Basecamp 3 + Syncro Integration

Integrate Basecamp 3 to Syncro in one click, or tell Integrately AI how you want each project handled. Sync customer records, update your PSA system, alert your support team, and trigger follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Basecamp 3
    Todo is updated in Basecamp 3 Instant
  • Basecamp 3
    Todo is created in Basecamp 3 Instant
  • Basecamp 3
    Project is created in Basecamp 3
  • Basecamp 3
    Message is created in Basecamp 3 Instant
  • Basecamp 3
    Comment is created in Basecamp 3 Instant
  • Basecamp 3
    Schedule entry is created in Basecamp 3 Instant
  • Basecamp 3
    Upload is added in Basecamp 3 Instant
  • Basecamp 3
    Activity is created in Basecamp 3 Instant
  • Basecamp 3
    Person is created in Basecamp 3
  • Basecamp 3
    Todo-List is created in Basecamp 3 Instant
  • Basecamp 3
    Account is created in Basecamp 3
  • Basecamp 3
    Document is created in Basecamp 3 Instant
  • Syncro
    Customer is created in Syncro
  • Syncro
    Ticket is created in Syncro Instant
  • Syncro
    Ticket status is changed in Syncro Instant
  • Syncro
    Ticket is marked as resolved in Syncro Instant
  • Syncro
    RMM alert is created in Syncro Instant
  • Syncro
    Invoice is created in Syncro Instant
  • Syncro
    Payment is made in Syncro Instant
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2.
  • Basecamp 3
    Create To-do in Basecamp 3
  • Basecamp 3
    Create campfire message in Basecamp 3
  • Basecamp 3
    Create message in Basecamp 3
  • Basecamp 3
    Create a to-do list in Basecamp 3
  • Basecamp 3
    Create schedule entry in Basecamp 3
  • Basecamp 3
    Create document in Basecamp 3
  • Basecamp 3
    Add person to a project in Basecamp 3
  • Basecamp 3
    Create comment on message in Basecamp 3
  • Basecamp 3
    Create project in Basecamp 3
  • Basecamp 3
    Create project from template in Basecamp 3
  • Syncro
    Create customer in Syncro
  • Syncro
    Search customer in Syncro
  • Syncro
    Create ticket in Syncro
  • Syncro
    Create lead in Syncro

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Ready Workflows Ready Workflows for Basecamp 3 + Syncro Integration

Capture new projects, sync customer data, create support tickets, update records, and notify your team, all in just one click.

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Connect more apps to your Basecamp 3 + Syncro flow

Connect your favorite apps to handle notifications, billing, documents, and scheduling after your core automation runs. Pick a combination and activate it in one click.

Basecamp 3
Syncro
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SlackSlack (8)
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QuickBooks OnlineQuickBooks Online (5)
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GmailGmail (4)
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StripeStripe (4)
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Google DriveGoogle Drive (4)
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CalendlyCalendly (4)
B
S
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Add every new project from Basecamp 3 to Syncro, and notify your team instantly on Slack.
New Basecamp 3 projects appear in Syncro as new customers immediately while Slack alerts your team, eliminating manual data entry.
S
B
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Log every new Syncro ticket in Basecamp 3 as a to-do, and alert your support channel in Slack.
Support tickets from Syncro become actionable to-dos in Basecamp 3 with automated Slack channel notifications.
S
B
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When a Syncro ticket status changes, create a comment on message in Basecamp 3 and post the update in Slack.
Keep project members informed when Syncro ticket statuses change with automated Basecamp 3 comments and Slack updates.
B
S
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Create a Syncro ticket for every new to-do in Basecamp 3, and confirm it in Slack.
Turn Basecamp 3 to-dos into active Syncro tickets automatically while notifying your team in Slack.
S
B
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If a Syncro invoice is created, generate a document in Basecamp 3 and alert your finance channel in Slack.
New invoices in Syncro automatically produce Basecamp 3 documents with instant Slack finance alerts.
S
B
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When a Syncro ticket is marked as resolved, create a message in Basecamp 3 and post the closure in Slack.
Resolved support tickets in Syncro trigger Basecamp 3 project messages and celebratory Slack updates.
S
B
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Use Claude to analyse every new Syncro ticket, create a to-do in Basecamp 3, and post the brief in Slack.
AI analysis turns Syncro tickets into structured Basecamp 3 to-dos with summaries posted directly in Slack.
S
B
G
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When an RMM alert is created in Syncro, create a project in Basecamp 3, send an email in Gmail, and notify Slack.
Urgent Syncro RMM alerts trigger Basecamp 3 projects, Gmail notifications, and instant Slack team alerts.

