Bigcommerce + WhatsApp Integration

Integrate Bigcommerce to WhatsApp in one click, or tell Integrately AI how you want each order handled. Send confirmation templates, notify customers of fulfillment updates, and trigger instant follow-up messages automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Bigcommerce
    Order is placed in Bigcommerce
  • Bigcommerce
    Order is updated in Bigcommerce
  • Bigcommerce
    Order status is updated in Bigcommerce Instant
  • Bigcommerce
    Order is created in Bigcommerce Instant
  • Bigcommerce
    Order is updated in Bigcommerce Instant
  • Bigcommerce
    Customer is created in Bigcommerce Instant
  • Bigcommerce
    Customer is updated in Bigcommerce Instant
  • Bigcommerce
    Customer address is created in Bigcommerce Instant
  • Bigcommerce
    Customer address is updated in Bigcommerce Instant
  • Bigcommerce
    Product is created in Bigcommerce Instant
  • Bigcommerce
    Cart is created in Bigcommerce Instant
  • Bigcommerce
    Cart is abandoned in Bigcommerce Instant
  • Bigcommerce
    Cart is updated in Bigcommerce Instant
  • Bigcommerce
    Shipment is created in Bigcommerce Instant
  • WhatsApp
    Message is received in WhatsApp Instant
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2.
  • Bigcommerce
    Get product variants by product id in Bigcommerce
  • Bigcommerce
    Create order in Bigcommerce
  • Bigcommerce
    Create customer in Bigcommerce
  • Bigcommerce
    Search customer in Bigcommerce
  • Bigcommerce
    Create product in Bigcommerce
  • Bigcommerce
    Search product in Bigcommerce
  • Bigcommerce
    Get orders of the customer in Bigcommerce
  • Bigcommerce
    Create customer address in Bigcommerce
  • Bigcommerce
    Search customer addresses in Bigcommerce
  • Bigcommerce
    Create blog post in Bigcommerce
  • WhatsApp
    Send message (using template) in WhatsApp
  • WhatsApp
    Send message in WhatsApp

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Ready Workflows Ready Workflows for Bigcommerce + WhatsApp Integration

Send order confirmations, alert customers about shipping updates, notify teams of abandoned carts, and trigger follow-up messages, all in just one click.

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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Bigcommerce + WhatsApp flow

Bring your e-commerce data into your wider stack to manage store operations, marketing campaigns, and customer support. Pick a combination and activate it in one click.

Bigcommerce
WhatsApp
+
ShopifyShopify (4)
+
MailchimpMailchimp (4)
+
QuickBooks OnlineQuickBooks Online (4)
+
Google SheetsGoogle Sheets (4)
+
ZendeskZendesk (4)
+
StripeStripe (4)
B
S
W
When an order is created in Bigcommerce, create a corresponding order in Shopify, and send a notification message in WhatsApp.
New Bigcommerce orders appear in Shopify instantly while a notification goes out via WhatsApp, keeping your multi-channel storefronts aligned.
B
S
W
When a customer is created in Bigcommerce, create a customer in Shopify, and send a welcome message using template in WhatsApp.
Customer profiles synchronize between Bigcommerce and Shopify while WhatsApp sends an automated welcome greeting.
B
S
W
When a product is created in Bigcommerce, add the product in Shopify, and notify your store team in WhatsApp.
New product listings in Bigcommerce are published to Shopify and announced on WhatsApp for internal tracking.
B
S
W
When a cart is abandoned in Bigcommerce, create a draft order in Shopify, and send a recovery message in WhatsApp.
Recover lost revenue by syncing abandoned carts to Shopify and triggering recovery prompts on WhatsApp.

Supported triggers and actions for Bigcommerce and WhatsApp

Mix and match to build the exact automation you need

Bigcommerce
Bigcommerce Triggers & Actions
Order is placed in Bigcommerce
Triggers the automation when a new order is placed
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Order is updated in Bigcommerce
Triggers the automation when any order is updated
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Instant
Order status is updated in Bigcommerce
Triggers the automation when the order status changes
Try it →
Instant
Order is created in Bigcommerce
Triggers the automation when a new order is created
Try it →
Instant
Order is updated in Bigcommerce
Try it →
Instant
Customer is created in Bigcommerce
Triggers the automation when a new customer is created
Try it →
Instant
Customer is updated in Bigcommerce
Triggers the automation when customer details are updated
Try it →
Instant
Customer address is created in Bigcommerce
Triggers the automation when a new customer address is added
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Instant
Customer address is updated in Bigcommerce
Triggers the automation when a customer's address is updated
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Instant
Product is created in Bigcommerce
Triggers the automation when a new product is created
Try it →
Instant
Cart is created in Bigcommerce
Triggers the automation when a new cart is created
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Instant
Cart is abandoned in Bigcommerce
Triggers the automation when a user abandons their cart
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Instant
Cart is updated in Bigcommerce
Triggers the automation when an item is added or removed from a cart
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Instant
Shipment is created in Bigcommerce
Triggers the automation when a shipment is created
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Get product variants by product id in Bigcommerce
Retrieves all product variants associated with a product id
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Create order in Bigcommerce
Creates a new order
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Create customer in Bigcommerce
Adds a new customer to the database
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Search customer in Bigcommerce
Locates and retrieves customer information
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Create product in Bigcommerce
Generates and launch new products
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Search product in Bigcommerce
Searches for a product
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Get orders of the customer in Bigcommerce
Retrieves and display detailed order information for a customer
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Create customer address in Bigcommerce
Generates and store new customer addresses
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Search customer addresses in Bigcommerce
Retrieves and display customer addresses from the database for easy access
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Create blog post in Bigcommerce
Generates and publish a new blog post
Try it →
WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
Try it →
Send message (using template) in WhatsApp
Sends a message using a template
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Send message in WhatsApp
Delivers a message to a designated recipient
Try it →

