Create BigMarker attendee for new Zendesk ticket
Zendesk + BigMarker Integration
BigMarker + Zendesk Integration
Integrate BigMarker to Zendesk in one click, or tell Integrately AI how you want each webinar handled. Track new sessions, create support tickets, assign groups, and notify your team automatically.
Free forever.Use premium features free for 14 days.1.
Conference is created in BigMarker- Attendee is created for conference in BigMarker
- User is registered in a webinar in BigMarker
- Recording is created in BigMarker
- Channel webinar registrant is created in BigMarker
- Webinar is created in channel in BigMarker
Ticket is solved in Zendesk- Ticket is updated in Zendesk
- Ticket is created in Zendesk
- Ticket is created in view in Zendesk
- Activity(Audit) is added for specific ticket in Zendesk
- View is created in Zendesk
- User is created in Zendesk
- Group is created in Zendesk
- Organization is created in Zendesk
2.
- Register user for webinar in BigMarker
- Unregister user in BigMarker
- Add subscriber in BigMarker
- Remove subscriber in BigMarker
- Update subscriber in BigMarker
- Search Conference in BigMarker
- Check if contact is registered in BigMarker
- Search associated sessions of conference in BigMarker
- Refresh Analytics report for webinar in BigMarker
- Generate analytics report for webinar in BigMarker
- Get organization by id in Zendesk
- Create ticket in Zendesk
- Update ticket in Zendesk
- Add comment to ticket in Zendesk
- Search ticket in Zendesk
- Add tag to ticket in Zendesk
- Create user in Zendesk
- Update user in Zendesk
- Search agent in Zendesk
- Search user in Zendesk
- Get user by id in Zendesk
- Create organization in Zendesk
- Update organization in Zendesk
- Search organization in Zendesk
- Search group in Zendesk
Trusted by experts at...
Ready Workflows for BigMarker + Zendesk Integration
Create tickets from new webinars, update organizations, sync user registrations, and log conference recordings, all in just one click.
Most popular automation
Create BigMarker attendee for new Zendesk user
Zendesk + BigMarker Integration
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your BigMarker + Zendesk flow
Route webinar data to CRMs, notify support channels, and trigger follow-up tasks across your entire stack. Pick a combination and activate it in one click.
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Salesforce (4)
Salesforce (4) +
Mailchimp (3)
Mailchimp (3) +
Slack (3)
Slack (3) +
Zoom (3)
Zoom (3) +
Google Calendar (3)
Google Calendar (3) +
Jira Software Cloud (3)
Jira Software Cloud (3) B
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Create a Salesforce lead when a webinar registrant is created in BigMarker, and open a Zendesk ticket
New BigMarker registrants immediately create Salesforce leads and Zendesk tickets, eliminating manual data entry across systems.
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When a Zendesk ticket is created, search conference details in BigMarker and update the Salesforce record
Support tickets automatically pull conference records and update your Salesforce contacts for unified tracking.
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If a Salesforce lead is updated, check conference registration in BigMarker and add a comment to the Zendesk ticket
Keep support tickets updated with the latest Salesforce lead status and BigMarker registration checks.
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When a Zendesk ticket is solved, update subscriber details in BigMarker and log the update in Salesforce
Resolved support tickets trigger subscriber updates in BigMarker and sync the final status to Salesforce.
Supported triggers and actions for BigMarker and Zendesk
Mix and match to build the exact automation you need
BigMarker Triggers & Actions
Attendee is created for conference in BigMarker
Triggers the automation when a new attendee is created for a conference
Try it → User is registered in a webinar in BigMarker
Triggers the automation when a user is registered in a webinar
Try it → Channel webinar registrant is created in BigMarker
Triggers the automation when a new registrant signs up for a webinar
Try it → Webinar is created in channel in BigMarker
Triggers the automation when a webinar is created in a channel
Try it → Zendesk Triggers & Actions
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Try it → Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
Try it → Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it → What can you automate with BigMarker + Zendesk?
Streamline your support workflows and conference management with powerful automated triggers and actions.
🎫
Create Zendesk tickets from new BigMarker conferences
Instantly generate support tickets whenever a new conference or webinar is created in BigMarker, ensuring zero manual setup time.
📋
Capture every submitted attendee and registrant field
Map all webinar registration details directly into Zendesk user profiles and organizations without missing custom data fields.
🔔
Notify support teams the moment events happen
Alert your staff instantly when new attendees register or tickets are updated, keeping response times exceptionally fast.
🔀
Route tickets based on webinar properties
Assign different priority levels and groups in Zendesk depending on the specific conference or channel a user registers for.
🔄
Keep customer records updated across both platforms
Synchronize profile changes, ticket resolutions, and subscriber updates between BigMarker and Zendesk automatically.
🔍
Search and prevent duplicate organizations
Check existing Zendesk organizations before creating new records, ensuring clean data management across your helpdesk.
✅
Handle ticket resolution and analytics updates
Trigger webinar analytics refreshes and subscriber updates as soon as support tickets reach solved status in Zendesk.
💬
Extend your workflow with team messaging apps
Connect Slack alongside BigMarker and Zendesk to broadcast important event and support updates directly to communication channels.
And much more...
Who is BigMarker + Zendesk integration for?
Event coordinators, support leads, and operations managers rely on this integration to eliminate manual data entry and keep conferencing and ticketing platforms synchronized.
Support analytics managers
Event coordinators
Customer success leads
Helpdesk operators
Technical support reps
Operations analysts
📈
Support analytics managers
You're reviewing webinar support tickets every week, but your team records session data manually in spreadsheets so the ticket counts you're reporting on are always a few days behind — with this integration, every conference creates tickets automatically and your data stays current.
⚡
Event coordinators
You're hosting live sessions and waiting for attendee emails before creating support accounts, but registrants slip through the cracks when volume spikes — automating both apps means every webinar registrant creates a Zendesk user instantly.
🤝
Customer success leads
You're updating clients on conference attendance while manually cross-referencing support requests, but communication delays cause missed follow-ups — with this integration, every ticket update flows straight to your session records.
📨
Helpdesk operators
You're handling hundreds of post-webinar queries by hand every day, but manual entry leads to missed inquiries and frustrated attendees — connecting these apps means every attendee record spawns a Zendesk ticket without manual effort.
🎯
Technical support reps
You're waiting for event organizers to notify you about new conferencing sessions before preparing help materials, but information bottlenecks stall your readiness — this integration means conference creation instantly triggers your ticket preparation.
📊
Operations analysts
You're auditing webinar interactions against customer service logs, but missing tickets leave blind spots in your historical reports — with this integration, every conference and ticket event stays perfectly aligned.
Did you know?
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Why choose Integrately to automate BigMarker + Zendesk
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SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions
How do I connect BigMarker to Zendesk?
You can connect BigMarker to Zendesk in 1 click using ready templates or by asking Integrately AI to build the automation. It links BigMarker and Zendesk instantly along with tools like Slack and Salesforce.
Can I automatically create Zendesk tickets when a webinar is created in BigMarker?
Can I connect BigMarker, Zendesk, and Slack?
What is a good Zapier alternative for BigMarker and Zendesk?
How does BigMarker handle attendee data during integration?
Can Zendesk trigger automated actions in BigMarker?
Do I need coding skills to automate BigMarker and Zendesk?
Is the BigMarker and Zendesk integration free?
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