freshworks CRM (Freshsales Suite)
- Get contact by id in Freshworks CRM (Freshsales Suite)
- Add note to a contact in Freshworks CRM (Freshsales Suite)
- Create task for contact in Freshworks CRM (Freshsales Suite)
- Delete contact in Freshworks CRM (Freshsales Suite)
- Create deal in Freshworks CRM (Freshsales Suite)
- Get deal by id in Freshworks CRM (Freshsales Suite)
- Search deal by name in Freshworks CRM (Freshsales Suite)
- Create task for deal in Freshworks CRM (Freshsales Suite)
- Add note to a deal in Freshworks CRM (Freshsales Suite)
- Update deal in Freshworks CRM (Freshsales Suite)
- Create or Update contact in Freshworks CRM (Freshsales Suite)
- Create account in Freshworks CRM (Freshsales Suite)
- Create task for an account in Freshworks CRM (Freshsales Suite)
- Get account by id in Freshworks CRM (Freshsales Suite)
- Search account by name in Freshworks CRM (Freshsales Suite)
- Add note to an account in Freshworks CRM (Freshsales Suite)
- Mark task as completed in Freshworks CRM (Freshsales Suite)
- Get task by id in Freshworks CRM (Freshsales Suite)
Trusted by experts at...
Ready Workflows for Azure DevOps + Freshworks CRM (Freshsales Suite) Integration
Create contacts from new work items, update deals, sync accounts, alert your team, and send follow-ups, all in just one click.
Most popular automation
- 1of1
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Connect more apps to your Azure DevOps + Freshworks CRM (Freshsales Suite) flow
Teams often need to notify colleagues, log tracking details, and create support tickets once core records update. Pick a combination and activate it in one click.
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GitHub (4)
GitHub (4) +
Jira Software Cloud (4)
Jira Software Cloud (4) +
Slack (4)
Slack (4) +
Microsoft Teams (4)
Microsoft Teams (4) +
Google Sheets (4)
Google Sheets (4) +
Gmail (4)
Gmail (4) A
G
F
Create a GitHub issue when an Azure DevOps work item is created, and add a contact in Freshworks CRM (Freshsales Suite)
New work items automatically generate GitHub issues and create Freshworks CRM (Freshsales Suite) contacts without manual handoffs.
A
F
G
When code is pushed to git in Azure DevOps, update the deal in Freshworks CRM (Freshsales Suite) and log a commit in GitHub
Track code updates against customer deals while logging development activity in GitHub automatically.
A
F
G
When a build is completed in Azure DevOps, update the Freshworks CRM (Freshsales Suite) account and create a release record in GitHub
Successful builds update customer accounts and log release details in GitHub right away.
A
F
G
Use Claude to summarise Azure DevOps comments, update Freshworks CRM (Freshsales Suite) notes, and create a GitHub discussion
AI summarises work item discussions before updating Freshworks CRM (Freshsales Suite) notes and creating a GitHub discussion.
Supported triggers and actions for Azure DevOps and Freshworks CRM (Freshsales Suite)
Mix and match to build the exact automation you need
Azure DevOps Triggers & Actions
Instant
Work item is updated in Azure DevOps
Triggers the automation when a work item is updated
Try it → Instant
Work item is created in Azure DevOps
Triggers the automation when a work item is created
Try it → Instant
Build is completed in Azure DevOps
Triggers the automation when a build is completed
Try it → Instant
Comment is added to work item in Azure DevOps
Triggers the automation when commented is added to a work item
Try it → Instant
Code pushed to git in Azure DevOps
Triggers the automation when a new event or workout session is scheduled
Try it → Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
Try it → Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
Try it → Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
Try it → Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
Try it → Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
Try it → Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
Try it → Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
Try it → What can you automate with Azure DevOps + Freshworks CRM (Freshsales Suite)?
Streamline your workflows by syncing software development tasks directly with customer relationship management records automatically.
🔄
Sync work items into CRM contacts automatically
Turn every new Azure DevOps work item into a Freshworks CRM (Freshsales Suite) contact the moment it is created. Eliminate manual data entry and keep your sales pipeline updated.
