Bitrix24 + Delighted Integration

Integrate Bitrix24 to Delighted in one click, or tell Integrately AI how you want each deal handled. Log feedback responses, update your CRM records, schedule happiness surveys, and track customer satisfaction automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Bitrix24
    Smart process is created in Bitrix24
  • Bitrix24
    Quote is created in Bitrix24
  • Bitrix24
    Lead is created in Bitrix24
  • Bitrix24
    Lead is updated in Bitrix24
  • Bitrix24
    Lead is created in Bitrix24 Instant
  • Bitrix24
    Lead is updated in Bitrix24 Instant
  • Bitrix24
    Lead is deleted in Bitrix24 Instant
  • Bitrix24
    Deal is created in Bitrix24
  • Bitrix24
    Deal is created in Bitrix24 Instant
  • Bitrix24
    Deal is updated in Bitrix24 Instant
  • Bitrix24
    Deal is deleted in Bitrix24 Instant
  • Bitrix24
    Contact is created in Bitrix24
  • Bitrix24
    Contact is updated in Bitrix24
  • Bitrix24
    Contact is created in Bitrix24 Instant
  • Bitrix24
    Contact is updated in Bitrix24 Instant
  • Bitrix24
    Contact is deleted in Bitrix24 Instant
  • Bitrix24
    Task is created in Bitrix24 Instant
  • Bitrix24
    Task is updated in Bitrix24 Instant
  • Bitrix24
    Task is deleted in Bitrix24 Instant
  • Bitrix24
    Company is updated in Bitrix24 Instant
  • Bitrix24
    Company is deleted in Bitrix24 Instant
  • Bitrix24
    Company is created in Bitrix24 Instant
  • Delighted
    New survey response is received in Delighted Instant
Arrow Right
2.
  • Bitrix24
    Search contact in Bitrix24
  • Bitrix24
    Update quote in Bitrix24
  • Bitrix24
    Search quote by title in Bitrix24
  • Bitrix24
    Create quote in Bitrix24
  • Bitrix24
    Search lead in Bitrix24
  • Bitrix24
    Create lead in Bitrix24
  • Bitrix24
    Update lead in Bitrix24
  • Bitrix24
    Create contact in Bitrix24
  • Bitrix24
    Update contact in Bitrix24
  • Bitrix24
    Create deal in Bitrix24
  • Bitrix24
    Update deal in Bitrix24
  • Bitrix24
    Get deal by id in Bitrix24
  • Bitrix24
    Search deal in Bitrix24
  • Bitrix24
    Create company in Bitrix24
  • Bitrix24
    Search company in Bitrix24
  • Bitrix24
    Update company in Bitrix24
  • Bitrix24
    Get company by id in Bitrix24
  • Bitrix24
    Search task in Bitrix24
  • Bitrix24
    Get task by id in Bitrix24
  • Bitrix24
    Update task in Bitrix24
  • Bitrix24
    Get lead by id in Bitrix24
  • Bitrix24
    Get contact by id in Bitrix24
  • Bitrix24
    Add comment in Bitrix24
  • Delighted
    Schedule a survey in Delighted

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Ready Workflows Ready Workflows for Bitrix24 + Delighted Integration

Schedule surveys after deals close, capture responses, update your CRM, notify your team, and track happiness, all in just one click.

Most popular automationsmost-popular-automations
Delighted + Bitrix24 Integration

Create Bitrix24 contact for new Delighted response

When someone completes your Delighted, a new contact is automatically created in your Bitrix24. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the Delighted is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Delighted - Bitrix24 integration set up makes it easy to manage your customer relationships and grow your business.
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Delighted + Bitrix24 Integration

Create Bitrix24 deal for new Delighted response

Integrating your Bitrix24 with your Delighted, can help you automatically create new deals based on responses recieved. This saves you time and ensures that no opportunities are missed. Plus, it makes it easy to track progress and follow up with customers.

This Delighted - Bitrix24 integration is an incredibly powerful way to streamline your workflow and ensure that every new lead is followed up on in a timely manner. As a result, it helps you improve your customer relationships and grow your business more effectively.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Bitrix24 + Delighted flow

Route feedback data into your support tickets, email campaigns, sheets, and calendars as soon as surveys arrive. Pick a combination and activate it in one click.

