Create Bigcommerce customer for new Intercom user
Intercom + Bigcommerce Integration
Bigcommerce + Intercom Integration
Integrate Bigcommerce to Intercom in one click, or tell Integrately AI how you want each customer handled. Sync customer records, update contact profiles, alert your support team, and trigger follow-up messages automatically.
Free forever.Use premium features free for 14 days.1.
Order is placed in Bigcommerce- Order is updated in Bigcommerce
- Order status is updated in Bigcommerce Instant
- Order is created in Bigcommerce Instant
- Order is updated in Bigcommerce Instant
- Customer is created in Bigcommerce Instant
- Customer is updated in Bigcommerce Instant
- Customer address is created in Bigcommerce Instant
- Customer address is updated in Bigcommerce Instant
- Product is created in Bigcommerce Instant
- Cart is created in Bigcommerce Instant
- Cart is abandoned in Bigcommerce Instant
- Cart is updated in Bigcommerce Instant
- Shipment is created in Bigcommerce Instant
Note is added to conversation in Intercom Instant- Message is created from user or lead in Intercom Instant
- Email is added to lead in Intercom Instant
- Lead is tagged in Intercom Instant
- Lead is untagged in Intercom Instant
- User or lead is replied in Intercom Instant
- Admin opened conversation in Intercom Instant
- Conversation is closed by admin in Intercom Instant
- Teammate replied in Intercom Instant
- Admin initiates conversation in Intercom Instant
- Conversation is assigned to any teammate in Intercom Instant
- User is created in Intercom Instant
- User is deleted in Intercom Instant
- User is unsubscribed in Intercom Instant
- User email is updated in Intercom Instant
- Company is created in Intercom Instant
- Event is created in Intercom Instant
- Conversation is tagged in Intercom Instant
- Conversation is partially deleted in Intercom Instant
- Conversation is snoozed in Intercom Instant
- Lead is created in Intercom Instant
2.
- Get product variants by product id in Bigcommerce
- Create order in Bigcommerce
- Create customer in Bigcommerce
- Search customer in Bigcommerce
- Create product in Bigcommerce
- Search product in Bigcommerce
- Get orders of the customer in Bigcommerce
- Create customer address in Bigcommerce
- Search customer addresses in Bigcommerce
- Create blog post in Bigcommerce
- Add/Remove tag on company in Intercom
- Send message in Intercom
- Create event in Intercom
- Search user in Intercom
- Search lead in Intercom
- Search company in Intercom
- Update company in Intercom
- Remove tag from user in Intercom
- Add contact to company in Intercom
- Get admin by id in Intercom
- Add tag on lead in Intercom
- Update lead in Intercom
- Create lead in Intercom
- Update user in Intercom
- Add tag to user in Intercom
- Create user in Intercom
Trusted by experts at...
Ready Workflows for Bigcommerce + Intercom Integration
Create users, sync customer profiles, update company records, and trigger follow-up messages, all in just one click.
Most popular automation
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Bigcommerce + Intercom flow
Send store data to marketing tools, analytics platforms, and payment gateways the moment events occur. Pick a combination and activate it in one click.
+
Shopify (4)
Shopify (4) +
Mailchimp (4)
Mailchimp (4) +
Klaviyo (4)
Klaviyo (4) +
Google Analytics 4 (4)
Google Analytics 4 (4) +
Stripe (4)
Stripe (4) +
Google Sheets (4)
Google Sheets (4) B
S
I
Create a Shopify product when a Bigcommerce product is created, and send a confirmation message in Intercom
New Bigcommerce products instantly generate matching Shopify items while sending an alert message in Intercom, eliminating manual catalog updates.
B
S
I
When an order is placed in Bigcommerce, create an order in Shopify and add an event in Intercom
Store purchases logged in Bigcommerce automatically generate Shopify orders and record tracking events in Intercom.
B
S
I
When a customer is created in Bigcommerce, add a customer in Shopify and update the user profile in Intercom
New store registrants in Bigcommerce instantly update customer databases in Shopify and refresh user profiles in Intercom.
B
S
I
When a cart is abandoned in Bigcommerce, create a draft order in Shopify and send a follow-up message in Intercom
Abandoned checkouts in Bigcommerce trigger Shopify draft orders and proactive Intercom messaging to recover lost sales.
Supported triggers and actions for Bigcommerce and Intercom
Mix and match to build the exact automation you need
Bigcommerce Triggers & Actions
Instant
Order status is updated in Bigcommerce
Triggers the automation when the order status changes
Try it → Instant
Customer is created in Bigcommerce
Triggers the automation when a new customer is created
Try it → Instant
Customer is updated in Bigcommerce
Triggers the automation when customer details are updated
Try it → Instant
Customer address is created in Bigcommerce
Triggers the automation when a new customer address is added
Try it → Instant
Customer address is updated in Bigcommerce
Triggers the automation when a customer's address is updated
Try it → Instant
Product is created in Bigcommerce
Triggers the automation when a new product is created
Try it → Instant
Cart is abandoned in Bigcommerce
Triggers the automation when a user abandons their cart
Try it → Instant
Cart is updated in Bigcommerce
Triggers the automation when an item is added or removed from a cart
Try it → Instant
Shipment is created in Bigcommerce
Triggers the automation when a shipment is created
Try it → Intercom Triggers & Actions
Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
Try it → Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
Try it → Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
Try it → Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
Try it → Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
Try it → Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
Try it → Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
Try it → Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
Try it → Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
Try it → Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
Try it → Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
Try it → Instant
Company is created in Intercom
Triggers the automation when a new company is created
Try it → Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
Try it → Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
Try it → Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
Try it → What can you automate with Bigcommerce + Intercom?
