BoldDesk + ServiceM8 Integration

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in ServiceM8. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - ServiceM8 integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in ServiceM8.

This makes it easy to keep track of your support tickets and contacts in one place.

Creating BoldDesk tickets automatically for every new ServiceM8 form received can help to ensure that each form is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.