Bitrix24 + Twilio Integration

Integrate Bitrix24 to Twilio in one click, or tell Integrately AI how you want each lead handled. Capture leads, send automated SMS messages, update your CRM records, and alert your team instantly.

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1.
  • Bitrix24
    Quote is created in Bitrix24
  • Bitrix24
    Smart process is created in Bitrix24
  • Bitrix24
    Lead is created in Bitrix24
  • Bitrix24
    Lead is updated in Bitrix24
  • Bitrix24
    Lead is created in Bitrix24 Instant
  • Bitrix24
    Lead is updated in Bitrix24 Instant
  • Bitrix24
    Lead is deleted in Bitrix24 Instant
  • Bitrix24
    Deal is created in Bitrix24
  • Bitrix24
    Deal is created in Bitrix24 Instant
  • Bitrix24
    Deal is updated in Bitrix24 Instant
  • Bitrix24
    Deal is deleted in Bitrix24 Instant
  • Bitrix24
    Contact is created in Bitrix24
  • Bitrix24
    Contact is updated in Bitrix24
  • Bitrix24
    Contact is created in Bitrix24 Instant
  • Bitrix24
    Contact is updated in Bitrix24 Instant
  • Bitrix24
    Contact is deleted in Bitrix24 Instant
  • Bitrix24
    Task is created in Bitrix24 Instant
  • Bitrix24
    Task is updated in Bitrix24 Instant
  • Bitrix24
    Task is deleted in Bitrix24 Instant
  • Bitrix24
    Company is updated in Bitrix24 Instant
  • Bitrix24
    Company is deleted in Bitrix24 Instant
  • Bitrix24
    Company is created in Bitrix24 Instant
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
Arrow Right
2.
  • Bitrix24
    Search contact in Bitrix24
  • Bitrix24
    Search lead in Bitrix24
  • Bitrix24
    Create quote in Bitrix24
  • Bitrix24
    Search quote by title in Bitrix24
  • Bitrix24
    Update quote in Bitrix24
  • Bitrix24
    Create lead in Bitrix24
  • Bitrix24
    Update lead in Bitrix24
  • Bitrix24
    Create contact in Bitrix24
  • Bitrix24
    Update contact in Bitrix24
  • Bitrix24
    Create deal in Bitrix24
  • Bitrix24
    Update deal in Bitrix24
  • Bitrix24
    Get deal by id in Bitrix24
  • Bitrix24
    Search deal in Bitrix24
  • Bitrix24
    Create company in Bitrix24
  • Bitrix24
    Search company in Bitrix24
  • Bitrix24
    Update company in Bitrix24
  • Bitrix24
    Get company by id in Bitrix24
  • Bitrix24
    Search task in Bitrix24
  • Bitrix24
    Get task by id in Bitrix24
  • Bitrix24
    Update task in Bitrix24
  • Bitrix24
    Get lead by id in Bitrix24
  • Bitrix24
    Get contact by id in Bitrix24
  • Bitrix24
    Add comment in Bitrix24
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for Bitrix24 + Twilio Integration

Send automated SMS notifications, update contact details, alert your sales team, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Bitrix24 + Twilio Integration

Send Twilio sms for new Bitrix24 deal

Whenever a new deal is created in your Bitrix24, you'll want to communicate with your team to make sure everyone is on the same page. Sending Twilio sms ensures that everyone knows about the new deal and can provide input on the best way to move forward.

This not only keeps your team informed, but also allows you to gain valuable feedback that can help you close more deals. In short, this Bitrix24 - Twilio integration is essential for any business to stay organized and ensure that the team is always aware of new deals.
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Bitrix24 + Twilio Integration

Send Twilio sms for new Bitrix24 contact

Anytime a new contact is added to your Bitrix24, automatically send them a sms through Twilio letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Bitrix24 - Twilio integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Connect more apps to your Bitrix24 + Twilio flow

Sync your core messaging and CRM data with external databases, calendar tools, support desks, and team channels. Pick a combination and activate it in one click.

