Bitrix24 + Crisp Integration

Integrate Bitrix24 to Crisp in one click, or tell Integrately AI how you want each lead handled. Capture contact details, update your customer records, create follow-up tasks, and sync communications automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Bitrix24
    Quote is created in Bitrix24
  • Bitrix24
    Smart process is created in Bitrix24
  • Bitrix24
    Lead is created in Bitrix24
  • Bitrix24
    Lead is updated in Bitrix24
  • Bitrix24
    Lead is created in Bitrix24 Instant
  • Bitrix24
    Lead is updated in Bitrix24 Instant
  • Bitrix24
    Lead is deleted in Bitrix24 Instant
  • Bitrix24
    Deal is created in Bitrix24
  • Bitrix24
    Deal is created in Bitrix24 Instant
  • Bitrix24
    Deal is updated in Bitrix24 Instant
  • Bitrix24
    Deal is deleted in Bitrix24 Instant
  • Bitrix24
    Contact is created in Bitrix24
  • Bitrix24
    Contact is updated in Bitrix24
  • Bitrix24
    Contact is created in Bitrix24 Instant
  • Bitrix24
    Contact is updated in Bitrix24 Instant
  • Bitrix24
    Contact is deleted in Bitrix24 Instant
  • Bitrix24
    Task is created in Bitrix24 Instant
  • Bitrix24
    Task is updated in Bitrix24 Instant
  • Bitrix24
    Task is deleted in Bitrix24 Instant
  • Bitrix24
    Company is updated in Bitrix24 Instant
  • Bitrix24
    Company is deleted in Bitrix24 Instant
  • Bitrix24
    Company is created in Bitrix24 Instant
  • Crisp
    Contact is created in Crisp Instant
  • Crisp
    Contact is updated in Crisp Instant
  • Crisp
    Message is received in Crisp Instant
  • Crisp
    Conversation session is updated in Crisp Instant
  • Crisp
    Conversation custom data is updated in Crisp Instant
  • Crisp
    Conversation status is changed in Crisp Instant
  • Crisp
    Message is sent in Crisp Instant
  • Crisp
    Conversation is created in Crisp Instant
Arrow Right
2.
  • Bitrix24
    Search lead in Bitrix24
  • Bitrix24
    Create quote in Bitrix24
  • Bitrix24
    Search quote by title in Bitrix24
  • Bitrix24
    Update quote in Bitrix24
  • Bitrix24
    Search contact in Bitrix24
  • Bitrix24
    Create lead in Bitrix24
  • Bitrix24
    Update lead in Bitrix24
  • Bitrix24
    Create contact in Bitrix24
  • Bitrix24
    Update contact in Bitrix24
  • Bitrix24
    Create deal in Bitrix24
  • Bitrix24
    Update deal in Bitrix24
  • Bitrix24
    Get deal by id in Bitrix24
  • Bitrix24
    Search deal in Bitrix24
  • Bitrix24
    Create company in Bitrix24
  • Bitrix24
    Search company in Bitrix24
  • Bitrix24
    Update company in Bitrix24
  • Bitrix24
    Get company by id in Bitrix24
  • Bitrix24
    Search task in Bitrix24
  • Bitrix24
    Get task by id in Bitrix24
  • Bitrix24
    Update task in Bitrix24
  • Bitrix24
    Get lead by id in Bitrix24
  • Bitrix24
    Get contact by id in Bitrix24
  • Bitrix24
    Add comment in Bitrix24
  • Crisp
    Create contact in Crisp
  • Crisp
    Search contact in Crisp
  • Crisp
    Update contact in Crisp
  • Crisp
    Add a user event in Crisp
  • Crisp
    Search conversation in Crisp
  • Crisp
    Set contact custom data in Crisp

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Ready Workflows Ready Workflows for Bitrix24 + Crisp Integration

Capture leads, organise contacts, update records, alert your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Crisp + Bitrix24 Integration

Create Bitrix24 contact for new Crisp contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Crisp - Bitrix24 integration, anytime a new Crisp contact is created, an Bitrix24 contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Crisp + Bitrix24 Integration

Create Bitrix24 deal from new Crisp contact

Anytime a new contact is created in your Crisp, a new deal will automatically be created in your Bitrix24. This ensures that all of your deal are linked to the right contact, and that you never miss an opportunity to follow up with a new lead.

This Crisp - Bitrix24 integration save you time and effort by keeping your data synchronized across systems. As a result, you can focus on your core business objectives and leave the tedious data entry to the automation.
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Bitrix24 + Crisp Integration

Create Crisp contact for new Bitrix24 contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Bitrix24 - Crisp integration, anytime a new Bitrix24 contact is created, an Crisp contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Bitrix24 + Crisp flow

Route data into CRMs, email campaigns, messaging channels, and spreadsheets as soon as your core automation finishes. Pick a combination and activate it in one click.

