Box + RingCentral Integration

Integrate Box to RingCentral in one click, or tell Integrately AI how you want each contact handled. Store your files securely while you create contacts, send SMS messages, generate Ringout calls, and search users automatically.

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1.
  • Box
    New folder item is created in Box
  • Box
    New comment is created in Box
  • Box
    New event is created in Box
  • Box
    Task is assigned in Box
  • RingCentral
    Call is recorded in RingCentral
  • RingCentral
    SMS is received in RingCentral Instant
  • RingCentral
    Call is missed in RingCentral Instant
  • RingCentral
    Call is received in RingCentral Instant
  • RingCentral
    Voicemail received in RingCentral Instant
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2.
  • Box
    Upload file in Box
  • Box
    Search file in Box
  • Box
    Add task to file in Box
  • Box
    Add comment to file in Box
  • Box
    Create Folder in Box
  • Box
    Search folder in Box
  • Box
    Move/Copy file in Box
  • Box
    Get file request in Box
  • Box
    Add user as collaborator in Box
  • Box
    Copy file request in Box
  • Box
    Create text file in Box
  • RingCentral
    Create contact in RingCentral
  • RingCentral
    Send SMS in RingCentral
  • RingCentral
    Generate Ringout Call in RingCentral
  • RingCentral
    Search User in RingCentral

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Ready Workflows Ready Workflows for Box + RingCentral Integration

Capture new folder items, create matching contacts, send automated SMS updates, and alert your team, all in just one click.

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Box + RingCentral Integration

Send RingCentral message for new Box file

If you use RingCentral and Box, you may be interested in learning how to automatically send a message when a new file is added to your Box. This can be useful if you want to keep track of when new file are added, or if you need to be notified whenever someone uploads a new document.

Use this integration to set up this automatic notification system.
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Box + RingCentral flow

Send file data to your CRM, track action items in project tools, or alert your team in messaging apps once records sync. Pick a combination and activate it in one click.

Box
RingCentral
+
SalesforceSalesforce (3)
+
HubspotHubspot (3)
+
AsanaAsana (3)
+
SlackSlack (3)
+
Google DriveGoogle Drive (3)
+
GmailGmail (3)
B
S
R
Add every new Box folder item to Salesforce, and create a RingCentral contact instantly.
New Box folder items appear in Salesforce as records and generate a RingCentral contact without manual copying.
B
S
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When a task is assigned in Box, update Salesforce and send a RingCentral SMS.
Assigned Box tasks update Salesforce records and trigger an SMS notification through RingCentral.
B
S
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When a new comment is created in Box, log it in Salesforce and search a RingCentral user.
Box comments update Salesforce logs and search for the responsible RingCentral user automatically.

Supported triggers and actions for Box and RingCentral

Mix and match to build the exact automation you need

Box
Box Triggers & Actions
New folder item is created in Box
Triggers the automation when a new folder item is created
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New comment is created in Box
Triggers the automation when a new comment is created
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New event is created in Box
Triggers the automation when a new event is added
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Task is assigned in Box
Triggers the automation when any task is assigned to someone
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Upload file in Box
Uploads a file to the particular location
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Search file in Box
Searches for a file
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Add task to file in Box
Adds a new task to a file
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Add comment to file in Box
Adds a comment to a file
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Create Folder in Box
Creates a new folder in the designated location
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Search folder in Box
Searches for a folder
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Move/Copy file in Box
Transfers files from one location to another or make a duplicate copy of a file
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Get file request in Box
Retrieves a file request from a designated source
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Add user as collaborator in Box
Grants collaborator access to a user
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Copy file request in Box
Duplicates a file to another destination
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Create text file in Box
Generates a new text file with particular content
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RingCentral
RingCentral Triggers & Actions
Call is recorded in RingCentral
Triggers the automation when a call is recorded
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Instant
SMS is received in RingCentral
Triggers the automation when a new text message is received
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Instant
Call is missed in RingCentral
Triggers the automation when a call is missed
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Instant
Call is received in RingCentral
Triggers the automation when a call is received
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Instant
Voicemail received in RingCentral
Triggers the automation when a voicemail is received
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Create contact in RingCentral
Adds a new contact to the RingCentral app
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Send SMS in RingCentral
Sends a text message to particular recipients
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Generate Ringout Call in RingCentral
Initiates a phone call and connect two parties for a ringout conversation
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Search User in RingCentral
Searches for a user
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What can you automate with Box + RingCentral?

