Zoho CRM + Bigcommerce Integration

Integrate Bigcommerce to Zoho CRM in one click, or tell Integrately AI how you want each order handled. Capture customer details, create or update your CRM records, alert your team, and trigger follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Zoho CRM
    Contact is created in Zoho CRM
  • Zoho CRM
    Contact is updated in Zoho CRM
  • Zoho CRM
    Module entry is created/updated in Zoho CRM Instant
  • Zoho CRM
    Module entry is updated in Zoho CRM Instant
  • Zoho CRM
    Module entry is added in Zoho CRM Instant
  • Zoho CRM
    Lead is created in Zoho CRM
  • Zoho CRM
    Lead is updated in Zoho CRM
  • Zoho CRM
    User is created in Zoho CRM
  • Bigcommerce
    Order is placed in Bigcommerce
  • Bigcommerce
    Order is updated in Bigcommerce
  • Bigcommerce
    Order status is updated in Bigcommerce Instant
  • Bigcommerce
    Order is created in Bigcommerce Instant
  • Bigcommerce
    Order is updated in Bigcommerce Instant
  • Bigcommerce
    Customer is created in Bigcommerce Instant
  • Bigcommerce
    Customer is updated in Bigcommerce Instant
  • Bigcommerce
    Customer address is created in Bigcommerce Instant
  • Bigcommerce
    Customer address is updated in Bigcommerce Instant
  • Bigcommerce
    Product is created in Bigcommerce Instant
  • Bigcommerce
    Cart is created in Bigcommerce Instant
  • Bigcommerce
    Cart is abandoned in Bigcommerce Instant
  • Bigcommerce
    Cart is updated in Bigcommerce Instant
  • Bigcommerce
    Shipment is created in Bigcommerce Instant
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2.
  • Zoho CRM
    Create or Update Lead in Zoho CRM
  • Zoho CRM
    Add attachment in Zoho CRM
  • Zoho CRM
    Create module entry in Zoho CRM
  • Zoho CRM
    Create or Update Module Entry in Zoho CRM
  • Zoho CRM
    Update module entry in Zoho CRM
  • Zoho CRM
    Search module entry in Zoho CRM
  • Zoho CRM
    Get module entry by Id in Zoho CRM
  • Zoho CRM
    Create or Update Contact in Zoho CRM
  • Zoho CRM
    Search contact in Zoho CRM
  • Zoho CRM
    Convert lead in Zoho CRM
  • Zoho CRM
    Search lead in Zoho CRM
  • Zoho CRM
    Add note to module entry in Zoho CRM
  • Zoho CRM
    Add tag in Zoho CRM
  • Bigcommerce
    Create order in Bigcommerce
  • Bigcommerce
    Get product variants by product id in Bigcommerce
  • Bigcommerce
    Create customer in Bigcommerce
  • Bigcommerce
    Search customer in Bigcommerce
  • Bigcommerce
    Create product in Bigcommerce
  • Bigcommerce
    Search product in Bigcommerce
  • Bigcommerce
    Get orders of the customer in Bigcommerce
  • Bigcommerce
    Create customer address in Bigcommerce
  • Bigcommerce
    Search customer addresses in Bigcommerce
  • Bigcommerce
    Create blog post in Bigcommerce

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Ready Workflows Ready Workflows for Bigcommerce + Zoho CRM Integration

Capture customer orders, organise CRM contacts, keep accounts updated, alert your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Bigcommerce + Zoho CRM Integration

Create Zoho CRM module for new Bigcommerce order

With this Bigcommerce - Zoho CRM integration, whenever a new Bigcommerce order is placed, a new Zoho CRM module will be created for it. This simple automation will help you keep track of your orders and make sure that each one is processed properly.

You can even customize your Zoho CRM spreadsheet to include whatever information you need, such as customer contact information, order details, and shipping information. This automation will save you time and ensure that your business runs smoothly.
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Zoho CRM + Bigcommerce Integration

Create Bigcommerce customer for new Zoho CRM contact

Creating a new Bigcommerce customer for every new Zoho CRM contact is a great way to keep your databases in sync. This way, you can be sure that your customers' information is accurate and up to date, and that you're able to track their purchase history.

Additionally, this Zoho CRM - Bigcommerce integration can help you to better understand your customers' needs and preferences, and to target your marketing efforts more effectively. By keeping your Bigcommerce and Zoho CRM systems in sync, you can provide a better experience for your customers and thereby improve your business's bottom line.
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Bigcommerce + Zoho CRM Integration

Create Zoho CRM contact from new Bigcommerce order

As an online store owner, you're likely using Bigcommerce to manage your sales. And if you're like most business owners, you also use a customer relationship management (CRM) tool to keep track of your customers' contact information.