What can you automate with Bigcommerce + WhatsApp?

Streamline your store operations, customer communications, and data synchronization between Bigcommerce and WhatsApp.

What you can automate?
🛍️
Send instant order confirmations on WhatsApp
Trigger automated WhatsApp messages the moment an order is placed in Bigcommerce to keep buyers informed right away.
📋
Capture complete customer and order details
Map all submitted buyer information from Bigcommerce directly into your destination apps without losing custom fields.
🔔
Alert your team about new store activity
Notify internal channels on WhatsApp immediately when new customers register or orders require fulfillment.
🔀
Route messages based on order values
Send different message templates or route actions conditionally depending on the purchase total or customer tier.
🔄
Keep store records synchronized in real time
Update customer profiles and inventory levels across your connected software stack as soon as changes occur.
🛡️
Prevent duplicate records automatically
Search existing entries before creating new profiles to keep your database clean and organized.
📦
Handle fulfillment and status updates
Trigger WhatsApp notifications whenever an order status changes or shipment details are created.
🔗
Extend workflows to popular business apps
Connect your Bigcommerce and WhatsApp flow with Google Sheets to log data and trigger multi-app automations.
And much more...

Who is Bigcommerce + WhatsApp integration for?

Store managers, support teams, and marketers save hours every week by automating customer messaging and order synchronization between Bigcommerce and WhatsApp.

E-commerce directors
E-commerce directors
Customer support leads
Customer support leads
Store owners
Store owners
Fulfillment managers
Fulfillment managers
Sales representatives
Sales representatives
Finance analysts
Finance analysts
📈
E-commerce directors
You rely on sales analytics to evaluate store performance, but manual order logging leaves your revenue reports out of date — with this integration, every new order populates your tracking systems instantly and your data stays current.
Customer support leads
You need to respond to buyer inquiries immediately, but delayed order notifications mean customers reach out before your team knows what happened — with this integration, every order event triggers instant team alerts and customer messages.
🤝
Store owners
You manage client expectations and fulfillment updates daily, but scattered communication channels cause missed updates — with this integration, every status change updates your records and notifies clients automatically.
📦
Fulfillment managers
High order volumes make manual shipment notifications impossible to keep up with, leading to delayed tracking details — with this integration, every shipment triggers immediate customer messages without manual effort.
💼
Sales representatives
You depend on upstream order creation to initiate high-value client outreach, but manual handoffs create bottlenecks — with this integration, every new customer profile triggers instant task creation and team notifications.
📊
Finance analysts
You require an accurate audit trail of store transactions, but missing records create gaps in your financial history — with this integration, every purchase logs clean data across your operational apps.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Bigcommerce + WhatsApp

Build and manage your Bigcommerce + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Bigcommerce + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Bigcommerce to WhatsApp?
Frequently Asked Questions
You can connect Bigcommerce to WhatsApp in 1-click using ready workflows on Integrately, or ask Integrately AI to build the automation. It connects seamlessly with popular apps like Shopify, Google Sheets, and Zendesk.
Can I automatically send WhatsApp messages when a new Bigcommerce order is placed?
Frequently Asked Questions
Can I connect Bigcommerce, WhatsApp, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Bigcommerce and WhatsApp?
Frequently Asked Questions
How does Bigcommerce handle order data during automation?
Frequently Asked Questions
How do WhatsApp message templates work in this integration?
Frequently Asked Questions
Do I need coding skills to automate Bigcommerce and WhatsApp?
Frequently Asked Questions
Is the Bigcommerce and WhatsApp integration free?
Frequently Asked Questions
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You Can Also Connect Bigcommerce or WhatsApp With 1500+ Other Apps

Bigcommerce
Popular Bigcommerce Integrations
Connect Bigcommerce to e-commerce, accounting, and inventory tools to manage your storefront operations efficiently.
WhatsApp
Popular WhatsApp Integrations
Sync WhatsApp with CRM, marketing, and support platforms to streamline customer engagement and response times.
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WhatsApp Integrations arrow right
No popular apps found