Bitrix24 + Chatrace Integration

Integrate Bitrix24 to Chatrace in one click, or tell Integrately AI how you want each lead handled. Create a subscriber in Chatrace, sync custom fields, trigger marketing sequences, and update your team automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Bitrix24
    Smart process is created in Bitrix24
  • Bitrix24
    Quote is created in Bitrix24
  • Bitrix24
    Lead is created in Bitrix24
  • Bitrix24
    Lead is updated in Bitrix24
  • Bitrix24
    Lead is created in Bitrix24 Instant
  • Bitrix24
    Lead is updated in Bitrix24 Instant
  • Bitrix24
    Lead is deleted in Bitrix24 Instant
  • Bitrix24
    Deal is created in Bitrix24
  • Bitrix24
    Deal is created in Bitrix24 Instant
  • Bitrix24
    Deal is updated in Bitrix24 Instant
  • Bitrix24
    Deal is deleted in Bitrix24 Instant
  • Bitrix24
    Contact is created in Bitrix24
  • Bitrix24
    Contact is updated in Bitrix24
  • Bitrix24
    Contact is created in Bitrix24 Instant
  • Bitrix24
    Contact is updated in Bitrix24 Instant
  • Bitrix24
    Contact is deleted in Bitrix24 Instant
  • Bitrix24
    Task is created in Bitrix24 Instant
  • Bitrix24
    Task is updated in Bitrix24 Instant
  • Bitrix24
    Task is deleted in Bitrix24 Instant
  • Bitrix24
    Company is updated in Bitrix24 Instant
  • Bitrix24
    Company is deleted in Bitrix24 Instant
  • Bitrix24
    Company is created in Bitrix24 Instant
  • Chatrace
    Order is created in Chatrace Instant
  • Chatrace
    Order is concluded in Chatrace Instant
  • Chatrace
    Order is canceled in Chatrace Instant
  • Chatrace
    Tag is applied in Chatrace Instant
  • Chatrace
    Tag is removed in Chatrace Instant
  • Chatrace
    Subscriber is created in Chatrace Instant
  • Chatrace
    User is unsubscribed from bot in Chatrace Instant
  • Chatrace
    Custom field value is changed in Chatrace Instant
  • Chatrace
    User is subscribed to sequence in Chatrace Instant
  • Chatrace
    User is unsubscribed from sequence in Chatrace Instant
  • Chatrace
    Cart is abandoned in Chatrace Instant
Arrow Right
2.
  • Bitrix24
    Search contact in Bitrix24
  • Bitrix24
    Update quote in Bitrix24
  • Bitrix24
    Search quote by title in Bitrix24
  • Bitrix24
    Search lead in Bitrix24
  • Bitrix24
    Create quote in Bitrix24
  • Bitrix24
    Create lead in Bitrix24
  • Bitrix24
    Update lead in Bitrix24
  • Bitrix24
    Create contact in Bitrix24
  • Bitrix24
    Update contact in Bitrix24
  • Bitrix24
    Create deal in Bitrix24
  • Bitrix24
    Update deal in Bitrix24
  • Bitrix24
    Get deal by id in Bitrix24
  • Bitrix24
    Search deal in Bitrix24
  • Bitrix24
    Create company in Bitrix24
  • Bitrix24
    Search company in Bitrix24
  • Bitrix24
    Update company in Bitrix24
  • Bitrix24
    Get company by id in Bitrix24
  • Bitrix24
    Search task in Bitrix24
  • Bitrix24
    Get task by id in Bitrix24
  • Bitrix24
    Update task in Bitrix24
  • Bitrix24
    Get lead by id in Bitrix24
  • Bitrix24
    Get contact by id in Bitrix24
  • Bitrix24
    Add comment in Bitrix24
  • Chatrace
    Create SMS contact in Chatrace
  • Chatrace
    Create tag in Chatrace
  • Chatrace
    Seach user in Chatrace
  • Chatrace
    Set contact custom field in Chatrace

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Ready Workflows Ready Workflows for Bitrix24 + Chatrace Integration

Capture leads, update custom fields, trigger sales sequences, and track conversions, all in just one click.

