Bitrix24 + Freshworks CRM (Freshsales Suite) Integration

Integrate Bitrix24 to Freshworks CRM (Freshsales Suite) in one click, or tell Integrately AI how you want each lead handled. Enrich and qualify leads, create contacts and deals, update your CRM records, and trigger follow-ups automatically.

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1.
  • Bitrix24
    Quote is created in Bitrix24
  • Bitrix24
    Smart process is created in Bitrix24
  • Bitrix24
    Lead is created in Bitrix24
  • Bitrix24
    Lead is updated in Bitrix24
  • Bitrix24
    Lead is created in Bitrix24 Instant
  • Bitrix24
    Lead is updated in Bitrix24 Instant
  • Bitrix24
    Lead is deleted in Bitrix24 Instant
  • Bitrix24
    Deal is created in Bitrix24
  • Bitrix24
    Deal is created in Bitrix24 Instant
  • Bitrix24
    Deal is updated in Bitrix24 Instant
  • Bitrix24
    Deal is deleted in Bitrix24 Instant
  • Bitrix24
    Contact is created in Bitrix24
  • Bitrix24
    Contact is updated in Bitrix24
  • Bitrix24
    Contact is created in Bitrix24 Instant
  • Bitrix24
    Contact is updated in Bitrix24 Instant
  • Bitrix24
    Contact is deleted in Bitrix24 Instant
  • Bitrix24
    Task is created in Bitrix24 Instant
  • Bitrix24
    Task is updated in Bitrix24 Instant
  • Bitrix24
    Task is deleted in Bitrix24 Instant
  • Bitrix24
    Company is updated in Bitrix24 Instant
  • Bitrix24
    Company is deleted in Bitrix24 Instant
  • Bitrix24
    Company is created in Bitrix24 Instant
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
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2.
  • Bitrix24
    Search contact in Bitrix24
  • Bitrix24
    Search lead in Bitrix24
  • Bitrix24
    Create quote in Bitrix24
  • Bitrix24
    Search quote by title in Bitrix24
  • Bitrix24
    Update quote in Bitrix24
  • Bitrix24
    Create lead in Bitrix24
  • Bitrix24
    Update lead in Bitrix24
  • Bitrix24
    Create contact in Bitrix24
  • Bitrix24
    Update contact in Bitrix24
  • Bitrix24
    Create deal in Bitrix24
  • Bitrix24
    Update deal in Bitrix24
  • Bitrix24
    Get deal by id in Bitrix24
  • Bitrix24
    Search deal in Bitrix24
  • Bitrix24
    Create company in Bitrix24
  • Bitrix24
    Search company in Bitrix24
  • Bitrix24
    Update company in Bitrix24
  • Bitrix24
    Get company by id in Bitrix24
  • Bitrix24
    Search task in Bitrix24
  • Bitrix24
    Get task by id in Bitrix24
  • Bitrix24
    Update task in Bitrix24
  • Bitrix24
    Get lead by id in Bitrix24
  • Bitrix24
    Get contact by id in Bitrix24
  • Bitrix24
    Add comment in Bitrix24
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)

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Ready Workflows Ready Workflows for Bitrix24 + Freshworks CRM (Freshsales Suite) Integration

Capture leads, organise contacts, update pipeline stages, alert your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Freshworks CRM (Freshsales Suite) + Bitrix24 Integration

Create Bitrix24 deal from new Freshworks CRM (Freshsales Suite) contact

Anytime a new contact is created in your Freshworks CRM (Freshsales Suite), a new deal will automatically be created in your Bitrix24. This ensures that all of your deal are linked to the right contact, and that you never miss an opportunity to follow up with a new lead.

This Freshworks CRM (Freshsales Suite) - Bitrix24 integration save you time and effort by keeping your data synchronized across systems. As a result, you can focus on your core business objectives and leave the tedious data entry to the automation.
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Activate
Bitrix24 + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) deal from new Bitrix24 contact

Anytime a new contact is created in your Bitrix24, a new deal will automatically be created in your Freshworks CRM (Freshsales Suite). This ensures that all of your deal are linked to the right contact, and that you never miss an opportunity to follow up with a new lead.

This Bitrix24 - Freshworks CRM (Freshsales Suite) integration save you time and effort by keeping your data synchronized across systems. As a result, you can focus on your core business objectives and leave the tedious data entry to the automation.
See more
Activate
Bitrix24 + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) task for new Bitrix24 contact

In Bitrix24, when you create a contact, it automatically creates a task in Freshworks CRM (Freshsales Suite) for that contact. This is a great way to keep track of all your interactions with each customer. You can also see all the task associated with a particular contact on their contact profile.

