Bitrix24 + JivoChat Integration

Integrate Bitrix24 to JivoChat in one click, or tell Integrately AI how you want each chat handled. Capture visitor details, create leads in Bitrix24, log conversation history, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Bitrix24
    Quote is created in Bitrix24
  • Bitrix24
    Smart process is created in Bitrix24
  • Bitrix24
    Lead is created in Bitrix24
  • Bitrix24
    Lead is updated in Bitrix24
  • Bitrix24
    Lead is created in Bitrix24 Instant
  • Bitrix24
    Lead is updated in Bitrix24 Instant
  • Bitrix24
    Lead is deleted in Bitrix24 Instant
  • Bitrix24
    Deal is created in Bitrix24
  • Bitrix24
    Deal is created in Bitrix24 Instant
  • Bitrix24
    Deal is updated in Bitrix24 Instant
  • Bitrix24
    Deal is deleted in Bitrix24 Instant
  • Bitrix24
    Contact is created in Bitrix24
  • Bitrix24
    Contact is updated in Bitrix24
  • Bitrix24
    Contact is created in Bitrix24 Instant
  • Bitrix24
    Contact is updated in Bitrix24 Instant
  • Bitrix24
    Contact is deleted in Bitrix24 Instant
  • Bitrix24
    Task is created in Bitrix24 Instant
  • Bitrix24
    Task is updated in Bitrix24 Instant
  • Bitrix24
    Task is deleted in Bitrix24 Instant
  • Bitrix24
    Company is updated in Bitrix24 Instant
  • Bitrix24
    Company is deleted in Bitrix24 Instant
  • Bitrix24
    Company is created in Bitrix24 Instant
  • JivoChat
    Visitor's information is updated in JivoChat Instant
  • JivoChat
    Offline message is recieved in JivoChat Instant
  • JivoChat
    Chat is finished in JivoChat Instant
Arrow Right
2.
  • Bitrix24
    Search lead in Bitrix24
  • Bitrix24
    Search contact in Bitrix24
  • Bitrix24
    Update quote in Bitrix24
  • Bitrix24
    Search quote by title in Bitrix24
  • Bitrix24
    Create quote in Bitrix24
  • Bitrix24
    Create lead in Bitrix24
  • Bitrix24
    Update lead in Bitrix24
  • Bitrix24
    Create contact in Bitrix24
  • Bitrix24
    Update contact in Bitrix24
  • Bitrix24
    Create deal in Bitrix24
  • Bitrix24
    Update deal in Bitrix24
  • Bitrix24
    Get deal by id in Bitrix24
  • Bitrix24
    Search deal in Bitrix24
  • Bitrix24
    Create company in Bitrix24
  • Bitrix24
    Search company in Bitrix24
  • Bitrix24
    Update company in Bitrix24
  • Bitrix24
    Get company by id in Bitrix24
  • Bitrix24
    Search task in Bitrix24
  • Bitrix24
    Get task by id in Bitrix24
  • Bitrix24
    Update task in Bitrix24
  • Bitrix24
    Get lead by id in Bitrix24
  • Bitrix24
    Get contact by id in Bitrix24
  • Bitrix24
    Add comment in Bitrix24

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Ready Workflows Ready Workflows for Bitrix24 + JivoChat Integration

Capture visitor details, create Bitrix24 leads, update contact records, log conversation history, and alert your team, all in just one click.

Most popular automationmost-popular-automations
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Got a different task in mind? Describe it

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Connect more apps to your Bitrix24 + JivoChat flow

Sync your chat and CRM data with external CRMs, support desks, email lists, team chat channels, spreadsheets, and billing tools. Pick a combination and activate it in one click.

