Salesforce Marketing Cloud + Bigcommerce Integration

Integrate Bigcommerce to Salesforce Marketing Cloud in one click, or tell Integrately AI how you want each order handled. Capture order details, upsert subscriber records in Salesforce Marketing Cloud, and trigger transactional emails automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Bigcommerce
    Order is placed in Bigcommerce
  • Bigcommerce
    Order is updated in Bigcommerce
  • Bigcommerce
    Order status is updated in Bigcommerce Instant
  • Bigcommerce
    Order is created in Bigcommerce Instant
  • Bigcommerce
    Order is updated in Bigcommerce Instant
  • Bigcommerce
    Customer is created in Bigcommerce Instant
  • Bigcommerce
    Customer is updated in Bigcommerce Instant
  • Bigcommerce
    Customer address is created in Bigcommerce Instant
  • Bigcommerce
    Customer address is updated in Bigcommerce Instant
  • Bigcommerce
    Product is created in Bigcommerce Instant
  • Bigcommerce
    Cart is created in Bigcommerce Instant
  • Bigcommerce
    Cart is abandoned in Bigcommerce Instant
  • Bigcommerce
    Cart is updated in Bigcommerce Instant
  • Bigcommerce
    Shipment is created in Bigcommerce Instant
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2.
  • Salesforce Marketing Cloud
    Insert data extension record in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Upsert data extension record in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Sends transactional email using TriggerSend in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Create subscriber in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Validate email address in Salesforce Marketing Cloud
  • Bigcommerce
    Get product variants by product id in Bigcommerce
  • Bigcommerce
    Create order in Bigcommerce
  • Bigcommerce
    Create customer in Bigcommerce
  • Bigcommerce
    Search customer in Bigcommerce
  • Bigcommerce
    Create product in Bigcommerce
  • Bigcommerce
    Search product in Bigcommerce
  • Bigcommerce
    Get orders of the customer in Bigcommerce
  • Bigcommerce
    Create customer address in Bigcommerce
  • Bigcommerce
    Search customer addresses in Bigcommerce
  • Bigcommerce
    Create blog post in Bigcommerce

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Ready Workflows Ready Workflows for Bigcommerce + Salesforce Marketing Cloud Integration

Sync new orders, upsert subscriber records, update customer profiles, and trigger transactional emails, all in just one click.

Most popular automationsmost-popular-automations
Bigcommerce + Salesforce Marketing Cloud Integration

Create Salesforce Marketing Cloud contact for new Bigcommerce order

When a new Bigcommerce order is placed, it's important to create a Salesforce Marketing Cloud contact for the customer. This helps to integraiton the customer into your marketing ecosystem and allows you to track their engagement with your brand.

There are a few key pieces of information that you'll need in order to create a new marketing contact: name, email address, and order information. With this information, you can create a new Salesforce Marketing Cloud contact and start sending them targeted communications.

In addition, you can also use this opportunity to upsell or cross-sell other products. By creating a new Salesforce Marketing Cloud contact for every Bigcommerce order, you can maximize your chances of success with each customer.
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Bigcommerce + Salesforce Marketing Cloud flow

Extend your e-commerce data pipeline into team notifications, marketing campaigns, and financial spreadsheets. Pick a combination and activate it in one click.

Salesforce Marketing Cloud
Bigcommerce
+
ShopifyShopify (5)
+
StripeStripe (5)
+
Google Analytics 4Google Analytics 4 (5)
+
MailchimpMailchimp (5)
+
ZendeskZendesk (5)
+
Google SheetsGoogle Sheets (5)
S
B
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When a new Shopify order is placed, create an order in Bigcommerce, and insert a data extension record in Salesforce Marketing Cloud.
Cross-platform sales sync instantly into Bigcommerce while updating your Salesforce Marketing Cloud data extensions.
B
S
S
When a Bigcommerce customer is created, create a customer in Shopify, and create a subscriber in Salesforce Marketing Cloud.
New Bigcommerce customers automatically populate Shopify accounts and register as subscribers in Salesforce Marketing Cloud.
S
B
S
When a Shopify product is created, create a product in Bigcommerce, and upsert a data extension record in Salesforce Marketing Cloud.
New Shopify catalog items instantly generate corresponding products in Bigcommerce and update Salesforce Marketing Cloud records.
B
S
S
When a Bigcommerce order status is updated, update Shopify inventory, and send a transactional email using TriggerSend in Salesforce Marketing Cloud.
Order status changes in Bigcommerce adjust Shopify inventory and trigger automated customer emails in Salesforce Marketing Cloud.
S
B
S
Use Claude to review new Shopify orders, create the order in Bigcommerce if approved, and insert a data extension record in Salesforce Marketing Cloud.
Claude evaluates incoming Shopify orders, pushes approved sales to Bigcommerce, and logs records in Salesforce Marketing Cloud.