This makes it easy to stay organized and ensure no important steps are missed when working with a customer.
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Activate
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Connect more apps to your Bitrix24 + Freshworks CRM (Freshsales Suite) flow

Sync customer data to sales platforms, notify your team on messaging apps, and schedule follow-ups instantly. Pick a combination and activate it in one click.

Bitrix24
Freshworks CRM (Freshsales Suite)
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SalesforceSalesforce (3)
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HubSpotHubSpot (3)
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PipedrivePipedrive (3)
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SlackSlack (3)
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GmailGmail (3)
+
CalendlyCalendly (3)
B
S
F
Create a Salesforce contact when a Bitrix24 lead is created, and create a contact in Freshworks CRM (Freshsales Suite).
Every Bitrix24 lead immediately generates a contact in Salesforce and Freshworks CRM (Freshsales Suite) without manual data entry.
B
S
F
When a Bitrix24 deal is created, create a record in Salesforce and add a deal in Freshworks CRM (Freshsales Suite).
New Bitrix24 deals automatically appear in Salesforce and Freshworks CRM (Freshsales Suite) for cross-platform visibility.
B
S
F
If a Bitrix24 contact is created, update Salesforce and create a task in Freshworks CRM (Freshsales Suite).
New Bitrix24 contacts trigger updates in Salesforce and assign a follow-up task in Freshworks CRM (Freshsales Suite).

Supported triggers and actions for Bitrix24 and Freshworks CRM (Freshsales Suite)

Mix and match to build the exact automation you need

Bitrix24
Bitrix24 Triggers & Actions
Quote is created in Bitrix24
Triggers the automation when a new quote is created
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Smart process is created in Bitrix24
Triggers the automation when a new smart process is created
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Lead is created in Bitrix24
Triggers the automation when a new lead is created
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Lead is updated in Bitrix24
Triggers the automation when the lead information is updated
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Instant
Lead is created in Bitrix24
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Instant
Lead is updated in Bitrix24
Try it →
Instant
Lead is deleted in Bitrix24
Triggers the automation when a lead is removed from the system
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Deal is created in Bitrix24
Triggers the automation when a deal is created
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Instant
Deal is created in Bitrix24
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Instant
Deal is updated in Bitrix24
Triggers the automation when a deal is updated
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Instant
Deal is deleted in Bitrix24
Triggers the automation when a deal is deleted
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Contact is created in Bitrix24
Triggers the automation when a new contact is created
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Contact is updated in Bitrix24
Triggers the automation when a contact is updated
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Instant
Contact is created in Bitrix24
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Instant
Contact is updated in Bitrix24
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Instant
Contact is deleted in Bitrix24
Triggers the automation when a contact is removed from the particular list
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Instant
Task is created in Bitrix24
Triggers the automation when a new task is created
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Instant
Task is updated in Bitrix24
Triggers the automation when any task is updated
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Instant
Task is deleted in Bitrix24
Triggers the automation when a task is deleted
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Instant
Company is updated in Bitrix24
Triggers the automation when a company is updated
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Instant
Company is deleted in Bitrix24
Triggers the automation when a company is deleted
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Instant
Company is created in Bitrix24
Triggers the automation when a new company is created
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Search contact in Bitrix24
Finds and retrieves contact information
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Search lead in Bitrix24
Retrieves information for a particular lead
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Create quote in Bitrix24
Creates a new quote
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Search quote by title in Bitrix24
Searches for a quote using the title
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Update quote in Bitrix24
Updates an existing quote
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Create lead in Bitrix24
Generates new leads for potential customers
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Update lead in Bitrix24
Updates the lead information
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Create contact in Bitrix24
Adds a new contact to the database
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Update contact in Bitrix24
Updates contact information with new details
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Create deal in Bitrix24
Generates a new deal with
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Update deal in Bitrix24
Updates deal information based on new criteria or changes
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Get deal by id in Bitrix24
Retrieves a deal by its id
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Search deal in Bitrix24
Retrieves and find a deal
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Create company in Bitrix24
Generates a new company profile with given details
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Search company in Bitrix24
Finds information about a company
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Update company in Bitrix24
Updates company information
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Get company by id in Bitrix24
Retrieves a company's details using its id
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Search task in Bitrix24
Searches for a task
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Get task by id in Bitrix24
Retrieves a task using its id
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Update task in Bitrix24
Updates the task with new information or changes
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Get lead by id in Bitrix24
Retrieves a lead's information based on their id
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Get contact by id in Bitrix24
Retrieves a contact's information based on their id
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Add comment in Bitrix24
Adds a comment to a record
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Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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What can you automate with Bitrix24 + Freshworks CRM (Freshsales Suite)?