Bitrix24
JivoChat
+
HubSpotHubSpot (8)
+
ZendeskZendesk (8)
+
MailchimpMailchimp (8)
+
SlackSlack (8)
+
Google SheetsGoogle Sheets (8)
+
StripeStripe (8)
J
B
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When a JivoChat chat finishes, create a lead in Bitrix24 and add a contact in HubSpot.
Finished chats in JivoChat instantly create leads in Bitrix24 and contacts in HubSpot, removing manual data entry.
J
B
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When an offline message is received in JivoChat, create a contact in Bitrix24 and create a deal in HubSpot.
Offline messages in JivoChat automatically generate contacts in Bitrix24 and open deals in HubSpot.
J
B
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When visitor information updates in JivoChat, update the lead in Bitrix24 and update the contact in HubSpot.
Updated visitor details in JivoChat immediately update your records in Bitrix24 and HubSpot.
J
B
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When a JivoChat chat finishes, create a task in Bitrix24 and create a task in HubSpot.
Finished chats trigger follow-up tasks in both Bitrix24 and HubSpot automatically.
J
B
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If an offline message is received in JivoChat, create a quote in Bitrix24 and create a deal in HubSpot.
Inbound offline requests generate quotes in Bitrix24 and deals in HubSpot for immediate sales outreach.
J
B
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When a JivoChat chat finishes, update the deal in Bitrix24 and update the contact in HubSpot.
Completed chats update active deals in Bitrix24 and sync contact activity in HubSpot.
J
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Use Claude to summarise every JivoChat offline message, create a lead in Bitrix24, and create a contact in HubSpot.
Claude summarises JivoChat offline messages before creating a lead in Bitrix24 and a contact in HubSpot.
J
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When a JivoChat chat finishes, create a lead in Bitrix24, create a HubSpot contact, and create a Slack channel alert.
Finished chats create Bitrix24 leads, HubSpot contacts, and instant team notifications in Slack.

Supported triggers and actions for Bitrix24 and JivoChat

Mix and match to build the exact automation you need

Bitrix24
Bitrix24 Triggers & Actions
Quote is created in Bitrix24
Triggers the automation when a new quote is created
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Smart process is created in Bitrix24
Triggers the automation when a new smart process is created
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Lead is created in Bitrix24
Triggers the automation when a new lead is created
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Lead is updated in Bitrix24
Triggers the automation when the lead information is updated
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Instant
Lead is created in Bitrix24
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Instant
Lead is updated in Bitrix24
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Instant
Lead is deleted in Bitrix24
Triggers the automation when a lead is removed from the system
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Deal is created in Bitrix24
Triggers the automation when a deal is created
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Instant
Deal is created in Bitrix24
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Instant
Deal is updated in Bitrix24
Triggers the automation when a deal is updated
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Instant
Deal is deleted in Bitrix24
Triggers the automation when a deal is deleted
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Contact is created in Bitrix24
Triggers the automation when a new contact is created
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Contact is updated in Bitrix24
Triggers the automation when a contact is updated
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Instant
Contact is created in Bitrix24
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Instant
Contact is updated in Bitrix24
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Instant
Contact is deleted in Bitrix24
Triggers the automation when a contact is removed from the particular list
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Instant
Task is created in Bitrix24
Triggers the automation when a new task is created
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Instant
Task is updated in Bitrix24
Triggers the automation when any task is updated
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Instant
Task is deleted in Bitrix24
Triggers the automation when a task is deleted
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Instant
Company is updated in Bitrix24
Triggers the automation when a company is updated
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Instant
Company is deleted in Bitrix24
Triggers the automation when a company is deleted
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Instant
Company is created in Bitrix24
Triggers the automation when a new company is created
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Search lead in Bitrix24
Retrieves information for a particular lead
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Search contact in Bitrix24
Finds and retrieves contact information
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Update quote in Bitrix24
Updates an existing quote
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Search quote by title in Bitrix24
Searches for a quote using the title
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Create quote in Bitrix24
Creates a new quote
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Create lead in Bitrix24
Generates new leads for potential customers
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Update lead in Bitrix24
Updates the lead information
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Create contact in Bitrix24
Adds a new contact to the database
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Update contact in Bitrix24
Updates contact information with new details
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Create deal in Bitrix24
Generates a new deal with
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Update deal in Bitrix24
Updates deal information based on new criteria or changes
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Get deal by id in Bitrix24
Retrieves a deal by its id
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Search deal in Bitrix24
Retrieves and find a deal
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Create company in Bitrix24
Generates a new company profile with given details
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Search company in Bitrix24
Finds information about a company
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Update company in Bitrix24
Updates company information
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Get company by id in Bitrix24
Retrieves a company's details using its id
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Search task in Bitrix24
Searches for a task
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Get task by id in Bitrix24
Retrieves a task using its id
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Update task in Bitrix24
Updates the task with new information or changes
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Get lead by id in Bitrix24
Retrieves a lead's information based on their id
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Get contact by id in Bitrix24
Retrieves a contact's information based on their id
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Add comment in Bitrix24
Adds a comment to a record
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JivoChat
JivoChat Triggers & Actions
Instant
Visitor's information is updated in JivoChat
Triggers the automation when a visitor's information is updated
Try it →
Instant
Offline message is recieved in JivoChat
Triggers the automation when an offline message is received
Try it →
Instant
Chat is finished in JivoChat
Triggers the automation when a chat is marked as complete
Try it →
No action is available

What can you automate with Bitrix24 + JivoChat?