Most popular automationsmost-popular-automations
Chatrace + Bitrix24 Integration

Create Bitrix24 contact from new Chatrace contact

If you're an ecommerce business owner who uses Chatrace to power your online store, you'll be happy to know that when a new contact is created in Bitrix24, this automation will automatically create a contact in Chatrace.

This means that you can keep track of all your customers and their orders in one place, making it easy to manage your business.
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Chatrace + Bitrix24 Integration

Create Bitrix24 contact from new Chatrace order

As an online store owner, you're likely using Chatrace to manage your sales. And if you're like most business owners, you also use a customer relationship management (CRM) tool to keep track of your customers' contact information.

But did you know that you can easily integrate Chatrace with Bitrix24? This integration will allow you to automatically create a contact for each new order in Bitrix24.

Not only will this save you time, but it will also ensure that your customer data is always up-to-date.
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Bitrix24 + Chatrace Integration

Create Chatrace contact for new Bitrix24 contact

Creating a new Chatrace contact for every new Bitrix24 contact is a great way to keep your databases in sync. This way, you can be sure that your customers' information is accurate and up to date, and that you're able to track their purchase history.

Additionally, this Bitrix24 - Chatrace integration can help you to better understand your customers' needs and preferences, and to target your marketing efforts more effectively. By keeping your Chatrace and Bitrix24 systems in sync, you can provide a better experience for your customers and thereby improve your business's bottom line.
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Bitrix24 + Chatrace flow

Sync your orders with customer records, notify your support team, and log transactions across platforms. Pick a combination and activate it in one click.

Bitrix24
Chatrace
+
ShopifyShopify (3)
+
Facebook Lead AdsFacebook Lead Ads (3)
+
MailchimpMailchimp (3)
+
SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
+
StripeStripe (3)
S
B
C
When a new Shopify order is created, create a lead in Bitrix24 and add a subscriber in Chatrace
Shopify store orders instantly create a lead in Bitrix24 and register a subscriber in Chatrace, keeping your sales and chat channels completely aligned.
B
S
C
When a Bitrix24 lead is created, create a customer in Shopify and set a custom field in Chatrace
New Bitrix24 leads generate a customer profile in Shopify and update Chatrace custom fields automatically, bridging your CRM and store database.
C
B
S
When an order is canceled in Chatrace, update the deal in Bitrix24 and check the Shopify order status
Canceled Chatrace orders update your Bitrix24 deals and check Shopify records automatically, keeping your sales data accurate.