Supported triggers and actions for Basecamp 3 and Syncro

Mix and match to build the exact automation you need

Basecamp 3
Basecamp 3 Triggers & Actions
Instant
Todo is updated in Basecamp 3
Triggers the automation when a todo is update
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Instant
Todo is created in Basecamp 3
Triggers the automation when a todo is created
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Project is created in Basecamp 3
Triggers the automation when a new project is created
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Instant
Message is created in Basecamp 3
Triggers the automation when a new message is created
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Instant
Comment is created in Basecamp 3
Triggers the automation when a new comment is created
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Instant
Schedule entry is created in Basecamp 3
Triggers the automation when a schedule entry is created
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Instant
Upload is added in Basecamp 3
Triggers the automation when a file is uploaded
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Instant
Activity is created in Basecamp 3
Triggers the automation when a new activity is created
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Person is created in Basecamp 3
Triggers the automation when a new person is created
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Instant
Todo-List is created in Basecamp 3
Triggers the automation when a todo-list is created
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Account is created in Basecamp 3
Triggers the automation when a new account is created
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Instant
Document is created in Basecamp 3
Triggers the automation when a new document is created
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Create To-do in Basecamp 3
Creates a new to-do item
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Create campfire message in Basecamp 3
Creates a new message in a campfire chat
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Create message in Basecamp 3
Generates a new message
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Create a to-do list in Basecamp 3
Generates a personalized to-do list based on user input
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Create schedule entry in Basecamp 3
Adds a new entry to the schedule
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Create document in Basecamp 3
Generates a new document
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Add person to a project in Basecamp 3
Assigns a new team member to a project
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Create comment on message in Basecamp 3
Adds a comment to a message
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Create project in Basecamp 3
Creates a new project
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Create project from template in Basecamp 3
Generates a new project based on a pre-defined template
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Syncro
Syncro Triggers & Actions
Customer is created in Syncro
Triggers the automation when a new customer is created
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Instant
Ticket is created in Syncro
Triggers the automation when a new ticket is created
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Instant
Ticket status is changed in Syncro
Triggers the automation when the stauts of a ticket is updated
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Instant
Ticket is marked as resolved in Syncro
Triggers the automation when a ticket is marked as resolved
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Instant
RMM alert is created in Syncro
Triggers the automation when a remote monitoring and management (RMM) alert is created
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Instant
Invoice is created in Syncro
Triggers the automation when any invoice is added or modified
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Instant
Payment is made in Syncro
Triggers the automation when a payment is made
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Create customer in Syncro
Adds a new customer to the database
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Search customer in Syncro
Locates and retrieves customer information
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Create ticket in Syncro
Generates a new ticket
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Create lead in Syncro
Generates new leads for potential customers
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What can you automate with Basecamp 3 + Syncro?

Connect Basecamp 3 and Syncro to synchronize projects, manage customer records, and trigger team workflows automatically.

