Bigcommerce + Chatra Integration
Integrate Bigcommerce to Chatra in one click, or tell Integrately AI how you want each customer handled. Capture chat details, create customers and orders in Bigcommerce, and sync your workflow automatically.
Free forever.Use premium features free for 14 days.1.
Order is placed in Bigcommerce- Order is updated in Bigcommerce
- Order status is updated in Bigcommerce Instant
- Order is created in Bigcommerce Instant
- Order is updated in Bigcommerce Instant
- Customer is created in Bigcommerce Instant
- Customer is updated in Bigcommerce Instant
- Customer address is created in Bigcommerce Instant
- Customer address is updated in Bigcommerce Instant
- Product is created in Bigcommerce Instant
- Cart is created in Bigcommerce Instant
- Cart is abandoned in Bigcommerce Instant
- Cart is updated in Bigcommerce Instant
- Shipment is created in Bigcommerce Instant
Conversation is started in Chatra Instant- Message is received in Chatra Instant
- Chat is finished in Chatra Instant
2.
- Get product variants by product id in Bigcommerce
- Create order in Bigcommerce
- Create customer in Bigcommerce
- Search customer in Bigcommerce
- Create product in Bigcommerce
- Search product in Bigcommerce
- Get orders of the customer in Bigcommerce
- Create customer address in Bigcommerce
- Search customer addresses in Bigcommerce
- Create blog post in Bigcommerce
Trusted by experts at...
Ready Workflows for Bigcommerce + Chatra Integration
Capture chats, create customers, record orders, and sync data, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Bigcommerce + Chatra flow
Sync your chat and e-commerce data with marketing platforms, support desks, and team communication tools. Pick a combination and activate it in one click.
+
Shopify (3)
Shopify (3) +
Mailchimp (3)
Mailchimp (3) +
QuickBooks Online (3)
QuickBooks Online (3) +
Google Analytics 4 (3)
Google Analytics 4 (3) +
Slack (3)
Slack (3) +
Zendesk (3)
Zendesk (3) C
B
S
When a conversation is started in Chatra, create a customer in Bigcommerce and add a customer in Shopify.
New chat participants become active customers in both Bigcommerce and Shopify instantly.
C
B
S
When a message is received in Chatra, create an order in Bigcommerce and generate a draft order in Shopify.
Incoming chat requests turn into Bigcommerce orders and Shopify draft orders right away.
C
B
S
When a chat is finished in Chatra, search customer in Bigcommerce and update product inventory in Shopify.
Finished chats trigger customer verification in Bigcommerce and inventory updates in Shopify.
Supported triggers and actions for Bigcommerce and Chatra
Mix and match to build the exact automation you need
Bigcommerce Triggers & Actions
Instant
Order status is updated in Bigcommerce
Triggers the automation when the order status changes
Try it → Instant
Customer is created in Bigcommerce
Triggers the automation when a new customer is created
Try it → Instant
Customer is updated in Bigcommerce
Triggers the automation when customer details are updated
Try it → Instant
Customer address is created in Bigcommerce
Triggers the automation when a new customer address is added
Try it → Instant
Customer address is updated in Bigcommerce
Triggers the automation when a customer's address is updated
Try it → Instant
Product is created in Bigcommerce
Triggers the automation when a new product is created
Try it → Instant
Cart is abandoned in Bigcommerce
Triggers the automation when a user abandons their cart
Try it → Instant
Cart is updated in Bigcommerce
Triggers the automation when an item is added or removed from a cart
Try it → Instant
Shipment is created in Bigcommerce
Triggers the automation when a shipment is created
Try it → Chatra Triggers & Actions
Instant
Conversation is started in Chatra
Triggers the automation when a new conversation is initiated
Try it → Instant
Message is received in Chatra
Triggers the automation when a new message is received
Try it → Instant
Chat is finished in Chatra
Triggers the automation when a chat is marked as complete
Try it → What can you automate with Bigcommerce + Chatra?
Streamline your support and e-commerce operations with ready-to-use automation flows.
💬
Create Bigcommerce customers from Chatra conversations
Turn every new chat participant into a registered customer profile in Bigcommerce automatically. Eliminate manual data entry and ensure every visitor is recorded.