Supported triggers and actions for Bitrix24 and Chatrace

Mix and match to build the exact automation you need

Bitrix24
Bitrix24 Triggers & Actions
Smart process is created in Bitrix24
Triggers the automation when a new smart process is created
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Quote is created in Bitrix24
Triggers the automation when a new quote is created
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Lead is created in Bitrix24
Triggers the automation when a new lead is created
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Lead is updated in Bitrix24
Triggers the automation when the lead information is updated
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Instant
Lead is created in Bitrix24
Try it →
Instant
Lead is updated in Bitrix24
Try it →
Instant
Lead is deleted in Bitrix24
Triggers the automation when a lead is removed from the system
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Deal is created in Bitrix24
Triggers the automation when a deal is created
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Instant
Deal is created in Bitrix24
Try it →
Instant
Deal is updated in Bitrix24
Triggers the automation when a deal is updated
Try it →
Instant
Deal is deleted in Bitrix24
Triggers the automation when a deal is deleted
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Contact is created in Bitrix24
Triggers the automation when a new contact is created
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Contact is updated in Bitrix24
Triggers the automation when a contact is updated
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Instant
Contact is created in Bitrix24
Try it →
Instant
Contact is updated in Bitrix24
Try it →
Instant
Contact is deleted in Bitrix24
Triggers the automation when a contact is removed from the particular list
Try it →
Instant
Task is created in Bitrix24
Triggers the automation when a new task is created
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Instant
Task is updated in Bitrix24
Triggers the automation when any task is updated
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Instant
Task is deleted in Bitrix24
Triggers the automation when a task is deleted
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Instant
Company is updated in Bitrix24
Triggers the automation when a company is updated
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Instant
Company is deleted in Bitrix24
Triggers the automation when a company is deleted
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Instant
Company is created in Bitrix24
Triggers the automation when a new company is created
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Search contact in Bitrix24
Finds and retrieves contact information
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Update quote in Bitrix24
Updates an existing quote
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Search quote by title in Bitrix24
Searches for a quote using the title
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Search lead in Bitrix24
Retrieves information for a particular lead
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Create quote in Bitrix24
Creates a new quote
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Create lead in Bitrix24
Generates new leads for potential customers
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Update lead in Bitrix24
Updates the lead information
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Create contact in Bitrix24
Adds a new contact to the database
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Update contact in Bitrix24
Updates contact information with new details
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Create deal in Bitrix24
Generates a new deal with
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Update deal in Bitrix24
Updates deal information based on new criteria or changes
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Get deal by id in Bitrix24
Retrieves a deal by its id
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Search deal in Bitrix24
Retrieves and find a deal
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Create company in Bitrix24
Generates a new company profile with given details
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Search company in Bitrix24
Finds information about a company
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Update company in Bitrix24
Updates company information
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Get company by id in Bitrix24
Retrieves a company's details using its id
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Search task in Bitrix24
Searches for a task
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Get task by id in Bitrix24
Retrieves a task using its id
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Update task in Bitrix24
Updates the task with new information or changes
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Get lead by id in Bitrix24
Retrieves a lead's information based on their id
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Get contact by id in Bitrix24
Retrieves a contact's information based on their id
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Add comment in Bitrix24
Adds a comment to a record
Try it →
Chatrace
Chatrace Triggers & Actions
Instant
Order is created in Chatrace
Triggers the automation when a new order is created
Try it →
Instant
Order is concluded in Chatrace
Triggers the automation when an order is concluded
Try it →
Instant
Order is canceled in Chatrace
Triggers the automation when an order is canceled
Try it →
Instant
Tag is applied in Chatrace
Triggers the automation when a tag is added
Try it →
Instant
Tag is removed in Chatrace
Triggers the automation when a tag is added
Try it →
Instant
Subscriber is created in Chatrace
Triggers the automation when a new subscriber is added
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Instant
User is unsubscribed from bot in Chatrace
Triggers the automation when user unsubscribes from the bot
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Instant
Custom field value is changed in Chatrace
Triggers the automation when the value of a custom field changes
Try it →
Instant
User is subscribed to sequence in Chatrace
Triggers the automation when a user is subscribed to a sequence
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Instant
User is unsubscribed from sequence in Chatrace
Triggers the automation when a user is unsubscribed from a sequence
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Instant
Cart is abandoned in Chatrace
Triggers the automation when a user abandons their cart
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Create SMS contact in Chatrace
Adds a new sms contact
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Create tag in Chatrace
Generates a new tag
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Seach user in Chatrace
Searches for a user
Try it →
Set contact custom field in Chatrace
Sets a custom field for a contact
Try it →

What can you automate with Bitrix24 + Chatrace?

Streamline your sales funnels and chat marketing by connecting Bitrix24 and Chatrace workflows.