Bitrix24
Delighted
+
SlackSlack (8)
+
MailchimpMailchimp (8)
+
HubSpotHubSpot (8)
+
ZendeskZendesk (8)
+
CalendlyCalendly (8)
+
Google SheetsGoogle Sheets (8)
D
B
S
When a new Delighted survey response is received, create a lead in Bitrix24, and notify your sales channel in Slack
New Delighted responses land in Bitrix24 as a lead instantly and your sales channel hears about it in Slack, so nobody misses new customer feedback.
B
D
S
When a deal is created in Bitrix24, schedule a survey in Delighted, and post the update in Slack
New Bitrix24 deals automatically schedule a Delighted survey and notify your team in Slack, ensuring customer happiness tracking starts right away.
B
D
S
When a Bitrix24 deal is updated to closed won, schedule a Delighted survey and announce the win in Slack
Closed deals in Bitrix24 instantly trigger a Delighted satisfaction survey while Slack celebrates the win with your team.
D
B
S
When a new Delighted survey response is received, create a task in Bitrix24, and alert your support channel in Slack
Delighted survey responses create follow-up tasks in Bitrix24 and alert your support team in Slack for quick resolution.
D
B
S
If a new Delighted survey response is a promoter score, create a deal in Bitrix24 and alert your sales team in Slack
Promoter survey responses from Delighted automatically generate expansion deals in Bitrix24 and notify sales in Slack.
B
D
S
When a Bitrix24 contact is deleted, schedule a final check-in survey in Delighted and notify your account team in Slack
Deleted Bitrix24 contacts trigger a final feedback check-in via Delighted while alerting account managers in Slack.
D
B
S
Use Claude to analyse every new Delighted survey response, create a task in Bitrix24, and post the summary in Slack
Claude summarises new Delighted survey feedback before Bitrix24 creates a follow-up task and Slack notifies your team.
D
B
H
S
When a new Delighted survey response is received, create a contact in Bitrix24, create a task in HubSpot, and announce it in Slack
Survey responses from Delighted update Bitrix24 contacts, create HubSpot follow-up tasks, and announce them in Slack.

Supported triggers and actions for Bitrix24 and Delighted

Mix and match to build the exact automation you need

Bitrix24
Bitrix24 Triggers & Actions
Smart process is created in Bitrix24
Triggers the automation when a new smart process is created
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Quote is created in Bitrix24
Triggers the automation when a new quote is created
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Lead is created in Bitrix24
Triggers the automation when a new lead is created
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Lead is updated in Bitrix24
Triggers the automation when the lead information is updated
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Instant
Lead is created in Bitrix24
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Instant
Lead is updated in Bitrix24
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Instant
Lead is deleted in Bitrix24
Triggers the automation when a lead is removed from the system
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Deal is created in Bitrix24
Triggers the automation when a deal is created
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Instant
Deal is created in Bitrix24
Try it →
Instant
Deal is updated in Bitrix24
Triggers the automation when a deal is updated
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Instant
Deal is deleted in Bitrix24
Triggers the automation when a deal is deleted
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Contact is created in Bitrix24
Triggers the automation when a new contact is created
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Contact is updated in Bitrix24
Triggers the automation when a contact is updated
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Instant
Contact is created in Bitrix24
Try it →
Instant
Contact is updated in Bitrix24
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Instant
Contact is deleted in Bitrix24
Triggers the automation when a contact is removed from the particular list
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Instant
Task is created in Bitrix24
Triggers the automation when a new task is created
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Instant
Task is updated in Bitrix24
Triggers the automation when any task is updated
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Instant
Task is deleted in Bitrix24
Triggers the automation when a task is deleted
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Instant
Company is updated in Bitrix24
Triggers the automation when a company is updated
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Instant
Company is deleted in Bitrix24
Triggers the automation when a company is deleted
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Instant
Company is created in Bitrix24
Triggers the automation when a new company is created
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Search contact in Bitrix24
Finds and retrieves contact information
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Update quote in Bitrix24
Updates an existing quote
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Search quote by title in Bitrix24
Searches for a quote using the title
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Create quote in Bitrix24
Creates a new quote
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Search lead in Bitrix24
Retrieves information for a particular lead
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Create lead in Bitrix24
Generates new leads for potential customers
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Update lead in Bitrix24
Updates the lead information
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Create contact in Bitrix24
Adds a new contact to the database
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Update contact in Bitrix24
Updates contact information with new details
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Create deal in Bitrix24
Generates a new deal with
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Update deal in Bitrix24
Updates deal information based on new criteria or changes
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Get deal by id in Bitrix24
Retrieves a deal by its id
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Search deal in Bitrix24
Retrieves and find a deal
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Create company in Bitrix24
Generates a new company profile with given details
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Search company in Bitrix24
Finds information about a company
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Update company in Bitrix24
Updates company information
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Get company by id in Bitrix24
Retrieves a company's details using its id
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Search task in Bitrix24
Searches for a task
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Get task by id in Bitrix24
Retrieves a task using its id
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Update task in Bitrix24
Updates the task with new information or changes
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Get lead by id in Bitrix24
Retrieves a lead's information based on their id
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Get contact by id in Bitrix24
Retrieves a contact's information based on their id
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Add comment in Bitrix24
Adds a comment to a record
Try it →
Delighted
Delighted Triggers & Actions
Instant
New survey response is received in Delighted
Triggers the automation when a new survey response is received
Try it →
Schedule a survey in Delighted
Schedules a survey
Try it →

What can you automate with Bitrix24 + Delighted?

