Benchmark Email + Freshworks CRM (Freshsales Suite) Integration

Integrate Benchmark Email to Freshworks CRM (Freshsales Suite) in one click, or tell Integrately AI how you want each contact handled. Sync contacts, update deals, alert your team, and trigger follow-ups automatically.

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1.
  • Benchmark Email
    List is created in Benchmark Email
  • Benchmark Email
    Contact is created in Benchmark Email Instant
  • Benchmark Email
    Contact is updated in Benchmark Email Instant
  • Benchmark Email
    Contact email is changed in Benchmark Email Instant
  • Benchmark Email
    Contact is unsubscribed in Benchmark Email Instant
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
Arrow Right
2.
  • Benchmark Email
    Create contact in Benchmark Email
  • Benchmark Email
    Search contact in Benchmark Email
  • Benchmark Email
    Update contact in Benchmark Email
  • Benchmark Email
    Create list in Benchmark Email
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)

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Ready Workflows Ready Workflows for Benchmark Email + Freshworks CRM (Freshsales Suite) Integration

Capture contacts, update deals, keep accounts current, and alert your team, all in just one click.

Most popular automationsmost-popular-automations
Freshworks CRM (Freshsales Suite) + Benchmark Email Integration

Create Benchmark Email contact for new Freshworks CRM (Freshsales Suite) contact

If you're using Freshworks CRM (Freshsales Suite) to manage your sales leads, it's important to also use Benchmark Email to manage your email marketing.

But adding contacts manually is a time-consuming process - which is why we recommend setting up this automation. When a new contact is created in Freshworks CRM (Freshsales Suite), a corresponding contact will automatically be created in Benchmark Email.

This will keep all of your lead data in one place, making it easier to send out marketing emails.
See more
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Got a different task in mind? Describe it

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Connect more apps to your Benchmark Email + Freshworks CRM (Freshsales Suite) flow

Extend your automation stack with customer data, scheduling, payments, and team alerts once your core pair finishes. Pick a combination and activate it in one click.

Benchmark Email
Freshworks CRM (Freshsales Suite)
+
ShopifyShopify (3)
+
CalendlyCalendly (3)
+
MailchimpMailchimp (3)
+
StripeStripe (3)
+
TypeformTypeform (3)
+
SlackSlack (3)
F
S
B
Create a Shopify customer from every new Freshworks CRM (Freshsales Suite) contact, and add them to a Benchmark Email list
New Freshworks CRM (Freshsales Suite) contacts appear in Shopify as customers and join your Benchmark Email list instantly.
S
F
B
When a Shopify order is placed, update the matching contact in Freshworks CRM (Freshsales Suite) and send a campaign in Benchmark Email
Store purchases update your Freshworks CRM (Freshsales Suite) records and trigger targeted Benchmark Email sequences.
B
S
F
If a Benchmark Email contact unsubscribes, update the customer in Shopify and add a note in Freshworks CRM (Freshsales Suite)
Unsubscribe events update your Shopify customer records and log notes in Freshworks CRM (Freshsales Suite) automatically.

Supported triggers and actions for Benchmark Email and Freshworks CRM (Freshsales Suite)

Mix and match to build the exact automation you need

Benchmark Email
Benchmark Email Triggers & Actions
List is created in Benchmark Email
Triggers the automation when a new list is created
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Instant
Contact is created in Benchmark Email
Triggers the automation when a new contact is created
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Instant
Contact is updated in Benchmark Email
Triggers the automation when a contact is updated
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Instant
Contact email is changed in Benchmark Email
Triggers the automation when a contact's email is changed
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Instant
Contact is unsubscribed in Benchmark Email
Triggers the automation when a contact unsubscribes from a mailing list
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Create contact in Benchmark Email
Adds a new contact to the database
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Search contact in Benchmark Email
Finds and retrieves contact information
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Update contact in Benchmark Email
Updates contact information with new details
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Create list in Benchmark Email
Generates a new list
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Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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What can you automate with Benchmark Email + Freshworks CRM (Freshsales Suite)?

Streamline your sales and email marketing workflows with powerful automated actions between Benchmark Email and Freshworks CRM (Freshsales Suite).