What you can automate?
🔄
Sync leads between Bitrix24 and Chatrace automatically
Whenever a new lead is created in Bitrix24, instantly register a subscriber in Chatrace to start your chat marketing sequences without manual copying.
📋
Capture every submitted field and custom attribute
Map all available lead details and custom field values between Bitrix24 objects and Chatrace profiles instead of just basic contact info.
🔔
Notify team members the moment orders arrive
Alert sales reps and support staff instantly whenever a Chatrace order is concluded or a Bitrix24 deal stage advances.
🔀
Route subscribers based on custom field changes
Trigger different sales sequences or assign leads to specific team members depending on tag applications and custom field updates in Chatrace.
🔄
Keep destinations updated as records change
Automatically update contact details, deal stages, and subscriber statuses across both platforms whenever information is modified.
🔍
Search and update instead of creating duplicates
Lookup existing contacts and deals in Bitrix24 before creating new records, ensuring clean databases and preventing duplicate entries.
💳
Manage later status changes and order conclusions
Handle canceled orders, concluded purchases, and unsubscribed users by updating deal stages and removing tags automatically.
🔗
Extend your workflow to Google Sheets or Slack
Connect your Bitrix24 and Chatrace core pair with Google Sheets, Slack, or Shopify to log transactions and notify your team.
And much more...

Who is Bitrix24 + Chatrace integration for?

Teams managing sales pipelines in Bitrix24 and customer interactions in Chatrace eliminate manual data entry, accelerate follow-ups, and maintain accurate records.

Sales managers
Sales managers
Customer support leads
Customer support leads
Client account directors
Client account directors
E-commerce operations teams
E-commerce operations teams
Marketing specialists
Marketing specialists
CRM administrators
CRM administrators
📈
Sales managers
You're reviewing conversion metrics in Bitrix24 but your lead counts only update when someone manually exports chat data, so the pipeline reports you're presenting are always a few hours behind — this integration means every new subscriber lands in your CRM instantly and your data stays current.
Customer support leads
You need to respond to incoming inquiries immediately, but chats coming through Chatrace sit waiting while agents manually create tickets in Bitrix24, so response times slip — with this integration, every chat interaction populates your CRM records instantly.
🤝
Client account directors
You answer to stakeholders who want real-time updates on deal progression, but your project data in Bitrix24 never matches your communication logs in Chatrace, leaving gaps in your reviews — automating both apps means your progress reports reflect accurate client milestones.
📊
E-commerce operations teams
The volume of orders and inquiries is too high for your staff to keep up by hand between Bitrix24 and Chatrace, leading to missed customer follow-ups and abandoned carts — connecting these apps means every transaction and subscriber syncs automatically without human delay.
🎯
Marketing specialists
You own campaign lead generation and depend on sales reps upstream to hand over qualification details from Bitrix24 to Chatrace sequences, but communication breaks down — with this integration, marketing campaigns and CRM stages connect seamlessly for continuous engagement.
🗂️
CRM administrators
You need a reliable history of customer interactions across platforms, but manual data entry between Chatrace and Bitrix24 leaves missing contact fields and fragmented logs — this integration means every record remains complete and audit-ready.
Our team

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Why choose Integrately to automate Bitrix24 + Chatrace

Build and manage your Bitrix24 + Chatrace automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Bitrix24 + Chatrace with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

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2
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Automation is ready
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Frequently Asked Questions

How do I connect Bitrix24 to Chatrace?
Frequently Asked Questions
You can connect Bitrix24 to Chatrace in 1 click using Integrately. Choose a ready automation template or use Integrately AI to set up your workflow alongside tools like Slack and Google Sheets.
Can I automatically sync new Bitrix24 leads to Chatrace subscribers?
Frequently Asked Questions
Can I connect Bitrix24, Chatrace, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Bitrix24 and Chatrace?
Frequently Asked Questions
How does Bitrix24 handle lead updates in this integration?
Frequently Asked Questions
How are Chatrace subscriber data changes processed?
Frequently Asked Questions
Do I need coding skills to automate Bitrix24 and Chatrace?
Frequently Asked Questions
Is the Bitrix24 and Chatrace integration free?
Frequently Asked Questions
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You Can Also Connect Bitrix24 or Chatrace With 1500+ Other Apps

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Chatrace
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