Bitrix24 + Chatbot Integration

Integrate Bitrix24 to Chatbot in one click, or tell Integrately AI how you want each lead handled. Capture incoming messages, create new leads and contacts, update your CRM records, and trigger follow-ups automatically.

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1.
  • Bitrix24
    Quote is created in Bitrix24
  • Bitrix24
    Smart process is created in Bitrix24
  • Bitrix24
    Lead is created in Bitrix24
  • Bitrix24
    Lead is updated in Bitrix24
  • Bitrix24
    Lead is created in Bitrix24 Instant
  • Bitrix24
    Lead is updated in Bitrix24 Instant
  • Bitrix24
    Lead is deleted in Bitrix24 Instant
  • Bitrix24
    Deal is created in Bitrix24
  • Bitrix24
    Deal is created in Bitrix24 Instant
  • Bitrix24
    Deal is updated in Bitrix24 Instant
  • Bitrix24
    Deal is deleted in Bitrix24 Instant
  • Bitrix24
    Contact is created in Bitrix24
  • Bitrix24
    Contact is updated in Bitrix24
  • Bitrix24
    Contact is created in Bitrix24 Instant
  • Bitrix24
    Contact is updated in Bitrix24 Instant
  • Bitrix24
    Contact is deleted in Bitrix24 Instant
  • Bitrix24
    Task is created in Bitrix24 Instant
  • Bitrix24
    Task is updated in Bitrix24 Instant
  • Bitrix24
    Task is deleted in Bitrix24 Instant
  • Bitrix24
    Company is updated in Bitrix24 Instant
  • Bitrix24
    Company is deleted in Bitrix24 Instant
  • Bitrix24
    Company is created in Bitrix24 Instant
  • Chatbot
    Message is received in Chatbot Instant
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2.
  • Bitrix24
    Search lead in Bitrix24
  • Bitrix24
    Create quote in Bitrix24
  • Bitrix24
    Search quote by title in Bitrix24
  • Bitrix24
    Search contact in Bitrix24
  • Bitrix24
    Update quote in Bitrix24
  • Bitrix24
    Create lead in Bitrix24
  • Bitrix24
    Update lead in Bitrix24
  • Bitrix24
    Create contact in Bitrix24
  • Bitrix24
    Update contact in Bitrix24
  • Bitrix24
    Create deal in Bitrix24
  • Bitrix24
    Update deal in Bitrix24
  • Bitrix24
    Get deal by id in Bitrix24
  • Bitrix24
    Search deal in Bitrix24
  • Bitrix24
    Create company in Bitrix24
  • Bitrix24
    Search company in Bitrix24
  • Bitrix24
    Update company in Bitrix24
  • Bitrix24
    Get company by id in Bitrix24
  • Bitrix24
    Search task in Bitrix24
  • Bitrix24
    Get task by id in Bitrix24
  • Bitrix24
    Update task in Bitrix24
  • Bitrix24
    Get lead by id in Bitrix24
  • Bitrix24
    Get contact by id in Bitrix24
  • Bitrix24
    Add comment in Bitrix24

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Ready Workflows Ready Workflows for Bitrix24 + Chatbot Integration

Capture incoming bot messages as Bitrix24 leads, organise responses, update CRM records, alert your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Chatbot + Bitrix24 Integration

Create Bitrix24 deal for new Chatbot response

Integrating your Bitrix24 with your Chatbot, can help you automatically create new deals based on responses recieved. This saves you time and ensures that no opportunities are missed. Plus, it makes it easy to track progress and follow up with customers.

This Chatbot - Bitrix24 integration is an incredibly powerful way to streamline your workflow and ensure that every new lead is followed up on in a timely manner. As a result, it helps you improve your customer relationships and grow your business more effectively.
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Activate
Chatbot + Bitrix24 Integration

Create Bitrix24 contact for new Chatbot response

When someone completes your Chatbot, a new contact is automatically created in your Bitrix24. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the Chatbot is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Chatbot - Bitrix24 integration set up makes it easy to manage your customer relationships and grow your business.
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Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Bitrix24 + Chatbot flow

Route incoming chat leads to your CRM, notify your team on messaging apps, and sync data across your entire stack. Pick a combination and activate it in one click.