📝
Capture every submitted chat detail
Map available chat messages and visitor information directly into Bigcommerce order and customer fields instead of copying text by hand. Your store records become complete.
🔔
Notify your team as soon as chats arrive
Alert your sales or support staff instantly on Slack whenever a conversation starts or an order is placed. No visitor inquiry gets overlooked.
🔀
Route records based on submitted visitor fields
Send VIP chat inquiries to priority sales channels while handling standard support questions through your regular workflow. Direct traffic according to custom rules.
🔄
Keep store records up to date as chats progress
Update customer addresses, order statuses, and product inventories in Bigcommerce as chat conversations evolve and conclude.
🔍
Search and update instead of creating duplicates
Check if a customer already exists in Bigcommerce before creating a new record. Maintain a clean database without redundant entries.
📦
Handle later status changes and order updates
Manage order creation, shipment updates, and cart activities in Bigcommerce triggered by customer support interactions.
🔗
Extend your chat flow to external support apps
Connect Chatra and Bigcommerce with Zendesk, Slack, or QuickBooks to build multi-step workflows that span your entire tech stack.
And much more...
Who is Bigcommerce + Chatra integration for?
Store owners, support leads, and sales teams seeking streamlined customer onboarding and order management save countless hours with this integration.
E-commerce Managers
Customer Support Leads
Account Managers
Customer Service Reps
Sales Representatives
Operations Directors
📈
E-commerce Managers
You're reviewing chat conversion metrics but your reporting sheet only updates when someone manually exports customer logs, so the order counts you're tracking against are always a few hours behind — with this integration, every new customer lands in Bigcommerce instantly and your data stays current.
⚡
Customer Support Leads
You need to act fast on live visitor inquiries, but support tickets pile up before anyone notices a new chat session started — with this integration, every chat conversation creates records automatically and your team responds without delay.
📋
Account Managers
You answer to clients who want immediate proof of customer onboarding progress, but tracking chats across separate tabs leaves gaps in your update logs — with this integration, customer creation records sync instantly and reporting takes minutes instead of hours.
🛒
Customer Service Reps
The volume of live chat inquiries is too high for anyone to keep up by hand, leading to missed customer profiles and delayed follow-ups — with this integration, every chat interaction triggers instant customer creation and your queue stays manageable.
🤝
Sales Representatives
You own the sales follow-up stage and depend on support staff to hand over qualified leads from live chat manually, causing friction in your pipeline — with this integration, every chat lead lands in Bigcommerce immediately and your outreach starts on time.
🗂️
Operations Directors
You need a reliable customer history in your e-commerce store but keep finding gaps where chat inquiries failed to transfer over to Bigcommerce — with this integration, every conversation logs accurately and your customer database remains complete.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Bigcommerce + Chatra
Build and manage your Bigcommerce + Chatra automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Bigcommerce + Chatra with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Bigcommerce + Chatra Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
Trusted by 42,000+ Customers
Highest Rated Integration Platform on G2
P
ProductHunt
Most upvoted product of the month
Connect Bigcommerce + Chatra Now
In Just 1 Click!
Frequently Asked Questions
How do I connect Bigcommerce to Chatra?
You can connect Bigcommerce to Chatra in 1 click using ready-made workflows on Integrately. Link your accounts, select a template, and start automating customer creation alongside apps like Slack, Shopify, and Zendesk.
Can I automatically create Bigcommerce customers when a chat starts in Chatra?
Can I connect Bigcommerce, Chatra, and Slack?
What is a good Zapier alternative for Bigcommerce and Chatra?
How does Bigcommerce handle customer data during chat automation?
Can Chatra trigger order creation in Bigcommerce?
Do I need coding skills to automate Bigcommerce and Chatra?
Is the Bigcommerce and Chatra integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
You Can Also Connect Bigcommerce or Chatra With 1500+ Other Apps
Popular Bigcommerce Integrations
Connect Bigcommerce to inventory, fulfillment, and accounting tools to streamline your store operations.
See All
Bigcommerce Integrations
Bigcommerce Integrations
No popular apps found
Popular Chatra Integrations
Sync Chatra with CRM, email marketing, and help desk platforms to manage visitor communications effectively.
See All
Chatra Integrations
Chatra Integrations
No popular apps found