What you can automate?
🔄
Sync new projects and customers instantly
Trigger a customer creation in Syncro the moment a new project is created in Basecamp 3. Eliminate manual copying and keep your PSA platform perfectly aligned with project planning.
📋
Capture every submitted ticket field
Map detailed ticket descriptions, customer notes, and priority levels directly into Basecamp 3 to-dos. Ensure your delivery team receives complete context for every client request.
💬
Alert your team the second events occur
Send instant channel notifications in Slack or team messages in Basecamp 3 when support tickets are created or resolved. Keep stakeholders informed without manual status updates.
🔀
Route records based on submitted criteria
Direct high-priority tickets and critical RMM alerts to specialised project boards while routine requests follow standard operational workflows.
🔄
Keep project destinations up to date
Automatically update Basecamp 3 comments and message boards whenever Syncro ticket statuses or customer details change in real time.
🔍
Search and update instead of creating duplicates
Check existing customer records in Syncro before generating new entries, ensuring your PSA database remains clean and free of duplicate profiles.
💳
Handle payment and invoice status changes
Trigger project kickoffs in Basecamp 3 as soon as invoices are paid or subscription payments process successfully in your billing system.
🔌
Extend flows to Slack and support tools
Connect your core Basecamp 3 and Syncro workflow with Slack to broadcast instant team alerts and maintain cross-functional visibility.
And much more...

Who is Basecamp 3 + Syncro integration for?

Operations teams, project managers, and MSP service leads depend on unified project tracking and PSA data to keep client work moving forward without delays.

Operations Managers
Operations Managers
MSP Service Leads
MSP Service Leads
Account Managers
Account Managers
Support Desk Supervisors
Support Desk Supervisors
Project Coordinators
Project Coordinators
Operations Auditors
Operations Auditors
📈
Operations Managers
You're reviewing project timelines in Basecamp 3 while client records sit in Syncro, but manual data transfers mean your operational reports are always hours behind — with this integration, every new project and customer updates instantly and your tracking stays current.
MSP Service Leads
You need to act fast when support tickets and RMM alerts appear, but manual handoffs between project boards and PSA software cause costly delays — automating both apps means incoming tickets create immediate tasks and your team responds instantly.
🤝
Account Managers
You answer to clients who want immediate progress updates on their deliverables, but scattered notes between project management and billing create visibility gaps — connecting these apps means every project status and customer record stays fully transparent.
📊
Support Desk Supervisors
The volume of incoming support tickets and project tasks is too high for anyone to keep up by hand, leading to missed follow-ups and unassigned issues — this integration means every ticket and to-do flows automatically into the right workspace.
🔄
Project Coordinators
You own the next execution step and depend on sales or billing teams to hand over client details before work can begin, but manual handoffs cause bottlenecks — automating both apps means project creation instantly triggers your task lists.
🗂️
Operations Auditors
You need a reliable history of project milestones and billing events, but manual logging keeps leaving audit gaps across your workspace — with this integration, every customer, ticket, and project creates a permanent, verified record.
Our team

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Why choose Integrately to automate Basecamp 3 + Syncro

Build and manage your Basecamp 3 + Syncro automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Basecamp 3 + Syncro with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Connect Accounts
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3
Automation is ready
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Frequently Asked Questions

How do I connect Basecamp 3 to Syncro?
Frequently Asked Questions
You can connect Basecamp 3 to Syncro in 1 click using ready templates on Integrately or ask Integrately AI to build the automation and map the fields. It also supports Slack, QuickBooks Online, and 1,500+ other apps.
Can I automatically create a Syncro customer when a new project is created in Basecamp 3?
Frequently Asked Questions
Can I connect Basecamp 3, Syncro, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Basecamp 3 and Syncro?
Frequently Asked Questions
How does Basecamp 3 handle project creation triggers?
Frequently Asked Questions
How do Syncro tickets work with integrations?
Frequently Asked Questions
Can I automate Basecamp 3 and Syncro without coding?
Frequently Asked Questions
Is the Basecamp 3 and Syncro integration free?
Frequently Asked Questions
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You Can Also Connect Basecamp 3 or Syncro With 1500+ Other Apps

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