Create Bitrix24 contact for new Chatra message
Chatra + Bitrix24 Integration
Bitrix24 + Chatra Integration
Integrate Bitrix24 to Chatra in one click, or tell Integrately AI how you want each lead handled. Capture live chat interactions, create matching CRM records, update contact details, and alert your team automatically.
Free forever.Use premium features free for 14 days.1.
Smart process is created in Bitrix24- Quote is created in Bitrix24
- Lead is created in Bitrix24
- Lead is updated in Bitrix24
- Lead is created in Bitrix24 Instant
- Lead is updated in Bitrix24 Instant
- Lead is deleted in Bitrix24 Instant
- Deal is created in Bitrix24
- Deal is created in Bitrix24 Instant
- Deal is updated in Bitrix24 Instant
- Deal is deleted in Bitrix24 Instant
- Contact is created in Bitrix24
- Contact is updated in Bitrix24
- Contact is created in Bitrix24 Instant
- Contact is updated in Bitrix24 Instant
- Contact is deleted in Bitrix24 Instant
- Task is created in Bitrix24 Instant
- Task is updated in Bitrix24 Instant
- Task is deleted in Bitrix24 Instant
- Company is updated in Bitrix24 Instant
- Company is deleted in Bitrix24 Instant
- Company is created in Bitrix24 Instant
Conversation is started in Chatra Instant- Message is received in Chatra Instant
- Chat is finished in Chatra Instant
2.
- Search lead in Bitrix24
- Search contact in Bitrix24
- Update quote in Bitrix24
- Search quote by title in Bitrix24
- Create quote in Bitrix24
- Create lead in Bitrix24
- Update lead in Bitrix24
- Create contact in Bitrix24
- Update contact in Bitrix24
- Create deal in Bitrix24
- Update deal in Bitrix24
- Get deal by id in Bitrix24
- Search deal in Bitrix24
- Create company in Bitrix24
- Search company in Bitrix24
- Update company in Bitrix24
- Get company by id in Bitrix24
- Search task in Bitrix24
- Get task by id in Bitrix24
- Update task in Bitrix24
- Get lead by id in Bitrix24
- Get contact by id in Bitrix24
- Add comment in Bitrix24
Trusted by experts at...
Ready Workflows for Bitrix24 + Chatra Integration
Capture conversations, create leads, update contacts, alert your team, and trigger follow-ups, all in just one click.
Most popular automation
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Bitrix24 + Chatra flow
Send conversation data to your CRM, notify your team on messaging apps, log details in spreadsheets, and trigger email follow-ups. Pick a combination and activate it in one click.
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Shopify (8)
Shopify (8) +
WooCommerce (8)
WooCommerce (8) +
Zendesk (8)
Zendesk (8) +
Mailchimp (8)
Mailchimp (8) +
Slack (8)
Slack (8) +
Google Sheets (8)
Google Sheets (8) C
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When a conversation starts in Chatra, create a contact in Bitrix24 and add the customer in Shopify.
New Chatra conversations instantly create a contact in Bitrix24 and add the customer in Shopify, removing manual data entry.
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When a message is received in Chatra, create a lead in Bitrix24 and add a customer in Shopify.
Every incoming Chatra message creates a Bitrix24 lead and registers the customer in Shopify without delay.
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When a chat is finished in Chatra, update the contact in Bitrix24 and update the customer in Shopify.
Completed Chatra chats update existing Bitrix24 contacts and refresh Shopify customer records automatically.
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When a conversation starts in Chatra, search for a contact in Bitrix24 and create a Shopify draft order.
Search Bitrix24 contacts during a Chatra conversation and instantly generate a draft order in Shopify.
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If a message in Chatra mentions an order, update the deal in Bitrix24 and update the Shopify order.
Route chat inquiries about orders by updating Bitrix24 deals and refreshing Shopify order details.
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When a chat is finished in Chatra, update the deal stage in Bitrix24 and update the Shopify order fulfillment.
Finished chats update Bitrix24 deal stages and reflect fulfillment milestones in Shopify.
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Use Claude to summarise new Chatra chats, create a Bitrix24 contact, and add a Shopify customer.
Claude summarises incoming Chatra conversations to create structured Bitrix24 contacts and Shopify customers.
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When a conversation starts in Chatra, create a Bitrix24 lead, add a Shopify customer, and notify Slack.
New Chatra chats create Bitrix24 leads, register Shopify customers, and alert your team on Slack.
