BambooHR + Freshservice Integration

Integrate BambooHR to Freshservice in one click, or tell Integrately AI how you want each employee handled. Sync employee records, create tickets, alert your support team, and trigger onboarding tasks automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • BambooHR
    Candidate is created in BambooHR
  • BambooHR
    New employee is created in BambooHR
  • BambooHR
    New time off request is received in BambooHR
  • BambooHR
    Holiday is taken by employee in BambooHR
  • BambooHR
    Report is changed in BambooHR
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
Arrow Right
2.
  • BambooHR
    Create candiadate in BambooHR
  • BambooHR
    Create Employee in BambooHR
  • BambooHR
    Update employee in BambooHR
  • BambooHR
    Respond to time off request in BambooHR
  • BambooHR
    Get candidate by ID in BambooHR
  • Freshservice
    Create ticket in Freshservice
  • Freshservice
    Create requester in Freshservice
  • Freshservice
    Get requester by ID in Freshservice
  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice

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Ready WorkflowsReady Workflows   for BambooHR + Freshservice Integration

Manage employee onboarding, route IT support tickets, keep HR records updated, alert your team, and send follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
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Connect more apps to your BambooHR + Freshservice flow

Streamline employee transitions by syncing your IT helpdesk, calendar scheduling, and team notifications into a single automated pipeline. Pick a combination and activate it in one click.

BambooHR
Freshservice
+
SlackSlack (6)
+
Google CalendarGoogle Calendar (4)
+
Microsoft OutlookMicrosoft Outlook (4)
+
Jira Software CloudJira Software Cloud (4)
+
ZoomZoom (4)
+
Google DriveGoogle Drive (4)
B
F
S
Create a Freshservice ticket for every new employee created in BambooHR, and notify your IT channel in Slack
New employees in BambooHR immediately generate an IT setup ticket in Freshservice while your Slack channel receives an instant notification.
B
F
S
When a time off request is received in BambooHR, update the requester in Freshservice and notify your HR channel in Slack
Time off requests in BambooHR update your support requester profiles in Freshservice and alert the team on Slack.
F
B
S
When a ticket is created in Freshservice, create an employee in BambooHR and post the update in Slack
Support tickets in Freshservice populate new employee profiles in BambooHR and notify your management channel in Slack.
B
F
S
If a new employee is created in BambooHR with IT department, create a priority ticket in Freshservice and alert the IT team in Slack
Department-specific employee records in BambooHR automatically trigger priority tickets in Freshservice and channel alerts in Slack.
F
B
S
Use Claude to summarise every new Freshservice ticket, update the BambooHR report, and post the brief in Slack
Claude generates summaries of new Freshservice tickets, updates BambooHR reports, and shares briefings in Slack.
F
B
S
When a Freshservice ticket is updated, update the employee record in BambooHR and notify your operations channel in Slack
Ticket updates in Freshservice modify employee records in BambooHR and alert your operations team in Slack.

Supported triggers and actions for BambooHR and Freshservice

Mix and match to build the exact automation you need

BambooHR
BambooHR Triggers & Actions
Candidate is created in BambooHR
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New employee is created in BambooHR
Triggers the automation when a new employee is added
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New time off request is received in BambooHR
Triggers the automation when a new time off request is received
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Holiday is taken by employee in BambooHR
Triggers the automation when an employee takes a holiday
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Report is changed in BambooHR
Triggers the automation when a report is changed
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Create candiadate in BambooHR
Adds a new candidate to the system
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Create Employee in BambooHR
Adds a new contact to the contact list
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Update employee in BambooHR
Updates employee information in real-time
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Respond to time off request in BambooHR
Responds to a time off request
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Get candidate by ID in BambooHR
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Freshservice
Freshservice Triggers & Actions
Ticket is created in Freshservice
Triggers the automation when a new ticket is created
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Ticket is updated in Freshservice
Triggers the automation when a ticket is modified
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Requester is created in Freshservice
Triggers the automation when a new requester is created
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Requester is updated in Freshservice
Triggers the automation when a requester is updated
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Create ticket in Freshservice
Generates a new ticket
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Create requester in Freshservice
Generates new requester profiles with particular parameters
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Get requester by ID in Freshservice
Retrieves a requester's information using their unique id
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Get agent by ID in Freshservice
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Get group by ID in Freshservice
Retrieves a group by its id
Try it →

What can you automate with BambooHR + Freshservice?