Bitrix24
Crisp
+
HubSpotHubSpot (8)
+
MailchimpMailchimp (8)
+
SlackSlack (8)
+
GmailGmail (8)
+
Google SheetsGoogle Sheets (8)
+
StripeStripe (8)
B
C
H
Create a HubSpot contact when a new lead is created in Bitrix24 and update Crisp, and add it to HubSpot.
Every new Bitrix24 lead appears in Crisp and HubSpot instantly without manual data entry.
B
C
H
When a deal is created in Bitrix24, update Crisp and create a deal in HubSpot.
Log new Bitrix24 deals into HubSpot while keeping Crisp customer data updated.
B
C
H
When a contact is updated in Bitrix24, sync the update to Crisp and update HubSpot.
Keep contact information uniform across Bitrix24, Crisp, and HubSpot whenever details change.
B
C
H
When a task is created in Bitrix24, search Crisp and create a task in HubSpot.
Turn Bitrix24 tasks into tracked HubSpot activities while matching Crisp contact information.
B
C
H
If a new Bitrix24 lead is enterprise tier, create a Crisp contact and create a HubSpot deal.
Route high-value Bitrix24 leads into Crisp and HubSpot automatically based on tier.
B
C
H
When a company is updated in Bitrix24, update Crisp and update HubSpot.
Keep company records synchronized across Bitrix24, Crisp, and HubSpot instantly.
B
C
H
Use Claude to evaluate new Bitrix24 leads, create a Crisp contact, and create a HubSpot deal.
Let Claude qualify Bitrix24 leads before logging them into Crisp and HubSpot.
B
C
H
G
When a deal is created in Bitrix24, update Crisp, create a HubSpot deal, and log it in Google Sheets.
Distribute Bitrix24 deal data to Crisp, HubSpot, and Google Sheets in one pipeline.

Supported triggers and actions for Bitrix24 and Crisp

Mix and match to build the exact automation you need

Bitrix24
Bitrix24 Triggers & Actions
Quote is created in Bitrix24
Triggers the automation when a new quote is created
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Smart process is created in Bitrix24
Triggers the automation when a new smart process is created
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Lead is created in Bitrix24
Triggers the automation when a new lead is created
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Lead is updated in Bitrix24
Triggers the automation when the lead information is updated
Try it →
Instant
Lead is created in Bitrix24
Try it →
Instant
Lead is updated in Bitrix24
Try it →
Instant
Lead is deleted in Bitrix24
Triggers the automation when a lead is removed from the system
Try it →
Deal is created in Bitrix24
Triggers the automation when a deal is created
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Instant
Deal is created in Bitrix24
Try it →
Instant
Deal is updated in Bitrix24
Triggers the automation when a deal is updated
Try it →
Instant
Deal is deleted in Bitrix24
Triggers the automation when a deal is deleted
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Contact is created in Bitrix24
Triggers the automation when a new contact is created
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Contact is updated in Bitrix24
Triggers the automation when a contact is updated
Try it →
Instant
Contact is created in Bitrix24
Try it →
Instant
Contact is updated in Bitrix24
Try it →
Instant
Contact is deleted in Bitrix24
Triggers the automation when a contact is removed from the particular list
Try it →
Instant
Task is created in Bitrix24
Triggers the automation when a new task is created
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Instant
Task is updated in Bitrix24
Triggers the automation when any task is updated
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Instant
Task is deleted in Bitrix24
Triggers the automation when a task is deleted
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Instant
Company is updated in Bitrix24
Triggers the automation when a company is updated
Try it →
Instant
Company is deleted in Bitrix24
Triggers the automation when a company is deleted
Try it →
Instant
Company is created in Bitrix24
Triggers the automation when a new company is created
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Search lead in Bitrix24
Retrieves information for a particular lead
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Create quote in Bitrix24
Creates a new quote
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Search quote by title in Bitrix24
Searches for a quote using the title
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Update quote in Bitrix24
Updates an existing quote
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Search contact in Bitrix24
Finds and retrieves contact information
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Create lead in Bitrix24
Generates new leads for potential customers
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Update lead in Bitrix24
Updates the lead information
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Create contact in Bitrix24
Adds a new contact to the database
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Update contact in Bitrix24
Updates contact information with new details
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Create deal in Bitrix24
Generates a new deal with
Try it →
Update deal in Bitrix24
Updates deal information based on new criteria or changes
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Get deal by id in Bitrix24
Retrieves a deal by its id
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Search deal in Bitrix24
Retrieves and find a deal
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Create company in Bitrix24
Generates a new company profile with given details
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Search company in Bitrix24
Finds information about a company
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Update company in Bitrix24
Updates company information
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Get company by id in Bitrix24
Retrieves a company's details using its id
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Search task in Bitrix24
Searches for a task
Try it →
Get task by id in Bitrix24
Retrieves a task using its id
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Update task in Bitrix24
Updates the task with new information or changes
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Get lead by id in Bitrix24
Retrieves a lead's information based on their id
Try it →
Get contact by id in Bitrix24
Retrieves a contact's information based on their id
Try it →
Add comment in Bitrix24
Adds a comment to a record
Try it →
Crisp
Crisp Triggers & Actions
Instant
Contact is created in Crisp
Triggers the automation when a new contact is created
Try it →
Instant
Contact is updated in Crisp
Triggers the automation when a contact is updated
Try it →
Instant
Message is received in Crisp
Triggers the automation when a new message is received
Try it →
Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
Try it →
Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
Try it →
Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
Try it →
Instant
Message is sent in Crisp
Triggers the automation when a new message is sent
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Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
Try it →
Create contact in Crisp
Adds a new contact to the database
Try it →
Search contact in Crisp
Finds and retrieves contact information
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Update contact in Crisp
Updates contact information with new details
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Add a user event in Crisp
Adds a new user event
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Search conversation in Crisp
Searches for keywords within a conversation
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Set contact custom data in Crisp
Sets custom data for a contact
Try it →

