Bigcommerce + Drift Integration
Integrate Bigcommerce to Drift in one click, or tell Integrately AI how you want each customer handled. Capture customer details, update your contacts, sync conversation data, and drive sales immediately.
Free forever.Use premium features free for 14 days.1.
Order is placed in Bigcommerce- Order is updated in Bigcommerce
- Order status is updated in Bigcommerce Instant
- Order is created in Bigcommerce Instant
- Order is updated in Bigcommerce Instant
- Customer is created in Bigcommerce Instant
- Customer is updated in Bigcommerce Instant
- Customer address is created in Bigcommerce Instant
- Customer address is updated in Bigcommerce Instant
- Product is created in Bigcommerce Instant
- Cart is created in Bigcommerce Instant
- Cart is abandoned in Bigcommerce Instant
- Cart is updated in Bigcommerce Instant
- Shipment is created in Bigcommerce Instant
Email is identified in Drift Instant- User reached goal in Drift Instant
- New Conversation is started in Drift Instant
- Conversation is pushed in Drift Instant
- Message is created in Drift Instant
2.
- Get product variants by product id in Bigcommerce
- Create order in Bigcommerce
- Create customer in Bigcommerce
- Search customer in Bigcommerce
- Create product in Bigcommerce
- Search product in Bigcommerce
- Get orders of the customer in Bigcommerce
- Create customer address in Bigcommerce
- Search customer addresses in Bigcommerce
- Create blog post in Bigcommerce
- Create Contact in Drift
- Update Contact in Drift
- Update contact via non-Drift Id in Drift
- Search contact by email in Drift
- Create Timeline Event in Drift
- Create Conversation in Drift
Trusted by experts at...
Ready Workflows for Bigcommerce + Drift Integration
Create Drift contacts from new Bigcommerce customers, update contact records, sync order details, and drive sales, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Bigcommerce + Drift flow
Streamline post-purchase communication, sync customer records across marketing platforms, and alert your support team instantly. Pick a combination and activate it in one click.
+
Shopify (4)
Shopify (4) +
Klaviyo (4)
Klaviyo (4) +
Mailchimp (4)
Mailchimp (4) +
Google Analytics 4 (4)
Google Analytics 4 (4) +
Zendesk (4)
Zendesk (4) +
Stripe (4)
Stripe (4) B
S
D
When a Bigcommerce order is created, create an order in Shopify and update the contact in Drift
New Bigcommerce orders appear in Shopify and update Drift contacts instantly without manual data entry.
B
S
D
When a Bigcommerce customer is created, create a customer in Shopify and create a contact in Drift
Every Bigcommerce customer profile creates a new Shopify account and registers a new Drift contact automatically.
B
S
D
When Bigcommerce order status is updated, update Shopify and create a timeline event in Drift
Order status changes in Bigcommerce update Shopify records and log timeline events in Drift.
B
C
S
D
Use ChatGPT to analyse new Bigcommerce orders, create a Shopify product if needed, and log it in Drift
ChatGPT analyses Bigcommerce orders to structure product details for Shopify and record events in Drift.
Supported triggers and actions for Bigcommerce and Drift
Mix and match to build the exact automation you need
Bigcommerce Triggers & Actions
Instant
Order status is updated in Bigcommerce
Triggers the automation when the order status changes
Try it → Instant
Customer is created in Bigcommerce
Triggers the automation when a new customer is created
Try it → Instant
Customer is updated in Bigcommerce
Triggers the automation when customer details are updated
Try it → Instant
Customer address is created in Bigcommerce
Triggers the automation when a new customer address is added
Try it → Instant
Customer address is updated in Bigcommerce
Triggers the automation when a customer's address is updated
Try it → Instant
Product is created in Bigcommerce
Triggers the automation when a new product is created
Try it → Instant
Cart is abandoned in Bigcommerce
Triggers the automation when a user abandons their cart
Try it → Instant
Cart is updated in Bigcommerce
Triggers the automation when an item is added or removed from a cart
Try it → Instant
Shipment is created in Bigcommerce
Triggers the automation when a shipment is created
Try it → Drift Triggers & Actions
Instant
Email is identified in Drift
Triggers the automation when email address of any lead is captured
Try it → Instant
User reached goal in Drift
Triggers the automation when the user reaches a particular goal
Try it → Instant
New Conversation is started in Drift
Triggers the automation when a new conversation is initiated
Try it → Instant
Conversation is pushed in Drift
Triggers the automation when a conversation is pushed to another user or team
Try it → What can you automate with Bigcommerce + Drift?