But did you know that you can easily integrate Bigcommerce with Zoho CRM? This integration will allow you to automatically create a contact for each new order in Zoho CRM.

Not only will this save you time, but it will also ensure that your customer data is always up-to-date.
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Connect more apps to your Bigcommerce + Zoho CRM flow

Sync order data to marketing tools, accounting software, and team communication channels once your CRM records update. Pick a combination and activate it in one click.

Zoho CRM
Bigcommerce
+
MailchimpMailchimp (4)
+
QuickBooks OnlineQuickBooks Online (4)
+
ShopifyShopify (4)
+
StripeStripe (4)
+
GmailGmail (4)
+
SlackSlack (4)
B
Z
M
Add every new Bigcommerce customer to Zoho CRM, and subscribe them in Mailchimp.
New Bigcommerce customers appear in Zoho CRM and join your Mailchimp audience instantly without manual exporting.
B
Z
M
When a Bigcommerce order is placed, update Zoho CRM and send a welcome campaign in Mailchimp.
Trigger targeted marketing emails in Mailchimp the moment an order is recorded in Bigcommerce and Zoho CRM.
B
Z
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Use Claude to segment Bigcommerce customers, update Zoho CRM, and add them to Mailchimp tags.
Classify customer value with Claude before updating Zoho CRM and organising subscribers in Mailchimp.
B
Z
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When a Bigcommerce order is updated, update Zoho CRM and update subscriber status in Mailchimp.
Keep subscriber preferences aligned in Mailchimp and contact records current in Zoho CRM following order changes.

Supported triggers and actions for Zoho CRM and Bigcommerce

Mix and match to build the exact automation you need

Zoho CRM
Zoho CRM Triggers & Actions
Contact is created in Zoho CRM
Triggers the automation when a new contact is created
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Contact is updated in Zoho CRM
Triggers the automation when a contact is updated
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Instant
Module entry is created/updated in Zoho CRM
Triggers the automation when a module entry is created or updated
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Instant
Module entry is updated in Zoho CRM
Triggers the automation when any module entry is modified
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Instant
Module entry is added in Zoho CRM
Triggers the automation when a new entry is added to a module
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Lead is created in Zoho CRM
Triggers the automation when a new lead is created
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Lead is updated in Zoho CRM
Triggers the automation when the lead information is updated
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User is created in Zoho CRM
Triggers the automation when a new user is created
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Create or Update Lead in Zoho CRM
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Add attachment in Zoho CRM
Adds an attachment to an email or message
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Create module entry in Zoho CRM
Creates a new entry in a module
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Create or Update Module Entry in Zoho CRM
Creates or updates an entry in a module
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Update module entry in Zoho CRM
Updates the information for a module entry
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Search module entry in Zoho CRM
Searches for a module entry
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Get module entry by Id in Zoho CRM
Retrieves a module entry using its id
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Create or Update Contact in Zoho CRM
Adds or update contact information
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Search contact in Zoho CRM
Finds and retrieves contact information
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Convert lead in Zoho CRM
Convert potential leads into customers
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Search lead in Zoho CRM
Retrieves information for a particular lead
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Add note to module entry in Zoho CRM
Adds a note to a module entry
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Add tag in Zoho CRM
Adds tags to particular items based on predefined criteria
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Bigcommerce
Bigcommerce Triggers & Actions
Order is placed in Bigcommerce
Triggers the automation when a new order is placed
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Order is updated in Bigcommerce
Triggers the automation when any order is updated
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Instant
Order status is updated in Bigcommerce
Triggers the automation when the order status changes
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Instant
Order is created in Bigcommerce
Triggers the automation when a new order is created
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Instant
Order is updated in Bigcommerce
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Instant
Customer is created in Bigcommerce
Triggers the automation when a new customer is created
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Instant
Customer is updated in Bigcommerce
Triggers the automation when customer details are updated
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Instant
Customer address is created in Bigcommerce
Triggers the automation when a new customer address is added
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Instant
Customer address is updated in Bigcommerce
Triggers the automation when a customer's address is updated
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Instant
Product is created in Bigcommerce
Triggers the automation when a new product is created
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Instant
Cart is created in Bigcommerce
Triggers the automation when a new cart is created
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Instant
Cart is abandoned in Bigcommerce
Triggers the automation when a user abandons their cart
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Instant
Cart is updated in Bigcommerce
Triggers the automation when an item is added or removed from a cart
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Instant
Shipment is created in Bigcommerce
Triggers the automation when a shipment is created
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Create order in Bigcommerce
Creates a new order
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Get product variants by product id in Bigcommerce
Retrieves all product variants associated with a product id
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Create customer in Bigcommerce
Adds a new customer to the database
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Search customer in Bigcommerce
Locates and retrieves customer information
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Create product in Bigcommerce
Generates and launch new products
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Search product in Bigcommerce
Searches for a product
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Get orders of the customer in Bigcommerce
Retrieves and display detailed order information for a customer
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Create customer address in Bigcommerce
Generates and store new customer addresses
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Search customer addresses in Bigcommerce
Retrieves and display customer addresses from the database for easy access
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Create blog post in Bigcommerce
Generates and publish a new blog post
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What can you automate with Bigcommerce + Zoho CRM?