Bitrix24
Twilio
+
SalesforceSalesforce (2)
+
HubspotHubspot (2)
+
GmailGmail (2)
+
CalendlyCalendly (2)
+
StripeStripe (2)
+
SlackSlack (2)
B
S
T
Create a Salesforce contact when a new lead is created in Bitrix24, and send an SMS notification in Twilio
New Bitrix24 leads appear in Salesforce instantly while Twilio dispatches an immediate text alert, removing manual data entry.
B
S
T
Update your Salesforce account when a Bitrix24 deal changes, and send a WhatsApp message in Twilio
Deal updates in Bitrix24 automatically refresh Salesforce records while Twilio sends a WhatsApp update to stakeholders.

Supported triggers and actions for Bitrix24 and Twilio

Mix and match to build the exact automation you need

Bitrix24
Bitrix24 Triggers & Actions
Quote is created in Bitrix24
Triggers the automation when a new quote is created
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Smart process is created in Bitrix24
Triggers the automation when a new smart process is created
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Lead is created in Bitrix24
Triggers the automation when a new lead is created
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Lead is updated in Bitrix24
Triggers the automation when the lead information is updated
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Instant
Lead is created in Bitrix24
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Instant
Lead is updated in Bitrix24
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Instant
Lead is deleted in Bitrix24
Triggers the automation when a lead is removed from the system
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Deal is created in Bitrix24
Triggers the automation when a deal is created
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Instant
Deal is created in Bitrix24
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Instant
Deal is updated in Bitrix24
Triggers the automation when a deal is updated
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Instant
Deal is deleted in Bitrix24
Triggers the automation when a deal is deleted
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Contact is created in Bitrix24
Triggers the automation when a new contact is created
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Contact is updated in Bitrix24
Triggers the automation when a contact is updated
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Instant
Contact is created in Bitrix24
Try it →
Instant
Contact is updated in Bitrix24
Try it →
Instant
Contact is deleted in Bitrix24
Triggers the automation when a contact is removed from the particular list
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Instant
Task is created in Bitrix24
Triggers the automation when a new task is created
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Instant
Task is updated in Bitrix24
Triggers the automation when any task is updated
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Instant
Task is deleted in Bitrix24
Triggers the automation when a task is deleted
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Instant
Company is updated in Bitrix24
Triggers the automation when a company is updated
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Instant
Company is deleted in Bitrix24
Triggers the automation when a company is deleted
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Instant
Company is created in Bitrix24
Triggers the automation when a new company is created
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Search contact in Bitrix24
Finds and retrieves contact information
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Search lead in Bitrix24
Retrieves information for a particular lead
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Create quote in Bitrix24
Creates a new quote
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Search quote by title in Bitrix24
Searches for a quote using the title
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Update quote in Bitrix24
Updates an existing quote
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Create lead in Bitrix24
Generates new leads for potential customers
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Update lead in Bitrix24
Updates the lead information
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Create contact in Bitrix24
Adds a new contact to the database
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Update contact in Bitrix24
Updates contact information with new details
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Create deal in Bitrix24
Generates a new deal with
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Update deal in Bitrix24
Updates deal information based on new criteria or changes
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Get deal by id in Bitrix24
Retrieves a deal by its id
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Search deal in Bitrix24
Retrieves and find a deal
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Create company in Bitrix24
Generates a new company profile with given details
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Search company in Bitrix24
Finds information about a company
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Update company in Bitrix24
Updates company information
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Get company by id in Bitrix24
Retrieves a company's details using its id
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Search task in Bitrix24
Searches for a task
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Get task by id in Bitrix24
Retrieves a task using its id
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Update task in Bitrix24
Updates the task with new information or changes
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Get lead by id in Bitrix24
Retrieves a lead's information based on their id
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Get contact by id in Bitrix24
Retrieves a contact's information based on their id
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Add comment in Bitrix24
Adds a comment to a record
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message media by id in Twilio
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Get message medias in Twilio
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
Try it →
Get call details by id in Twilio
Try it →

What can you automate with Bitrix24 + Twilio?