Supported triggers and actions for Salesforce Marketing Cloud and Bigcommerce

Mix and match to build the exact automation you need

Salesforce Marketing Cloud
Salesforce Marketing Cloud Triggers & Actions
No trigger is available
Insert data extension record in Salesforce Marketing Cloud
Adds a new record to a data extension within a particular system
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Upsert data extension record in Salesforce Marketing Cloud
Updates or inserts a record into a data extension to ensure that it's up-to-date
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Sends transactional email using TriggerSend in Salesforce Marketing Cloud
Sends a transactional email using triggersend
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Create subscriber in Salesforce Marketing Cloud
Adds new users to the subscription list
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Validate email address in Salesforce Marketing Cloud
Confirm the validity of an email address
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Bigcommerce
Bigcommerce Triggers & Actions
Order is placed in Bigcommerce
Triggers the automation when a new order is placed
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Order is updated in Bigcommerce
Triggers the automation when any order is updated
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Instant
Order status is updated in Bigcommerce
Triggers the automation when the order status changes
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Instant
Order is created in Bigcommerce
Triggers the automation when a new order is created
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Instant
Order is updated in Bigcommerce
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Instant
Customer is created in Bigcommerce
Triggers the automation when a new customer is created
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Instant
Customer is updated in Bigcommerce
Triggers the automation when customer details are updated
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Instant
Customer address is created in Bigcommerce
Triggers the automation when a new customer address is added
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Instant
Customer address is updated in Bigcommerce
Triggers the automation when a customer's address is updated
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Instant
Product is created in Bigcommerce
Triggers the automation when a new product is created
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Instant
Cart is created in Bigcommerce
Triggers the automation when a new cart is created
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Instant
Cart is abandoned in Bigcommerce
Triggers the automation when a user abandons their cart
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Instant
Cart is updated in Bigcommerce
Triggers the automation when an item is added or removed from a cart
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Instant
Shipment is created in Bigcommerce
Triggers the automation when a shipment is created
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Get product variants by product id in Bigcommerce
Retrieves all product variants associated with a product id
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Create order in Bigcommerce
Creates a new order
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Create customer in Bigcommerce
Adds a new customer to the database
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Search customer in Bigcommerce
Locates and retrieves customer information
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Create product in Bigcommerce
Generates and launch new products
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Search product in Bigcommerce
Searches for a product
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Get orders of the customer in Bigcommerce
Retrieves and display detailed order information for a customer
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Create customer address in Bigcommerce
Generates and store new customer addresses
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Search customer addresses in Bigcommerce
Retrieves and display customer addresses from the database for easy access
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Create blog post in Bigcommerce
Generates and publish a new blog post
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What can you automate with Bigcommerce + Salesforce Marketing Cloud?

Streamline your e-commerce workflows by connecting store transactions directly to your marketing automation pipelines.