Streamline your e-commerce operations by connecting every store event directly to your customer communication workflows.
🛒
Turn Bigcommerce orders into instant Drift contacts
When a new order is placed in Bigcommerce, automatically create or update the corresponding contact in Drift to kick off sales conversations.
📝
Capture complete customer details without manual entry
Map every submitted Bigcommerce customer profile and address directly into Drift fields without copy-pasting between systems.
💬
Trigger conversations on cart abandonment
When a cart is abandoned in Bigcommerce, automatically initiate a conversation in Drift to re-engage prospective buyers in real time.
🔀
Route high-value orders dynamically
If a Bigcommerce order meets specific criteria, create a priority contact in Drift and trigger personalised messaging.
🔄
Keep customer records synchronized continuously
Whenever customer details are updated in Bigcommerce, automatically push the latest information to your Drift contact profiles.
🔍
Prevent duplicate contact entries
Search existing Drift contacts by email before creating new ones from Bigcommerce customer data to keep your database clean.
📦
Track order status changes in real time
When an order status or shipment is updated in Bigcommerce, log a timeline event in Drift to keep support teams informed.
🔌
Connect Bigcommerce data to Shopify workflows
Automatically sync store orders between Bigcommerce and Shopify while updating customer records in Drift in one complete pipeline.
And much more...
Who is Bigcommerce + Drift integration for?
Connecting Bigcommerce and Drift helps e-commerce teams, sales reps, and store owners instantly turn online store activity into active customer conversations without manual data entry.
E-commerce Managers
Sales Representatives
Account Managers
Store Owners
Fulfillment Specialists
Operations Directors
📈
E-commerce Managers
You're tracking store performance in Bigcommerce, but new orders take hours to reach your sales team in Drift — with this integration, every new order triggers an instant contact update so your team engages buyers immediately.
🎯
Sales Representatives
You're manually checking Bigcommerce for customer activity, but leads go cold before you spot them in Drift — automating both apps means every customer creation instantly creates a Drift contact to drive sales on the spot.
🤝
Account Managers
You're handling client stores in Bigcommerce, but communication history is missing when they message via Drift — connecting these apps means every customer update syncs instantly to keep your support context complete.
🛒
Store Owners
You're launching products and handling heavy Bigcommerce traffic, but customer inquiries outpace your manual Drift replies — with this integration, every cart creation and order placement flows straight into Drift chats automatically.
📦
Fulfillment Specialists
You're updating order statuses in Bigcommerce, but customers keep asking about shipping in Drift without context — automating both apps means order updates instantly push timeline events to your Drift conversations.
📋
Operations Directors
You're maintaining customer databases across Bigcommerce, but manual exports leave gaps in your Drift history — this integration means every address update and customer creation logs reliably without missing entries.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Bigcommerce + Drift
Build and manage your Bigcommerce + Drift automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Bigcommerce + Drift with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Bigcommerce + Drift Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Bigcommerce to Drift?
You can connect Bigcommerce to Drift in 1 click using ready templates or ask Integrately AI to build your automation. It also integrates smoothly with Shopify, Klaviyo, Mailchimp, and 1,500+ other apps.
Can I sync Bigcommerce store orders with Drift contacts automatically?
Can I connect Bigcommerce, Drift, and Shopify?
What is a good Zapier alternative for Bigcommerce and Drift?
How does Bigcommerce handle customer data sync in this integration?
How does Drift manage contact updates during order placement?
Can I automate this workflow without any coding experience?
Is the Bigcommerce and Drift integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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