What can you automate with Bitrix24 + Crisp?

Connect Bitrix24 and Crisp to sync customer contacts, track conversations, and eliminate manual data entry across your support and sales teams.

What you can automate?
🔄
Sync new leads into customer profiles
Automatically create a Crisp contact whenever a new lead is created in Bitrix24. Eliminate manual copying and keep your support team informed immediately.
📋
Capture every submitted field accurately
Map all custom data fields and contact attributes from Bitrix24 directly into Crisp conversations. Ensure complete context for every customer interaction.
🔔
Notify the right team member instantly
Trigger instant alerts in your workspace whenever a deal is updated or a new contact is registered in Bitrix24 and Crisp.
🔀
Route data based on custom fields
Apply conditional logic to send enterprise leads to specialised pipelines while standard inquiries follow regular routing between Bitrix24 and Crisp.
🔄
Keep records updated as stages change
Automatically propagate deal status updates and contact modifications from Bitrix24 across your Crisp conversation records in real time.
🛡️
Prevent duplicates with smart search
Search existing records before creating new entries to ensure clean contact lists across both Bitrix24 and Crisp.
⏱️
Handle later status changes and updates
Automate workflows when deals are marked won or lost, updating conversation tags and custom data attributes in Crisp accordingly.
🔗
Extend your workflow to Slack
Connect Bitrix24 and Crisp triggers to Slack notifications so your entire team stays aligned on customer activity.
And much more...

Who is Bitrix24 + Crisp integration for?

Connecting Bitrix24 and Crisp helps teams streamline customer communication, sync contact records, and eliminate manual data entry across support and CRM platforms.

Performance marketers
Performance marketers
Support managers
Support managers
Account managers
Account managers
Customer success leads
Customer success leads
Sales representatives
Sales representatives
Operations teams
Operations teams
📈
Performance marketers
You're tracking customer interactions in Bitrix24, but your support records in Crisp stay disconnected so your engagement metrics are always outdated — with this integration, every new contact syncs instantly and your performance data stays current.
🚨
Support managers
You're managing inquiries in Crisp while leads sit in Bitrix24, but response times slip when agents lack CRM context — this integration means every support ticket links directly to customer records for faster resolutions.
📊
Account managers
You're reviewing client histories across Bitrix24 and Crisp, but manual handoffs cause missing conversation logs and confused clients — automating both apps means every communication is tracked in one unified timeline.
Customer success leads
You're handling high volumes of chats in Crisp alongside Bitrix24 deals, but manual data copying creates severe backlogs during peak hours — with this integration, contact updates flow automatically without manual delays.
🤝
Sales representatives
You're closing deals in Bitrix24 while customer chats happen in Crisp, but closed leads often miss initial chat history — connecting these apps means your sales team sees every prior conversation instantly.
🗂️
Operations teams
You're auditing customer data between Bitrix24 and Crisp, but disjointed platforms leave frustrating gaps in your audit trails — this integration means every record remains accurate and complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Bitrix24 + Crisp

Build and manage your Bitrix24 + Crisp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Bitrix24 + Crisp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Bitrix24 to Crisp?
Frequently Asked Questions
You can connect Bitrix24 to Crisp in 1-click using ready workflows on Integrately. Use Integrately AI to customise your automation with HubSpot, Slack, and Google Sheets instantly.
Can I automatically create Crisp contacts from Bitrix24 leads?
Frequently Asked Questions
Can I connect Bitrix24, Crisp, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Bitrix24 and Crisp?
Frequently Asked Questions
How are Bitrix24 contacts synced with Crisp?
Frequently Asked Questions
Can I update Crisp when Bitrix24 deals change?
Frequently Asked Questions
Do I need coding skills to automate Bitrix24 and Crisp?
Frequently Asked Questions
Is the Bitrix24 and Crisp integration free?
Frequently Asked Questions
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You Can Also Connect Bitrix24 or Crisp With 1500+ Other Apps

Bitrix24
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Crisp
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Sync Crisp with email, helpdesk, marketing, and messaging platforms to elevate customer engagement.
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