Facebook Messenger + Bigcommerce Integration

Integrate Bigcommerce to Facebook Messenger in one click, or tell Integrately AI how you want each order handled. Send instant customer updates, confirm shipping statuses, alert your fulfillment team, and keep buyers informed automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Facebook Messenger
    Message is received in Facebook Messenger Instant
  • Bigcommerce
    Order is placed in Bigcommerce
  • Bigcommerce
    Order is updated in Bigcommerce
  • Bigcommerce
    Order status is updated in Bigcommerce Instant
  • Bigcommerce
    Order is created in Bigcommerce Instant
  • Bigcommerce
    Order is updated in Bigcommerce Instant
  • Bigcommerce
    Customer is created in Bigcommerce Instant
  • Bigcommerce
    Customer is updated in Bigcommerce Instant
  • Bigcommerce
    Customer address is created in Bigcommerce Instant
  • Bigcommerce
    Customer address is updated in Bigcommerce Instant
  • Bigcommerce
    Product is created in Bigcommerce Instant
  • Bigcommerce
    Cart is created in Bigcommerce Instant
  • Bigcommerce
    Cart is abandoned in Bigcommerce Instant
  • Bigcommerce
    Cart is updated in Bigcommerce Instant
  • Bigcommerce
    Shipment is created in Bigcommerce Instant
Arrow Right
2.
  • Facebook Messenger
    Send message from page in Facebook Messenger
  • Bigcommerce
    Get product variants by product id in Bigcommerce
  • Bigcommerce
    Create order in Bigcommerce
  • Bigcommerce
    Create customer in Bigcommerce
  • Bigcommerce
    Search customer in Bigcommerce
  • Bigcommerce
    Create product in Bigcommerce
  • Bigcommerce
    Search product in Bigcommerce
  • Bigcommerce
    Get orders of the customer in Bigcommerce
  • Bigcommerce
    Create customer address in Bigcommerce
  • Bigcommerce
    Search customer addresses in Bigcommerce
  • Bigcommerce
    Create blog post in Bigcommerce

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Ready Workflows Ready Workflows for Bigcommerce + Facebook Messenger Integration

Capture new orders, notify customers of shipment updates, alert your support team of new queries, and manage customer records, all in just one click.

Most popular automationmost-popular-automations
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Connect more apps to your Bigcommerce + Facebook Messenger flow

Sync store data to marketing lists, support tickets, and spreadsheets to handle fulfillment and customer follow-up. Pick a combination and activate it in one click.

Facebook Messenger
Bigcommerce
+
ShopifyShopify (4)
+
KlaviyoKlaviyo (4)
+
MetaMeta (3)
+
ZendeskZendesk (3)
+
Google SheetsGoogle Sheets (4)
+
StripeStripe (3)
B
S
F
Create a Shopify order from every new Bigcommerce purchase, and notify the customer in Facebook Messenger
New Bigcommerce orders generate a matching Shopify entry and trigger a Facebook Messenger notification immediately, removing manual entry steps.
B
S
F
Log every abandoned Bigcommerce cart in Shopify, and send a recovery message in Facebook Messenger
Abandoned Bigcommerce carts appear in Shopify for tracking while Facebook Messenger sends a direct message to the customer.
B
S
F
When a Bigcommerce product is created, add it to Shopify and notify your team in Facebook Messenger
New Bigcommerce products sync to Shopify automatically while Facebook Messenger alerts your team to the catalog update.
B
S
F
When a Bigcommerce shipment is created, update Shopify fulfillment and notify the customer in Facebook Messenger
Fulfillment updates in Bigcommerce sync to Shopify and trigger a shipping notification in Facebook Messenger.

Supported triggers and actions for Facebook Messenger and Bigcommerce

Mix and match to build the exact automation you need

Facebook Messenger
Facebook Messenger Triggers & Actions
Instant
Message is received in Facebook Messenger
Triggers the automation when a new message is received
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Send message from page in Facebook Messenger
Sends a message from a page
Try it →
Bigcommerce
Bigcommerce Triggers & Actions
Order is placed in Bigcommerce
Triggers the automation when a new order is placed
Try it →
Order is updated in Bigcommerce
Triggers the automation when any order is updated
Try it →
Instant
Order status is updated in Bigcommerce
Triggers the automation when the order status changes
Try it →
Instant
Order is created in Bigcommerce
Triggers the automation when a new order is created
Try it →
Instant
Order is updated in Bigcommerce
Try it →
Instant
Customer is created in Bigcommerce
Triggers the automation when a new customer is created
Try it →
Instant
Customer is updated in Bigcommerce
Triggers the automation when customer details are updated
Try it →
Instant
Customer address is created in Bigcommerce
Triggers the automation when a new customer address is added
Try it →
Instant
Customer address is updated in Bigcommerce
Triggers the automation when a customer's address is updated
Try it →
Instant
Product is created in Bigcommerce
Triggers the automation when a new product is created
Try it →
Instant
Cart is created in Bigcommerce
Triggers the automation when a new cart is created
Try it →
Instant
Cart is abandoned in Bigcommerce
Triggers the automation when a user abandons their cart
Try it →
Instant
Cart is updated in Bigcommerce
Triggers the automation when an item is added or removed from a cart
Try it →
Instant
Shipment is created in Bigcommerce
Triggers the automation when a shipment is created
Try it →
Get product variants by product id in Bigcommerce
Retrieves all product variants associated with a product id
Try it →
Create order in Bigcommerce
Creates a new order
Try it →
Create customer in Bigcommerce
Adds a new customer to the database
Try it →
Search customer in Bigcommerce
Locates and retrieves customer information
Try it →
Create product in Bigcommerce
Generates and launch new products
Try it →
Search product in Bigcommerce
Searches for a product
Try it →
Get orders of the customer in Bigcommerce
Retrieves and display detailed order information for a customer
Try it →
Create customer address in Bigcommerce
Generates and store new customer addresses
Try it →
Search customer addresses in Bigcommerce
Retrieves and display customer addresses from the database for easy access
Try it →
Create blog post in Bigcommerce
Generates and publish a new blog post
Try it →

