How to easily setup Box integrations : 14 apps you must connect Box with
Secure your data and streamline workflows with the top 14 Box integrations. Improve business productivity and collaboration with these powerful tools.
SolarWinds Service Desk + Box Integration
Integrate Box to SolarWinds Service Desk in one click, or tell Integrately AI how you want each folder item handled. Create incidents, track assets, alert your team, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
User is created in SolarWinds Service Desk- Incident is created in SolarWinds Service Desk
- Risk is created in SolarWinds Service Desk
- Solution is created in SolarWinds Service Desk
- Change is created in SolarWinds Service Desk
- Contract is created in SolarWinds Service Desk
- Hardware is created in SolarWinds Service Desk
- Problem is created in SolarWinds Service Desk
- Task is created in SolarWinds Service Desk
- Asset is created in SolarWinds Service Desk
- Release is created in SolarWinds Service Desk
New folder item is created in Box- New comment is created in Box
- New event is created in Box
- Task is assigned in Box
2.
- Create incident in SolarWinds Service Desk
- Create solution in SolarWinds Service Desk
- Create contract in SolarWinds Service Desk
- Create hardware in SolarWinds Service Desk
- Create problem in SolarWinds Service Desk
- Create change in SolarWinds Service Desk
- Create asset in SolarWinds Service Desk
- Create user in SolarWinds Service Desk
- Create release in SolarWinds Service Desk
- Upload file in Box
- Search file in Box
- Add task to file in Box
- Add comment to file in Box
- Create Folder in Box
- Search folder in Box
- Move/Copy file in Box
- Get file request in Box
- Add user as collaborator in Box
- Copy file request in Box
- Create text file in Box
Trusted by experts at...
Ready Workflows for SolarWinds Service Desk + Box Integration
Create incidents from new folder items, track risks and assets, alert your team, and trigger follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Box + SolarWinds Service Desk flow
Teams often want to notify channels, update tasks, or sync files once the core apps finish their work. Pick a combination and activate it in one click.
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Jira Software Cloud (3)
Jira Software Cloud (3) +
Slack (3)
Slack (3) +
Microsoft Outlook (3)
Microsoft Outlook (3) +
Confluence (3)
Confluence (3) +
Google Drive (3)
Google Drive (3) +
Asana (3)
Asana (3) B
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Create a Jira Software Cloud issue from every new Box folder item, and log the incident in SolarWinds Service Desk
New Box folder items automatically generate a Jira Software Cloud issue and a SolarWinds Service Desk incident, keeping engineering and IT aligned without manual data entry.
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When a SolarWinds Service Desk incident is created, open a Jira Software Cloud issue and store a reference file in Box
Support incidents in SolarWinds Service Desk automatically trigger a Jira Software Cloud issue for engineering and save the supporting documentation in Box.
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Use ChatGPT to analyse every new Box folder item, create a Jira Software Cloud issue, and log a SolarWinds Service Desk incident
ChatGPT analyses new Box folder items to determine priority before creating a Jira Software Cloud issue and logging a SolarWinds Service Desk incident.
Supported triggers and actions for SolarWinds Service Desk and Box
Mix and match to build the exact automation you need
SolarWinds Service Desk Triggers & Actions
User is created in SolarWinds Service Desk
Triggers the automation when a new user is created
Try it → Incident is created in SolarWinds Service Desk
Triggers the automation when an incident is created
Try it → Solution is created in SolarWinds Service Desk
Triggers the automation when a solution is created
Try it → Change is created in SolarWinds Service Desk
Triggers the automation when a particular change occurs
Try it → Contract is created in SolarWinds Service Desk
Triggers the automation when a new contract is created
Try it → Hardware is created in SolarWinds Service Desk
Triggers the automation when new hardware is created
Try it → Problem is created in SolarWinds Service Desk
Triggers the automation when a new problem is created
Try it → Task is created in SolarWinds Service Desk
Triggers the automation when a new task is created
Try it → Asset is created in SolarWinds Service Desk
Triggers the automation when a new asset is created
Try it → Release is created in SolarWinds Service Desk
Triggers the automation when a new released is created
Try it → Box Triggers & Actions
What can you automate with Box + SolarWinds Service Desk?