📋
Capture every submitted field and detail
Map all available work item parameters into your Freshworks CRM (Freshsales Suite) records instead of just basic names. Ensure your CRM database captures complete technical context.
🔔
Alert your team instantly when updates occur
Notify your team on Slack or Microsoft Teams the second an Azure DevOps work item or Freshworks CRM (Freshsales Suite) deal changes. Keep departments aligned without delay.
🔀
Route tasks based on submitted field values
Apply conditional logic to direct priority work items to specific Freshworks CRM (Freshsales Suite) pipelines. Automate assignment workflows according to custom criteria.
🔄
Keep records updated as projects progress
Automatically update Freshworks CRM (Freshsales Suite) deals and accounts whenever associated Azure DevOps work items or builds change status. Maintain synchronised records.
🔍
Search and update instead of creating duplicates
Look up existing contacts or deals before creating new records in Freshworks CRM (Freshsales Suite). Prevent duplicate entries and keep your database clean.
⏱️
Manage status changes and deployment milestones
Handle completed builds and milestone updates by refreshing customer account records and triggering downstream notifications automatically.
🌐
Extend your workflow to external apps
Connect your core automation with GitHub, Google Sheets, or Gmail to log data, create issues, and dispatch update emails effortlessly.
And much more...
Who is Azure DevOps + Freshworks CRM (Freshsales Suite) integration for?
Engineering and sales teams rely on this integration to keep development tasks and customer records perfectly aligned without manual data entry.
Product managers
Engineering leads
Client success managers
Operations coordinators
Technical account executives
Compliance officers
📈
Product managers
You rely on development metrics to review sprint velocity, but your tracking tools update only when someone manually exports records, so your reports are always hours behind — integrating these apps means every new work item syncs instantly and your pipeline numbers stay current.
⚡
Engineering leads
You need to act fast when customer requirements change in CRM deals, but your team finds out too late after manual handoffs fail — connecting these apps means every deal update creates a work item instantly and your developers stay focused on delivery.
🤝
Client success managers
You answer to key accounts waiting for feature updates, but tracking progress across separate platforms leads to missed communication — automating both apps means every build completion updates account records and your clients receive timely news.
📊
Operations coordinators
The volume of daily work items is too high for anyone to keep customer records updated by hand, resulting in frequent data discrepancies — with this integration, every task update flows directly into your CRM and your database remains accurate.
⚙️
Technical account executives
You own the sales handoff to engineering and depend on upstream teams to log requirements properly, but details often get lost between systems — automating both apps means every contact creation triggers the right work item and handover gaps disappear.
📑
Compliance officers
You need a reliable history of software releases linked to customer accounts, but manual logging leaves frustrating gaps in your audit trail — this integration means every completed build logs audit data automatically and your compliance records are complete.
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Why choose Integrately to automate Azure DevOps + Freshworks CRM (Freshsales Suite)
Build and manage your Azure DevOps + Freshworks CRM (Freshsales Suite) automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Azure DevOps + Freshworks CRM (Freshsales Suite) with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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AI that builds your automations
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24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions
How do I connect Azure DevOps to Freshworks CRM (Freshsales Suite)?
You can connect Azure DevOps to Freshworks CRM (Freshsales Suite) instantly using 1-click workflows on Integrately. Choose a pre-built template or ask Integrately AI to build your integration and connect with tools like Slack, Google Sheets, or GitHub.
Can I automatically create Freshworks CRM contacts from Azure DevOps work items?
Can I connect Azure DevOps, Freshworks CRM (Freshsales Suite), and Slack?
What is a good Zapier alternative for Azure DevOps and Freshworks CRM (Freshsales Suite)?
How do work item updates in Azure DevOps sync with Freshworks CRM deals?
Can completed builds in Azure DevOps update customer accounts?
Do I need coding skills to automate Azure DevOps and Freshworks CRM (Freshsales Suite)?
Is the Azure DevOps and Freshworks CRM (Freshsales Suite) integration free?
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