What you can automate?
🔄
Sync new contacts instantly between Benchmark Email and Freshworks CRM
Automatically create a contact in Freshworks CRM (Freshsales Suite) whenever a new subscriber joins your Benchmark Email list. Keep your sales pipeline and email marketing database completely aligned without manual data entry.
📋
Capture every submitted contact detail accurately
Map all available contact fields from Benchmark Email into your Freshworks CRM (Freshsales Suite) records instead of just names and emails. Your CRM becomes a richer source for sales outreach and pipeline management.
🔔
Alert your sales team the moment a contact is created
Notify your team immediately when a high-value contact is created in Benchmark Email or a new deal opens in Freshworks CRM (Freshsales Suite). Ensure prompt follow-ups and faster response times for every lead.
🔀
Route records based on submitted contact criteria
Perform different actions in Freshworks CRM (Freshsales Suite) depending on the list or engagement data submitted in Benchmark Email. Direct high-value leads to senior reps while standard contacts enter automated nurture flows.
🔄
Keep contact records up to date as details change
Automatically update Freshworks CRM (Freshsales Suite) contact profiles whenever a subscriber modifies their email or preferences in Benchmark Email. Prevent outdated contact information from slowing down your sales cycle.
🔍
Search and update instead of creating duplicates
Check if a contact already exists in Freshworks CRM (Freshsales Suite) before creating a new entry from Benchmark Email updates. Maintain a clean database free of duplicate records and fragmented contact histories.
📋
Manage status changes and deal updates smoothly
Trigger automated updates across both platforms when deals are won, lost, or updated in Freshworks CRM (Freshsales Suite). Keep your Benchmark Email subscriber segments perfectly synchronised with customer lifecycles.
💬
Extend your workflow with Slack team notifications
Connect your Benchmark Email and Freshworks CRM (Freshsales Suite) flow to Slack so your entire team receives instant updates on new deals, contact creations, and pipeline milestones.
And much more...

Who is Benchmark Email + Freshworks CRM (Freshsales Suite) integration for?

Sales and marketing teams looking to eliminate manual data entry, streamline contact synchronization, and accelerate deal closures across Benchmark Email and Freshworks CRM (Freshsales Suite).

Performance marketers
Performance marketers
Sales representatives
Sales representatives
Account managers
Account managers
Operations leads
Operations leads
Business development teams
Business development teams
Customer success managers
Customer success managers
📈
Performance marketers
You're running email campaigns in Benchmark Email but your CRM reports only update when someone manually exports lists, so the campaign metrics you're optimising against are always a few hours behind — with this integration, every new contact lands in your CRM instantly and your data stays current.
Sales representatives
You need to follow up with leads the moment they show interest, but waiting for manual lead imports means you find out about prospects hours too late — with this integration, every new submission triggers instant contact creation and lets you reach out while interest is high.
📊
Account managers
You answer to stakeholders who want to see pipeline progress and engagement metrics in one view, but disconnected platforms leave gaps in your client history — with this integration, every deal and contact syncs automatically so your reporting is always complete and accurate.
🚀
Operations leads
The volume of new signups is too high for anyone to keep up by hand, leading to missed contacts and unassigned leads across your systems — with this integration, every record flows between your email tools and CRM without manual intervention.
🤝
Business development teams
You own the next sales step and depend on marketing campaigns to hand over qualified contacts without delay — with this integration, every Benchmark Email signup creates a Freshworks CRM (Freshsales Suite) contact immediately so pipeline handoffs happen seamlessly.
🗂️
Customer success managers
You need a reliable customer history across all touchpoints, but manual updates keep leaving missing gaps in contact records — with this integration, every status change and update synchronizes reliably across both platforms.
Our team

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Why choose Integrately to automate Benchmark Email + Freshworks CRM (Freshsales Suite)

Build and manage your Benchmark Email + Freshworks CRM (Freshsales Suite) automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Benchmark Email + Freshworks CRM (Freshsales Suite) with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Benchmark Email to Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
You can connect Benchmark Email to Freshworks CRM (Freshsales Suite) in 1 click using ready templates, or ask Integrately AI to build the automation for you. It also connects with Shopify, Calendly, Mailchimp, and 1,500+ other apps.
Can I automatically sync my Benchmark Email contacts to Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Can I connect Benchmark Email, Freshworks CRM (Freshsales Suite), and Shopify?
Frequently Asked Questions
What is a good Zapier alternative for Benchmark Email and Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
How does Benchmark Email handle contact data updates here?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) manage deal updates in this integration?
Frequently Asked Questions
Do I need coding skills to automate Benchmark Email and Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Is the Benchmark Email and Freshworks CRM (Freshsales Suite) integration free?
Frequently Asked Questions
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