Bitrix24
Chatbot
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HubspotHubspot (6)
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CalendlyCalendly (5)
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GmailGmail (5)
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SlackSlack (5)
+
TypeformTypeform (5)
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StripeStripe (5)
C
H
B
Create a HubSpot contact from every message received in Chatbot, and add the lead in Bitrix24.
New chat messages immediately create contacts in HubSpot and leads in Bitrix24 without manual data entry.
C
H
B
When a message is received in Chatbot, update the contact in HubSpot and update the lead in Bitrix24.
Keep existing CRM records current by updating HubSpot contacts and Bitrix24 leads when returning users message your bot.
C
H
B
Create a HubSpot task for every message received in Chatbot, and add a comment in Bitrix24.
Assign follow-up tasks in HubSpot and log chat interactions as comments in Bitrix24 automatically.
C
H
B
If a message received in Chatbot mentions enterprise, create a priority contact in HubSpot and create a deal in Bitrix24.
Route high-value chat inquiries directly into HubSpot and Bitrix24 based on specific keywords.
C
H
B
Use Claude to summarise every message received in Chatbot, save the brief in HubSpot, and create a lead in Bitrix24.
Generate AI summaries of chat conversations and log them across HubSpot and Bitrix24 effortlessly.
C
H
B
S
When a message is received in Chatbot, create a contact in HubSpot, create a lead in Bitrix24, and notify your team in Slack.
Alert your entire team in Slack while simultaneously populating HubSpot and Bitrix24 with new chat leads.

Supported triggers and actions for Bitrix24 and Chatbot

Mix and match to build the exact automation you need

Bitrix24
Bitrix24 Triggers & Actions
Quote is created in Bitrix24
Triggers the automation when a new quote is created
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Smart process is created in Bitrix24
Triggers the automation when a new smart process is created
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Lead is created in Bitrix24
Triggers the automation when a new lead is created
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Lead is updated in Bitrix24
Triggers the automation when the lead information is updated
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Instant
Lead is created in Bitrix24
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Instant
Lead is updated in Bitrix24
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Instant
Lead is deleted in Bitrix24
Triggers the automation when a lead is removed from the system
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Deal is created in Bitrix24
Triggers the automation when a deal is created
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Instant
Deal is created in Bitrix24
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Instant
Deal is updated in Bitrix24
Triggers the automation when a deal is updated
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Instant
Deal is deleted in Bitrix24
Triggers the automation when a deal is deleted
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Contact is created in Bitrix24
Triggers the automation when a new contact is created
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Contact is updated in Bitrix24
Triggers the automation when a contact is updated
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Instant
Contact is created in Bitrix24
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Instant
Contact is updated in Bitrix24
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Instant
Contact is deleted in Bitrix24
Triggers the automation when a contact is removed from the particular list
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Instant
Task is created in Bitrix24
Triggers the automation when a new task is created
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Instant
Task is updated in Bitrix24
Triggers the automation when any task is updated
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Instant
Task is deleted in Bitrix24
Triggers the automation when a task is deleted
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Instant
Company is updated in Bitrix24
Triggers the automation when a company is updated
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Instant
Company is deleted in Bitrix24
Triggers the automation when a company is deleted
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Instant
Company is created in Bitrix24
Triggers the automation when a new company is created
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Search lead in Bitrix24
Retrieves information for a particular lead
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Create quote in Bitrix24
Creates a new quote
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Search quote by title in Bitrix24
Searches for a quote using the title
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Search contact in Bitrix24
Finds and retrieves contact information
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Update quote in Bitrix24
Updates an existing quote
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Create lead in Bitrix24
Generates new leads for potential customers
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Update lead in Bitrix24
Updates the lead information
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Create contact in Bitrix24
Adds a new contact to the database
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Update contact in Bitrix24
Updates contact information with new details
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Create deal in Bitrix24
Generates a new deal with
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Update deal in Bitrix24
Updates deal information based on new criteria or changes
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Get deal by id in Bitrix24
Retrieves a deal by its id
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Search deal in Bitrix24
Retrieves and find a deal
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Create company in Bitrix24
Generates a new company profile with given details
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Search company in Bitrix24
Finds information about a company
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Update company in Bitrix24
Updates company information
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Get company by id in Bitrix24
Retrieves a company's details using its id
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Search task in Bitrix24
Searches for a task
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Get task by id in Bitrix24
Retrieves a task using its id
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Update task in Bitrix24
Updates the task with new information or changes
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Get lead by id in Bitrix24
Retrieves a lead's information based on their id
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Get contact by id in Bitrix24
Retrieves a contact's information based on their id
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Add comment in Bitrix24
Adds a comment to a record
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Chatbot
Chatbot Triggers & Actions
Instant
Message is received in Chatbot
Triggers the automation when a new message is received
Try it →
No action is available

What can you automate with Bitrix24 + Chatbot?