What you can automate?
🔄
Sync every Bigcommerce order into Salesforce Marketing Cloud automatically
Capture completed store orders the moment they happen and route them straight into your Salesforce Marketing Cloud data extensions without manual intervention.
📝
Capture complete customer addresses and custom order metadata
Map detailed buyer information, shipping addresses, and line-item attributes into your marketing records instead of basic name and email fields.
🔔
Alert your marketing team instantly on high-value orders
Notify stakeholders the second a major transaction clears in Bigcommerce so VIP customer engagement campaigns launch without delay.
🔀
Segment customers based on specific product categories purchased
Route buyers into tailored Salesforce Marketing Cloud lists depending on the exact product type or order value generated in Bigcommerce.
✏️
Keep existing subscriber profiles updated as customer data changes
Modify contact records and mailing preferences automatically in Salesforce Marketing Cloud whenever a shopper updates their account in Bigcommerce.
🔍
Upsert data extension records to prevent duplicate profiles
Check existing customer records before writing new entries so returning shoppers update their profiles rather than creating redundant entries.
📦
Trigger transactional emails when order status shifts to shipped
Send automated shipping confirmations and delivery updates via TriggerSend in Salesforce Marketing Cloud as fulfillment milestones occur.
📊
Extend Bigcommerce and Salesforce Marketing Cloud data into Google Sheets
Push store transactions and marketing logs directly into collaborative spreadsheets for team review, auditing, and financial reporting.
And much more...

Who is Bigcommerce + Salesforce Marketing Cloud integration for?

Ecommerce managers and marketers rely on this integration to eliminate manual data entry, streamline customer segmentation, and automate personalized customer journeys effortlessly.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Agency account managers
Agency account managers
High-volume store owners
High-volume store owners
Fulfillment coordinators
Fulfillment coordinators
Finance analysts
Finance analysts
📈
Performance marketers
You're tracking store revenue in Bigcommerce but your marketing reports only update when someone manually exports data, so the campaign metrics you're optimising against are always a few hours behind — with this integration, every new order populates your marketing records instantly and your data stays current.
Customer support leads
You're managing buyer queries in Bigcommerce but customer details arrive in your support queue too late, so shoppers wait hours for assistance with urgent purchases — connecting these apps means every customer record syncs instantly and your team can respond without delay.
📊
Agency account managers
You're overseeing client stores on Bigcommerce but compiling manual campaign performance reports takes hours, leaving clients waiting for progress updates — automating both apps means every customer touchpoint logs immediately and client dashboards remain fully updated.
📦
High-volume store owners
You're processing hundreds of Bigcommerce transactions daily but staff cannot manually update marketing databases fast enough, leading to missed communication opportunities — with this integration, every order triggers instant subscriber updates and customer lists stay accurate.
🚚
Fulfillment coordinators
You're preparing shipments based on Bigcommerce orders but buyer data gets stuck in disconnected marketing silos, causing delays in post-purchase communications — this integration means every transaction data extension populates automatically and fulfillment messaging fires on schedule.
📑
Finance analysts
You're reconciling Bigcommerce transactions against marketing records but missing subscriber entries create permanent audit gaps in your revenue reports — automating both apps means every order and contact syncs reliably and your historical logs remain complete.
Our team

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Why choose Integrately to automate Salesforce Marketing Cloud + Bigcommerce

Build and manage your Salesforce Marketing Cloud + Bigcommerce automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Salesforce Marketing Cloud + Bigcommerce with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Bigcommerce to Salesforce Marketing Cloud?
Frequently Asked Questions
You can connect Bigcommerce to Salesforce Marketing Cloud in 1-click using ready workflows on Integrately, or ask Integrately AI to build the automation and map the fields. It takes minutes to set up alongside Shopify, Mailchimp, Google Sheets, and 1,500+ other apps.
Can I automatically sync Bigcommerce orders to Salesforce Marketing Cloud data extensions?
Frequently Asked Questions
Can I connect Bigcommerce, Salesforce Marketing Cloud, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Bigcommerce and Salesforce Marketing Cloud?
Frequently Asked Questions
How do customer updates in Bigcommerce sync with Salesforce Marketing Cloud?
Frequently Asked Questions
Can I trigger transactional emails in Salesforce Marketing Cloud from Bigcommerce orders?
Frequently Asked Questions
Do I need coding skills to automate Bigcommerce and Salesforce Marketing Cloud?
Frequently Asked Questions
Is the Bigcommerce and Salesforce Marketing Cloud integration free?
Frequently Asked Questions
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You Can Also Connect Bigcommerce or Salesforce Marketing Cloud With 1500+ Other Apps

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