tawk.to + Botstar Integration

Integrate Botstar to tawk.to in one click, or tell Integrately AI how you want each chat handled. Sync transcripts, create bot entity items, update bot details, and send messages automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
Arrow Right
2.
  • Botstar
    Send message to users in Botstar
  • Botstar
    Create bot entity in Botstar
  • Botstar
    Create entity item in Botstar
  • Botstar
    Add entity fields in Botstar
  • Botstar
    Update entity item in Botstar

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready WorkflowsReady Workflows   for tawk.to + Botstar Integration

Capture chats, create entity items, update bot records, send follow-up messages, and sync data, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Botstar + tawk.to flow

Send chat transcripts to CRMs, notify support teams, log customer details, and update marketing lists seamlessly. Pick a combination and activate it in one click.

tawk.to
Botstar
+
ShopifyShopify (3)
+
ZendeskZendesk (3)
+
MailchimpMailchimp (3)
+
SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
+
HubSpotHubSpot (3)
T
B
S
When a chat has started in tawk.to, create an entity item in Botstar and create a customer in Shopify
New tawk.to chats immediately generate a Botstar entity item and add a customer record in Shopify without manual entry.
T
B
S
When a transcript is created in tawk.to, update the matching entity item in Botstar and create an order in Shopify
Completed tawk.to transcripts update your Botstar entity items and record new orders in Shopify automatically.
T
B
S
When a ticket is created in tawk.to, add entity fields in Botstar and update the customer in Shopify
New tawk.to support tickets expand your Botstar entity fields and update existing customer data in Shopify.

Supported triggers and actions for tawk.to and Botstar

Mix and match to build the exact automation you need

tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
Try it →
Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
Try it →
Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
Try it →
Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
Try it →
No action is available
Botstar
Botstar Triggers & Actions
No trigger is available
Send message to users in Botstar
Delivers a pre-written message to a designated recipient
Try it →
Create bot entity in Botstar
Creates a new bot entity within the application
Try it →
Create entity item in Botstar
Adds a new contact to the contact list
Try it →
Add entity fields in Botstar
Adds custom fields to an entity based on particular criteria
Try it →
Update entity item in Botstar
Updates an item within an entity
Try it →

What can you automate with Botstar + tawk.to?

Streamline your conversational workflows by connecting tawk.to chat events directly to Botstar automation actions.

What you can automate?
🔄
Create entity items from live chats
Automatically trigger Botstar entity item creation the moment a chat has started in tawk.to. Eliminate manual data entry and capture every visitor conversation right away.
📋
Capture every submitted chat detail
Map all available tawk.to transcript fields into your Botstar bot data instead of just basic visitor names. Your records become a comprehensive source for review.
🔔
Alert the right person instantly
Send automated messages to users in Botstar as soon as a new support ticket is created in tawk.to. Ensure no customer inquiry goes unnoticed by your team.
🔀
Route workflows based on submitted fields
Handle incoming chats differently depending on the ticket topic or visitor input submitted in tawk.to. Send specific updates to the right bot entity automatically.
🔄
Keep your destination app up to date
Update existing Botstar entity items whenever a chat has ended or a transcript is created in tawk.to. Keep your conversational records accurate and current.
Add or update without duplicates
Check for existing records before creating new entity items in Botstar from tawk.to events. Maintain a clean database without cluttering your bot configuration.
Handle later status changes smoothly
Automate follow-up actions in Botstar when a tawk.to support ticket is resolved or closed. Keep your workflows aligned with the final chat outcome.
🔌
Extend flows to popular supporting apps
Connect your Botstar and tawk.to core automation to tools like Slack, Google Sheets, or HubSpot for a truly multi-step workflow. Notify teams and log data in one click.
And much more...

Who is Botstar + tawk.to integration for?

Connecting Botstar and tawk.to helps customer support, marketing, and sales teams automate chat workflows, manage bot data, and streamline customer communication without manual copy-pasting.

Customer operations managers
Customer operations managers
Support team leads
Support team leads
Client success managers
Client success managers
Live chat agents
Live chat agents
Sales representatives
Sales representatives
Data operations specialists
Data operations specialists
📈
Customer operations managers
You rely on chat analytics to measure support performance, but your tracking reports only update when someone manually exports logs, so your metrics are always hours behind — with this integration, every new chat record syncs instantly and your data stays current.
Support team leads
You need to respond to urgent customer issues immediately, but incoming chats sit in isolation until someone checks the inbox, causing avoidable delays — this integration means every chat event triggers automated actions so your team acts fast.
📊
Client success managers
You answer to stakeholders who want clear visibility into customer engagement, but compiling chat logs by hand leads to missed conversations and incomplete reports — automating both apps means your records update themselves.
💬
Live chat agents
The daily volume of live conversations is too high to keep up with manual data entry across multiple tools, resulting in lost contact details and broken follow-ups — connecting these apps means every interaction is logged without manual effort.
🎯
Sales representatives
You own the follow-up step and depend on chat agents to hand over qualified leads, but manual handoffs cause valuable prospects to slip through the cracks — with this integration, lead data flows straight into your CRM the moment a chat starts.
🗂️
Data operations specialists
You need a reliable history of all customer interactions, but manual record-keeping keeps leaving gaps in your database and spreadsheets — integrating these apps means every transcript and ticket is captured accurately every time.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate tawk.to + Botstar

Build and manage your tawk.to + Botstar automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect tawk.to + Botstar with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Botstar to tawk.to?
Frequently Asked Questions
You can connect Botstar to tawk.to using 1-click automations on Integrately. Choose from ready-made templates or ask Integrately AI to build your custom workflow connecting Botstar and tawk.to with apps like Slack, Google Sheets, and HubSpot.
Can I automatically create Botstar entity items when a tawk.to chat starts?
Frequently Asked Questions
Can I connect Botstar, tawk.to, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Botstar and tawk.to?
Frequently Asked Questions
How does Botstar handle entity items during automation?
Frequently Asked Questions
Can I trigger actions based on tawk.to transcripts?
Frequently Asked Questions
Do I need coding skills to automate Botstar and tawk.to?
Frequently Asked Questions
Is the Botstar and tawk.to integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Botstar or tawk.to With 1500+ Other Apps

Botstar
Popular Botstar Integrations
Connect Botstar to conversational platforms, AI models, and database tools to expand your chatbot capabilities.
See All
Botstar Integrations arrow right
No popular apps found
tawk.to
Popular tawk.to Integrations
Sync tawk.to with helpdesk software, CRM systems, and communication channels to streamline customer support.
See All
tawk.to Integrations arrow right
No popular apps found