Streamline your e-commerce operations by syncing store orders, customer profiles, and support interactions automatically.
🛒
Sync store orders to customer accounts instantly
Automatically create Intercom users and update customer profiles whenever a new order is placed in Bigcommerce.
📋
Capture every submitted customer field
Map detailed customer addresses, custom order notes, and product selections directly into support records without missing data.
🔔
Alert support teams the moment orders arrive
Trigger instant messaging and event logs in Intercom as soon as store customers complete purchases or abandon carts.
🔀
Route actions based on submitted order criteria
Handle VIP orders, high-value purchases, and standard customer inquiries differently according to submitted order values.
🔄
Keep customer profiles up to date continuously
Automatically update user email addresses, contact details, and account statuses whenever store data changes in Bigcommerce.
🔍
Search and update instead of creating duplicates
Check existing user records in Intercom before creating new profiles to maintain a clean and organized customer database.
📦
Handle later fulfillment and order status changes
Trigger automated support updates and tracking events whenever store order statuses or shipments are modified.
📊
Extend your workflow to Google Sheets
Log every Bigcommerce order and customer record directly into Google Sheets while updating your support desk in Intercom.
And much more...
Who is Bigcommerce + Intercom integration for?
E-commerce managers, support teams, and customer success professionals use this integration to streamline customer communication, eliminate manual data entry, and resolve buyer issues instantly.
Performance analysts
Support team leads
Client success managers
E-commerce operations teams
Customer onboarding specialists
Store administrators
📈
Performance analysts
You're reviewing store orders and customer support metrics every week, but your records only update when someone manually exports Bigcommerce data, so your performance reports are always a few days behind — with this integration, every new customer and order syncs instantly and your data stays current.
⚡
Support team leads
You need to act fast when customer issues arise, but you find out about new orders or inquiries too late because ticket data stays trapped in Bigcommerce — with this integration, every customer interaction triggers instant support alerts and keeps your team ahead.
🤝
Client success managers
You answer to store owners or stakeholders who want to see daily progress and support metrics, but compiling manual reports takes hours — with this integration, customer data flows into your tracking systems so stakeholders see live updates.
📦
E-commerce operations teams
The volume of new customer orders and support requests is too high for anyone to keep up by hand, leading to missed follow-ups and delayed resolutions — with this integration, every order and user profile updates automatically across platforms.
🔄
Customer onboarding specialists
You own the post-purchase customer journey and depend on someone upstream to hand over order details from Bigcommerce, causing frustrating communication bottlenecks — with this integration, customer data is handed off instantly the moment an order is placed.
🗂️
Store administrators
You need a reliable history of customer interactions and order records, but you keep finding gaps between your store platform and support desk — with this integration, every record is logged accurately to maintain a complete audit trail.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Bigcommerce + Intercom
Build and manage your Bigcommerce + Intercom automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Bigcommerce + Intercom with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Bigcommerce + Intercom Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
Trusted by 42,000+ Customers
Highest Rated Integration Platform on G2
P
ProductHunt
Most upvoted product of the month
Connect Bigcommerce + Intercom Now
In Just 1 Click!
Frequently Asked Questions
How do I connect Bigcommerce to Intercom?
You can connect Bigcommerce to Intercom in one click using pre-built workflows or by using Integrately AI to set up your custom automation instantly alongside tools like Shopify, Mailchimp, and Google Sheets.
Can I automatically sync Bigcommerce orders to Intercom user profiles?
Can I connect Bigcommerce, Intercom, and Google Sheets?
What is a good Zapier alternative for Bigcommerce and Intercom?
How does Bigcommerce customer data transfer to Intercom?
Can I update Intercom user profiles when Bigcommerce orders are updated?
Do I need coding skills to automate Bigcommerce and Intercom?
Is the Bigcommerce and Intercom integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
You Can Also Connect Bigcommerce or Intercom With 1500+ Other Apps
Popular Bigcommerce Integrations
Connect Bigcommerce to CRMs, email tools, and shipping platforms to manage store operations and customer data.
See All
Bigcommerce Integrations
Bigcommerce Integrations
No popular apps found
Popular Intercom Integrations
Sync Intercom with help desks, messaging apps, and analytics tools to streamline customer support and communication.
See All
Intercom Integrations
Intercom Integrations
No popular apps found