Streamline your document management and IT service operations with powerful automated workflows.
⚡
Create incidents from new folder items
Automatically generate a SolarWinds Service Desk incident the moment a new file or folder item is created in Box. Eliminate manual data entry and ensure fast response times.
📋
Capture every submitted comment field
Map all available details from Box comments and tasks directly into your SolarWinds Service Desk records instead of basic summaries, giving technicians complete context.
🔔
Alert your team instantly on new events
Notify technicians and support staff the moment a high-priority risk or hardware asset is created, ensuring immediate awareness across your department.
🔀
Route records based on submitted criteria
Automatically direct incoming tickets to different service desk queues or assignees depending on the specific department or file type submitted in Box.
🔄
Keep service records up to date
Synchronise changes and updates across both platforms automatically as folder items evolve or incident statuses progress through your pipeline.
🔍
Search and update instead of duplicates
Automatically check for existing records before creating new service desk items or contracts, preventing cluttered databases and duplicate entries.
✅
Handle later status changes and releases
Manage contract renewals, risk mitigations, and software releases smoothly by triggering automated follow-up operations when status states change.
🔗
Extend flows to popular team tools
Connect your core Box and SolarWinds Service Desk workflow with Slack or Jira Software Cloud to notify stakeholders and track cross-functional tasks effortlessly.
And much more...
Who is Box + SolarWinds Service Desk integration for?
Connecting Box and SolarWinds Service Desk streamlines IT workflows, eliminates manual ticket creation, and keeps your document storage and service desk perfectly synchronised.
IT operations managers
Service desk technicians
IT project leads
Support desk leads
System administrators
Compliance officers
📈
IT operations managers
You rely on incident reports to measure team performance, but manual ticket logging means your dashboards are always hours behind — this integration means every new folder item and asset record flows directly into your service desk without delay.
⚡
Service desk technicians
You need to act fast when critical files arrive, but finding out about new documents too late causes SLA breaches — connecting these apps means urgent folder items and risk alerts generate service desk incidents instantly.
🤝
IT project leads
You answer to stakeholders who want proof of rapid progress, but manual handoffs between document storage and ticketing create blind spots — with this integration, every project milestone and change request is tracked automatically.
📊
Support desk leads
The volume of incoming support requests is too high for anyone to keep up by hand, leading to missed tickets and frustrated users — automating both apps means every comment and task submission becomes a trackable incident instantly.
🔄
System administrators
You own the technical workflow and depend on colleagues upstream to hand over documentation properly, but manual file sharing is inconsistent — automating both apps means every asset and user record is transferred without human error.
📁
Compliance officers
You need a reliable history of all IT changes and document requests, but manual record-keeping keeps leaving gaps in your audit trails — connecting these apps means every event and contract creates an unbroken, searchable log.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate SolarWinds Service Desk + Box
Build and manage your SolarWinds Service Desk + Box automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect SolarWinds Service Desk + Box with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect SolarWinds Service Desk + Box Now 
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Frequently Asked Questions
How do I connect Box to SolarWinds Service Desk?
You can connect Box to SolarWinds Service Desk and other popular tools like Slack and Google Drive in 1-click using ready-made templates or Integrately AI.
Can I automatically create SolarWinds incidents from Box folder items?
Can I connect Box, SolarWinds Service Desk, and Slack?
What is a good Zapier alternative for Box and SolarWinds Service Desk?
How does Box handle folder items and tasks in automations?
Can I trigger workflows when new incidents are created in SolarWinds Service Desk?
Do I need coding skills to automate Box and SolarWinds Service Desk?
Is the Box and SolarWinds Service Desk integration free?
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