Streamline HR operations and IT service management by connecting employee records directly to helpdesk workflows.

What you can automate?
🚀
Create Freshservice tickets from BambooHR hires
Automatically generate an IT support ticket in Freshservice the moment a new employee is created in BambooHR, eliminating manual handoffs between departments.
📋
Capture every employee detail and field
Map all submitted profile fields, department details, and leave dates from BambooHR into Freshservice records instead of only basic names.
🔔
Alert your team instantly on messaging apps
Send immediate channel notifications to your HR or IT teams whenever employee records are updated or support tickets are opened.
🔀
Route tickets based on employee department
Create priority tickets for technical departments while routing standard requests appropriately based on submitted employee metadata.
🔄
Keep employee records updated across apps
Automatically synchronise modifications in employee profiles, time off requests, and report metrics between BambooHR and Freshservice.
🔍
Prevent duplicate records with smart matching
Search existing requester profiles by ID or email before creating new entries, ensuring clean data management across both systems.
📅
Handle time off requests and status changes
Trigger automated follow-ups and update calendars or tickets whenever leave requests are approved or modified in BambooHR.
💬
Extend your workflow to team chat apps
Connect Slack to your BambooHR and Freshservice flow to announce new hires and ticket updates instantly to the right channel.
And much more...

Who is BambooHR + Freshservice integration for?

HR managers, IT support leads, and operations teams managing employee onboarding and helpdesk requests benefit from automated workflows that eliminate manual data entry.

HR directors and reporting leads
HR directors and reporting leads
IT support managers
IT support managers
People operations specialists
People operations specialists
Helpdesk supervisors
Helpdesk supervisors
Onboarding coordinators
Onboarding coordinators
Compliance officers
Compliance officers
📈
HR directors and reporting leads
You're reviewing employee onboarding metrics across multiple platforms but your support reports only update when someone manually exports tickets, so the headcount counts you're analysing against are always a few hours behind — with this integration, every new record flows instantly and your data stays current.
IT support managers
You need to provision equipment the moment new staff join, but manual notifications arrive too late to order hardware before day one — with this integration, every new employee record automatically generates a setup ticket and your team acts without delay.
🤝
People operations specialists
You answer to department heads who want to see onboarding progress and leave requests tracked in real time, but manual copying leaves gaps in your timelines — with this integration, every time off request and staff update syncs automatically across your systems.
📊
Helpdesk supervisors
The volume of incoming employee tickets is too high for anyone to keep up by hand, leading to missed provisioning tasks and delayed resolutions — with this integration, every ticket and requester record updates reliably without human error.
🔄
Onboarding coordinators
You own the training schedule and depend on HR upstream to hand over employee details before you can send calendar invites — with this integration, every new employee triggers automated scheduling and documentation instantly.
🗂️
Compliance officers
You need a reliable history of staff changes and support requests, but manual recordkeeping keeps leaving audit gaps in your logs — with this integration, every action is tracked and synced across platforms with complete accuracy.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate BambooHR + Freshservice

Build and manage your BambooHR + Freshservice automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect BambooHR + Freshservice with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect BambooHR to Freshservice?
Frequently Asked Questions
You can connect BambooHR to Freshservice in 1-click using Integrately. Set up ready workflows or ask Integrately AI to build the automation and map the fields for apps like Slack, Google Calendar, and Jira Software Cloud.
Can I automatically create a Freshservice ticket when a new employee is added in BambooHR?
Frequently Asked Questions
Can I connect BambooHR, Freshservice, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for BambooHR and Freshservice?
Frequently Asked Questions
How does BambooHR handle employee data transfers to Freshservice?
Frequently Asked Questions
Can Freshservice ticket updates modify records in BambooHR?
Frequently Asked Questions
Do I need coding skills to automate BambooHR and Freshservice?
Frequently Asked Questions
Is the BambooHR and Freshservice integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

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