Supported triggers and actions for Bitrix24 and Chatra
Mix and match to build the exact automation you need
Bitrix24 Triggers & Actions
Smart process is created in Bitrix24
Triggers the automation when a new smart process is created
Try it → Instant
Lead is deleted in Bitrix24
Triggers the automation when a lead is removed from the system
Try it → Instant
Contact is deleted in Bitrix24
Triggers the automation when a contact is removed from the particular list
Try it → Instant
Company is created in Bitrix24
Triggers the automation when a new company is created
Try it → Chatra Triggers & Actions
Instant
Conversation is started in Chatra
Triggers the automation when a new conversation is initiated
Try it → Instant
Message is received in Chatra
Triggers the automation when a new message is received
Try it → Instant
Chat is finished in Chatra
Triggers the automation when a chat is marked as complete
Try it → What can you automate with Bitrix24 + Chatra?
Streamline your customer engagement and CRM workflows by connecting every live chat interaction to powerful automated actions.
🎯
Capture live chat leads in Bitrix24 automatically
Turn website visitors into structured Bitrix24 contacts and leads the moment a conversation starts in Chatra. Eliminate manual data entry and ensure every prospect enters your pipeline.
📝
Map every submitted chat detail accurately
Extract visitor names, emails, phone numbers, and chat transcripts directly into your Bitrix24 CRM fields. Your database becomes a rich repository for sales and support follow-up.
🔔
Notify your team the second a chat begins
Send instant channel alerts to your sales or support teams in Slack whenever a new Chatra conversation opens. Staff can respond to high-intent visitors without delay.
🔀
Route chats based on customer intent
Check submitted query details to create specific leads, deals, or support tickets in Bitrix24. Automatically direct high-priority inquiries to specialized team channels.
🔄
Keep CRM records updated as chats progress
Automatically update Bitrix24 contact details, deal stages, and company notes as live chat conversations evolve and reach completion.
🔍
Search and update existing customer records
Automatically search Bitrix24 by visitor email before creating entries, preventing duplicate contacts and maintaining clean CRM hygiene.
🏁
Handle post-chat status changes seamlessly
Trigger automated CRM updates and closeout tasks in Bitrix24 the moment a chat finishes in Chatra, ensuring accurate pipeline stage progression.
🌐
Extend your workflow to popular business apps
Connect your Bitrix24 and Chatra flows with Shopify, Google Sheets, Zendesk, Mailchimp, or Slack for multi-step automation across your entire software stack.
And much more...
Who is Bitrix24 + Chatra integration for?
Connecting Bitrix24 and Chatra empowers revenue, support, and operations teams to eliminate manual data entry and capture every live chat lead instantly.
Performance analysts and data managers
Customer support leads
Client account managers
High-volume sales teams
Project coordinators
Operations managers
📈
Performance analysts and data managers
You rely on accurate live chat conversion metrics for executive reporting, but manual chat export logs leave your CRM numbers stale and incomplete — with this integration, every new conversation creates a structured record instantly and your pipeline metrics stay current.
⚡
Customer support leads
You need to route incoming website inquiries to the right support queue immediately, but slow manual ticket creation leaves urgent questions pending for hours — with this integration, every live chat interaction triggers instant CRM lead creation and your support team responds faster.
🤝
Client account managers
You report on ongoing client communication and engagement progress weekly, but scattered chat transcripts make tracking client touchpoints difficult — with this integration, every finished chat updates your CRM contact history and your client reviews run smoothly.
🔄
High-volume sales teams
You handle hundreds of incoming website visitor chats daily, but manual data entry causes missed follow-ups and lost leads — with this integration, every live chat conversation populates your CRM pipeline automatically and your sales reps never drop a prospect.
📋
Project coordinators
You depend on accurate sales handoffs from website inquiries to kick off client onboarding, but delayed communication causes operational bottlenecks — with this integration, every new chat lead syncs to your project management tools instantly and your onboarding starts on time.
🔍
Operations managers
You require a complete, reliable audit history of all customer touchpoints, but manual record-keeping leaves frustrating gaps in customer profiles — with this integration, every chat event creates verified CRM entries and your historical database remains flawless.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Bitrix24 + Chatra
Build and manage your Bitrix24 + Chatra automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Bitrix24 + Chatra with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Automation is ready
Connect Bitrix24 + Chatra Now 
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😍
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Frequently Asked Questions
How do I connect Bitrix24 to Chatra?
Connecting Bitrix24 to Chatra is fast and straightforward with Integrately. You can use ready-made workflows or ask Integrately AI to set up your integration in 1 click alongside apps like Slack and Google Sheets.
Can I automatically create Bitrix24 leads from Chatra conversations?
Can I connect Bitrix24, Chatra, and Slack?
What is a good Zapier alternative for Bitrix24 and Chatra?
How does Bitrix24 handle contact and lead creation from live chats?
Can Chatra trigger automated updates across multiple CRM objects?
Do I need coding skills to automate Bitrix24 and Chatra?
Is the Bitrix24 and Chatra integration free?
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