Streamline store management and CRM updates with ready-made workflows designed for every stage of your sales cycle.

What you can automate?
🛒
Sync store orders into CRM contacts
Create or update Zoho CRM contacts automatically whenever a new order is placed in Bigcommerce. Your sales team gets immediate access to buyer details without manual data entry.
📋
Capture complete customer details
Map names, emails, and shipping addresses from Bigcommerce directly into Zoho CRM fields. Eliminate partial records and keep your customer database accurate.
🔔
Alert your team instantly
Send automated notifications to your sales or support channels in Slack the moment a valuable Bigcommerce order arrives. Ensure timely follow-up on every purchase.
🔀
Route records based on order value
Apply conditional logic to handle high-value Bigcommerce orders differently in Zoho CRM. Assign priority tags or route leads to senior sales reps automatically.
🔄
Keep statuses updated in real time
Update Zoho CRM module entries automatically whenever an order status or shipping milestone changes in Bigcommerce. Keep all internal stakeholders informed.
👥
Prevent duplicate customer profiles
Search existing database entries before creating new records. Upsert customer data in Zoho CRM to ensure clean, deduplicated contact histories.
💳
Manage refunds and cancellations
Update Zoho CRM records automatically when Bigcommerce orders are cancelled or refunded. Keep customer account statuses accurate and transparent.
✉️
Extend workflows to messaging tools
Connect your core Bigcommerce and Zoho CRM flow with Gmail or Mailchimp to send automated confirmation emails or launch post-purchase marketing campaigns.
And much more...

Who is Bigcommerce + Zoho CRM integration for?

E-commerce teams, sales reps, and store managers eliminate manual data entry and keep customer records synchronised across both platforms.

E-commerce directors
E-commerce directors
Sales representatives
Sales representatives
Account managers
Account managers
Operations leads
Operations leads
Fulfillment coordinators
Fulfillment coordinators
Finance specialists
Finance specialists
📈
E-commerce directors
You're reviewing store performance metrics each week but your CRM records only update when someone manually exports customer files, so the order counts you're analyzing are always hours behind — with this integration, every new order lands in Zoho CRM instantly and your data stays current.
Sales representatives
You need to reach out to buyers quickly after checkout, but customer details sit trapped in Bigcommerce until someone copies them over, so hot leads go cold before you make contact — with this integration, every store customer appears in Zoho CRM the moment they buy so you can follow up immediately.
🤝
Account managers
You answer client questions about recent purchases, but finding order history requires switching between store admin panels and your CRM, leading to frustrating delays during calls — with this integration, complete purchase histories populate inside Zoho CRM automatically.
🔄
Operations leads
Your store volume is growing fast and manual data entry between platforms causes frequent typos and duplicate customer records, creating endless cleanup work — with this integration, customer creation and order sync happen reliably without human error.
📦
Fulfillment coordinators
You depend on sales teams to log shipping details and customer notes in the CRM after orders ship, but handoffs are often delayed or incomplete — with this integration, order statuses and fulfillment events update across both systems instantly.
📋
Finance specialists
You need a reliable history of store transactions for reconciliation, but missing entries between Bigcommerce and Zoho CRM create auditing gaps — with this integration, every order and customer record matches perfectly across platforms.
Our team

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Why choose Integrately to automate Zoho CRM + Bigcommerce

Build and manage your Zoho CRM + Bigcommerce automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Zoho CRM + Bigcommerce with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

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Frequently Asked Questions

How do I connect Bigcommerce to Zoho CRM?
Frequently Asked Questions
You can connect Bigcommerce to Zoho CRM in 1 click using ready templates on Integrately, or ask Integrately AI to build the automation. It links your store and CRM alongside tools like Mailchimp, QuickBooks Online, and Slack.
Can I automatically create a Zoho CRM contact when a Bigcommerce order is placed?
Frequently Asked Questions
Can I connect Bigcommerce, Zoho CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Bigcommerce and Zoho CRM?
Frequently Asked Questions
How does Bigcommerce handle order data during the integration?
Frequently Asked Questions
Can I update existing contacts in Zoho CRM from Bigcommerce updates?
Frequently Asked Questions
Do I need coding skills to automate Bigcommerce and Zoho CRM?
Frequently Asked Questions
Is the Bigcommerce and Zoho CRM integration free?
Frequently Asked Questions
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