Streamline your customer communications by connecting live chat events directly to CRM records and team notifications.

What you can automate?
💬
Create CRM leads from finished chats
Automatically generate a new lead in Bitrix24 the moment a visitor finishes a chat session in JivoChat, eliminating manual copy-pasting.
📥
Capture offline messages instantly
Turn offline messages received in JivoChat into structured contacts and deals in Bitrix24 so no prospective customer enquiry is ever lost.
🔔
Notify your team the second chats end
Send instant channel alerts in Slack or your preferred messaging app as soon as a JivoChat conversation concludes.
🔀
Route records based on visitor details
Handle VIP visitors differently by evaluating updated visitor information in JivoChat and creating priority deals in Bitrix24.
🔄
Keep records updated as chats progress
Synchronize ongoing visitor information updates from JivoChat with active lead and contact records in Bitrix24.
🔍
Search and update existing contacts
Check if a contact already exists in Bitrix24 before creating a new record, updating their profile with the latest JivoChat conversation details.
📋
Generate follow-up tasks automatically
Create actionable tasks in Bitrix24 for your sales or support staff whenever a JivoChat offline message or chat session finishes.
🔗
Extend your workflow to external apps
Connect your Bitrix24 and JivoChat workflow with Google Sheets, Slack, or email marketing tools for end-to-end automation.
And much more...

Who is Bitrix24 + JivoChat integration for?

Teams handling customer enquiries and CRM records rely on this integration to eliminate manual data entry and keep pipeline analytics current.

Performance marketers
Performance marketers
Customer support managers
Customer support managers
Account managers
Account managers
Sales operations leads
Sales operations leads
Customer success teams
Customer success teams
Business administrators
Business administrators
📈
Performance marketers
You're running live chat campaigns but your CRM reports only update when someone manually exports visitor chats, so the lead counts you're optimising against are always a few hours behind — with this integration, every finished chat lands in your CRM instantly and your data stays current.
Customer support managers
You need to act fast on offline visitor messages, and you find out too late when inquiries sit unread in your chat inbox — automating both apps means every offline message creates a CRM record instantly and your team can follow up without delay.
🤝
Account managers
You answer to clients who want to see quick responses to customer chats, but manual handoffs cause frustrating communication delays — connecting these apps means every finished conversation updates client records immediately and progress is fully transparent.
📊
Sales operations leads
The volume of daily website chats is too high for anyone to keep up with by hand, leading to missed leads and lost revenue — automating both apps means every visitor interaction generates a CRM entry effortlessly and nothing gets missed.
🔄
Customer success teams
You own the onboarding stage and depend on support agents to hand over chat details manually, which often results in missing context — this integration means every chat handoff flows straight into your CRM with complete conversation history.
🛡️
Business administrators
You need a reliable history of all customer communications but keep finding gaps where chat logs were never recorded in your CRM — automating both apps means every chat and offline message logs a complete audit trail without manual intervention.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Bitrix24 + JivoChat

Build and manage your Bitrix24 + JivoChat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Bitrix24 + JivoChat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Bitrix24 to JivoChat?
Frequently Asked Questions
You can connect Bitrix24 to JivoChat in 1 click using ready templates or ask Integrately AI to build your workflow. It links seamlessly with tools like HubSpot, Zendesk, Mailchimp, Slack, Google Sheets, and Stripe.
Can I automatically create Bitrix24 leads when a JivoChat chat finishes?
Frequently Asked Questions
Can I connect Bitrix24, JivoChat, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Bitrix24 and JivoChat?
Frequently Asked Questions
How does Bitrix24 handle inbound leads from JivoChat?
Frequently Asked Questions
Can JivoChat offline messages update contact records in Bitrix24?
Frequently Asked Questions
Do I need coding skills to integrate Bitrix24 and JivoChat?
Frequently Asked Questions
Is the Bitrix24 and JivoChat integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Bitrix24 or JivoChat With 1500+ Other Apps

Bitrix24
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JivoChat
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Sync JivoChat with customer support, team collaboration, and database platforms to keep your communication flowing.
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