Streamline customer outreach and CRM updates with ready-made workflows designed for Bitrix24 and Twilio.

What you can automate?
📨
Send SMS instantly on new leads
Trigger automated text messages via Twilio the exact moment a new lead is created in Bitrix24 to engage prospects immediately.
📋
Capture every submitted contact field
Map custom parameters from Bitrix24 records directly into Twilio message templates to personalize customer communication.
🔔
Notify teams upon deal updates
Alert sales staff via WhatsApp or SMS whenever critical deals progress to new stages in Bitrix24.
🔀
Route communications based on lead criteria
Send tailored WhatsApp template messages or standard SMS texts depending on specific field values inside Bitrix24.
🔄
Keep records updated across platforms
Automatically update contact information and deal statuses in Bitrix24 when communication events finish in Twilio.
👥
Prevent duplicate contacts and logs
Search existing database entries before creating new records to ensure clean contact management between systems.
⏱️
Handle call completions and logs
Add comments to Bitrix24 deals automatically once Twilio call statuses mark a finished conversation.
🔌
Extend workflows with third-party apps
Connect your core Bitrix24 and Twilio flow with Slack or HubSpot to notify additional team channels instantly.
And much more...

Who is Bitrix24 + Twilio integration for?

Operations teams, sales reps, and customer success managers use this integration to automate communications and eliminate manual data entry across platforms.

Sales operations managers
Sales operations managers
Customer support leads
Customer support leads
Account executives
Account executives
High-volume sales teams
High-volume sales teams
Business development reps
Business development reps
CRM administrators
CRM administrators
📈
Sales operations managers
You're overseeing deal pipelines in Bitrix24 while customer communication happens in Twilio, but manual updating leaves your tracking metrics lagging behind — integrating these apps means every lead triggers instant text updates and your pipelines stay current.
Customer support leads
You need to respond to client queries instantly, but finding new tickets in Bitrix24 before alerting them via SMS takes too much time — with this integration, every ticket creation automatically dispatches immediate text notifications.
📋
Account executives
You answer to clients expecting rapid communication after deal stages change in Bitrix24, but manual follow-up messages cause frustrating delays — automating both apps means every status change triggers instant WhatsApp outreach.
🔄
High-volume sales teams
The volume of incoming prospects in Bitrix24 is too high for anyone to text manually, leading to missed engagement windows — connecting these apps means every new contact receives an automated SMS instantly without manual effort.
🎯
Business development reps
You depend on leads being qualified in Bitrix24 before initiating outbound calls, but notification gaps slow down your outreach speed — this integration means phone calls and messages trigger the exact moment records update.
📂
CRM administrators
You need a reliable history of all communication logged back into your CRM, but manual SMS tracking creates persistent gaps in your audit logs — automating both apps means every text interaction maps back directly to Bitrix24.
Our team

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Why choose Integrately to automate Bitrix24 + Twilio

Build and manage your Bitrix24 + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Bitrix24 + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

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2
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Automation is ready
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Frequently Asked Questions

How do I connect Bitrix24 to Twilio?
Frequently Asked Questions
You can connect Bitrix24 to Twilio instantly using ready-made flows and 1-click setup on Integrately. Link your accounts, choose an automation template, or ask Integrately AI to build custom sequences alongside apps like Salesforce, Slack, and HubSpot.
Can I automatically send an SMS via Twilio when a lead is created in Bitrix24?
Frequently Asked Questions
Can I connect Bitrix24, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Bitrix24 and Twilio?
Frequently Asked Questions
How does Bitrix24 handle lead updates in automation flows?
Frequently Asked Questions
Can Twilio call statuses trigger Bitrix24 comments?
Frequently Asked Questions
Do I need coding skills to automate Bitrix24 and Twilio?
Frequently Asked Questions
Is the Bitrix24 and Twilio integration free?
Frequently Asked Questions
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