Streamline your workflows from lead capture to deal closure with ready-made automation capabilities.

What you can automate?
📥
Sync every new lead into your CRM instantly
Automatically create a Freshworks CRM (Freshsales Suite) contact the moment a new lead is registered in Bitrix24. Eliminate manual copying and ensure immediate follow-up capability.
📋
Capture all submitted field details accurately
Map complete lead profiles, company details, and deal information directly from Bitrix24 into Freshworks CRM (Freshsales Suite). Your CRM records contain complete context for sales reps.
🔔
Notify your team the moment deals close
Trigger instant team notifications and task assignments in your messaging apps whenever a major deal milestone is updated in Bitrix24 or Freshworks CRM (Freshsales Suite).
🔀
Route records based on submitted criteria
Direct high-value leads to senior sales representatives while routing standard inquiries to general queues based on specific form values and custom properties.
🔄
Keep pipeline stages synchronized
Update deal stages and contact properties across both Bitrix24 and Freshworks CRM (Freshsales Suite) in real time as prospects progress through your sales funnel.
🛡️
Prevent duplicate records automatically
Search existing databases before creating new entries, ensuring that contacts and companies are updated rather than duplicated across systems.
💼
Manage post-sale tasks and fulfillment
Create follow-up tasks, assign customer notes, and update account statuses in Freshworks CRM (Freshsales Suite) when quotes or deals are finalized in Bitrix24.
🌐
Extend your workflow to external apps
Connect your Bitrix24 and Freshworks CRM (Freshsales Suite) setup with Slack, Gmail, or Calendly to trigger multi-step notifications and scheduling sequences.
And much more...

Who is Bitrix24 + Freshworks CRM (Freshsales Suite) integration for?

Connecting Bitrix24 to Freshworks CRM (Freshsales Suite) helps sales, management, and operations teams eliminate manual data entry and keep their pipeline transparent.

Sales analytics directors
Sales analytics directors
Business development executives
Business development executives
Client success managers
Client success managers
Operations coordinators
Operations coordinators
Account handover specialists
Account handover specialists
CRM database administrators
CRM database administrators
📈
Sales analytics directors
You're reviewing pipeline reports in Bitrix24 but your CRM records only update when someone manually exports leads, so the conversion metrics you're presenting are always a few hours behind — with this integration, every new lead lands in both systems instantly and your data stays current.
⚡
Business development executives
You need to act fast on inbound prospects, and you find out too late when a lead is captured in Bitrix24 without immediate CRM routing — automating both apps means every inquiry generates a contact immediately and your team engages prospective clients right away.
🤝
Client success managers
You answer to key accounts who want to see active deal progress across platforms, but tracking milestones manually leads to missed updates — connecting these apps means every stage change updates your CRM pipeline and stakeholders always view accurate status reports.
📊
Operations coordinators
The volume of inbound leads and deals is too high for anyone to keep up by hand, resulting in frequent data entry errors across departments — with this integration, every record syncs automatically and your operational workflows run without manual intervention.
🔄
Account handover specialists
You own the onboarding stage and depend on someone upstream to hand over company details, but information gets lost between Bitrix24 and Freshworks CRM (Freshsales Suite) — automating both apps means all account data transfers smoothly and your onboarding starts on time.
📁
CRM database administrators
You need a reliable history of all customer interactions and keep finding gaps where manual entries were forgotten in either platform — this integration means every record is captured accurately and your historical database remains complete.
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Why choose Integrately to automate Bitrix24 + Freshworks CRM (Freshsales Suite)

Build and manage your Bitrix24 + Freshworks CRM (Freshsales Suite) automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Bitrix24 + Freshworks CRM (Freshsales Suite) with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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Frequently Asked Questions

How do I connect Bitrix24 to Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
You can connect Bitrix24 to Freshworks CRM (Freshsales Suite) in just one click using ready templates on Integrately, or use Integrately AI to build custom workflows linking Salesforce, HubSpot, and Slack.
Can I automatically create a Freshworks CRM contact when a Bitrix24 lead is created?
Frequently Asked Questions
Can I connect Bitrix24, Freshworks CRM (Freshsales Suite), and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Bitrix24 and Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
How does Bitrix24 handle lead and deal updates in this integration?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) receive data from Bitrix24?
Frequently Asked Questions
Do I need coding skills to automate Bitrix24 and Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Is the Bitrix24 and Freshworks CRM (Freshsales Suite) integration free?
Frequently Asked Questions
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