Streamline document management and communication workflows by connecting file storage events directly to your phone and messaging systems.

What you can automate?
📁
Create RingCentral contacts from new Box folder items
Automatically initialize a RingCentral contact the moment a new folder item is created in Box, ensuring your communication tools stay populated with current customer data.
📝
Capture every submitted comment and file detail
Map all available comment text and metadata into your communication records instead of just basic names, providing complete context for outreach.
🔔
Notify the right team member immediately
Dispatch instant SMS messages or Ringout calls through RingCentral whenever a new task is assigned in Box, keeping your team responsive.
🔀
Route workflows based on submitted file properties
Trigger different communication actions depending on the specific attributes or priority levels submitted within your Box folder items.
🔄
Keep client records updated as documents change
Automatically update contact information and communication logs whenever file tasks or comments are modified in Box.
🔍
Search users and prevent duplicate records
Verify existing records using search operations before creating new contacts or tasks across your communication platform.
📞
Handle call logs and communication events
Automatically track call recordings, missed calls, and voicemails from RingCentral to maintain complete interaction histories.
🔗
Extend your workflow to messaging apps
Connect your core Box and RingCentral integration with Slack to post instant updates to your team channels as files sync.
And much more...

Who is Box + RingCentral integration for?

Teams managing digital files and client communications need seamless coordination between cloud storage and phone systems to eliminate manual administrative delays and lost follow-ups.

Operations managers
Operations managers
Support supervisors
Support supervisors
Account executives
Account executives
Document coordinators
Document coordinators
Project managers
Project managers
Compliance officers
Compliance officers
📈
Operations managers
You compile file metrics and communication logs but your reporting sheet only updates when someone manually exports records, so the totals you review are always a few hours behind — this integration means every new folder item and call record syncs instantly and your data stays current.
⚡
Support supervisors
You need to act fast when urgent client documents arrive, but you find out about new folder items too late because notifications require manual checks — connecting these apps means every new submission triggers immediate contact creation and alerts.
🤝
Account executives
You answer to clients who want to see document progress and prompt communication updates, but status gaps frustrate stakeholders — automating both apps means client interactions and file updates remain perfectly visible at all times.
📊
Document coordinators
The volume of new folder items is too high for anyone to keep up by hand, leading to missed entries and disorganized storage — with this integration, every item populates your communication channels automatically without manual data entry.
🔄
Project managers
You own the next step in project execution and depend on team members to hand over file tasks before you can schedule calls, causing scheduling bottlenecks — automating both apps means task assignments trigger outreach instantly.
🗂️
Compliance officers
You need a reliable history of document events and communications, but manual tracking leaves frequent gaps in your audit logs — this integration means every file action and call record is captured accurately without missing steps.
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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Box + RingCentral

Build and manage your Box + RingCentral automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Box + RingCentral with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Box to RingCentral?
Frequently Asked Questions
You can connect Box to RingCentral in one click using ready-made templates on Integrately. Link your accounts, select your trigger and action events, and let Integrately AI handle the setup.
Can I automatically create RingCentral contacts from new Box folder items?
Frequently Asked Questions
Can I connect Box, RingCentral, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Box and RingCentral?
Frequently Asked Questions
How does Box handle trigger events for new folder items?
Frequently Asked Questions
Can RingCentral trigger SMS messages from Box tasks?
Frequently Asked Questions
Do I need coding skills to automate Box and RingCentral?
Frequently Asked Questions
Is the Box and RingCentral integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Box or RingCentral With 1500+ Other Apps

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RingCentral
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Sync RingCentral with CRM, helpdesk, and messaging platforms to streamline team communications.
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