Streamline your customer engagement pipeline by connecting incoming bot messages directly to your Bitrix24 CRM and team workflows.

What you can automate?
💬
Convert every chat message into a Bitrix24 lead
Capture visitor inquiries automatically the moment a message is received in Chatbot and generate a new lead in Bitrix24 without manual copy-pasting.
📋
Capture every submitted chat field
Map custom user responses, names, emails, and notes from your chatbot directly into detailed Bitrix24 lead and contact fields.
🔔
Alert your team the moment a lead arrives
Notify sales or support representatives instantly in Slack or via email when a high-value chat interaction occurs.
🔀
Route inquiries based on submitted keywords
Evaluate incoming message content and assign priority levels, deals, or specific task owners in Bitrix24 automatically.
🔄
Keep Bitrix24 records updated as chats continue
Synchronize ongoing conversation updates with existing Bitrix24 contact records to maintain accurate history.
🔍
Search and update instead of creating duplicates
Check whether a contact already exists in Bitrix24 before creating a new record, keeping your database clean.
💳
Handle billing and quotes post-chat
Generate invoices or quotes in Bitrix24 whenever a chat interaction results in a confirmed pricing or purchase request.
⚡
Extend chat workflows to Slack or HubSpot
Trigger multi-step pipelines that connect Chatbot and Bitrix24 with Slack, HubSpot, or Gmail for complete operational synchronization.
And much more...

Who is Bitrix24 + Chatbot integration for?

Connecting Bitrix24 and Chatbot eliminates manual data entry, ensuring sales and support teams act on incoming chat inquiries instantly.

Sales analytics managers
Sales analytics managers
Customer support leads
Customer support leads
Client account managers
Client account managers
High-volume support teams
High-volume support teams
Sales pipeline owners
Sales pipeline owners
Operations directors
Operations directors
📈
Sales analytics managers
You review conversion metrics across your pipeline but your Bitrix24 dashboard only updates when someone manually exports chat logs, so the conversion rates you're analyzing are always outdated — with this integration, every chat inquiry populates your CRM instantly and your metrics stay current.
⚡
Customer support leads
You need to respond to high-intent customer inquiries immediately, but chat messages sit in separate bot interfaces until someone copies them over, so high-value tickets get buried — automating both apps means every incoming message creates a Bitrix24 task the moment it arrives.
🤝
Client account managers
You report weekly progress to key stakeholders who demand real-time visibility into incoming client requests, but manual status logging leaves major gaps in your tracking — connecting these apps means every interaction is logged cleanly in Bitrix24 without manual work.
📊
High-volume support teams
Your team handles hundreds of chat conversations daily and manual entry causes severe backlogs that delay customer follow-ups by hours — this integration means every chat submission is processed and routed to Bitrix24 without human bottleneck.
🔄
Sales pipeline owners
You depend on upstream lead handoffs from automated chat tools to initiate your outreach, but delays in data transfer stall your initial contact timing — automating this handoff means every new chatbot lead appears in Bitrix24 instantly.
📋
Operations directors
You require an uncompromised audit trail of all customer touchpoints across communication channels, but disjointed bot logs create missing records — establishing this automated sync means every chat session is permanently recorded in Bitrix24.
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Why choose Integrately to automate Bitrix24 + Chatbot

Build and manage your Bitrix24 + Chatbot automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Bitrix24 + Chatbot with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Automation is ready
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Frequently Asked Questions

How do I connect Bitrix24 to Chatbot?
Frequently Asked Questions
You can connect Bitrix24 to Chatbot in 1 click using ready automation templates on Integrately, or use Integrately AI to build your exact workflow. Link your accounts, select your preferred trigger, and activate your flow in minutes alongside 1,500+ integrations like Hubspot and Slack.
Can I automatically create Bitrix24 leads from Chatbot messages?
Frequently Asked Questions
Can I connect Bitrix24, Chatbot, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Bitrix24 and Chatbot?
Frequently Asked Questions
How do Bitrix24 records update when new chatbot messages arrive?
Frequently Asked Questions
How do chatbot triggers initiate workflows in Bitrix24?
Frequently Asked Questions
Can I set up this automation without writing code?
Frequently Asked Questions
Is the Bitrix24 and Chatbot integration free?
Frequently Asked Questions
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Chatbot
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