Streamline customer feedback management by connecting Bitrix24 CRM events with Delighted satisfaction surveys automatically.

What you can automate?
Schedule satisfaction surveys from new deals
Automatically trigger a Delighted happiness survey the moment a new deal or contact is created in Bitrix24, removing manual scheduling delays.
📥
Capture every submitted survey field
Map survey scores, customer comments, and rating metadata directly into your Bitrix24 lead, contact, or deal records without manual data entry.
🔔
Alert your team instantly on survey replies
Notify sales and support staff the moment new customer survey responses arrive in Delighted so urgent feedback gets immediate attention.
🔀
Route workflows based on survey scores
Send high promoter scores to your sales expansion pipeline while routing low detractor ratings to support task queues automatically.
🔄
Keep CRM records up to date as ratings arrive
Automatically update Bitrix24 contact and company records with the latest Delighted survey responses and satisfaction scores.
🛡️
Prevent duplicate records across systems
Search existing Bitrix24 contacts before creating new records, ensuring clean database management when processing survey replies.
📋
Manage follow-up tasks on status changes
Create follow-up tasks in Bitrix24 whenever survey feedback indicates required action or deal stages shift across your pipeline.
🔗
Extend feedback flows into team messaging apps
Combine Bitrix24 and Delighted with Slack to announce survey responses and share customer sentiment updates across company channels.
And much more...

Who is Bitrix24 + Delighted integration for?

Connecting Bitrix24 and Delighted helps teams eliminate manual feedback tracking, automate survey scheduling, and keep customer satisfaction data synchronized across sales and CRM pipelines.

Data analysts
Data analysts
Customer support managers
Customer support managers
Client account directors
Client account directors
Sales operations leads
Sales operations leads
Account executives
Account executives
Operations managers
Operations managers
📈
Data analysts
You're tracking customer feedback and CRM deals daily, but your reporting sheets only update when someone manually exports survey scores, so the satisfaction metrics you present to management are always outdated — with this integration, every survey response syncs instantly and your analytics stay current.
🎧
Customer support managers
You manage support workflows in Bitrix24, but negative ratings sit unnoticed until someone checks Delighted manually, so unhappy clients wait too long for help — automating both apps means every low score creates a priority task immediately and your team responds without delay.
🤝
Client account directors
You oversee client relationships and deal pipelines in Bitrix24, but proving customer happiness requires cross-referencing separate feedback reports, leaving stakeholders waiting for updates — this integration means every survey score links directly to your deals and client reviews become effortless.
⚙️
Sales operations leads
You handle high volumes of leads and deals in Bitrix24, but manually triggering post-interaction surveys in Delighted creates massive backlogs and missed follow-ups — connecting these apps means every closed deal triggers a survey automatically and your pipeline operations run at full scale.
💼
Account executives
You close deals and manage client contacts in Bitrix24, but finding out how newly onboarded accounts feel about your service requires chasing down separate feedback data — this integration means survey responses land right inside your CRM records so you always know client sentiment.
📋
Operations managers
You maintain detailed client histories and project records in Bitrix24, but feedback scores live in a separate tool leaving frustrating gaps in your audit trails — automating both apps means every customer interaction and survey result is recorded permanently in one place.
Our team

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Why choose Integrately to automate Bitrix24 + Delighted

Build and manage your Bitrix24 + Delighted automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Bitrix24 + Delighted with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Bitrix24 to Delighted?
Frequently Asked Questions
You can connect Bitrix24 to Delighted instantly using 1-click ready workflows or ask Integrately AI to build the automation and map the fields. It takes minutes to link your accounts along with Slack, Mailchimp, HubSpot, Zendesk, Calendly, or Google Sheets.
Can I automatically schedule a Delighted survey when a new deal is created in Bitrix24?
Frequently Asked Questions
Can I connect Bitrix24, Delighted, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Bitrix24 and Delighted?
Frequently Asked Questions
How does Bitrix24 handle lead and deal triggers in this integration?
Frequently Asked Questions
How does Delighted pass survey responses into Bitrix24?
Frequently Asked Questions
Do I need coding skills to automate Bitrix24 and Delighted?
Frequently Asked Questions
Is the Bitrix24 and Delighted integration free?
Frequently Asked Questions
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You Can Also Connect Bitrix24 or Delighted With 1500+ Other Apps

Bitrix24
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Delighted
Popular Delighted Integrations
Sync Delighted with customer support, marketing, and communication tools to keep feedback loops active.
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Delighted Integrations arrow right
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