What can you automate with Bigcommerce + Facebook Messenger?

Streamline customer communication, order tracking, and status updates by connecting your store events directly to real-time messaging.

What you can automate?
Trigger instant messaging on every new order
Send automated Facebook Messenger messages the moment a new order is placed in Bigcommerce, keeping buyers informed without manual intervention.
📋
Capture every submitted customer field
Map all available Bigcommerce customer details and order notes into your messaging workflows instead of just basic contact names.
🔔
Alert the right team member immediately
Notify your fulfillment or support staff via Facebook Messenger as soon as important store events occur in Bigcommerce.
🔀
Route messages based on order status
Send different Facebook Messenger follow-ups depending on whether a Bigcommerce order is completed, pending, or updated.
🔄
Keep store records synchronized in real time
Update customer details and shipment statuses across your connected tools automatically whenever changes happen in Bigcommerce.
🔍
Search and update existing customer records
Look up existing buyer profiles in Bigcommerce before triggering automated Facebook Messenger updates to prevent duplicate threads.
📦
Handle later fulfillment and shipment changes
Trigger automated messaging whenever a new shipment is created or an order status changes in Bigcommerce.
🔗
Extend your workflow to Google Sheets
Connect Bigcommerce and Facebook Messenger to Google Sheets to log every store transaction alongside your messaging logs.
And much more...

Who is Bigcommerce + Facebook Messenger integration for?

E-commerce store owners, support managers, and sales teams managing high order volumes can eliminate manual messaging and keep customers instantly informed across channels.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Agency account managers
Agency account managers
E-commerce founders
E-commerce founders
Fulfillment supervisors
Fulfillment supervisors
Finance managers
Finance managers
📈
Performance marketers
You're reviewing Bigcommerce sales reports but your ad conversion logs only update when someone manually exports data, so the metrics you're optimising against are always a few hours behind — with this integration, every new order lands instantly and your campaign numbers stay current.
🎧
Customer support leads
You're managing customer inquiries about Bigcommerce orders but find out about shipping updates too late, so buyers get frustrated waiting for answers — automating both apps means every shipment trigger instantly notifies the buyer on Facebook Messenger and support issues are resolved proactively.
📊
Agency account managers
You're reporting on Bigcommerce store performance to clients who want real-time progress updates, but manual report building eats up your day — connecting these apps means every store transaction is logged automatically and client stakeholders receive instant visibility.
🛍️
E-commerce founders
You're handling high volumes of Bigcommerce customer signups and orders by hand, but manual message sending cannot keep up with store growth — with this integration, every customer creation triggers immediate engagement and your store operations run smoothly.
📦
Fulfillment supervisors
You're depending on sales staff to hand over Bigcommerce order details before you can process shipments, leading to avoidable delays — automating both apps means shipment triggers flow directly into your logistics queue and fulfillment starts immediately.
💳
Finance managers
You're auditing Bigcommerce transactions and constantly finding gaps in your financial history caused by missed manual entries — this integration means every order and customer record is captured accurately without gaps.
Our team

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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Facebook Messenger + Bigcommerce

Build and manage your Facebook Messenger + Bigcommerce automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Facebook Messenger + Bigcommerce with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Bigcommerce to Facebook Messenger?
Frequently Asked Questions
You can connect Bigcommerce to Facebook Messenger in one click using ready-made templates on Integrately, or by asking Integrately AI to build the automation for you. It takes just minutes to link your accounts and sync your store orders with messaging workflows.
Can I automatically send Facebook Messenger alerts when a Bigcommerce order is placed?
Frequently Asked Questions
Can I connect Bigcommerce, Facebook Messenger, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Bigcommerce and Facebook Messenger?
Frequently Asked Questions
How are Bigcommerce orders and customer details handled during automation?
Frequently Asked Questions
Can I send personalized messages through Facebook Messenger based on customer data?
Frequently Asked Questions
Do I need coding skills to automate Bigcommerce and Facebook Messenger?
Frequently Asked Questions
Is the Bigcommerce and Facebook Messenger integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Bigcommerce or Facebook Messenger With 1500+ Other Apps

Bigcommerce
Popular Bigcommerce Integrations
Connect Bigcommerce to accounting, inventory management, and shipping tools to streamline your e-commerce operations.
Facebook Messenger
Popular Facebook Messenger Integrations
Sync Facebook Messenger with CRMs, email marketing platforms, and support desks to manage customer relationships effectively.